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Î
Î
(#'#
)
µ
µ µ
µ
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YES
NO Diagnostic Test: Monitor Check
YES
NO
YES
NO
YES
NO
Picture has lines/rolls/other issues or is an
odd color
23-33923-339
NAVIGATION UNIT CONNECTOR A (24P) RADIO GND (BLK)
NAVIGATION UNIT CONNECTOR C (8P) GND (BLK)
9. Measure the voltage between navigation unitconnector A (24P) terminal No. 12 and body ground,
and between navigation unit connector C (8P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-355).
Repair open in the wire between the
navigation unit and body ground (G 504) (see page
22-30), (G505) (see page 22-32). NOTE:
Check the vehicle battery condition frist.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the navigation screen settings for brightness, contrast, black level and the color screen for map
color and menu color.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft codes.
1. Check for electronic aftermarket accessories (possibly hidden) mounted near the navigation unit.
Disable the accessories, and recheck.
Go to step 2.
2. Turn the ignition switch to ON (II).
3. Start up the navigation picture.
Go to step 5.
Go to step 4.
4. Go into the Detail Information & Settings, select Monitor Check, and use RGB Color diagnostic
under Monitor Check (see page 23-302).
Go to step 5.
Replace the navigation unit (see page 23-355).
(cont’d)
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Ar e t her e any el ect r oni c accessor i es?
Is the picture scrolling horizontally (lef t to right orright to left)?
Ar e t he r ed , gr een, and bl ue col or ed ci r cl esshow n?
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(#'#
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µ
µ
µ
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YES
NO
YES
NO
Navigation display buttons do not work or
respond properly
23-34023-340Navigation System
Symptom Troubleshooting (cont’d)
5. Turn the ignition switch to LOCK (0), then turn to
ON (II), and observe the navigation picture.
Check for sources of electrical noise, such as
poor battery connection, alternator, defective
battery, aftermarket accessories or cell phone, and
poor pin fits at the navigation unit.
Replace the navigation unit (see page 23-355). NOTE:
Check the vehicle battery condition first.
Always make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Always check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft codes.
1. Turn the ignition switch to ON (II).
2. Go into the Detail Information & Settings select Unit Check, and use Hard Key test under Unit Check
(see page 23-305).
The system is OK at this time.
Replace the navigation unit (see page 23-355).
Di d t he i mage i mpr ov e?
Does t he nav i gat i on uni t but t ons w or k pr oper l y ?
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Page 2627 of 2893

(#'#
)(#'#
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µ
µ
µ
µ µ
µ
µ
µ
µ
µ
GPS icon is white or not shown Voice guidance cannot be heard, is broken
up, or there is static
Diagnostic Test: Self-Diagnosis Mode
YES
NO
YES
NO Diagnostic Test: Self-Diagnosis Mode
YES
NO
YES
NO
YES
NO
23-34123-341
NOTE: Check the vehicle battery condition first.
With good reception, the icon is normally green.
Make sure the GPS antenna is plugged in.
Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS
signal.
Make sure the vehicle is parked outside, away from buildings.
Refer to GPS Information (see page 23-312) for realtime satellite reception display.
1. Check for aftermarket metallic wi ndow tint on the
rear window and electronic aftermarket
accessories (possibly hidden) mounted near the
GPS antenna or the navigation unit.
Remove tint or the accessories, and
recheck.
Go to step 2.
2. Turn the ignition switch to ON (II).
3. Go into the Self-Diagnosis Mode, and use the System Links diagnostic (see page 23- 297) to check
the GPS antenna.
Check for a kinked, crushed, or disconnected
GPS antenna wire. If the icon is still red, replace the
GPS antenna (see page 23-358).
Check that nothing is blocking the GPS
antenna located under the package shelf and
recheck. Substitute a known-good GPS antenna,
and recheck.
If the symptom is gone, replace the GPS antenna.
If the symptom is still present, substitute a known-good navigation unit (see page 23- 355),
and recheck. If the symptom is gone, replace the
original navigation unit. NOTE:
Check the vehicle battery condition first.
Check the navigation volume level (see Owner’s Manual).
Check the connectors for poor connections or loose terminals.
If the Hard Error Code is stored, check the Hard Error Code troubleshooting first.
Make sure that the correct DVD color and version are installed.
Inspect the DVD for dirt or damage.
Before troubleshooting, make sure you have anti- theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
1. Turn the ignition switch to ON (II).
2. Press the SET-UP button.
3. Check the volume and voice feedback setting for the navigation system in set-up.
Set the voice feedback to ON, and select an
audible level for the volume.
Go to step 4.
4. Check the audio system operation.
Go to step 5.
Troubleshoot audio system.
5. Select the Self-Diagnosis mode.
6. Check for error code to the Error History.
Refer to the Hard Error Code
troubleshooting.
Replace the navigation unit (see page 23-355).
Is there af termarket metallic window tint orel ect r oni c accessor i es?
