1997 MERCEDES-BENZ ML320 Complete Repair Manual

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Page 617 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 150
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
The Tele Aid system is available if: • it has been a

Page 618 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 151
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
Initiating an emergency call manually
Briefly press on

Page 619 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 152
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
Roadside Assistance button •
Located in the overhea

Page 620 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 153
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
When the connection is established, the message
“ROA

Page 621 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 154
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
If the indicator lamp in the Roadside Assistance
butto

Page 622 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 155
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
The Tele Aid system will transmit data generating the

Page 623 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 156
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
Important!
If the indicator lamps do not start flashing

Page 624 of 4133

MERCEDES-BENZ ML320 1997 Complete Repair Manual 157
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
Important!
If the indicator lamp continues to flash or

157
Tele Aid
Te ch n ica l
data
Instruments
and controls Operation
Driving Instrument
cluster display Practical hints Car care Index
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Client Assistance
Center representative, except Roadside assistance and
Information calls, which can also be terminated by
using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress. Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will f lash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in t he MCS display to indica te receipt of t he d oor unlock
command.

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