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![INFINITI M35 2006 Factory Service Manual AV-116
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Sound Is Not Output (Voice Guidance and TEL Voice Are Normal) NKS00498
DVD AND AUDIO SOUND ARE NOT OUT INFINITI M35 2006 Factory Service Manual AV-116
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Sound Is Not Output (Voice Guidance and TEL Voice Are Normal) NKS00498
DVD AND AUDIO SOUND ARE NOT OUT](/manual-img/42/57023/w960_57023-736.png)
AV-116
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TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Sound Is Not Output (Voice Guidance and TEL Voice Are Normal) NKS00498
DVD AND AUDIO SOUND ARE NOT OUTPUT
1. PERFORM CONSULT-II SELF-DIAGNOSIS
Perform “SELF-DIAG RESULT” of CONSULT-II and check the malfunction. Refer to AV- 1 0 3 , "
SELF-DIAG
RESULTS" .
OK or NG
OK >> GO TO 2.
NG >> Refer to AV- 1 0 3 , "
Display Item of SELF-DIAG RESULTS" .
2. CHECK AV COMM MONITOR
Select “AUDIO” of “AV COMM MONITOR”, and then check the displays of “TRANSMIT DG” and “SPEAKER
AMP”.
A or B
A >> Replace BOSE amp.
B >> Replace audio unit.
DVD SOUND IS NOT OUTPUT
1. PERFORM CONSULT-II SELF-DIAGNOSIS
Perform “SELF-DIAG RESULT” of CONSULT-II and check the malfunction. Refer to AV- 1 0 3 , "
SELF-DIAG
RESULTS" .
OK or NG
OK >> GO TO 2
NG >> Refer to AV- 1 0 3 , "
Display Item of SELF-DIAG RESULTS" .
2. CHECK AV COMM MONITOR
Select “AUDIO” of “AV COMM MONITOR”, and then check the displays of “TRANSMIT DG” and “DVD player”.
A or B
A >> Replace DVD player
B >> Replace audio unit.
Voice Activated Control System Is Not ActivatedNKS00499
THE SCREEN IS SWITCHED BY PRESSING THE STEERING SWITCH
1. VOICE MICROPHONE TEST
Turn “Voice Microphone Test” ON at Confirmation/Adjustment mode, and then check the sounds emitted from
the speaker. Refer to AV- 9 8 , "
Voice Microphone Test" .
Is the sound output?
YES >> Replace AV (NAVI) control unit.
NO >> GO TO 2A
TRANSMIT DG
SPEAKER AMP: OK
: UNKWN
B
TRANSMIT DG
SPEAKER AMP: UNKWN
: OK
A
TRANSMIT DG
DVD PLAYER: OK
: UNKWN
B
TRANSMIT DG
DVD PLAYER: UNKWN
: OK
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![INFINITI M35 2006 Factory Service Manual TROUBLE DIAGNOSIS
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2. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND MIC.
1. Turn ignition sw INFINITI M35 2006 Factory Service Manual TROUBLE DIAGNOSIS
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2. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND MIC.
1. Turn ignition sw](/manual-img/42/57023/w960_57023-737.png)
TROUBLE DIAGNOSIS
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2. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND MIC.
1. Turn ignition switch OFF.
2. Disconnect AV (NAVI) control unit connector and MIC. connector.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 6, 7, 8 and MIC. harness connector (B)
R52 terminals 4, 2, 1.
4. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 6, 7, 8 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair harness or connector.
3. CHECK MIC. POWER SUPPLY
1. Connect AV (NAVI) control unit and MIC. connector.
2. Turn ignition switch ON.
3. Check voltage between AV (NAVI) control unit harness connec-
tor M78 terminals 6 and 7.
OK or NG
OK >> GO TO 4.
NG >> Replace AV (NAVI) control unit.
4. CHECK MIC. SIGNAL
1. Check signal between AV (NAVI) control unit harness connector
M78 terminals 8 and 7.
OK or NG
OK >> Replace AV (NAVI) control unit.
NG >> Replace MIC.
THE SCREEN IS NOT SWITCHED BY PRESSING THE STEERING SWITCH
Refer to AV- 11 8 , "Steering Switch Cannot Be Operated" . 6 – 4 : Continuity should exist.
7 – 2 : Continuity should exist.
8 – 1 : Continuity should exist.
6, 7, 8 – Ground : Continuity should not exist.
SKIB4632E
6 – 7 : Approx. 5 V
SKIB4633E
8 – 7:Give a voice
SKIB4634EPKIB5037J
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![INFINITI M35 2006 Factory Service Manual AV-118
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Steering Switch Cannot Be OperatedNKS0049A
NONE OF THE OPERATIONS WORK.
1. CHECK HARNESS
1. Check con INFINITI M35 2006 Factory Service Manual AV-118
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Steering Switch Cannot Be OperatedNKS0049A
NONE OF THE OPERATIONS WORK.
