Page 889 of 4284

Symptom:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored: Whenever the power sliding door is operating in the closing direction.
Set Condition: The Full Open Switch was detected as closed before 100 hall effect pulses
were counted since the start of the close operation.
POSSIBLE CAUSES
DTC PRESENT
STICKING CABLES OR SWITCH
FULL OPEN SWITCH SHORT TO GROUND
FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, foreign material in the lower drive
unit or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the door handle while monitoring the DRBIIIt.
Does the switch status change smoothly as the handle is pulled and released?All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
860
POWER DOORS - SLIDING
Page 890 of 4284
TEST ACTION APPLICABILITY
3 With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Open the Sliding Door to mid position.
While monitoring the DRBIIIt, wiggle the wiring harness from the Power Sliding
Door Module to the Full Open Switch on the lower drive unit.
Did the switch status ever change?All
Ye s®Repair the Full Open Switch Sense circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 4
4 If there are no possible causes remaining, view repair. All
Repair
Replace the Full Open Switch (lower drive unit).
Perform BODY VERIFICATION TEST - VER 1.
861
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE Ð
Continued
Page 891 of 4284

Symptom:
INCOMPLETE POWER CLOSE - LATCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - LATCH FAILURE
When Monitored: Whenever the power sliding door is operating in the closing direction.
Set Condition: The power close operation was not completed due to latch failure. This
DTC is set during a power close cycle.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
CINCH/RELEASE MOTOR LATCH DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR LATCH DRIVER WIRE OPEN
CINCH/RELEASE MOTOR UNLATCH DRIVER WIRE OPEN
POWER SLIDING DOOR MODULE - FULL OPEN CIRCUIT OPEN
POWER SLIDING DOOR MODULE - PAWL CIRCUIT OPEN
POWER SLIDING DOOR MODULE - RATCHET CIRCUIT OPEN
GROUND WIRE OPEN - FULL OPEN SWITCH
GROUND WIRE OPEN - PAWL SWITCH
GROUND WIRE OPEN - RATCHET SWITCH
FULL OPEN SWITCH SENSE WIRE OPEN
PAWL SWITCH SENSE WIRE OPEN
SLIDING DOOR AJAR SWITCH SENSE WIRE OPEN
FULL OPEN SWITCH SENSE WIRE SHORT TO GROUND
FULL OPEN SWITCH
LATCH ASSEMBLY
LATCH ASSEMBLY
PAWL SWITCH
RATCHET SWITCH
862
POWER DOORS - SLIDING
Page 892 of 4284

TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - LATCH FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, lose/ hard or torn seals, worn teeth on
the rack and gear (lower drive unit) or anything that would cause an obstruction to
proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 With the DRBIIItin Inputs/Outputs, read the PAWL, RATCHET and FULL OPEN
switch state.
While observing the FULL OPEN switch state, manually move the door from full
open to part open. The switch should toggle from CLOSED to OPEN.
Move the door to the full open position. While observing the PAWL switch state, click
the latch with a screwdriver to the first detent. The PAWL should toggle from
CLOSED to OPEN.
Move the door to the full open position. While observing the RATCHET switch state,
click the latch with a screwdriver to the second detent. The RATCHET should toggle
from CLOSED to OPEN.
Repeat the above steps several times.
Select which switch failed:All
FULL OPEN Switch
Go To 4
PAWL Switch
Go To 9
RATCHET Switch
Go To 13
All switches operated properly.
Go To 17
863
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued
Page 893 of 4284

TEST ACTION APPLICABILITY
4 Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between the Ground circuit (cavity 20) and the Full Open
Switch Sense circuit.
Open the sliding door completely then partially close it. Repeat this step while
observing the ohmmeter.
Did the resistance change from below 15 ohms to above 1000.0 ohms when the door
was moved.All
Ye s®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 5
5 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Full open Switch Sense wire at the lower drive unit.
Measure the resistance of the Ground wires between the PSD C2 connector (cavity
20) and the Full Open Switch connector.
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Full open Switch Sense wire at the lower drive unit.
Measure the resistance of the Full Open Switch Sense wire between the PSD C2
connector and the Full Open Switch connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 7
No®Repair the Full Open Switch Sense wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
7 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Full open Switch Sense wire at the lower drive unit.
Measure the resistance between ground and the Full Open Switch Sense circuit.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Full Open Switch Sense wire for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 8
8 If there are no possible causes remaining, view repair. All
Repair
Replace the Full Open Switch (lower drive unit).
Perform BODY VERIFICATION TEST - VER 1.
864
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued
Page 894 of 4284

