Page 625 of 3383

AV-32
AUDIO
Revision: November 20092006 QX56
Trouble DiagnosisEKS00BIG
The majority of the audio troubles are the result of outside causes (bad CD, electromagnetic interference,
etc.). Check the inspection items below to diagnose the malfunction.
MALFUNCTION WITH RADIO AND CD
Before proceeding, confirm that other AV switch functions (except audio functions) operate. If not, refer to AV-
155, "Unable to Operate All of AV Switches (Unable to Start Self-Diagnosis)" .
FOR RADIO ONLY
SymptomPossible cause
Inoperative
Audio unit power circuit check. Refer to AV- 3 5 , "Power Supply Circuit
Inspection" .
Audio communication line check. Refer to AV-136, "Audio Communication
Line Check (Between Display Control Unit and Audio Unit)" .
AV switch check. Refer to AV- 4 3 , "AV Switch Check" .
If above check is OK, replace audio unit.
Steering switch does not operate
Steering switch check. Refer to AV-41, "Steering Switch Check" .
AV switch check. Refer to AV- 4 3 , "AV Switch Check" .
If above check is OK, replace audio unit.
Audio information is not displayed on screen
Display unit check. Refer to AV- 11 2 , "Self-Diagnosis Mode (DCU)" .
All speakers do not sound
Audio unit
BOSE speaker amp. power supply and ground circuit check. Refer to AV- 3 5 ,
"Power Supply Circuit Inspection" .
BOSE speaker amp. ON signal
BOSE speaker amp.
One or several speakers do not sound
Front door speaker check. Refer to AV-44, "Sound Is Not Heard From Front
Door Speaker or Front Tweeter" .
Rear door speaker check. Refer to AV- 4 8 , "Sound Is Not Heard From Rear
Door Speaker or Rear Door Tweeter" .
Subwoofer check. Refer to AV- 5 2 , "Sound Is Not Heard From Subwoofer" .
Center speaker check. Refer to AV- 5 1 , "Sound Is Not Heard From Center
Speaker" .
Poor sound
Audio unit
BOSE speaker amp.
Speaker
Noisy
Audio unit
BOSE speaker amp.
Electrical equipment (generator, bonding wire, etc.)
Symptom Possible cause
No sound
Audio unit
Antenna feeder, wiring or connections
Antenna amplifier, power supply, wiring or connections
Noisy
Audio unit
Audio unit case ground
Antenna feeder, wiring or connections
Antenna amplifier, power supply, wiring or connections
Noise prevention parts
Each electrical equipment
Wire harness of each piece of electrical equipment
All radio stations stored in memory are deleted
Audio unit power circuit check. Refer to AV-35, "Power Supply Cir-
cuit Inspection" .
Audio unit
Page 626 of 3383

AUDIOAV-33
C
DE
F
G H
I
J
L
M A
B
AV
Revision: November 2009 2006 QX56
NOTE:
1. The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction.
Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-
tains or buildings blocking the signal.
Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the
antenna at a different time from the waves which reflect off mountains or buildings.
FOR CD ONLY
FOR SATELLITE RADIO TUNER (FACTORY INSTALLED) ONLY
NOTE:
Pressing the SAT button, the display unit will display `NO SAT' when the following conditions exist:
Loss of power to the satellite radio tuner (factory installed)
Open or short in the REQ1, TXD, or RXD circuits.
If the satellite antenna is disconnected or inoperative, the display unit will display ANTENNA.
Noise InspectionEKS00BIH
The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
TYPE OF NOISE AND POSSIBLE CAUSE
Symptom Possible cause
CD cannot be inserted.
CD
Audio unit
CD cannot be ejected.
The CD cannot be played.
The sound skips, stops suddenly, or is distorted.
Symptom
Possible cause
Inoperative
Satellite radio tuner (factory installed) power and ground circuit inspection.
Refer to AV- 3 7 , "
Satellite Radio Tuner (Factory Installed) Power and Ground
Supply Circuit Inspection" .
Satellite radio tuner (factory installed) communication circuit inspection.
Refer to AV- 3 8 , "
Satellite Radio Tuner (Factory Installed) Communication
Circuit Inspection" .
If above check is OK, replace satellite radio tuner (factory installed). Refer
to AV- 5 8 , "
SATELLITE RADIO TUNER" .
Right or left channel does not sound
Satellite radio tuner (factory installed) right channel audio signal circuit
inspection. Refer to AV-41, "
Satellite Radio Tuner (Factory Installed) Right
Channel Audio Signal Circuit Inspection" .
Satellite radio tuner (factory installed) left channel audio signal circuit
inspection. Refer toAV- 4 0 , "
Satellite Radio Tuner (Factory Installed) Left
Channel Audio Signal Circuit Inspection" .
If above check is OK, replace satellite radio tuner (factory installed). Refer to
AV- 5 8 , "
SATELLITE RADIO TUNER" .
Poor reception
Location of vehicle. Make certain vehicle is in an open area.
Satellite radio antenna or antenna feeder. Refer to AV- 6 2 , "Location of
Antenna" .
Noisy
Satellite radio tuner (factory installed) ground.
Satellite radio tuner (factory installed) harness shield wires.
Electrical equipment (generator, bonding wire, etc.). Refer to AV-33, "Noise
Inspection" .
Page 627 of 3383

