Page 2177 of 3039

DTC Description Possible Cause Action C1B1415 Sensor Supply #1
Window position hall sensors
supply circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit C1B1511 Sensor Supply #2
Hall sensor supply circuit - short
to ground Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to ground C1B1515 Sensor Supply #2
Hall sensor supply circuit - short
to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit U001000
Medium Speed CAN
Communication Bus
Bus off Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U020800
Lost Communication
With Seat Control
Module "A"
Missing message from driver
seat module Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U030000
Internal Control
Module Software
Incompatibility
Invalid configuration message is
received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC
remains suspect the DDM. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U200224 Switch
Signal stuck high Clear DTC and re-test. If DTC remains, suspect the
passenger side window switch. Check and install a new passenger side window switch U200424
Auxiliary Switch
Pack
Left or right rear door local
switch - signal stuck high Check for stuck rear window switch. Refer to the
electrical circuit diagrams and check left or right rear
door local switch circuit for short circuit U201011 Switch illumination
Rear window switch illumination
circuit - short to ground Refer to the electrical circuit diagrams and check rear
window switch illumination circuit for short to ground U201208
Car Configuration
Parameter(s)
Bus signal/message failures Cycle the ignition status and re-test. If DTC remains,
re-configure the RJB using the manufacturer approved diagnostic system U201324 Switch Pack
Signal stuck high Clear DTC and re-test. If DTC remains, install a new
driver door switch pack U201444
Control Module
Hardware
Data memory failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial Configuration
Not Complete
No sub type information Re-configure the DDM using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U300255
Vehicle
Identification
Number
Not configured Re-configure the DDM as new using the manufacturer
approved diagnostic system and re-test. If DTC remains
install a new module, refer to the new
module/component installation note at the top of the
DTC Index U300281
Vehicle
Identification
Number (VIN)
Vehicle/component mis-match.
Corrupt VIN data being
transmitted, module previously
installed to other vehicle Check and install correct/new module as required, refer
to the new module/component installation note at the
top of the DTC Index U300362 Battery voltage
Mis-match in battery voltage, of
2 volts or more, between DDM
and RJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system
Page 2178 of 3039

Published: 11-May-2011
Multifunction Electronic Modules - Remote Keyless Entry (RKE) Module
Diagnosis and Testing
Principles of Operation
For a detailed description of the Remote Keyless Entry system, refer to the relevant Description and Operation sections in the
workshop manual. REFER to: (419-10 Multifunction Electronic Modules)
Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Misaligned door(s), hood or luggage compartment lid
Door latch(s)
Actuating rod(s)
Exterior door handle(s)
Interior door handle(s)
Door lock cylinder
Cable(s)
Luggage compartment lid exterior release switch
Fuse(s)
Wiring harness
Electrical connector(s)
Door lock actuator(s)
Remote transmitter batteries
Vehicle battery
Remote transmitter
Door lock switch(s)
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC Index
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).
When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Page 2179 of 3039

DTC Description Possible Cause Action B102B00 Passive Key
Response Error - general
failure Using the manufacturer approved diagnostic system, clear
all passive keys, re-learn all passive keys B10C100
Left Front Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C124
Left Front Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck left front unlock switch. Refer to the electrical circuit
diagrams and check left front unlock switch circuit for short
to ground B10C200
Left Rear Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C224
Left Rear Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck left rear unlock switch. Refer to the electrical circuit
diagrams and check left rear unlock switch circuit for short
to ground B10C300
Right Front Unlock
Pull Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C324
Right Front Unlock
Pull Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck right front unlock switch. Refer to the electrical circuit
diagrams and check right front unlock switch circuit for
short to ground B10C400
Right Rear Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C424
Right Rear Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck right rear unlock switch. Refer to the electrical circuit
diagrams and check right front unlock switch circuit for
short to ground B10C524 Trunk Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck luggage compartment lid unlock switch. Refer to the
electrical circuit diagrams and check luggage compartment
lid unlock switch circuit for short to ground B10C61F
Exterior Trunk
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check exterior luggage
compartment antenna circuits for short to ground, power, open circuit B10C71F
Interior Trunk
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior luggage
compartment antenna circuits for short to ground, power, open circuit B10C81F
Interior Center
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior center antenna
circuits for short to ground, power, open circuit B10C91F Interior Front Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior front antenna
circuits for short to ground, power, open circuit B10CA1F
Left Rear Door Handle
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check left rear door handle
antenna circuits for short to ground, power, open circuit B10CB1F
Right Rear Door
Handle Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check right rear door handle
antenna circuits for short to ground, power, open circuit B10CC24
Left Front Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck left front door latch clutch switch. Refer to
the electrical circuit diagrams and check left front door
latch clutch switch circuit for short to ground B10CD24
Left Rear Latch Clutch
Switch
Signal stuck high - button
stuck in active position Check for stuck left rear door latch clutch switch. Refer to
the electrical circuit diagrams and check left rear door latch
clutch switch circuit for short to ground
Page 2180 of 3039

