2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Load compa
rtment variants
Yo u can vary the load compartment according to
yo ur transpo rtation requirements as follo ws:
R byfolding there ar seat backrests or rear
ben chseat backrests forw ard totheta ble
position
R byfolding there ar seats forw ards
R byfolding there ar ben chseat forw ards
R byremoving there ar seats and/or there ar
ben chseat
R byremoving the seat/bunk combination
R byfolding up or removing the bed extension
of the seat/bunk combination
Yo u will find information about there ar seats and
th ere ar ben chseat in the "Seats" section
(/ page 74). Securing loads
Note
s on load securing *
NO
TEDama getotheve hicle if the maxi‐
mum loading capacity of the lashing
points is exceeded If
yo u combine various lashing points to
secure a load, alw aystak eth e maximum load‐
ing capacity of thewe akest lashing point into
account.
During maximum full- stop braking, forc es may
act which can multiply thewe ight of the load. #
Always use se veral lashing points todis‐
tribute and spread the load. #
Distribute the load on the lashing points
eve nly. Obser
vethe information relating tothe maximum
loading capacity of the lashing points
(/ page 278).
As the driver, you are responsible for ensuring the
fo llowing:
R The load is secured against slipping, tipping,
rolling or falling off.
Ta ke usual traf fic conditions as well as swerv‐
ing or full brake application and bad roads
into account.
R The applicable requ irements and guidelines
re lating toload-securing practices are met.
If th is is not the case, this may const itute a
punishable of fence, depending on local legis‐ lation and any ensuing conse
quences.
Obser vecountr y-specific la ws.
Make sure that the load is secure before every
jou rney and at regular inter vals during a long
journe y.Ad just the load securing as necessar y.
Information on how tosecure loads cor rectly can
be obtained from the manufacturers of the load
securing aids or lashing material for load secur‐
ing, forex ample.
Also obse rveth e no tes on loading guidelines
(/ page 212).
When securi ng loads, obser vethefo llowing:
R Fill spaces between the load and the load
compartment walls or wheel wells. Forth is
purpose, use rigid load securing aids, such as
ch oc ks,wo oden fixings or padding.
R Attach secured and stabilised loads in all
directions.
Use the lashing points or the tie-down eyes
and guide rails in there ar compartment.
Only use lashing materials, such as lashing
nets and lashing stra ps, which ha vebeen tes‐
te d in accordance with cur rent standards
(e.g. DIN EN). Alw ays use the lashing points
closest tothe load and pad sharp edges.
% Yo
u can obtain lashing material tested in
accordance with cur rent standards (e.g.
DIN EN) from a specialist company or from a
qu alified specialist workshop.
Note onthe lashing points and tie-down eyes
on the load compa rtment floor forto uring
mo torc ycles (vehicle category M1) Example: lashing angle
for optimal load security
0057 Vertical tothe load compartment floor
0058 Load compartment floor 214
Transporting

1
Direction of pull wi th75° lashing angle
2 Direction of pull with 45° lashing angle
The lashing angle is the angle form ed between
th e load compartment floor and the lashing mate‐
ri al. For optimum load securing in accordance
with standard ISO 27955 the lashing angle must
be between 45° 2and 75°1. The maximum
nominal tensile load of 350 daN forth e tie-down
ey es in the load compartment floor or in the
guide rails may not be exceeded. Overview of lashing points
Example:
variable lashing points in the guide rails
1 Guide rails
2 Tie-down eye
Do not attem pttomodify or repair the lashing
points, tie-down eyes or lashing materials. Read
th e information on qualified specialist workshops
(/ page 22). Fi
tting and removing tie-down eyes &
WARNING Risk of injury duetoincor‐
re ctly ins talled tie-down eyes
If th e tie-down eyes are not cor rectly ins tal‐
led, they can slip or tear out.
This may cause objects, luggage or the load
to slip, tip over or be throw n about theve hicle
interior, striking vehicle occupants. #
Make sure that the tie-down eyes are
cor rectly ins talled and do not mo ve. #
Obser vethe no tes on the loading guidelines
and on securing loads (/ page212). Example: guide
rails Ti
e-down eyes for guide rails
Fi tting #
Turn me tal retaining ring 3 sothat it is paral‐
lel tothe long axis of tie-down eye2 as illus‐
tra ted.
The locking pin can only be pushed down suf‐
fi ciently and allow the tie-down eyeto be fit‐
te d, mo ved or remo ved, if the me talre taining
ri ng is para lleltothe long axis of the tie-down
ey e. #
Hold tie-down eye2 between your fore finger
and middle finger as illust rated, and place
yo ur thumb thro ugh me talre taining ring 3
and on the cent ral pressure point. #
Use your thumb topush the locking pin down
as far as it will go. #
Push tie-down eye2 near the load using the
notches on guide rail1, and mo veit appr ox‐
imately 12mm. #
Remo veyour thumb from the pressure point
and slide tie-down eye2 until it engages. Tr
ansporting 215

