2023 TOYOTA C-HR Owners Manual

7517-2. Steps to take in an emergency
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When trouble arises
■When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Us e the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-vol t battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
■ When replacing the 12-volt battery
2ZR-FXE engine
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, a nd perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discha rge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

7527-2. Steps to take in an emergency
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M20A-FXS engine
● Use a Central Degassing type 12-volt battery (European Regulations).
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, a nd perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If an improper 12-volt battery is used, battery performance ma y decrease
and the hybrid system may not be able to restart.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discha rge and the
hybrid system may not be able to start.
● Use a 12-volt battery with a handle. If a 12-volt battery without a handle is
used, removal is more difficult.
● After replacing, firmly attach the following items to the exhaust hole of the
12-volt battery.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Exhaust hole plug
Exhaust hole
Exhaust hose
• Use the exhaust hose that was
attached to the 12-volt battery before
replacing and confirm that it is firmly
connected to the hole section of the
vehicle.
• Use the exhaust hole plug included
with the 12-volt battery replaced or
the one installed on the 12-volt bat-
tery prior to the replacement.
(Depending on the 12-volt battery to
be replaced, the exhaust hole may be
plugged.)

7537-2. Steps to take in an emergency
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When trouble arises
WARNING
■When removing the 12-volt battery terminals
Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) t erminal is
removed, a spark may occur, leading to a fire in addition to el ectrical shocks
and death or serious injury.
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally ignit ing the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the in tended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic ele ctrolyte,
while related parts contain lead and lead compounds. Observe th e following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into c ontact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medica l attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.

7547-2. Steps to take in an emergency
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WARNING
■After recharging the 12-volt battery (M20A-FXS engine)
Have the 12-volt battery inspected at any authorized Toyota ret ailer or
Toyota authorized repairer, or any reliable repairer as soon as possible. If
the 12-volt battery is deteriorating, continued use may cause t he 12-volt
battery to emit a malodorous gas, which may be detrimental to t he health of
passengers.
■ When replacing the 12-volt battery
● When the vent plug and indicator are close to the hold down clamp, the
battery fluid (sulfuric acid) may leak.
● For information regarding 12-volt battery replacement, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer.
● M20A-FXS engine: After exchanging, securely attach the exhaust hose
and exhaust hole plug to the exhaust hole of the exchanged 12-v olt bat-
tery. If not properly installed, gases (hydrogen) may leak into the vehicle
interior, and there is the possible danger of the gas igniting and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not beco me entan-
gled in the cooling fans, etc.
■ To prevent damaging the vehicle (M20A-FXS engine)
The exclusive jump starting terminal is to be used when chargin g the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.

7557-2. Steps to take in an emergency
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When trouble arises
If your vehicle overheats
●The needle of the engine coolant temperature gauge (P. 1 6 4 )
enters the red zone or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)
● “Hybrid System Overheated Reduced Output Power.” is shown on
the multi-information display.
● Steam comes out from under the hood.
■If the high coolant temperature warning light comes on
Stop the vehicle in a safe place and turn off the air condition ing
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has cooled down sufficiently, inspect t he
hoses and radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks, immediately contact any aut ho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
The following may indicate that your vehicle is overheating.
Correction procedures
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2ZR-FXE engineM20A-FXS engine

7567-2. Steps to take in an emergency
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The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating b y checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not opera te in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
If the fans are operating:
Have the vehicle inspected at the nearest any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
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7577-2. Steps to take in an emergency
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When trouble arises
■If “Hybrid System Overheated Reduced Output Power.” is
shown on the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks, immediately contact any aut ho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
The coolant level is satisfactory if it is between the “FULL” o r “F”
and “LOW” or “L” lines on the reservoir.
Reservoir
“FULL” or “F” line
“LOW” or “L” line
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2
3
2ZR-FXE engineM20A-FXS engine
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2ZR-FXE engineM20A-FXS engine

7587-2. Steps to take in an emergency
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Add coolant if necessary.
If coolant is unavailable, use water as an emergency measure,
and have the vehicle inspected at any authorized Toyota retaile r,
Toyota authorized repairer, or any reliable repairer as soon as
possible.
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any a utho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
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2ZR-FXE engineM20A-FXS engine
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