Page 897 of 4284

Symptom:
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL
When Monitored: Anytime the power sliding door is in the closing cycle.
Set Condition: If the Power Sliding Door Module detects a missing hall effect signal for
longer than 300 ms. during a closing operation, this code will set. This is a redundant
safety feature in the software and will set if the obstacle detection feature becomes
inoperative due to a hall effect sensor or connection malfunction.
POSSIBLE CAUSES
DTC PRESENT
POWER SLIDING DOOR MODULE - HALL EFFECT OPEN
BINDING DOOR
HALL EFFECT GROUND CIRCUIT OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE SHORT TO GROUND
DOOR MOTOR HALL EFFECT SIGNAL WIRE OPEN
DOOR MOTOR HALL EFFECT SIGNAL WIRE SHORT TO GROUND
DOOR MOTOR /CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - MISSING HALL
SIGNAL?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
868
POWER DOORS - SLIDING
Page 898 of 4284

TEST ACTION APPLICABILITY
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door on the other side or of a known good vehicle and
notice the effort needed to open and close.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 Operate the door from the full open position and put an obstacle in its path to make
it reverse.
Did the door reverse back to the open position?All
Ye s®Go To 4
No®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
4 Disconnect the Sliding Door Motor connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Does the test light illuminate brightly?All
Ye s®Go To 5
No®Repair the hall effect ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
5 Disconnect the Sliding Door Motor connector.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance of the Door Motor Hall Effect Supply circuit between the
Sliding Door Motor connector and the PSD Module C2 connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Door Motor Hall Effect Supply wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Disconnect the Sliding Door Motor connector.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Door Motor Hall Effect Supply
circuit.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Door Motor Hall Effect Supply wire for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
869
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL ÐContinued
Page 899 of 4284

TEST ACTION APPLICABILITY
7 Disconnect the Sliding Door Motor connector.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance of the Door Motor Hall Effect Signal circuit between the
Sliding Door Motor connector and the PSD Module C2 connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 8
No®Repair the Door Motor Hall Effect Signal wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
8 Disconnect the Sliding Door Motor connector.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Door Motor Hall Effect Signal
circuit.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Door Motor Hall Effect Signal wire for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 9
9 If there are no possible causes remaining, view repair. All
Repair
Replace the Motor/Clutch Assembly (hall effect switch).
Perform BODY VERIFICATION TEST - VER 1.
870
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL ÐContinued
Page 900 of 4284

Symptom:
INCOMPLETE POWER CLOSE - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - OVERCURRENT
When Monitored: Anytime the Power Sliding Door is operating in the closing direction.
Set Condition: The drive motor stall current of over 16 amps has been detected for over
500 ms. during a close operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
GROUND CIRCUIT OPEN
SLIDING DOOR CLOSE DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR UNLATCH DRIVER CIRCUIT SHORT TO GROUND
DOOR MOTOR CLUTCH DRIVER CIRCUIT SHORT TO GROUND
POWER SLIDING DOOR MOTOR/CLUTCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or one of a known good vehicle and notice the
effort needed.
Compare the effort needed on the disabled vehicle.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
871
POWER DOORS - SLIDING
Page 901 of 4284

TEST ACTION APPLICABILITY
3 Turn the ignition off.
Disconnect the Sliding Door Control Module C1 connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Wiggle the harness and check for an intermittent open condition.
Does the test light illuminate brightly?All
Ye s®Go To 4
No®Repair the Ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
4 Turn the ignition off.
Disconnect the Sliding Door Control Module C1 connector.
Measure the resistance between ground and the Sliding Door Close Driver circuit.
Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Sliding Door Close Driver circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 5
5 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Cinch/Release Motor Unlatch Driver
circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Cinch/Release Motor Unlatch Driver circuit for a short
to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 6
6 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Door Motor Clutch Driver circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Repair the Door Motor Clutch Driver circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
7 If there are no possible causes remaining, view repair. All
Repair
Replace the Power Sliding Door Motor/Clutch assembly.
Perform BODY VERIFICATION TEST - VER 1.
872
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - OVERCURRENT ÐContinued
Page 902 of 4284

Symptom:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored: Anytime the Power Sliding Door is operating in the closing direction.
Set Condition: The power close operation was not completed within 20 seconds. This may
be caused by very high opening effort. A weak hall effect signal, low motor output or
defective clutch could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
MOTOR/CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop - if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle or the other sliding door
and notice the effort needed.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Motor/Clutch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
873
POWER DOORS - SLIDING
Page 903 of 4284

Symptom:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored: Whenever the power sliding door is operating in the opening direction.
Set Condition: The Full Open Switch was detected as closed before 200 hall effect pulses
were counted since the start of the open operation.
POSSIBLE CAUSES
DTC PRESENT
STICKING CABLES OR SWITCH
FULL OPEN SWITCH SENSE CIRCUIT SHORT TO GROUND
FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, foreign material in the lower drive
unit or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the door handle while monitoring the DRBIIIt.
Does the switch status change smoothly as the handle is pulled and released?All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
874
POWER DOORS - SLIDING
Page 904 of 4284
TEST ACTION APPLICABILITY
3 With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Open the Sliding Door to mid position.
While monitoring the DRBIIIt, wiggle the wiring harness from the Power Sliding
Door Module to the Full Open Switch on the lower drive unit.
Did the switch status ever change?All
Ye s®Repair the Full Open Switch Sense circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 4
4 If there are no possible causes remaining, view repair. All
Repair
Replace the Full Open Switch (lower drive unit).
Perform BODY VERIFICATION TEST - VER 1.
875
POWER DOORS - SLIDING
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE Ð
Continued