2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

#
Turn theke yto position 005Ainthe ignition lock
and remo veit from the ignition loc k. #
Use the parking brake tosecure theve hicle
against rolling away. #
Secu retheve hicle bythe wheels. To
wing eyesto rage location The
towing eye is located in theve hicle tool kit
(/ page 247). Fi
tting/ removing the towing eye Fi
tting and removing the front towing eye
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. Fixture
forth e front towing eyeinthe bumper #
Take theto wing eye and scr ewdriver from the
ve hicle tool kit (/ page247).
Fi tting #
Press the ar row on co ver1 and remo ve
co ver1 from the opening.
Yo u will see thefixture forth eto wing eye. #
Screw intheto wing eye clockwise tothe
st op. #
Insert the scr ewdriver into theto wing eyeand
tighten theto wing eye. #
Stow th e screwdriver in theve hicle tool kit.
Re moving #
Remo vethe scr ewdriver from theve hicle tool
kit. #
Insert the scr ewdriver into theto wing eyeand
turn theto wing eye anti-clockwise. #
Unscr ewand remo vetheto wing eye. #
Insert co ver1 with the lug at theto p and
press it in at the bottom until it engages. #
Stow th eto wing eye and the scr ewdriver with
th eve hicle tool kit.
Re ar towing eye Re
ar towing eye under the bumper #
When towing away ortow- starting a vehicle,
attach theto wing device torear towing eye
2 . #
Ifth eve hicle is equipped with a trailer tow
hitch, attach theto wing device tothe trailer
to w hit ch (/page 277). #
Obse rveth e no tes on permissible towing
me thods (/ page242). To
w starting vehicle (eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in
the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Obser vethe no tes and information on start‐
ing assis tance (/ page 237). 246
Breakdown assis tance

Ve
hicles with manual transmission #
Obser vethe no tes on permissible towing
me thods (/ page242).
Be fore tow- starting, ensure thefo llowing:
R make sure that the battery is connected and
ch arge d. The ignition cannot be switched on
ot herwise and there will be no steering and
braking assis tance.
R use a towing bar and attach it tothe front
to wing eye (/ page246) on ly.
R ifth e engine does not start af ter a few sec‐
onds, try a jump-sta rting procedure using the
battery of ano ther vehicle (/ page 237).
To w- starting procedure #
Switch on the hazard warning lamps
(/ page 107). #
If necessar y,allow the engine and the
ex haust sy stem tocool down. #
Switch on the ignition. #
Shift to2nd or 3rd gear. #
Release the parking brake. #
Keep the clutch pedal fully depressed when
to w starting theve hicle. #
Release the clutch pedal slowl y.#
When the engine has star ted, shift toneutral
immedia tely. #
Stop in accordance with the tra ffic condi‐
tions. #
Use the parking brake tosecure theve hicle
against rolling away. #
Remo vetheto wing device. #
Remo vetheto wing eye. #
Switch off the hazard warning lamps
(/ page 107). Electrical fuses
Note
s on electrical fuses *
NO
TEElectrical fuses #
Obser vethe information in the supple‐
ment. You may otherwise failto recog‐
nise dangers. The fuse allocation
chart and the information on
th e fuses can be found in the "Fuse allocation
ch art" Supplement. Ve
hicle tool kit Information on
theve hicle tool kit The
vehicle tool kit is in there ar stow age com‐
partment.
Apart from some countr y-specific variants, vehi‐
cles without a spare wheel are not equipped with
a tyre-changing tool.
If yo ur vehicle is equipped with a tyre-change tool
kit, you can find it in theve hicle tool kit in the
re ar stow age compartment.
Some tools forch anging a wheel are specific to
th eve hicle. For more information on which tyre-
ch ange tool kits are requ ired and appr ovedfor
per form ing a wheel change on your vehicle, con‐
sult a qualified specialist workshop.
Re quired tyre-change tool kits may include the
fo llowing, forex ample:
R Jack
R Wheel spanner
R Ratchet ring spanner
% The jack has a maximum
weight of 7.5 kg
depending on theve hicle's equipment.
Yo u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop. St
ow age comp artment in there ar Opening
thesto wage compa rtment St
ow age compartment in there ar on theright-
hand side of theve hicle Breakdown assis
tance 247