#
Turn me tal retaining ring 3 sothat it is per‐
pendicular tothe long axis of tie-down eye
2 .
The locking pin cannot be pushed downfar if
th e me talretaining ring is perp endicularto
th e long axis of the tie-down eye. This pre‐
ve nts the tie-down eye from being released
unin tentionally, e.g. if the tie-down eye is
st epped on. #
Check that tie-down eye2 is seated cor‐
re ctly.
The tie-d owney e cann otbe mo ved.
Re moving #
Turn me tal retaining ring 3 sothat it is paral‐
lel tothe long axis of tie-down eye2. #
Grip tie-down eye2 as described abo ve
under fitting and use your thumb topush the
locking pin down as far as it will go. #
Slide tie-down eye2 and pull it up and out
th ro ugh the notch of guide rail1. Load securing aid
Re
moving/fitting a load pr otection net &
WARNING Risk of injury or death dueto
objects being poorly secured
The load pr otection net alone cann otrestra in
or secure heavy objects, luggage or heavy
loads.
Yo u could be hit byan unsecured load during
sudden changes in direction, braking or in the
eve nt of an accident. #
Alwaysstow objects in such a wayth at
th ey cannot be thro wn about theve hi‐
cle. #
Secure objects, luggage or loads against
slipping or tipping over,e.g. byusing
lashing material, even when you are
using the load pr otection net. &
WARNING Risk of injury duetositting
behind a load pr otection net
Ve hicle occupants can be pressed against the
load pr otection net. There is a risk of injury! #
Never allow vehicle occupants tosit
behind the load pr otection net. The load pr
otection net partitions the load com‐
partment. It pr otects vehicle occupants from light
objects and/or luggage slipping or tipping over.
Yo u can ins tallth e load pr otection net at an angle
behind the front seats or behind thefirs tro w of
re ar seats. #
Obse rveth e no tes on securing loads
(/ page 214). Up
per retainer Floor anchorage
(exa mp le: secured tie-down eye)
Fi tting #
Remo vethe luggage compartment partition if
necessary (/ page217). #
Clip the load pr otection net into upper retain‐
ers 1in such a wayth at tensioning stra ps
3 face there ar of theve hicle. #
Fit tie-down eyes 5 into the guide rails close
to there ar seat legs (/ page215). Position
th em at least 5 cm from the seat legs toallow
subse quent mo vement of there ar seat. 216
Transporting