1. CHECK HARNESS
1. Check con](/manual-img/42/57023/w960_57023-738.png)
AV-118
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Steering Switch Cannot Be OperatedNKS0049A
NONE OF THE OPERATIONS WORK.
1. CHECK HARNESS
1. Check continuity between spiral cable harness connector (A)
M303 terminal 17 and audio unit harness connector (B) M76 ter-
minal 15.
OK or NG
OK >> Replace steering switch.
NG >> Check spiral cable. If the malfunction is detected, repair
the harness and connector.
“ENTER”, “MENU UP-DOWN”, AND “SOURCE” SWITCHES ARE NOT OPERATED
1. CHECK HARNESS
1. Check continuity between spiral cable harness connector (A)
M303 terminal 20 and audio unit harness connector (B) M76 ter-
minal 6.
2. Check continuity between spiral cable harness connector (A)
M303 terminal 20 and ground.
OK or NG
OK >> GO TO 2.
NG >> Check spiral cable. If the malfunction is detected, repair
the harness and connector.
2. CHECK STEERING SWITCH SIGNAL A
1. Turn ignition switch ON.
2. Check voltage between audio unit harness connector M76 ter-
minals 6 and 15
OK or NG
OK >> Replace steering switch.
NG >> Replace audio unit.17 – 15 : Continuity should exist.
SKIB6278E
20 – 6 : Continuity should exist.
20 – Ground : Continuity should not exist.
SKIB4636E
6 – 15 : Approx. 5 V
SKIB4637E
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“PTT/TEL”, “BACK”, AND “VOLUME CONTROL” SWITCHES ARE NOT OPERATE INFINITI M35 2006 Factory Service Manual TROUBLE DIAGNOSIS
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TROUBLE DIAGNOSIS
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“PTT/TEL”, “BACK”, AND “VOLUME CONTROL” SWITCHES ARE NOT OPERATED
1. CHECK HARNESS
1. Check continuity between spiral cable harness connector (A)
M303 terminal 16 and audio unit harness connector (B) M76 ter-
minal 16.
2. Check continuity between spiral cable harness connector (A)
M303 terminal 16 and ground.
OK or NG
OK >> GO TO 2.
NG >> Check spiral cable. If the malfunction is detected, repair
the harness and connector.
2. CHECK STEERING SWITCH SIGNAL B
1. Turn ignition switch ON.
2. Check voltage between audio unit harness connector M76 ter-
minals 16 and 15
OK or NG
OK >> Replace steering switch.
NG >> Replace audio unit.
The Hands-Free Phone Cannot Be UsedNKS0049B
THE VOICE CANNOT BE HEARD
1. CHECK HARNESS AV (NAVI) CONTROL UNIT AND AUDIO UNIT
1. Disconnect AV (NAVI) control unit connector and audio unit connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 10, 11 and audio unit harness connec-
tor (B) M77 terminals 30, 31.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 10, 11 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.16 – 16 : Continuity should exist.
16 – Ground : Continuity should not exist.
SKIB4638E
16 – 15 : Approx. 5 V
SKIB4639E
10 – 30 : Continuity should exist.
11 – 31 : Continuity should exist.
10, 11 – Ground : Continuity should not exist.
SKIB4640E
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![INFINITI M35 2006 Factory Service Manual AV-120
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
2. CHECK TEL VOICE SIGNAL
1. Connect AV (NAVI) control unit connector and audio unit connector.
2. Tur INFINITI M35 2006 Factory Service Manual AV-120
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
2. CHECK TEL VOICE SIGNAL
1. Connect AV (NAVI) control unit connector and audio unit connector.
2. Tur](/manual-img/42/57023/w960_57023-740.png)
AV-120
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
2. CHECK TEL VOICE SIGNAL
1. Connect AV (NAVI) control unit connector and audio unit connector.
2. Turn ignition switch ON.
3. Check signal between AV (NAVI) control unit harness connector
M78 terminals 10 and 11
OK or NG
OK >> Replace audio unit.
NG >> Replace AV (NAVI) control unit.
THE VOICE CANNOT BE TRANSMITTED
Refer to AV- 11 6 , "THE SCREEN IS SWITCHED BY PRESSING THE STEERING SWITCH" .
Voice Guidance Is Not Heard (Base System)NKS0049C
1. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND AUDIO UNIT
1. Disconnect AV (NAVI) control unit connector and audio unit connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and audio unit harness connec-
tor (B) M77 terminals 32, 33.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK VOICE GUIDANCE SIGNAL
1. Connect AV (NAVI) control unit connector and audio unit connector.
2. Turn ignition switch ON.
3. Push the voice button.
4. Check signal between AV (NAVI) control unit harness connector
M78 terminals 12 and 14.
OK or NG
OK >> Replace AV (NAVI) control unit.
