Page 1561 of 2395

GPS ANTENNA CHECK=NBEL0184S11
1 CHECK VOLTAGE FOR GPS ANTENNA
1. Disconnect GPS feeder cable connector from IVCS unit.
2. Turn ignition switch ON.
3. Check voltage at IVCS unit GPS feeder cable terminal.
SEL106W
Does approx. 5V exist?
Ye s©Replace GPS antenna.
No©Replace IVCS unit.
AIR BAG DIAGNOSES SENSOR UNIT
COMMUNICATION CHECK
NBEL0184S12
1 AIR BAG OPERATION CHECK
Turn ignition switch ON and check air bag warning lamp operation. (For details, refer to RS-38.)
Does air bag warning lamp operate properly?
Ye s©Check harness connector connection between air bag diagnosis sensor unit and IVCS
unit.
No©Check supplemental restraint system. Refer to RS-29.
SMART ENTRANCE CONTROL UNIT COMMUNICATION
CHECK
NBEL0184S13
1 CHECK SMART ENTRANCE CONTROL UNIT OPERATION
Check the system related smart entrance control unit operation. (e.g.: power door lock, power window)
Does the system operate properly?
Ye s©Check harness for open or short between smart entrance control unit and IVCS unit.
No©Check smart entrance control unit. Refer to ªSMART ENTRANCE CONTROL UNITº in
the Service Manual. (EL-324)
INFINITI COMMUNICATOR (IVCS)
Trouble Diagnoses (Cont'd)
EL-376
Page 1562 of 2395

TELEPHONE STEERING SWITCH CHECK=NBEL0184S14
1 CHECK POWER SUPPLY FOR STEERING SWITCH
Check power supply for steering switch.
Does horn work?
Ye s©Check the following.
I10A fuse (No. 54, located in fuse and fusible link box)
IHorn relay
IHarness for open or short
No©GO TO 2.
2 CHECK STEERING SWITCH SUB-HARNESS
1. Remove driver's air bag module. For removal procedure, refer to RS section.
2. Check steering switch sub-harness for open or short and ground screw.
For details of the harness circuit, refer to ªSTEERING SWITCHº, EL-30.
OK or NG
OK©Check harness for open or short between telephone steering switch and IVCS unit. If the
circuit is OK, replace telephone steering switch.
NG©Replace or repair the harness.
Trouble Diagnoses for Intermittent IncidentNBEL0185DESCRIPTIONNBEL0185S01An intermittent incident may be occurring if all of the following conditions exist.
IBoth ªMAYDAYº emergency and ªINFORMATIONº indicators have shown that the system is malfunction-
ing.
ICONSULT-II self-diagnosis result screen indicates a trouble code with ªTIME=1orgreaterº.
IThe INFINITI Communicator system has not been previously serviced.
To find out the cause of a malfunction, follow the procedures shown below.
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INFINITI COMMUNICATOR (IVCS)
Trouble Diagnoses (Cont'd)
EL-377
Page 1563 of 2395
DIAGNOSTIC PROCEDURENBEL0185S02
SEL107WF
*1: EL-364 *2: EL-324
NOTE:
Enlarged spring contact of terminals may be cause of intermittent malfunction for ªCONNECTION ERROR [AIR
BAG]/[IVMS]º. When you inspect terminals for enlarged contact, refer to ªHow to Check Enlarged Contact
Spring of Terminalsº in GI section.
INFINITI COMMUNICATOR (IVCS)
Trouble Diagnoses for Intermittent Incident (Cont'd)
EL-378
Page 1564 of 2395
Demonstration ModeNBEL0186DESCRIPTIONNBEL0186S01By setting up the system in the demonstration mode, automatic
dialing operation can be confirmed by ªMAYDAYº emergency and
ªINFORMATIONº switch operation.
Automatic dialing in this mode is connected to the demonstration
center of Communicator Response Center, and is different from the
normal service.
When the contract with Communicator Response Center is not
concluded, all the INFINITI Communicator operations are con-
nected to the demonstration center.
Connection to Communicator Response Center in this mode will
not be charged by Communicator Response Center nor will the call
be handled as an emergency.
SEL453W
SYSTEM OPERATION CHECKNBEL0186S021. Touch ªCONFIGURATIONº.
SEL454W
2. Touch ªDEMO MODEº.
SEL455W
3. Touch ªONº. Now, the system is in demonstration mode. (To
return to normal mode, touch ªOFFº.)
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INFINITI COMMUNICATOR (IVCS)
Demonstration Mode
EL-379
Page 1565 of 2395

