1997 MERCEDES-BENZ ML320 Complete Repair Manual

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Page 977 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 173 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly:
following an accident in which the
emergency tensioning detractors
(ETDs) or airbags deploy,

Page 978 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 174 Controls in detailUseful featuresOnce the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in th

Page 979 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 175 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS bu

Page 980 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 176 Controls in detailUseful featuresWhen the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
ge

Page 981 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 177 Controls in detail
Useful features
Information button¡
1Cover
2Information button¡
Briefly press on cover1.
The cover will open.

Press and hold the button (for longer
than two seconds).
A ca

Page 982 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 178 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgr

178 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority

Manual emergency – Second priority

Roadside assistance – Third priority

Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

Page 983 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 179 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz R

Page 984 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 180 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

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