AV-34
AUDIO
Revision: November 20092006 QX56
Occurrence conditionPossible cause
Occurs only when engine is ON. A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.
Ignition components
A whistling noise occurs while the engine speed is
high. A booming noise occurs while the engine is
running and the lighting switch is ON.
Generator
The occurrence of the noise is linked with the operation of the fuel pump.
Fuel pump condenser
Noise only occurs when various
electrical components are oper-
ating. A cracking or snapping sound occurs with the
operation of various switches.
Relay malfunction, audio unit malfunction
The noise occurs when various motors are operat-
ing.
Motor case ground
Motor
The noise occurs constantly, not just under certain conditions.
Rear defogger coil malfunction
Open circuit in printed heater
Poor ground of antenna amplifier or
antenna feeder line
A cracking or snapping sound occurs while the vehicle is being driven, especially
when it is vibrating excessively.
Ground wire of body parts
Ground due to improper part installation
Wiring connections or a short circuit
Page 628 of 3383
AUDIOAV-35
C
DE
F
G H
I
J
L
M A
B
AV
Revision: November 2009 2006 QX56
Power Supply Circuit InspectionEKS00BII
1. CHECK FUSES
Check that the following fuses are not blown.
OK or NG
OK >> GO TO 2.
NG >> If fuse is blown, be sure to eliminate cause of problem before installing new fuse. Refer to PG-4,
"POWER SUPPLY ROUTING CIRCUIT" .
UnitTerminals Signal name Fuse No.
Audio unit 6
Battery power 31
10 Ignition switch ACC or ON 4
AV switch 1
Battery power 31
2 Ignition switch ACC or ON 4
BOSE speaker amp. 1Battery power 31
Subwoofer 6Battery power 17
Page 629 of 3383

AV-36
AUDIO
Revision: November 20092006 QX56
2. POWER SUPPLY CIRCUIT CHECK
1. Disconnect audio unit connector M43, subwoofer connector B72 and BOSE speaker amp. connector M112.
2. Check voltage between the audio unit and ground.
3. Check voltage between subwoofer and ground.
4. Check voltage between BOSE speaker amp. and ground.
OK or NG
OK >> GO TO 3.
NG >>
Check connector housings for disconnected or loose
terminals.
Repair harness or connector.
3. GROUND CIRCUIT CHECK
Check continuity between subwoofer harness connector B72 termi-
nal 5 and BOSE speaker amp. harness connector M112 terminal 17
and ground.
OK or NG
OK >> Inspection End.
NG >>
Check connector housings for disconnected or loose
terminals.
Repair harness or connector.
Unit Terminal No.
OFF ACC ON
(+)
(-)
Connector Terminal
Audio unit M43 6Ground
Battery
voltage Battery
voltage Battery
voltage
10 Ground 0 V Battery
voltage Battery
voltage
SKIA1992E
Unit Terminal No.
OFF ACC ON
(+)
(-)
Connector Terminal
Sub-
woofer B72 6 Ground Battery
voltage Battery
voltage Battery
voltage
WKIA1598E
Unit Terminal No.
OFF ACC ON
(+)
(-)
Connector Terminal
BOSE
speaker
amp. M112 1 Ground
Battery
voltage Battery
voltage Battery
voltage
SKIA4311E
Continuity should exist.
WKIA1599E
Page 630 of 3383