SEL528V
4. Touch ªBACKº key of CONSULT-II until ªSELECT SYSTEMº
appears, then turn off CONSULT-II.
5. Turn ignition switch to the OFF position.
6. Disconnect CONSULT-II DDL connector.
7. Start the engine.
8. Touch the ªMAYDAYº or ªINFORMATIONº switches. Then the
system will call the demonstration center.
SEL529V
9. Check INFINITI Communicator operation.
IIf contact with Communicator Response Center is successful,
system is OK.
NOTE:
During the system contact to Communicator Response Cen-
ter in demonstration mode, ªREDIALº and ªNO SERVICEº indi-
cators blink alternately.
SEL530V
IIf ªNO SERVICEº indicator illuminates and the contact to Com-
municator Response Center is unsuccessful, retry from other
location where the cellular connection seems good. (e.g.;
move the vehicle outside of the workshop and retry.)
NOTE:
If ªNO SERVICEº indicator frequently illuminates from a loca-
tion where the cellular connection seems good, check the con-
nection of the feeder cable for the cellular phone antenna.
SEL531V
IIf ªREDIALº indicator lamp illuminates and the contact to Com-
municator Response Center is unsuccessful, the cellular net-
work is busy or there are no open cellular channels. The sys-
tem will redial automatically.
NOTE:
If redial fails several times, confirm whether the roaming
agreement of customer's cellular provider at the vehicle loca-
tion is available or not.
WARNING:
IMake sure to turn the demonstration mode OFF before
returning the vehicle to the owner.
IIn the demonstration mode, any service from Communica-
tor Response Center is not available. Therefore, even if
the customer encounters an emergency, no service will be
dispatched.
INFINITI COMMUNICATOR (IVCS)
Demonstration Mode (Cont'd)
EL-380
Page 1566 of 2395
System Setting (When IVCS Unit is Replaced)NBEL0187DESCRIPTIONNBEL0187S01When the IVCS unit is replaced, carry out the following data set-
tings.
IPhone setup Ð Data setting regarding NAM (Number Assign-
ment Module)
IPhone number Ð Phone number setting
NOTE:
IData must not be updated without prior approval from the
customer.
INAM and phone number can be programed by using hand-
set. For details, refer to the handset operation manual.
IThe IVCS unit does not permit updating of NAM more than
15 times.
WORK FLOWNBEL0187S02
SEL108WC
*1: EL-382 *2: EL-383 *3: EL-384
NOTE:
IIf a Communicator Response Center operator does not
come on line even though the system activates, the sys-
tem may not be properly configured. Call the Communica-
tor Response Center at 1-888-427-4812 to verify the con-
figuration information.
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INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced)
EL-381
Page 1567 of 2395
IWhenever dialing the above number, information about
the vehicle is required by the operator. For details, refer to
EL-348.
INever release the vehicle to the customer unless INFINITI
Communicator system operation is verified by a Commu-
nicator Response Center operator coming on line.
SEL456W
PHONE NUMBER SETTINGNBEL0187S031. Touch ªCONFIGURATIONº.
2. Touch ªPHONE NUMBERº.
SEL715W
3. Touch ªWRITEº or ªREWRITEº.
IIf no phone number is previously memorized, the display
shows ªThis unit has no cellular phone number programmedº.
SEL458W
IIf the phone number is previously memorized, the display
shows the current phone number.
ITo erase the phone number, touch ªERASEº.
SEL459W
4. Input new phone number.
5. Touch ªENTERº.
INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced) (Cont'd)
EL-382
Page 1568 of 2395

SEL460W
6. Touch ªOKº.
7. Carry out the next system setting or contact Communicator
Response Center and information them that data has been
updated or the IVCS unit has been replaced. For details, refer
to EL-381.
NOTE:
Whenever the phone number is updated or the IVCS unit is
replaced, the INFINITI Communicator system automatically
contacts the Communicator Response Center the first time the
vehicle is started.
SEL461W
PHONE SET UPNBEL0187S041. Touch ªCONFIGURATIONº.
2. Touch ªPHONE SET UPº.
SEL716W
3. Touch ªWRITEº or ªREWRITEº.
IIf no data is previously memorized, the display shows ªThis
unit has no required data programmedº.
SEL463W
IIf NAM (Number Assignment Module) data is previously
memorized, the display shows the current NAM data.
ITo erase the NAM, touch ªERASEº.
SEL464W
4. Input new NAM data.
ISYS ID (Carrier system ID number) Ð Available number: 0 to
32765
IGR ID (Group ID mark) Ð Available number: 0 to 15
IOVERLOAD CLASS (Access overload class) Ð Available
number: 0 to 15
ISECURITY CODE (User security code)
IUNLOCK CODE
IINIT PAGE CH (Initial paging channel)
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INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced) (Cont'd)
EL-383