#
If necessar y,fold up there ar seat. #
Turn topro tary catch 1clockwise and bot‐
to m rotary catch 1anti-clockwise. #
Remo vecover2.
Re moving the vehicle tool kit and ja ckfrom
th eto ol holder St
ow age compartment with tool holder #
Remo vecla mp ing stra p4. #
Lift off tool holder co ver3. #
Carefully pull theve hicle tool kit and jack
upwards out of thestow age compartment.
Lift the jack slightly before removing it and
turn it toa diagonal position in thestow age
compartment.
St ow ing theve hicle tool kit and the ja ck #
Before stowing, wind the jack tothe fully
closed position and place it so that the hand‐
wheel is facing forw ards and the plate is
fa cing in wards. #
Place the jack and vehicle tool kit into the
to ol holder. #
Replace co ver3 oftheto ol holder. #
Tighten clamping stra p4.
Closing thesto wage compa rtment #
Put on co ver2. #
Turn topro tary catch 1anti-clockwise and
bottom rotary catch 1clockwise. #
Fold down there ar seat. 248
Breakdown assis tance

Information on noise or unusual driving
ch
aracteristics
While driving, pay attention tovibrations, noises
and unusual driving characteristics, e.g. pulling to
one side. This may indicate damage tothe wheels
or tyres. If you suspect that a tyre is defective,
re duce your speed. Stop theve hicle as soon as
possible tocheck if wheels and tyres ha vebeen
damaged or are no longer functioning properly.
Hidden tyre damage could also be causing the
unusual driving characteristics. If no signs of
damage can be de tected, ha vethe tyres and
wheels checked at a qualified specialist work‐
shop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of injury duetodamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Check
the wheels and tyres of your vehicle for
damage regular ly, i.e. at least every two weeks,
as well as af ter driving off-road or on rough
ro ads. Damaged wheels can lead toa loss of tyre
pressure.
Look out forth efo llowing types of damage, for
ex ample:
R cuts in the tyres
R punctures in the tyres
R tears in the tyres
R bulges on tyres
R deformation or se vere cor rosion on wheels &
WARNING Risk of aquaplaning due to
insuf ficient tyre tread
Insu fficient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi‐
cle is not adap tedto suit the conditions. #
Thus, you should regularly check the
tread de pth and the condition of the
tread across the entire width of all
tyres. Minimum tread dep
thfor:
R Summer tyres: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legally-prescribed limit for
th e minimum tread dep thisreached. Conduct
thefo llowing checks regular lyon all
wheels, at least once a month or as requ ired, e.g.
before a long journey or when driving off-ro ad:
R check the tyre pressure (/ page 250)
R check theva lve caps
Va lves must be pr otected from moisture and
dirt with valve caps specifically appr ovedby
Mercedes-Benz foryo ur vehicle.
R visually inspect the tread dep thand the tyre
tread across the whole tyre width
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. Information on driving with summer tyres
At temp eratures below 10°C summer tyres lose
elasticity and therefore traction and braking
po we r.Chan gethe tyres on your vehicle toM+S
tyres. Using summer tyres at very cold temp era‐
tures could cause tears toform ,th ereby damag‐
ing the tyres permanentl y.Mercedes-Benz cannot
accept responsibility forth is type of damage.
Once you ha vefitted the summer tyres:
R Check the tyre pressures (/ page 250)
R Restart the tyre pressure monitor
(/ page 255) Information on M+S tyres
At temp eratures below 10°C use winter tyres or
all-season tyres – bo thare mar ked with M+S.
Only winter tyres bearing the004D snowflake
symbol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road conditions.
On lythese tyres will allow driving saf ety sy stems
such as ABS and ESP ®
to also function optimally
in winter. These tyres ha vebeen de veloped spe‐
cifically for driving in sno w.
Use M+S tyres of the same make and tread on all
wheels tomaintain safe handling characteristics.
Alw ays obser vethe maximum permissible speed
specified forth e M+S tyres you ha vefitted. Wheels and tyres
249

