2014 NISSAN TEANA Service Manual

check transmission fluid trunk boot traction control ESP inoperative oil dipstick

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NISSAN TEANA 2014 Service Manual
SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-5
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Work FlowINFOID:0000000009463657
CUSTOMER INTERV

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CUSTOMER INTERVIEW
Interview the customer if possible, to determine the c onditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "Diagnostic Worksheet"
. This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
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GW-6
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksh

GW-6
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-6, "Generic Squeak and Rattle Troubleshooting"
.
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered separately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will
only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000009463658
Refer to Table of Contents for specific component removal and installation information.
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SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-7
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INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and the

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INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and the instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar finisher
4. Instrument panel to windshield
5. Instrument panel pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the cons ole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
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GW-8
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1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SE

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Diagnostic WorksheetINFOID:0000000009463659
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WINDSHIELD GLASSGW-11
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REMOVAL AND INSTALLATION
WINDSHIELD GLASS
Exploded ViewINFOID:0000000009463660
1. Windshield glass 2. Windshield

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GW-12
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WINDSHIELD GLASS
Removal and Installation
INFOID:0000000009463661
REMOVAL
1. Partially remove the headlining (front edge). Refer to INT-30, "Removal and Installati

GW-12
< REMOVAL AND INSTALLATION >
WINDSHIELD GLASS
Removal and Installation
INFOID:0000000009463661
REMOVAL
1. Partially remove the headlining (front edge). Refer to INT-30, "Removal and Installation".
2. Remove inside mirror. Refer to MIR-19, "Removal and Installation"
.
3. Remove the cowl top cover. Refer to EXT-24, "Removal and Installation"
.
4. Remove roof side moldings (LH/RH). Refer to EXT-36, "Removal and Installation"
.
5. Remove windshield glass using piano wire or pow er cutting tool (A) and an inflatable pump bag (B).
• Apply a protective tape around the windshield gla ss to protect the painted surface from damage.
• If the windshield glass is to be reused, mark the body and the glass with matching marks.
• Minimum adhesive coating amount 8 +3,- 0 g/100 mm (8 +3,-0 g/3.9 in) all around.
WARNING:
When cutting the glass from the vehicle, always wear safety glasses and heavy gloves to help pre-
vent glass splinters from entering your eyes or cutting your hands.
CAUTION:
• Be careful not to scratch the glass when removing.
• Do not set or stand the glass on its ed ge. Small chips may develop into cracks.
• Apply a protective tape around the windshield glass to protect the painted surface from damage.
INSTALLATION
Installation is in the reverse order of removal.
• If repainting near the windshield flange area, pr otect the flange adhesion area by masking the flange.
• Use a Genuine NISSAN Urethane Adhesive Kit (if availabl e) or equivalent and follow the instructions fur-
nished with it.
• Adhesive shall be continuously applied to assure watert ightness. Glass installation shall be finished within
five minutes after applying the adhesive.
• The start and finish of the urethane adhesive application should be located at the bottom to assure water-
tightness.
• While the urethane adhesive is curing, open a door window . This will prevent the glass from being forced out
by passenger compartment air pressure when a door is closed.
• The molding must be installed securely to the windshield glass to avoid looseness and will leave no gap.
• Inform the customer that the vehicle should rema in stationary until the urethane adhesive has completely
cured (preferably 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Avoid
contact with the skin and eyes.
• Use in an open, well ventilated location. Avoid br eathing the vapors. They can be harmful if inhaled.
If affected by vapor inhalation, imme diately move to an area with fresh air.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the windshield in case of an accident.
CAUTION:
• Do not use an adhesive which is past its usable te rm. Shelf life of this product is limited to six
months after the date of manufacture. Carefully a dhere to the expiration or manufacture date printed
on the box or product.
• Keep primers and adhesive in a c ool, dry place. Ideally, they should be stored in a refrigerator.
• Do not leave primers or adhesive cartridge unattended with their caps open or off.
PIIB5779E
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