2023 TOYOTA C-HR Owners Manual

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Operation of each component
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■ When “Entry & Start System Malfunction. See Owner’s Manual.” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer
immediately.
■ Battery-saving function
The battery-saving function will be activated in order to preve nt the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not operated for a long time.
● In the following situations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left within approximately 2 m (6 f t.) of the
outside of the vehicle for 10 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
● If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any doors except the driver’s d oor. In this
case, hold the driver’s door handle, or use the wireless remote control or
mechanical key to unlock the doors.
■ Electronic Key Battery-Saving Function
When battery-saving mode is set, battery
depletion is minimized by stopping the
electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart entry & start system cannot be
used. To cancel the function, press any of
the electronic key buttons.

2083-2. Opening, closing and locking the doors
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■ Conditions affecting operation
The smart entry & start system uses weak radio waves. In the fo llowing situa-
tions, the communication between the electronic key and the veh icle may be
affected, preventing the smart entry & start system, wireless r emote control
and immobilizer system from operating properly. (Ways of coping : P. 744)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wirele ss commu-
nication devices
• Another electronic key or a wireless key that emits radio wave s
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
● When parking at a meter

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Operation of each component
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■ Note for the entry function
● Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unl ocked.
• The electronic key is near the ground or in a high place, or t oo close to
the rear bumper center w hen the back door is opened.
• The electronic key is on the instrument panel, floor, or in th e door pockets
or glove box when the hybrid syst em is started or power switch modes
are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio w ave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping t he electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashes on the
door handle, such as in the rain or in a car wash when the elec tronic key is
within the effective range. (The doors will automatically be lo cked after
approximately 30 seconds if the doors are not opened and closed .)
● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door m ay not be
unlocked by the entry function. (Use the wireless remote contro l to unlock
the doors.)
● Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor aga in.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that ca se, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 2 m (6 ft.) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the s mart entry &
start system. ( P. 207)

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● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
● Fingernails may scrape against the door during operation of the door han-
dle. Be careful not to injure fingernails or damage the surface of the door.
■ When the vehicle is not driven for extended periods
● To prevent theft of the vehicle, do not leave the electronic key within 2 m
(6 ft.) of the vehicle.
● The smart entry & start system can be deactivated in advance. (P. 779)
■ To operate the system properly
Make sure to carry the electronic key when operating the system . Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention func tion may not
operate.)

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Operation of each component
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■ If the smart entry & start system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (P. 744)
● Starting the hybrid system: P. 745
■ Customization
Settings (e.g. smart entry & start system) can be changed.
(Customizable features: P. 779)
■ If the smart entry & start system has been deactivated in a customized
setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 192, 744)
● Starting the hybrid system and changing power switch modes: P. 745
● Stopping the hybrid system: P. 304

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■ Certification for the smart entry & start system

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Operation of each component
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2143-2. Opening, closing and locking the doors
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