If
yo ufit M+S tyres that ha vea lo wer maximum
permissible speed than the maximum design
speed of theve hicle, af fix an appropria te warning
sign in the driver's field of vision. You can obtain
th is at a qualified specialist workshop.
Once you ha vefitted the winter tyres, take the
fo llowing measures:
R check the tyre pressure (/ page 250)
R restart the tyre pressure monitor
(/ page 255) Note
s on snow chains
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use sn owchains that ha vebeen
ch ecked and appr oved.You can find fur ther infor‐
mation on snow chains recommended for
Mercedes-Benz in the wheel and tyre overview at
https://www.me rcedes-benz.de. &
WARNING Risk of accident due tosnow
ch ains breaking
If yo u drive toofast with snow chains, they
can break, injureother persons, and damage
th eve hicle. #
Obser vethe maximum permissible
speed for operation with snow chains. *
NO
TEDama getothe wheel trim from fit‐
te d snow chains If sn
ow ch ains are fitted tosteel wheels, the
wheel trims can be damaged. #
Remo vethe wheel trims of steel wheels
before fitting snow chains. Obse
rveth efo llowing no tes when using snow
ch ains:
R Snow ch ains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information on them at a qualified specialist
wo rkshop.
R For saf etyre asons, only use sn owchains that
ha ve been specifically appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R The sn owchains must be retightened af ter
driving appr oximately 1 km. This is the only
wa yto ensure the snow chains are optimally
seated with clearance toadjacent compo‐
nents. R
Use sn owchains only when thero ad sur face
is comple tely sno w-covered. Re mo vethe
snow chains as soon as possible when you
come toaro ad that is not sn ow-co vered.
R Local regulations may restrict the use of
snow chains. Obse rveth e applicable regula‐
tions before fitting snow chains.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
% You can deactivate ESP ®
to pull away
( / page 155). This all owsthe wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure Driving with tyre pressure
that is too high or too
low can:
R Shor tenth e service life of the tyres
R Cause increased tyre damage
R Adversely af fect handling characteristics and
th us driving saf ety, forex ample, due toaqua‐
planing &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged.
To o low a tyre pressure can lead tothe tyres
bur sting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
contact a qualified specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-fitted tyres can be found
on the tyre pressure table in the fuel filler flap
and in the tyre pressure tables (/ page 251).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does
not permit any reliable conclusion about the tyre
pressure.
Ve hicles with a tyre pressure monitor: you can
also check the tyre pressure using the on-board
computer. 250
Wheels and tyres

Only cor
rect tyre pressures when the tyres are
cold. Conditions for cold tyres are:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Note s on trailer operation
The applicable tyre pressure forth e tyres of the
re ar axle is alw aysth ere commended tyre pres‐
sure for a full load. Overview of
the tyre pressure table Ad
ditionall y,the tyre pressure table may also
st ate tyre pressures for dif fere nt load conditions.
These are de fined in the tyre pressure informa‐
tion table as dif fere nt numbers of passengers
and amounts of luggage. The actual number of
seats may di ffer – for more information, please
re ferto theve hicle's registration documents. The tyre pressure
values given for partly laden
ve hicles are minimum values which of feryou
good ride comfort. They are not for trailer opera‐
tion.
Yo u can also use the tyre pressure values for a
fully laden vehicle. These are alw ays allo wed and
permissible. Ho wever,in a partially laden vehicle,
th eride is not as comfor table and fuel consump‐
tion is only minimally reduced. In addition, wear
is grea ter in the middle of the tyre tread.
Set the cor rect tyre pressu rebefore loading the
ve hicle. Once theve hicle is laden, check the tyre
pressures and cor rect them if necessar y.
Only cor rect tyre pressu res when the tyres are
cold. The tyres are cold under thefo llowing con‐
ditions:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Ve hicles with a gross vehicle weight of
2,800 kg
The tyre pressure values apply tothefo llowing
ve hicles:
R gross vehicle weight of 2,800 kg
R permissible axle load of 1,490 kgon the front
and rear axles
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261)
Ty re pressure forth e spare wheel is 350 kPa
(3.5 bar/51 psi). Pa
rtially laden vehicl eF ully ladenvehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
19 5/65 R 16C3 40 kPa (3.4
bar/49 psi) 340 kPa (3.4 bar/49
psi) 360 kPa (3.6
bar/52 psi)360 kPa (3.6
bar/52 psi)
205/65 R 16C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 340 kPa (3.4
bar/49 psi)340 kPa (3.4
bar/49 psi)
225/60 R 16C3 00 kPa (3.0
bar/44 psi) 300 kPa (3.0 bar/44
psi) 320 kPa (3.2
bar/46 psi)320 kPa (3.2
bar/46 psi)
225/55 R 17C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 330 kPa (3.3
bar/48 psi)330 kPa (3.3
bar/48 psi)
225/55 R 17
XL 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)300 kPa (3.0
bar/44 psi) Wheels and tyres
251