Is the GPS Ant icon red? Is ei t her set t o OF F ?
Can y ou hear t he aud i o?
Is the Hard Error Code in stored?
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Page 2628 of 2893

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Voice control does not work/respond
Diagnostic Test: Mic Level
YES
NO
YES
NO
YES
NO
23-342Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR D (12P)
NAVI GUIDE (GRN)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connector for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft codes.
After troubleshooting, enter the anti-theft codes for the navigation system.
Before assuming that a voice complaint is hardware
related, ensure that the voice control system is being
operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the
command ‘‘Find the nearest Italian Restaurant’’ only
works on a Map screen.
(See the Navigation System Manual for a complete
list of allowed voice commands for the information
being displayed.)
Close the windows, moonroof, and doors.
Set the fan speed to low (1 or 2).
Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the
ceiling.
Pause after pressing the navigation TALK button, then give a voice command clearly in a natural
speaking voice. If the system cannot recognize your
command, speak louder.
If the microphone picks up voices other than yours, the system may not interpret your voice commands
correctly.
If you speak a command with something in your mouth, or your voice is too husky, the system may
misunderstand your command.
Compare the system operation with a known-good vehicle. Have more than one person test the system
operation. If the like known-good vehicle performs
the same, if is a characteristic of the system. 1. Turn the ignition switch to ON (II).
2. Go into the Self-Diagnosis Mode select, Mic Icon
Menu, and use the Mic Level test under Functional
Setup (see page 23-309) to check the operation of
the navigation Talk and Back buttons.
step 10
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Do the voice control switch test (see page 23-357).
Go to step 5.
Replace the HFL-voice control switch.
5. Disconnect the HFL-voice control switch 5P connector and navigation unit connector D (12P).
6. Check for continuity between body ground and navigation unit connector D (12P) terminal No. 1.
Repair short to body ground in the wire
between the navigation unit and the voice control
switch, or replace the cable reel.
Go to step 7.
Wire side of female terminals
Ar e t he nav i gat i on T ALK and BACK but t onsoper at i onal ?
I s t he v oi ce cont r ol sw i t ch OK ?
Is there continuity?
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YES
NO
YES
NO
YES
NO
YES
NO
23-343
HFL-VOICE CONTROL SWITCH 5P CONNECTORNAVI GUIDE (GRY)
NAVIGATION UNIT CONNECTOR D (12P)
NAVI GUIDE (GRN)
HFL-VOICE CONTROL SWITCH 5P CONNECTORREMOTE GND (BRN)
NAVIGATION UNIT CONNECTOR A (24P)
REMOTE GND (BRN)
7. Check for continuity between navigation unitconnector D (12P) terminal No. 1 and HFL-voice
control switch 5P connector terminal No. 2.
Go to step 8.
Repair open in the wire between the
navigation unit and the HFL-voice control switch, or
replace the cable reel.
8. Disconnect navigation unit connector A (24P). 9. Check for continuity between navigation unit
connector A (24P) terminal No. 5 and HFL-voice
control switch 5P connector terminal No. 4.
Replace the navigation unit (see page 23-355).
Repair open in the wire between navigation
unit and voice control switch, or replace the cable
reel.
10. Use the Mic Level dia gnostic under Functional
Setup (see page 23-309) to check the operation of
the microphone.
Check the operation of the voice control
system (see the Navigation System Manual).
Go to step 11.
11. Check the HFL DTCs (see page 23-360).
Repair the indicated DTCs.
Substitute a known-good HFL-navigation
microphone (see page 23- 358), then reconnect all
of the connectors and recheck. If the symptom/
indication goes away, replace the original
microphone. If the symptom/indication is still
present, replace the navigation unit (see page
23-355).
Wire side of female terminals
Wire side of female terminals Wire side of female terminals
Wire side of female terminals
I s t her e cont i nui t y ? I s t her e cont i nui t y ?
I s t he mi cr ophone oper at i onal ?Ar e t her e any DT Cs i nd i cat ed ?
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Vehicle position icon constantly leaves road,
moves erratically, or is displayed very far
from actual vehicle position
YES
NO YES
NO
YES
NO
23-344Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Check that the GPS antenna is plugged in.
This is not the same condition as when driving off- road (or on a fire or logging road). This condition is
caused by a loss of map matching from a bad sensor
input. Check for after market window tinting or other
objects that can block the GPS signal. Always do the
Map matching (see page 23-269) before proceeding
with the troubleshooting.
Make sure that the correct DVD color and version are installed.
Inspect the DVD for dirt or damage.
Check any official Honda service website for more service information about the navigation system.
Check the GPS signal reception in an open area.
1. Check the GPS icon on the navigation screen.
Do the troubleshooting for GPS icon is white
or not shown (see page 23-341).
Go to step 2. 2. Go into the Self-Diagnosis Mode, and use the Yaw
Rate test (see page 23-314) to check the yaw rate
sensor.
3. Go into the Self-Diagnosis Mode, and use the Car Status test (see page 23-315) to check the vehicle
speed pulse.
