9. If an obvious cause for an observed or reported malfunction is found, correct the cause (if
possible) before proceeding to the next step.
10. If the fault is not visually evident, determine the symptom and proceed to the following symptom chart.
Steering System Symptom Definitions
Drift/Pull
Pull is a tugging sensation, felt by the hands on the steering wheel, that must be overcome to keep the
vehicle going straight.
Drift describes what a vehicle with this condition does with hands off the steering wheel.
zA vehicle-related drift/pull, on a flat road, will cause a consistent deviation from the straight-
ahead path and require constant steering input in the opposite direction to counteract the effect.
z Drift/pull may be induced by conditions external to the vehicle (i.e., wind, road camber).
Excessive Steering Wheel Play
Excessive steering wheel play is a condition in which there is too much steering wheel movement
before the wheels move. A small amount of steering wheel free play is considered normal.
Feedback
Feedback is a roughness felt in the steering wheel when the vehicle is driven over rough pavement.
Hard Steering or Lack of Assist
Hard steering or lack of assist is experienced when the steering wheel effort exceeds specifications.
Hard steering can remain constant through the full turn or occur near the end of a turn. It is important
to know the difference between hard steering/lack of assist and binding.
Hard steering or lack of assist can result from either hydraulic or mechanical conditions. It is extremely
important to know if this concern occurs during driving, during very heavy or static parking maneuvers.
Nibble
Sometimes confused with shimmy, nibble is a condition resulting from tire interaction with various road
surfaces and observed by the driver as small rotational oscillations of the steering wheel. Poor Returnability/Sticky Steering Visual Inspection Chart
Mechanical
z
Loose tie- rod ends
z Loose suspension components
z Loose steering column shaft universal joints
z Loose column intermediate shaft bolts
z Steering gear
z Binding or misaligned steering column
z Power steering pump
z Bent or pinched power steering hoses Klj . 4 ba
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Poor returnability and sticky steering is used to describe the poor return of the steering wheel to center
after a turn or the steering correction is completed.
Shimmy
Shimmy, as observed by the driver, is large, consistent, rotational oscillations of the steering wheel
resulting from large, side-
to-side (lateral) tire/wheel movements.
Shimmy is usually experienced near 64 km/h (40 mph), and can begin or be amplified when the tire
contacts pot holes or irregularities in the road surface.
Wander
Wander is the tendency of the vehicle to require frequent, random left and right steering wheel
corrections to maintain a straight path down a level road.
Symptom Chart
Symptom Chart Condition
Possible Sources Action
z Hard Steering or
Lack of Assist z
Seized lower steering
column shaft U- joints. z
INSTALL a new lower
steering column shaft.
REFER to Section 211 - 04 .
z Damaged, fractured
steering column
bearing(s). z
REPAIR the steering
column. REFER to
Section 211 - 04 .
z Power steering pump. zGO to Pump Flow and
Pressure Test
Component Test in
this section.
z Suspension
components. z
REFER to Section 204 - 00 for suspension
system diagnosis and
testing.
z Steering gear internal
leakage. z
GO to Pump Flow and
Pressure Test
Component Test in
this section.
z Excessive Steering
Pump Noise z
Power steering pump. zGO to Pump Flow and
Pressure Test
Component Test in
this section.
z Excessive Steering
Wheel Play z
Damaged, loose, or
worn tie- rod end
(3A130). z
GO to the Steering
Linkage Component
Test.
z Loose, worn or
damaged front wheel
spindle tie- rod (3280). z
GO to the Tie- Rod
Articulation Torque
Component Test.
z Damaged/worn
steering gear. z
INSTALL a new
steering gear. REFER
to Section 211 - 02 .
z Loose, worn or
damaged steering z
INSTALL new
steering column Klj . 5 ba
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