1991 MITSUBISHI MONTERO Service Manual

Loose ................... B ... Require repair or replacement
of affected component.
Lug nut installed
backward ............... B .. Require repair or replacement.
Lug nut mating type
incorrect .............. B ..... Require replacement of nut.
Lug nut mating surface
dished ................. A ..... Require replacement of nut.
Lug nut rounded ......... A . (2) Require replacement of nut.
Lug nut seized .......... A . ( 2) Require replacement of nut.
Stud incorrect .......... B .... Require replacement of stud.
Threads damaged ......... A ... Require repair or replacement
of component with damaged
threads.
Threads stripped ........ A .......... Require replacement of
component with stripped
threads.
( 1) - Some manufacturers require replacement of all studs on
that wheel if two or more studs or nuts on the same
wheel are broken or missing.
( 2) - Only required if removing wheel.









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WHEELS (RIMS)
WARNING: Mounting a regular tire on a high-pressure compact spare
wheel is not permitted. Attempting to mount a tire of one
diameter on a wheel of a different diameter or flange
type may result in serious injury or death. If the wheel
identification stamp is not legible, or cannot be found,
do not use the wheel until the size and type have been
properly identified. Wheels of different diameter,
offset, or width cannot be mixed on the same axle. Bead
seat tapers cannot be interchanged.
WHEEL (RIM) INSPECTION









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Condition Code Procedure
Bead leaking, caused
by wheel ............... A ........... ( 1) Require repair or
replacement.
Bent hub mounting
surface ................ A ............ Require replacement.
Bent rim, causing
vibration .............. 2 ........ ( 1) Suggest replacement.
Broken .................. A ............ Require replacement.
Cast wheel porous,
causing a leak ......... A .. Require repair or replacement.
Clip-on balance weight is
incorrect type
for rim flange ......... 2 ............ Suggest replacement.
Corrosion, affecting
structural integrity ... A ............ Require replacement.
Corrosion build-up on
wheel mounting
surface ................ A ................. Require repair.
Cracked ................. A ............ Require replacement.
Directional/asymmetrical
wheels mounted
incorrectly ............ B ....... Require remounting and/or
repositioning.

Load capacity less than
OEM specifications ..... B ............ Require replacement.
Offset mismatched
on same axle ........... B ............ Require replacement.
Rivets leaking .......... A ............ Require replacement.
Run-out beyond
OEM specs .............. B ............ Require replacement.
Stud holes elongated .... A ........ (2) Require replacement.
Welded or brazed
repair ................. 2 ............ Suggest replacement.
Welds leaking ........... A ............ Require replacement.
Wheel centering (pilot)
hole incorrect ......... B ............ Require replacement.
( 1) - CAUTION: DO NOT attempt to correct a bent rim.
( 2) - Inspect wheel attaching hardware for damage.









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* S YM PTO M C HEC K L IS T *
1 991 M it s u bis h i M onte ro
SYMPTOM CHECK LIST WORKSHEETS
* PLEASE READ THIS FIRST *
NOTE: This article is intended for general information purposes
only. It does not apply specifically to one make or model.
PURPOSE
Why Use the Symptom Check List Worksheets?
One of the most difficult and critical lines of communication
is between the service customer and the technician. The clearer the
technician understands the customer's concerns, the more likely the
problem will be "fixed right the first time".
The Symptom Check List Worksheets in this article are
designed to improve this communication. When used consistently, they
can be helpful in reducing shop comebacks, increasing technician
productivity, and producing satisfied customers. They also provide
other benefits:
* Reduce "No Trouble Found" problems
* Increase customer involvement
* Customer perceive that "they really care and listen"
* Save time during peak write-up periods
* Reduce recontacting customers for additional information
* Improve night drop information
* Insure all the right questions are asked at write-up
Making the Worksheets a Part of Your Normal Routine
The following information contains ideas that may be helpful
in forming habits that promote daily use of the Symptom Check Lists:
* HAVE THE SERVICE ADVISER FILL OUT THE FORM(S) WITH THE
CUSTOMER WHENEVER POSSIBLE.
* Place them in your night drop for the customer to fill out,
along with an instruction sheet to help them understand what
to do.
* Hand out the worksheets to customers while they wait in line
during the peak morning rush and ask them to fill it out. It
will save time for all concerned and improve the quality of
information received from the customer.
* Make sure it is attached to the hard copy when it goes to the
technician.
* Place a copy with the final repair papers and review it with
the customer at delivery.
* Put a new worksheet in the glovebox of all departing
customers.
* Require that you personally see a copy of all worksheets
filled out for shop comebacks.
* Hold a shop meeting to get employee buy-in and their ideas on
how to make it effective in your shop.
There are many other ways to utilize the concept, but as with
every other idea, successful implementation depends on employee
involvement and buy-in.
SYMPTOM CHECK LIST WORKSHEETS

CONDENSED VERSION - ALL ON ONE PAGE
NOTE: Have the service adviser fill out this form with the customer
whenever possible.
Fig. 1: Entire Vehicle - Symptom Check List For Customer
FULL VERSION - ALL ON FOUR PAGES
NOTE: Have the service adviser fill out these forms with the

customer whenever possible.
Fig. 2: Symptom Check List - Page 1

Fig. 3: Symptom Check List - Page 2

Fig. 4: Symptom Check List - Page 3

Fig. 5: Symptom Check List - Page 4
INDIVIDUAL SYSTEM-BASED CHECK LISTS
NOTE: Have the service adviser fill out these forms with the
customer whenever possible.