The condition may be normal. Check to see if
the condition occurs in the same place in a known-
good vehicle. If it does, the problem could be in the
database.Gotostep4.
If the problem is the yaw rate sensor, replace
the navigation unit (see page 23-355). If the
problem is the vehicle speed pulse, check for an
open in the wire between the navigation unit and
the ECM/PCM (VSP signal). If the wire is OK,
substitute a known-good navigation unit, and retest.
If the problem goes away, replace the original
navigation unit. If the problem is still present,
replace the ECM/PCM.
4. Substitute a known-good navigation unit, and check to see if the problem occurs in the same
place.
The problem is in the database. Report the
problem according to the Navigation System
Manual under Reporting Errors.
Replace the original navigation unit (see page
23-355).
Is the GPS icon white? Ar e t he y aw r at e sensor and v ehi cl e speed pul se
OK ?
Does t he pr obl em occur i n t he same pl ace?
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Vehicle icon wanders across the map when
driving (does not follow a displayed road) or
map or vehicle ICON spins
YES
NO
YES
NO YES
NO
YES
NO
23-345
NOTE:
Check the vehicle battery condition first.
This is not the same condition as when driving off-road (or on a fire or logging road).
This condition is caused by a loss of map matching from a bad sensor input. Check for aftermarket or
other objects that can block the GPS signal. Always
perform Map matching (see page 23-269) before
proceeding with the troubleshooting.
Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-316).
Make sure that the correct DVD color and version are installed.
Check for aftermarket metallic window tinting.
Inspect the DVD for dirt or damage.
Check any official Honda service website for more service information about the navigation system.
Before troubleshooting, make sure you have anti- theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
Check the DVD for damage or scratches.
Check for connectors for poor connections or loose terminals.
1. Check the GPS icon on the navigation screen.
Do the troubleshooting for GPS icon is white
or not shown (see page 23-341).
Go to step 2.
2. Go into the Self-Diagnostic mode, and use the Yaw Rate diagnosis (see page 23- 314) to check the yaw
rate sensor.
Go to step 3.
Replace the navigation unit (see page 23-355). 3. Go into the Diagnostic mode, and use the Car
Status diagnosis (see page 23-315) to check the
vehicle speed pulse (VSP) and the BACK signals.
The problem may be a characteristic of the
system. Check to see if the problem occurs in the
same place in a known-good vehicle. If it does, the
problem could be in the database. Go to step 4.
If the problem is the vehicle speed pulse, troubleshoot the vehicle speed signal circuit. BLU
wire for open or short. If OK, good ECM/PCM. If
the problem or symptom goes Update the ECM/
PCM (see page 11-227) if it does not have the
latest software or substitute a known-good ECM/
PCM (see page 11-228).
If the BACK signal is indicated ON (I), when in any shift lever position other than reverse,
troubleshoot the back-up light switch circuit or
MICU (A/T).
4. Substitute a known-good navigation unit (see page 23-355), and check to see if the problem occurs in
thesameplace.
The problem is in the database and should
be considered a characteristic of the system.
Report the problem according to the Navigation
System Owner’s Manual under Reporting Errors
and look for improvements in future databases.
Replace the navigation unit (see page 23-355).
Is the GPS icon white or missing?
I s t he y aw r at e sensor OK ? Ar e t he v ehi cl e speed pul se and t he BACK si gnal s
OK ?
Does t he pr obl em occur i n t he same pl ace?
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DVD read error messages Navigation cannot control HVAC by voice
command
Diagnostic Test: Car Status
YES
NO YES
NO
23-34623-346Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Confirm the correct DVD color and version is installed in the navigation unit (see page 23-270).
Refer to General Troubleshooting for a list of common DVD screen error messages and the
probable causes (see page 23-319).
Check any official Honda service website for more service information about the navigation system.
Go into the Diagnostic mode and use the ECU Info diagnostic (see page 23-305) to check the status of the
DVD cover.
Inspect the navigation DVD for scratches or damage.
The following troubleshooting is for the error message shown on the error messages table
(see page 23-319).
1. Check the DVD-ROM reading surface for scratches and finger prints.
Clean or replace the DVD-ROM (see page
23-270).
If the problem occurs occasionally when the
system is cold, this is normal. If the problem occurs
frequently when driving, replace the navigation
unit (see page 23-355). NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Check for and resolve all CAN DTCs before troubleshooting the navigation system.
If the Hard Error Code stored, check the Hard Error Code troubleshooting first.
Before troubleshooting, make sure the anti-theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-316).
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
1. Connect the HDS to the DLC. Check for B-CAN or F-CAN DTCs in the data list.
Troubleshoot and repair all CAN related
DTCs, and then retest.
Go to step 2.
Ar e t her e any scr at ches or f i nger pr i nt s on t heDV D-ROM r ead ing sur f ace? Ar e t her e any DT Cs i n t he B-CAN or F -CANsy st ems?
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