#
Check that tie-down eyes 5 are seated cor‐
re ctly.
Ti e-down eyes 5 should not mo ve. #
Clip hooks 4ontensioning stra ps 3 into
tie-down eyes 5. #
Foldtensioning element 2up. #
Pull the loose end of tensioning stra ps 3
down in the direction of the ar row until ten‐
sioning stra ps 3 are tight. #
Foldtensioning element 2down toachie ve
th efinal tension on thest ra ps. #
If necessar y,fit th e luggage compartment
partition (/ page217). #
After tr ave lling a short dis tance, check that
th e load pr otection net is taut, and retighten
it if necessa ry.
Re moving #
Remo vethe luggage compartment partition if
necessary (/ page217). #
Foldtensioning element 2up.
Te nsioning stra ps 3 are slac k. #
Unc lip hooks 4oftensioning stra ps 3 from
tie-down eyes 5 atthe bottom. #
Unclip the load pr otection net from upper
re tainers 1. #
When requ ired, remo vetie-down eyes 5
(/ page 215). #
Ifnecessa ry,fi t th e luggage compartment
partition (/ page217). #
Roll up the load pr otection net and fasten it,
st ill rolled up, using theVe lcro fasteners.
Ad justing the front seat with the load pr otec‐
tion net fitted #
Foldtensioning element 2onstra ps 3
upwards.
The load pr otection net slac kens. #
Correctly adjust the front seat. #
Re-tension the load pr otection net. Using
the luggage compa rtment partition &
WARNING Risk of injury from unsecured
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants. This also applies
to:
R luggage or loads
R seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
exc eptional case
There is a risk of injur y,particularly in the
ev ent of braking manoeuvres or abrupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr avelling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of accident or injury
when the luggage compartment partition
is not loc ked in position
The luggage compartment partition can come
loose when driving and be throw n about the
ve hicle interior. #
Fitthe luggage compartment partition
as described. #
Afterfitting the luggage compartment
partition, alw ays make sure that the lug‐
ga ge compa rtment partition is loc ked
and folded down. *
NO
TEDama getothe luggage compart‐
ment partition due toheavy loads If
th e luggage compartment partition is loa‐
ded with too much weight, thefixture points
and the luggage compartment partition may
be damaged. #
Do not load more than 50 kgon the lug‐
ga ge compa rtment partition. The lugga
gecompa rtment partition is only
secured cor rectly when bo thleve rs are loc ked. #
Comply with the loading guidelines
(/ page 212). Tr
ansporting 217

Opening
thesto wage compa rtments #
Pull handle 2inthe direction of the ar row.
Co ver1 folds upwards in the middle. #
Slide co ver1 tothestop in the direction of
th e ar row.
Closing thesto wage compa rtments #
Pull co ver1 on handle 2inthe direction of
th e ar row. #
Push co ver1 down in the middle until it is
fully closed.
Fo lding up the luggage compa rtment parti‐
tion toan angle of 70° #
Pull handle 2inthe direction of the ar row.
Lu ggage compartment partition 1is
re leased. #
Fold up luggage compartment partition 1.
Make sure that luggage compartment partition
1 is alw aysfo lded down when theve hicle is
moving.
Fo lding down the luggage compa rtment parti‐
tion #
Fold down luggage compartment partition 1
until it engages.
Lu ggage compartment partition 1is loc ked.
Re moving the lug gage compa rtment partition #
Fold up luggage compartment partition 1. #
Swing le vers 2 inwa rds.
Lu ggage compartment partition 1is
re leased. #
Remo veluggage compartment partition 1.218
Transporting

Fi
tting the lug gage compa rtment partition If possible,
fit luggage compa rtment partition 1
with the help of ano ther person. #
Place luggage compartment partition 1into
th eve hicle at an angle. #
Rotate luggage compartment partition 1in
th eve hicle and insert it into the guide rails.
The guide rails ha vetriangular ma rkings at the
place tobe inser ted which must be at the same
height as le vers 2 . #
Swing le vers 2 outwards.
Lu ggage compartment partition 1is loc ked. #
Fold luggage compartment partition 1
down. Car
rier sy stems Note
s on car rier sy stems &
WARNING Risk of accident due to
exc eeding the maximum roof load
The vehicle centre of gravity and the usual
driving characteristics as well as thesteering
and braking characteristics alter.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as steering and
braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. Yo
u can find information on the maximum roof
load under "Lashing points and car rier sy stems"
(/ page 278). *
NO
TEDama gedue toexc eeding the
maximum permissible roof load If
th ewe ight of thero of luggage, including the
ro of luggage rack ,exc eeds the maximum per‐
missible roof load, this can cause damage to
th eve hicle. #
Do not exceed the maximum permissi‐
ble roof load. #
Arrange the supporting feet of thero of
luggage rack at an even di stance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup‐
port. *
NO
TEDama getotheth re aded holes of
th ero of luggage rack due toan exces‐
sively high tigh tening torque An
exc essively high tightening torque or an
insu fficient scr ew-in dep thcan cause damage
to theth re ad of thero of luggage rack 'sthre a‐
ded holes. #
Tighten the scr ewsto a maximum tor‐
qu e of 10Nm. #
Comply with the minimum scr ewpene‐
tration of four revo lutions in theth re ad.
Use roof and rear luggage rack sth at ha ve
been appr oved or recommended for
Mercedes-Benz. These help topreve ntvehicle
damage. Yo
u can ins tall a roof luggage rack on thero of
and, forex ample, a rear bicycle rack on theta il‐
ga te.
Ins tallth e co ver caps of the securing thre ad af ter
re moving thero of luggage rack.
If yo u ha veinstalled a rear luggage rack on the
ta ilgate, the additional weight restricts the assis‐
ta nce of fere dby the pneumatic springs when you
open theta ilgate. You will then need more force
to open theta ilgate. Atlow outside temp eratures
below freezing point, you should pr ovide addi‐
tional support forth eta ilgate af ter opening it in
order topreve nt it from lo wering unintentionally. Tr
ansporting 219

