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Published: 07-Mar-2014
Glass, Frames and Mechanisms - Glass, Frames and Mechanisms
Diagnosis and Testing
Principle of Operation
For a detailed description of the glass, frames and mechanisms, refer to the relevant Description and Operation section in the
workshop manual. REFER to: (501-11 Glass, Frames and Mechanisms)
Glass, Frames and Mechanisms (Description and Operation), Glass, Frames and Mechanisms (Description and Operation), Glass, Frames and Mechanisms (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern by operating the system
2. Visually inspect for obvious signs of damage and system integrity
Visual Inspection
Mechanical Electrical
Window glass
Door window regulator
Window seals
Fuse(s)
Door window regulator motor
Loose or corroded electrical connector(s)
Switch
Circuit(s)
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step
4. If the concern is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC index
Window Regulator Diagnostic
This diagnostic procedure is to be carried out if the door window either: closes to the top, then reopens (Bounce back); does
not fully close to the top of the door frame; the one touch function is disabled
PINPOINT TEST A : DIAGNOSTIC PROCEDURE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: DOOR WINDOW - SEAL CONDITION / FOREIGN MATERIAL
NOTE: To check that the door window seal is free from foreign material and has no sign of damage and is not worn in the
door channels 1 Carry out visual inspection for: Foreign material
Obstruction
Signs of damage or wear to door window seal Is the door window seal free from foreign material, damage and wear?
Yes
GO to A2. No
Remove any foreign material or were necessary install new door window seal. Test the system for
correct operation A2: DOOR WINDOW - SEAL INSTALLATION
NOTE: To check that the door window seal is installed correctly 1 Check that the door window seal is installed correctly, ensure that it is fully installed into the corner areas Is the door window seal installed correctly?
Yes
GO to A3. No
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Correctly install the door window seal. Test the system for correct operation A3: DOOR WINDOW - SECURITY
NOTE: To check the door window is secure 1 Check if the door window is installed correctly and secured to the door window regulator Is the door window correctly installed and secure?
Yes
GO to A4. No
Adjust the door window referring to the door window installation process REFER to: (501-11 Glass,
Frames and Mechanisms)
Front Door Window Glass (Removal and Installation), Rear Door Window Glass (Removal and Installation). Test the system for correct operation A4: DOOR WINDOW - RESET PROCEDURE 1 Disconnect vehicle battery, wait for a minimum of 2 minutes, then reconnect the battery 2 For vehicles pre-VIN S08680, the latest version of the diagnostic software must be loaded. SDD must be loaded with SDD DVD126_V6.03 and Calibration File 77 (or later) 3 For vehicles pre-VIN R54858, replace the front door window regulator motor, REFER to: Front Door Window Regulator and Motor (501-11 Glass, Frames and Mechanisms, Removal and Installation). 4 With the vehicle engine running, initialize the door window regulator motors, REFER to: Door Window Motor Initialization (501-11 Glass, Frames and Mechanisms, General Procedures). 5 Cycle the window 20 times, using the ‘one–touch’ function to open and close the window 6 NOTE: The door window regulator motor may thermally cut out after too many operations, if this occurs wait 30 seconds before continuing Is door window closing correctly and the One-touch function operational?
Yes
No further action requires
No
Replace the front door window regulator motor
REFER to: Door Window Regulator Motor (501-11 Glass, Frames and Mechanisms, Removal and Installation).
, or rear door window regulator motor
REFER to: Rear Door Window Regulator and Motor (501-11 Glass, Frames and Mechanisms, Removal and Installation).
Test the system for correct operation Manual Sunblind Initialization Routine
Where a sunblind module has been replaced, there is an initialization routine available on the diagnostic tool. This requires a
new module to be initially installed in the fully down position and running of the "Initialize Specified Function/Feature"
diagnostic routine on the manufacturer approved diagnostic tool. Alternatively, the sunblind may be initialized manually by
following the procedures described below:
1. Raise the sunblind to top (fully retracted) position
2. Press and hold the door window 'down' switch for 15 seconds (the sunblind will go down and will then be in
initialization mode)
3. Release door window drop switch and press door window 'down' switch again to drive blind fully into lower block
4. Activate window switch 'up' until the sunblind reaches the top (fully retracted) position and release switch
5. The sunblind is now initialized and should have 'one-touch' functionality
DTC Index
For a complete list of all diagnostic trouble codes that could be logged on this vehicle, please refer to Section 100-00.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
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Glass, Frames and Mechanisms - Fixed Window Glass
Diagnosis and Testing
Principles of Operation Published: 09-Apr-2014
For a detailed description of the Glass, Frames and Mechanisms, refer to the relevant Description and Operation section in the
workshop manual.