NG >> Replace audio unit.10 – 11:When inputting TEL voice
SKIB4641ESKIB3609E
12 – 32 : Continuity should exist.
14 – 33 : Continuity should exist.
12, 14 – Ground : Continuity should not exist.
SKIB4702E
12 – 14:
SKIB4645E
SKIB3609E
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Voice Guidance Is Not Heard (BOSE System)NKS0049D
1. CHECK HARNESS BETWEEN A INFINITI M35 2006 Factory Service Manual TROUBLE DIAGNOSIS
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1. CHECK HARNESS BETWEEN A](/manual-img/42/57023/w960_57023-741.png)
TROUBLE DIAGNOSIS
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Voice Guidance Is Not Heard (BOSE System)NKS0049D
1. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND BOSE AMP
1. Disconnect AV (NAVI) control unit connector and BOSE amp connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and BOSE amp harness con-
nector (B) B107 terminals 32, 12.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK VOICE GUIDANCE SIGNAL
1. Connect AV (NAVI) control unit connector and BOSE amp connector.
2. Turn ignition switch ON.
3. Push the voice button.
4. Check signal between AV (NAVI) control unit harness connector
M78 terminals 12 and 14.
OK or NG
OK >> Replace AV (NAVI) control unit.
NG >> Replace BOSE amp.12 – 32 : Continuity should exist.
14 – 12 : Continuity should exist.
12, 14 – Ground : Continuity should not exist.
SKIB4644E
12 – 14:
SKIB4645E
SKIB3609E
Page 743 of 5621
![INFINITI M35 2006 Factory Service Manual AV-122
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Example of Symptoms Judged Not MalfunctionNKS0049E
BASIC OPERATION
NOTE:
Locations stored in the Addr INFINITI M35 2006 Factory Service Manual AV-122
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Example of Symptoms Judged Not MalfunctionNKS0049E
BASIC OPERATION
NOTE:
Locations stored in the Addr](/manual-img/42/57023/w960_57023-742.png)
AV-122
[WITHOUT MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Example of Symptoms Judged Not MalfunctionNKS0049E
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turns off.
Push and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Push “MAP”.
The screen is too dim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
where GPS can be received.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
When the vehicle is travelling on a
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available. Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Push “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Push “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
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MAP DVD-ROM
ROUTE CALCULATION AND VISUAL GUIDANCE
The location of vehicle ic INFINITI M35 2006 Factory Service Manual TROUBLE DIAGNOSIS
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ROUTE CALCULATION AND VISUAL GUIDANCE
The location of vehicle ic](/manual-img/42/57023/w960_57023-743.png)
TROUBLE DIAGNOSIS
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MAP DVD-ROM
ROUTE CALCULATION AND VISUAL GUIDANCE
The location of vehicle icon is mis-
aligned from the actual position.When using tire chains or replacing the tires, speed
calculations based on the speed sensor may be
incorrect.Drive the vehicle for a while [at approxi-
mately 30km/h (19 MPH) for about 30
minutes] to automatically correct the vehi-
cle icon position.
If this does not correct the vehicle icon
position, contact an INFINITI dealer.
The map data has mistake or is incomplete (the
vehicle icon position is always misaligned in the
same area).Updated road information will be included
in the next version of the map DVD-ROM. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The message “Error” appears. Map DVD-ROM is dirty or partially damaged.Check the DVD-ROM and wipe it clean
with a soft cloth.
If there is any damage, replace the DVD-
ROM.
Symptom Possible cause Possible solution
In the auto reroute calculation,
waypoints are not included.Waypoints already passed are not included in the
auto reroute calculation.In case of going to that waypoints again,
edit the route.
Route information is not displayed.Route calculation has not yet been performed.Set the destination and perform route cal-
culation.
The vehicle is not driven on the suggested route. Drive on the suggested route.
Route guidance is set to off. Turn on route guidance.
Route information is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
The auto reroute calculation (or
detour calculation) suggests the
same route as the one previously
suggested. Route calculation took priority conditions into con-
sideration, but the same route was calculated. This is not a malfunction.
A waypoint cannot be added.Five waypoints are already set on the route, includ-
ing ones that already passed.A maximum of 5 waypoints can be set on
the route. In case of going to 6 or more
waypoints, perform route calculations mul-
tiple times as necessary.
The suggested route is not dis-
played.Roads near the destination cannot be calculated.Reset the destination to a main or ordinary
road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away.Divide the way by selecting one or two
intermediate destinations, and perform
route calculations multiple times.
There are time restricted roads (by day of week, by
time) near the current vehicle location or destina-
tion.Set “Use Time Restricted Roads” to off.
A part of the route is not displayed.The suggested route includes narrow streets (roads
displayed in gray).This is not a malfunction.
The part of the route already
passed is deleted.A route is managed by sections between way-
points. If you passed the first waypoint, the section
between the starting point and the waypoint is
deleted. (It may not be deleted depending on the
area.)This is not a malfunction.