AUDIOAV-37
C
DE
F
G H
I
J
L
M A
B
AV
Revision: November 2009 2006 QX56
Satellite Radio Tuner (Factory Installed) Power and Ground Supply Circuit
Inspection
EKS00GB3
1. CHECK FUSES
Check that the following fuses are not blown.
OK or NG
OK >> GO TO 2.
NG >> If fuse is blown, be sure to eliminate cause of problem before installing new fuse. Refer to PG-4,
"POWER SUPPLY ROUTING CIRCUIT" .
2. POWER SUPPLY CIRCUIT CHECK
1. Turn ignition switch OFF.
2. Disconnect satellite radio tuner (factory installed) M41 connector.
3. Check voltage between the satellite radio tuner (factory installed) and ground.
OK or NG
OK >> GO TO 3.
NG >>
Check connector housings for disconnected or loose
terminals.
Repair harness or connector.
3. GROUND CIRCUIT CHECK
1. Turn ignition switch OFF.
2. Inspect satellite radio tuner (factory installed) case ground.
3. Disconnect satellite radio tuner (factory installed) connector M41 (A) and audio unit connector M42 (B).
4. Check continuity between satellite radio tuner (factory installed) and audio unit.
OK or NG
OK >> Inspection End.
NG >>
Check connector housings for disconnected or loose
terminals.
Repair harness, connector or satellite radio tuner (factory installed) case ground.
Unit Terminals Signal name Fuse No.
Satellite radio tuner (factory
installed) 32
Battery power 31
36 Ignition switch ACC or ON 6
UnitTerminal No.
OFF ACC ON
(+)
(-)
Connector Terminal
Satellite
radio tuner
(factory
installed) M41
32 Ground
Battery
voltage Battery
voltage Battery
voltage
36 Ground 0V Battery
voltage Battery
voltage
WKIA4539E
Terminals
Continuity
Satellite radio tuner (factory
installed) Audio unit
Connector Terminal Connector Terminal
A: M41 25
B: M42 45
Ye s
26 46
WKIA4540E
Page 631 of 3383

AV-38
AUDIO
Revision: November 20092006 QX56
Satellite Radio Tuner (Factory Installed) Communication Circuit InspectionEKS00GB4
1. CHECK HARNESS - 1
1. Turn ignition switch OFF.
2. Disconnect satellite radio tuner (factory installed) connector M41 and audio unit connector M42.
3. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 28 and audio unit harness
connector M42 (B) terminal 48
4. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 28 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK HARNESS - 2
1. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 29 and audio unit harness
connector M42 (B) terminal 49
2. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 29 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair harness or connector.
3. CHECK HARNESS - 3
1. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 30 and audio unit harness
connector M42 (B) terminal 50
2. Check continuity between satellite radio tuner (factory installed) harness connector M41 (A) terminal 30 and ground.
OK or NG
OK >> GO TO 4.
NG >> Repair harness or connector. Continuity should exist.
Continuity should not exist.
WKIA4541E
Continuity should exist.
Continuity should not exist.
WKIA4542E
Continuity should exist.
Continuity should not exist.
WKIA4543E
Page 632 of 3383

AUDIOAV-39
C
DE
F
G H
I
J
L
M A
B
AV
Revision: November 2009 2006 QX56
4. CHECK REQ1 SIGNAL
1. Connect satellite radio tuner (factory installed) connector and audio unit connector.
2. Turn ignition switch to ACC
3. Check signal between satellite radio tuner (factory installed) har- ness connector M41 terminal 28 and ground with CONSULT-ll or
oscilloscope.
OK or NG
OK >> GO TO 5.
NG >> Replace audio unit. Refer to AV- 5 5 , "
AUDIO UNIT" .
5. CHECK TXD SIGNAL
1. Check signal between satellite radio tuner (factory installed) har- ness connector M41 terminal 29 and ground with CONSULT-ll or
oscilloscope.
OK or NG
OK >> GO TO 6.
NG >> Replace audio unit. Refer to AV- 5 5 , "
AUDIO UNIT" .
6. CHECK RXD SIGNAL
1. Check signal between satellite radio tuner (factory installed) har- ness connector M41 terminal 30 and ground with CONSULT-ll or
oscilloscope.
OK or NG
OK >> Replace satellite radio tuner (factory installed). Refer to AV- 5 8 , "
SATELLITE RADIO TUNER" .
NG >> Replace audio unit. Refer to AV- 5 5 , "
AUDIO UNIT" .
28 - Ground : Refer to
AV- 3 0 , "
Te r m i n a l s
and Reference Value for Sat-
ellite Radio Tuner (Factory
Installed)" .
WKIA4544E
29 - Ground: Refer to AV- 3 0 , "Te r m i n a l s
and Reference Value for Sat-
ellite Radio Tuner (Factory
Installed)" .
WKIA4545E
30 - Ground : Refer to AV- 3 0 , "Te r m i n a l s
and Reference Value for Sat-
ellite Radio Tuner (Factory
Installed)" .
WKIA4546E