Note
s on maintenance
+ ENVIRONMENTA
LNO TEEnvironmen‐
ta lly pollution from disposal not in an
environmentally responsible manner If,
for operating reasons, individual main te‐
nance workis car ried out under your own
direction, the environmen tal pr otection
re qu irements must be obser ved. When dis‐
posing of operating fluids, e.g. engine oil, the
legal requ irements must be obser ved. This
also af fects all pa rts th at ha vecome into con‐
ta ct with operating fluids, e.g. filters. #
Dispose of em pty containers, cleaning
clo ths and care products in an environ‐
mentally responsible manner. #
Follow the instructions for use of care
products. #
Do not allow th e enginetorun longer
th an necessary when stationar y. When
working on theve hicle, comply with all
saf etyre gulations, such as the operating instruc‐
tions, regulations concerning hazardous materi‐
als, environmental pr otection measures, work
saf ety and accident pr evention regulations.
Yo u must secure theve hicle on jack stands of
suf ficient load capacity if workis being car ried
out underneath theve hicle.
Please also referto the no tes about qualified spe‐
cialist workshops (/ page 22).
The scope and regularity of the inspection and
maintenance workprimarily depend on the of ten
diverse operating conditions.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop, e.g. a Mercedes-Benz Service
Centre.
Yo u will find information about ope rating fluids
appr oved for Mercedes-Benz and capacities
under "Opera ting Fluids and Capacities"
(/ page 269).
Obser vethe information under "Mercedes-Benz
GenuineParts" (/ page16). Se
rvice inter val display Service inter
val display function The ASSY
STPLUS service inter val display on the
instrument clus ter display pr ovides information on
there maining time or dis tance be fore the next
service due date.
Under arduous operating conditions or if theve hi‐
cle is subjected toinc reased loads, the ASS YST
PLUS service inter val display may shor tenthe
service inter val.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop. Displaying
the service due da te Re
quirements
R The ignition is switched on.
On-board computer: 4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the0076 or0038
st eering-wheel button. Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Always ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Note
s on special service requ irements The prescribed service inter
val is based on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed more of tenth an presc ribed if the
ve hicle is operated under arduous operating con‐
ditions or increased loads.
Arduous operating conditions include:
R regular city driving with frequent intermediate
st ops
R frequent short-dis tance driving
R frequent ope ration in mountainous terrain or
on poor road sur faces 220
Maintenance and care

R
when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequent ly
used
In these or similar operating conditions, ha vethe
air filter, engine oil and oil filter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toinc reased loads, the
tyres mu stbe checked more frequentl y.Yo u can
obtain fur ther information at a qualified specialist
wo rkshop. No
n-operational times with the bat tery dis‐
connected The ASS
YST PLUS service inter val display can
calculate the service due date only when the bat‐
te ry is connecte d. #
Display and no tedown the service due date
on the instrument clus ter before disconnect‐
ing the battery (/ page 220). Engine compartment
Opening and closing
the bonnet &
WARNING Risk of accident due todriving
with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine
bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of injury fromtouching
components under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. You could
re ceive an electric shoc k. #
Neverto uch components of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. The
following are examples of live components:
R ignition coils
R spark plug connec tors
R injectors &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getobonn etor windscreen
wipers when opening the bonn et If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonn etis
opened, the windscreen wipers or the bonn et
may be dama ged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind‐
screen. Opening
the bonnet #
Pull handle 1torelease the bonn et. Maintenance and care
221