DTC Description Possible Cause Action B10CE24
Right Front Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right front door latch clutch switch. Refer to
the electrical circuit diagrams and check right front door
latch clutch switch circuit for short to ground B10CF24
Right Rear Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right rear door latch clutch switch. Refer to
the electrical circuit diagrams and check right rear door
latch clutch switch circuit for short to ground B10D124 Left Front Lock Button
Signal stuck high - button
stuck in active position Check for stuck left front door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground B10D224 Left Rear Lock Button
Signal stuck high - button
stuck in active position Check for stuck left rear door handle lock switch. Refer to
the electrical circuit diagrams and check left rear door
handle lock switch circuit for short to ground B10D324
Right Front Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right front door handle lock switch. Refer to
the electrical circuit diagrams and check right front door
handle lock switch circuit for short to ground B10D424
Right Rear Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right rear door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground U001000
Medium Speed CAN
Communication Bus
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to CJB U014200
Lost Communication
With Body Control
Module "B"
Missing message from RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to RJB U015500
Lost Communication
With Instrument
Panel Cluster (IPC)
Control Module
Missing message from
instrument cluster Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit
diagrams and check power and ground supplies to
instrument cluster U030000
Internal Control
Module Software
Incompatibility
Invalid configuration
message is received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC is
still logged suspect the remote keyless entry module, refer
to the new module installation note at the top of the DTC
Index U201F00 External Receiver
No subtype information -
communication error Suspect the RF receiver, check and install a new RF receiver
as required, refer to the new module/component
installation note at top of DTC Index U201F13 External Receiver
Line open Refer to the electrical circuit diagrams and test RF receiver
communication circuit to remote keyless entry module for
short to ground or open circuit U201F87 External Receiver
Transmission error Refer to the electrical circuit diagrams and check the data
line between the RF receiver and the remote keyless entry
module for short, open circuit. Suspect the RF receiver or
remote keyless entry module, check and install a new RF
receiver or remote keyless entry module as required, refer
to the new module/component installation note at top of
DTC Index U210000
Initial Configuration
Not Complete
No subtype information Configure the Remote Keyless Entry module using the
manufacturer approved diagnostic system U210100
Control Module
Configuration Incompatible
No subtype information Re-configure the RJB using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Install a new remote keyless entry module, refer to the
new module installation note at the top of the DTC Index U300281
Vehicle Identification
Number
Vehicle/component
mis-match. Module
previously installed to other
vehicle Install correct/new module to vehicle specification, refer to
the new module/component installation note at the top of
the DTC Index www.JagDocs.com
Page 2181 of 3039
DTC Description Possible Cause Action U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or more,
between remote keyless
entry module and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system
Page 2182 of 3039

Published: 11-May-2011
Multifunction Electronic Modules - Passenger Door Module (PDM)
Diagnosis and Testing
Description and Operation
For a detailed description of the multifunction electronic control modules, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (419-10 Multifunction Electronic Modules)
Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC Index
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).
When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B10EB11
Driver door double
locking motor
Driver door double locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short ground Electrical
Fuse(s)
Electrical connector(s)
Wiring Harness Visual Inspection
Page 2183 of 3039

DTC Description Possible Cause Action B10EB15
Driver door double
locking motor
Driver door double locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short to power or open circuit B10EC11
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short ground B10EC15
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short to power or open circuit B10ED11
Rear door driver side
double locking
motor
Rear door driver side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short ground B10ED15
Rear door driver side
double locking
motor
Rear door driver side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short power, open circuit B10EE11
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short ground B10EE15
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short power, open circuit B110911
Passenger door
central locking
motor
Passenger door central locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door central locking motor control circuit for
short ground B110915
Passenger door
central locking
motor
Passenger door central locking
motor control circuit - short to
power, open circuit Refer to the electrical circuit diagrams and test
passenger door central locking motor control circuit for
short to power, open circuit B110B11
Rear door passenger
side central locking
motor
Rear passenger door central
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
passenger door central locking motor control circuit for
short ground B110B15
Rear door passenger
side central locking
motor
Rear passenger door central
locking motor control circuit -
short to power, open circuit Refer to the electrical circuit diagrams and test rear
passenger door central locking motor control circuit for
short to power, open circuit B116311
Left Mirror Heater
Output
Left mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to ground B116315
Left Mirror Heater
Output
Left mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to power, open
circuit B116411
Right Mirror Heater
Output
Right mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to ground B116415
Right Mirror Heater
Output
Right mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to power, open
circuit B116511
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to ground
Page 2184 of 3039

DTC Description Possible Cause Action B116515
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to power, open
circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to power, open
circuit B116611
Right Front Puddle
Lamp Output
Right front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test right
front puddle lamp control circuit for short to ground B116615
Right Front Puddle
Lamp Output
Right front puddle lamp control
circuit - short to power, open
circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
front puddle lamp control circuit for short to power, open
circuit B117C07
Rear Power Window
Up
Mechanical failure Check rear window mechanism for mechanical failure B117C72
Rear Power Window
Up
Actuator stuck open Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117C73
Rear Power Window
Up
Actuator stuck closed Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117C92
Rear Power Window
Up
Performance or incorrect
operation Refer to the electrical circuit diagrams and check rear
door module power and ground supplies B117D72
Rear Power Window
Down
Actuator stuck open Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117D73
Rear Power Window
Down
Actuator stuck closed Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117E07
Front Power Window
Up
Mechanical failure Check the front window mechanism for mechanical
failure B117E72
Front Power Window
Up
Actuator stuck open Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117E73
Front Power Window
Up
Actuator stuck closed Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117F72
Front Power Window
Down
Actuator stuck open Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117F73
Front Power Window
Down
Actuator stuck closed Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index B118929
Front Window
Position Sensor
Front window hall position
sensor - signal invalid Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B118A29
Rear Window
Position Sensor
Rear window hall position sensor
- signal invalid Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B11D183 LIN Bus Circuit "C"
Value of signal protection
calculation incorrect Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11D186 LIN Bus Circuit "C" Signal invalid
Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11D187 LIN Bus Circuit "C" Missing message
Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11F711
Passenger Folding
Mirror Motor
Passenger folding mirror motor
control circuit - short to ground Refer to the electrical circuit diagrams and check
passenger folding mirror motor control circuit for short
to ground B11F715
Passenger Folding
Mirror Motor
Passenger folding mirror motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check
passenger folding mirror motor control circuit for short
to power, open circuit