TEST ACTION APPLICABILITY
9 Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Pawl Switch Sense circuit.
Open the sliding door completely.
Using a screwdriver, close the latch to the first detent while observing the ohmmeter.
Release the latch with the handle. Repeat this step while observing the ohmmeter.
Did the resistance change from below 15 ohms to above 1000.0 ohms when the latch
was closed.All
Ye s®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 10
10 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector.
Measure the resistance of the both Ground wires between the PSD C2 connector
(cavity 20) and the Sliding Door Latch Sensing Switch connector.
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms in both ground wires at the switch connector?All
Ye s®Go To 11
No®Repair the Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
11 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector (latch assembly).
Measure the resistance of the Pawl Switch Sense wire between the PSD C2 connector
and the Sliding Door Latch Sensing Switch connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 12
No®Repair the Pawl Switch Sense wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
12 If there are no possible causes remaining, view repair. All
Repair
Replace the Pawl Switch (latch assembly).
Perform BODY VERIFICATION TEST - VER 1.
13 Disconnect the Sliding Door Control Module C2 connector.
NOTE: The Sliding Door Ajar Switch Sense circuit is also the Ratchet
Switch Sense circuit on power doors.
Disconnect the Sliding Door Latch Sensing Switch connector.
Measure the resistance between the Ground circuit (cavity 20) and the Sliding Door
Ajar Switch Sense circuit.
Open the sliding door completely.
Using a screwdriver, close the latch to the second detent while observing the
ohmmeter.
Release the latch with the handle. Repeat this step while observing the ohmmeter.
Did the resistance change from below 15 ohms to above 1000.0 ohms when the latch
was closed.All
Ye s®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 14
865
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued
Page 895 of 4284

TEST ACTION APPLICABILITY
14 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector.
Measure the resistance of the both Ground wires between the PSD C2 connector
(cavity 20) and the Sliding Door Latch Sensing Switch connector.
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms in both ground wires at the switch connector?All
Ye s®Go To 15
No®Repair the Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
15 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector (latch assembly).
Measure the resistance of the Sliding Door Ajar Switch Sense wire between the PSD
C2 connector and the Sliding Door Latch Sensing Switch connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 16
No®Repair the Sliding Door Ajar Switch Sense wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
16 If there are no possible causes remaining, view repair. All
Repair
Replace the Ratchet Switch (latch assembly).
Perform BODY VERIFICATION TEST - VER 1.
17 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between the Cinch/Release Motor Latch Driver circuit and
the Cinch/Release Motor Unlatch Driver circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 2.0 ohms?All
Ye s®Go To 18
No®Go To 19
18 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Cinch/Release Motor Latch Driver
circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Cinch/Release Motor Latch Driver circuit for a short to
ground. This could be the Cinch/Release Motor Latch Driver or
Unlatch Driver or the motor itself.
Perform BODY VERIFICATION TEST - VER 1.
No®Test Complete.
866
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued
Page 896 of 4284

TEST ACTION APPLICABILITY
19 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Cinch/Release Motor connector.
Measure the resistance of the Cinch/Release Motor Latch Driver circuit between the
Sliding Door Control Module C2 connector and the Cinch/Release Motor connector.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Go To 20
No®Repair the Cinch/Release Motor Latch Driver wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
20 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Cinch/Release Motor connector.
Measure the resistance of the Cinch/Release Motor Unlatch Driver circuit between
the Sliding Door Control Module C2 connector and the Cinch/Release Motor connec-
tor.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Go To 21
No®Repair the Cinch/Release Motor Unlatch Driver wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
21 If there are no possible causes remaining, view repair. All
Repair
Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
867
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued