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SE-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: November 20092006 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100× 135 mm (3.94×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
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80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15× 25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS00509
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
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SE-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: November 20092006 QX56
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
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SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-9
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Diagnostic WorksheetEIS0050A
LAIA0072E
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SE-10
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: November 20092006 QX56
LAIA0071E
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AUTOMATIC DRIVE POSITIONERSE-11
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AUTOMATIC DRIVE POSITIONERPFP:28491
Component Parts And Harness Connector LocationEIS0058U
1. Fuse block (J/B)2. Fuse and relay box3. Fuse and fusible link box
4. A. Automatic drive positioner control unit M33, M34
B. Pedal adjusting motor E109,
E110 5. A. Steering column
B. Key switch and key lock solenoid
M27
C. BCM M18, M19, M20 (View with
instrument panel removed) 6. A. Door mirror remote control switch
D10
B. Seat memory switch D5
LIIA2361E
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SE-12
AUTOMATIC DRIVE POSITIONER
Revision: November 20092006 QX56
System DescriptionEIS004XE
Refer to Owner's Manual for Automatic Drive Positioner system operating instructions.
The settings (ON/OFF) of the automatic sliding seat (Entry/Exiting operation) at entry/exit can be changed
as desired, using the display unit in the center of the instrument panel. The set content is transmitted by
CAN communication, from display control unit to driver seat control unit.
Using CONSULT-ll, the seat slide amount at entry/exit setting can be changed.
NOTE:
Disconnecting the battery erases the stored memory.
After connecting the battery, insert the key into the ignition cylinder and turn the front door switch LH ON (open) →OFF (close) →ON
(open), the Entry/Exiting function becomes possible.
After Exiting operation is carried out, return operation can be operated.
NOTE:
During automatic operation, if the ignition switch is turned ON →START, the automatic operation is suspended. When the ignition switch
returns to ON, it resumes.
FAIL-SAFE MODE
When any manual and automatic operations are not performed, if any motor operations of seats or pedals are
detected for T2 or more, status is judged “Output error ”.
7. Pedal adjusting switch M96 8. A. Door mirrror LH D4, RH D107
B. Front door switch LH B8
C. Front door lock assembly LH (key
cylinder switch) D149. A. A/T selector lever
B. A/T device (park position switch)
M203
10. A. Sliding motor LH P4 (driver seat view), reclining motor LH P5, lifting
motor (front) P6, lifting motor (rear)
P7
B. Driver seat control unit P2, P3
C. Power seat switch LH P8 11. A. ADP steering switch M16
B.Tilt motor M68, M69
Function Description
Memory operation The front seat LH, steering wheel, pedals (accelerator, brake) and door mirrors move
to the stored driving position by pushing seat memory switch (1 or 2).
Entry/Exit-
ing function Exiting operation
At exit, the seat moves backward and the steering wheel raises. (Exiting position)
Entry operation At entry, the seat and steering wheel return from Exiting position to the previous driv-
ing position before the Exiting operation.
Keyfob interlock operation Perform memory operation, turnout operation and return operation by pressing key-
fob unlock button.
Auto operation temporary stop
conditions. When ignition switch is turned to START during seat memory switch operation and return
operation, seat memory switch operation and return operation is stopped.
Auto operation stop conditions.
When the vehicle speed becomes 7 km/h (4 MPH) or higher (memory switch operation
and entry operation).
When the setting switch, seat memory switch 1, or 2 are pressed.
When A/T selector lever is in any position other than P.
When the door mirror remote control switch is operated (when ignition switch turned to
ON).
When power seat switch turned ON.
When pedal adjusting switch turned ON.
When front seat sliding Entry/Exiting setting is OFF (entry/exiting operation).
OPERATED PORTION T2
Seat sliding Approx. 0.1 sec.
Seat reclining Same as above
Seat lifting (Front) Same as above
Seat lifting (Rear) Same as above
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CANCEL OF FAIL-SAFE MODE
The mode is cancelled when the A/T selector lever is shifted to P position from any other position.
NOTE:
The front seat LH position and pedal adjustment functions (see the following table) operate simultaneously in
the order of priority.
*: In conjunction with sliding the seat, the door mirrors are positioned.
CAN Communication System DescriptionEIS004XG
Refer to LAN-26, "CAN COMMUNICATION" .
Steering wheel Same as above
Pedal adjust Same as above
OPERATED PORTION
T2
PriorityFunction PriorityFunction
1 Seat sliding, (door mirror LH/RH)* 4Seat reclining
2 Pedal 5Seat lifter-FR
3 Steering wheel 6Seat lifter-RR