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Refer to Section 100-00 General Information for window glass health and safety precautions.
1. Verify the customer concern
2. Visually inspect for obvious signs of damage and system integrity
Visual Inspection
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step
4. If the cause is not visually evident, verify the symptom and refer to the Symptom Chart, alternatively check for
Diagnostic Trouble Codes (DTCs) and refer to the DTC Index
5. Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required
Warranty Repairs
NOTES:
The warranty period for the windshield is twelve months with the exception of delamination and electrical faults.
Warranty repairs should be completed using genuine parts, in accordance with the Warranty Policy and Procedures
Manual.
1. Draw a line around the windshield damage using a marker pen.
2. Photograph the entire windshield. If the damage extends behind any trim, remove the trim and take further
photographs.
3. Photograph the trademark logo and code to validate the windshield as factory fitment.
Symptom Chart
Symptom Possible Causes Action Scratches
Debris trapped under a wiper blade
GO to Pinpoint Test A. Electrical
Physical damage to the windshield
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Symptom Possible Causes Action Foreign object damage
Fouling by trim Chips
Foreign object damage
GO to Pinpoint Test B. Cracks
Foreign object damage
Impact damage during assembly
GO to Pinpoint Test C. Delamination
Manufacturing defect
GO to Pinpoint Test D. Pinpoint Tests
PINPOINT TEST A : SCRATCH TESTS TEST CONDITIONS DETAILS/RESULTS/ACTIONS A1: SCRATCH TEST 1
NOTE: A scratch will usually be regular in shape, following the line of the object that caused it. 1 Probe using the tip of a pencil to identify a groove in the windshield surface. Is there a groove? Yes
Windshield scratched. GO to A2. No
Defect not valid. A2: SCRATCH TEST 2 1 Check for trim, body panels, or foreign objects that may have caused the scratch. Was the scratch caused by a foreign object? Yes
The damage is not due to a defect or an assembly error.
No
Rectify as appropriate.
PINPOINT TEST B : CHIP TESTS TEST CONDITIONS DETAILS/RESULTS/ACTIONS B1: CHIP TEST 1
NOTE: Impact damage may cause a crack to form. 1 Assess the damage by probing with the tip of a pencil. Is the damaged area rough (indicating a breach of the windshield surface)? Yes
Damage caused by the impact of a foreign object. Not a manufacturing defect.
No
Install a new windshield.
PINPOINT TEST C : CRACK TESTS TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: CRACK TEST 1
NOTE: A crack will be detectable as a step in the glass. 1 Confirm the presence of a crack by probing with the tip of a pencil. Is the windshield cracked?
Yes
Windshield cracked. GO to C2. No
Windshield not cracked. GO to Pinpoint Test A. C2: CRACK TEST 2
NOTE: Multiple cracks will radiate out from the source. 1 Assess the source of the crack by probing with the tip of a pencil. Is there evidence of impact damage being the source of the crack?
Yes
GO to Pinpoint Test B. No
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TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: DELAMINATION TEST 1
1 Visually assess the windshield for delamination. Have the glass laminates separated?
Yes
Install a new windshield.
No
No further action. DTC Index
For a complete list of all Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00. Install a new windshield.
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Published: 15-Jan-2013
Glass, Frames and Mechanisms - Door Window Motor Initialization
General Procedures
NOTES:
Make sure that the vehicle battery is fully charged before carrying out this procedure.
After the battery has been disconnected or a new window regulator and motor or door module has been installed, it is
necessary to initialize each door window motor separately to operate the one-touch and anti-trap function.
In addition to this manual procedure, the approved diagnostic tool can also be used to initialize the door window motor.
1. Start the engine.
2. Operate the window control switch until the door window glass is in the
fully closed position, continue to operate the window control switch for a
further two seconds.
3. Release the window control switch.
4. Operate the window control switch in the closed position and continue to
operate the window control switch for a further two seconds.
5. Operate the window control switch until the door window glass is in the
fully open position (one-touch down).
6. NOTES:
If the door window motor initialization has been completed
correctly, when the window control switch is operated, the door window
glass should move to the fully closed position (one-touch up)
automatically.
If the door window glass does not fully close automatically
(one-touch up), repeat the complete procedure.
Operate the window control switch once to the close position.
If multiple attempts have failed to initialize the door window
motor, refer the diagnosis and testing procedure.
For additional information, refer to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
7. Repeat the door window motor initialization for each door window motor.
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Interior Trim and Ornamentation, Removal and Installation).
2.
3.
Installation
1. To install, reverse the removal procedure.
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