Pa
rtially laden vehicl eF ully ladenvehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
235/55 R 17
XL 103W/V 260 kPa (2.6
bar/38 psi) 250 kPa (2.5 bar/36
psi) 27
0 kPa (2.7
bar/39 psi) 280 kPa (2.8
bar/41 psi)
24 5/45 R 18
XL 100W 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)31
0 kPa (3.1
bar/45 psi)
24 5/45 R 18
XL 100V 280 kPa (2.8
bar/41 psi) 27
0 kPa (2.7 bar/39
psi) 300 kPa (3.0
bar/44 psi)31
0 kPa (3.1
bar/45 psi)
24 5/45 R 19
XL 102Y 230 kPa (2.3
bar/33 psi) 230 kPa (2.3 bar/33
psi) 250 kPa (2.5
bar/36 psi)260 kPa (2.6
bar/38 psi)
24 5/45 R 19
XL 102W 260 kPa (2.6
bar/38 psi) 260 kPa (2.6 bar/38
psi) 280 kPa (2.8
bar/41 psi)290 kPa (2.9
bar/42 psi) Ve
hicles with a gross vehicle weight of
3,050 kgor 3, 100kg without 4MATIC
The following tyre pressure values apply tothe
fo llowing vehicles:
R with a gross vehicle weight of 3,050 kgor
3, 10 0kg
R with a permissible axle load of 1,550 kgon
th ere ar axle
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261) Ty
re pressure forth e spare wheel is 350 kPa
(3.5 bar/51 psi). Pa
rtially laden vehicle 1
Fully laden vehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
205/65 R 16C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 360 kPa (3.6
bar/52 psi)360 kPa (3.6
bar/52 psi)
225/60 R 16C3 00 kPa (3.0
bar/44 psi) 300 kPa (3.0 bar/44
psi) 340 kPa (3.4
bar/49 psi)340 kPa (3.4
bar/49 psi)
225/55 R 17
XL 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 300 kPa (3.0
bar/44 psi)31
0 kPa (3.1
bar/45 psi)
235/55 R 17
XL 103W/V 260 kPa (2.6
bar/38 psi) 250 kPa (2.5 bar/36
psi) 280 kPa (2.8
bar/41 psi)290 kPa (2.9
bar/42 psi)
24 5/45 R 18
XL 100W 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 31
0 kPa (3.1
bar/45 psi) 330 kPa (3.3
bar/48 psi)
24 5/45 R 18
XL 100V 280 kPa (2.8
bar/41 psi) 27
0 kPa (2.7 bar/39
psi) 320 kPa (3.2
bar/46 psi)330 kPa (3.3
bar/48 psi) 1
The tyre pressu resfo rth e partially laden vehicle are not valid forth e Marco Polo with integ rated kitchen. 252
Wheels and tyres

Pa
rtially laden vehicle 1
Fully laden vehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
24 5/45 R 19
XL 102Y 230 kPa (2.3
bar/33 psi) 230 kPa (2.3 bar/33
psi) 260 kPa (2.6
bar/38 psi)27
0 kPa (2.7
bar/39 psi)
24 5/45 R 19
XL 102W 260 kPa (2.6
bar/38 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)300 kPa (3.0
bar/44 psi)Ve
hicles with a gross vehicle weight of
3,050 kgor 3, 100kg and 4MATIC
The following tyre pressure values apply tothe
fo llowing vehicles:
R with a gross vehicle weight of 3,050 kgor
3, 10 0kg
R with 4MATIC
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261)
Ve hicles with a permissible axle load of 1,550 kgon there ar axle Pa
rtially laden vehicle 1
Fully laden vehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
225/55 R 17C3 20 kPa (3.2
bar/46 psi) 31
0 kPa (3.1 bar/45
psi) 350 kPa (3.5
bar/51 psi)350 kPa (3.5
bar/51 psi)
225/55 R 17
XL 280 kPa (2.8
bar/41 psi) 260 kPa (2.6 bar/38
psi) 31
0 kPa (3.1
bar/45 psi) 31
0 kPa (3.1
bar/45 psi)
235/55 R 17
XL 103W/V 27
0 kPa (2.7
bar/39 psi) 250 kPa (2.5 bar/36
psi) 290 kPa (2.9
bar/42 psi)290 kPa (2.9
bar/42 psi)
24 5/45 R 18
XL 100V 290 kPa (2.9
bar/42 psi) 27
0 kPa (2.7 bar/39
psi) 330 kPa (3.3
bar/48 psi)330 kPa (3.3
bar/48 psi)
24 5/45 R 18
XL 100W 280 kPa (2.8
bar/41 psi) 260 kPa (2.6 bar/38
psi) 320 kPa (3.2
bar/46 psi)330 kPa (3.3
bar/48 psi)
24 5/45 R 19
XL 102Y 230 kPa (2.3
bar/33 psi) 230 kPa (2.3 bar/33
psi) 260 kPa (2.6
bar/38 psi)27
0 kPa (2.7
bar/39 psi)
24 5/45 R 19
XL 102W 260 kPa (2.6
bar/38 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)300 kPa (3.0
bar/44 psi)1
The tyre pressu resfo rth e partially laden vehicle are not valid forth e Marco Polo with integ rated kitchen. Wheels and tyres
253