2009 INFINITI QX56 Factory Service Manual

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Page 1025 of 4171

INFINITI QX56 2009 Factory Service Manual WARNING FUNCTION SYMPTOMSDLK-213
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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Take away warning
does not operate. Door open to close
1. Check door switch.
DLK

Page 1026 of 4171

INFINITI QX56 2009 Factory Service Manual DLK-214
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
WARNING FUNCTION SYMPTOMS
Door lock operation warning chime does
not operate.1. Check door switch.
DLK-71
2. Check ignition knob switch.DLK-

Page 1027 of 4171

INFINITI QX56 2009 Factory Service Manual KEY REMINDER FUNCTION SYMPTOMSDLK-215
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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KEY REMINDER FUNCTION SYMPTOMS
Symptom TableINFOID:0000000003775840
KEY REMI

Page 1028 of 4171

INFINITI QX56 2009 Factory Service Manual DLK-216
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HAZARD FUNCTION
HAZARD FUNCTION
Symptom TableINFOID:0000000003775841
HAZARD AND BUZZER REMINDER FUNCTION MALFUNCTION
NOTE:
• Before perform

Page 1029 of 4171

INFINITI QX56 2009 Factory Service Manual HORN FUNCTIONDLK-217
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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HORN FUNCTION
Symptom TableINFOID:0000000003775842
HAZARD AND HORN REMINDER FUNCTION MALFUNCT

Page 1030 of 4171

INFINITI QX56 2009 Factory Service Manual DLK-218
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HOMELINK UNIVERSAL TRANSCEIVER
HOMELINK UNIVERSAL TRANSCEIVER
Symptom TableINFOID:0000000003775843
HOMELINK UNIVERSAL TRANSCEIVER MALFUNCTION

Page 1031 of 4171

INFINITI QX56 2009 Factory Service Manual SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-219
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000003775844
CU

SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-219
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000003775844
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs.Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to DLK-223, "
Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: December 20092009 QX56

Page 1032 of 4171

INFINITI QX56 2009 Factory Service Manual DLK-220
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, tr

DLK-220
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-
clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to DLK-221, "
Inspection Procedure".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: December 20092009 QX56

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