Page 841 of 4284

TEST ACTION APPLICABILITY
3 Turn the ignition off.
Disconnect the Power Liftgate Control Module C1 connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Wiggle the harness and check for an intermittent open condition.
Does the test light illuminate brightly?All
Ye s®Go To 4
No®Repair the Ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
4 Turn the ignition off.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between ground and the Liftgate Latch Cinch Driver circuit.
Wiggle the harness and check for an intermittent shorted condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Latch Cinch Driver circuit for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 5
5 Turn the ignition off.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between the Ground circuit and the Liftgate Latch Cinch
Driver circuit.
Wiggle the harness and check for an intermittent shorted condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Latch Cinch Driver circuit for a short to the
Ground circuit.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 6
6 Turn the ignition off.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between ground and the Liftgate Gear Engage Driver circuit.
Wiggle the harness and check for an intermittent short to ground condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Gear Engage Driver circuit for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
7 Turn the ignition off.
Disconnect the Power Liftgate Module C1 connector.
Measure the resistance between ground and the Liftgate Open Driver circuit.
Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Liftgate Open Driver circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 8
812
POWER DOORS - LIFTGATE
INCOMPLETE POWER OPEN - OVERCURRENT ÐContinued
Page 842 of 4284
TEST ACTION APPLICABILITY
8 Turn the ignition off.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between the Ground circuit and the Liftgate Gear Engage
Driver circuit.
Wiggle the harness and check for an intermittent short to ground condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Gear Engage Driver circuit for a short to the
Ground circuit.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 9
9 Ensure all connections to the module and liftgate motor are connected at this time.
Operate the Power Liftgate in both directions if possible.
Does the motor start to lift the liftgate but is very slow and labors extensively?All
Ye s®Replace the Power Liftgate Motor assembly.
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Power Liftgate Module
Perform BODY VERIFICATION TEST - VER 1.
813
POWER DOORS - LIFTGATE
INCOMPLETE POWER OPEN - OVERCURRENT ÐContinued
Page 843 of 4284

Symptom:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored: Anytime the Power Liftgate is operating.
Set Condition: The power open operation was not completed within 20 seconds.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
POWER LIFTGATE MOTOR
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the Power Liftgate Motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Power Liftgate Motor assembly.
Perform BODY VERIFICATION TEST - VER 1.
814
POWER DOORS - LIFTGATE
Page 844 of 4284

Symptom:
IOD WAKE UP OPEN - PLG
When Monitored and Set Condition:
IOD WAKE UP OPEN - PLG
When Monitored: Anytime the Body Control Module is awake.
Set Condition: If the BCM does not sense a signal circuit from the Liftgate Module this
code will set.
POSSIBLE CAUSES
DTC PRESENT
BODY CONTROL MODULE - IOD WAKE UP OPEN
LIFTGATE MODULE WAKE UP SIGNAL WIRE OPEN
LIFTGATE MODULE WAKE UP SIGNAL WIRE SHORT TO GROUND
POWER LIFTGATE MODULE
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Wait 10 seconds.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay IOD WAKE UP OPEN?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition.
Perform BODY VERIFICATION TEST - VER 1.
2 Disconnect the BCM C2 connector.
Measure the voltage between the Liftgate Module Wake Up Signal circuit and
ground.
Is the voltage above 10.0 volts?All
Ye s®Replace the Body Control Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 Disconnect the Body Control Module C2 connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance of the Liftgate Module Wake Up Signal circuit between the
BCM C2 connector and the Power Liftgate Module C2 connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 4
No®Repair the Liftgate Module Wake Up Signal wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
815
POWER DOORS - LIFTGATE
Page 845 of 4284
TEST ACTION APPLICABILITY
4 Disconnect the Body Control Module C2 connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between the Liftgate Module Wake Up Signal circuit and
ground.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Module Wake Up Signal wire for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 5
5 If there are no possible causes remaining, view repair. All
Repair
Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
816
POWER DOORS - LIFTGATE
IOD WAKE UP OPEN - PLG ÐContinued
Page 846 of 4284
Symptom:
LOOPBACK TEST FAILURE
When Monitored and Set Condition:
LOOPBACK TEST FAILURE
When Monitored: Anytime the Power Liftgate Module is awake.
Set Condition: The Power Liftgate Module did not receive its own transmitted message
on the PCI bus back (loopback) for longer than 1 second.
POSSIBLE CAUSES
DTC PRESENT
POWER LIFTGATE MODULE
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times from stop to stop if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay LOOPBACK TEST FAILURE?All
Ye s®Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
817
POWER DOORS - LIFTGATE
Page 847 of 4284
Symptom:
LOSS OF BCM MESSAGES
When Monitored and Set Condition:
LOSS OF BCM MESSAGES
When Monitored: Whenever the ignition is on.
Set Condition: If the PLG Module losses communication with the BCM for over 5 seconds,
this code will set.
POSSIBLE CAUSES
ATTEMPT TO COMMUNICATE WITH THE BODY CONTROL MODULE
POWER LIFTGATE MODULE - LOSS OF BCM MESSAGES
TEST ACTION APPLICABILITY
1 Turn the ignition on.
With the DRBIIIt, enter Body then Body Computer.
Was the DRBIIItable to I/D or communicate with the BCM?All
Ye s®Go To 2
No®Refer to the Communication category for the related symptom(s).
2 With the DRBIIIt, erase DTC's.
Cycle the ignition switch from off to on and wait approximately 1 minute.
With the DRBIIIt, read DTC's.
Did this DTC reset?All
Ye s®Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Test Complete.
818
POWER DOORS - LIFTGATE
Page 848 of 4284
Symptom:
LOSS OF EATX MESSAGES
When Monitored and Set Condition:
LOSS OF EATX MESSAGES
When Monitored: Whenever the ignition is in the UNLOCK or RUN position.
Set Condition: If the PLG Module does not receive a PRNDL message for over 5 seconds,
this code will set.
POSSIBLE CAUSES
ATTEMPT TO COMMUNICATE WITH THE TRANSMISSION CONTROL MODULE
POWER LIFTGATE MODULE - LOSS OF EATX MESSAGES
TEST ACTION APPLICABILITY
1 Turn the ignition on.
With the DRBIIItselect Transmission.
Was the DRBIIItable to I/D or communicate with the Transmission?All
Ye s®Go To 2
No®Refer to the Communication category for the related symptom(S).
2 With the DRBIIIt, erase DTC's.
Cycle the ignition switch from off to on and wait approximately 1 minute.
With the DRBIIIt, read DTC's.
Did this DTC reset?All
Ye s®Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Test Complete.
819
POWER DOORS - LIFTGATE