2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Fu
el Note
s on fuel grades on vehicles with petrol
engines
Obser vethe no tes on operating fluids
(/ page 269).
* NO
TEDama gedue toincor rect fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, engine
and exhaust sy stem. #
Only refuel using premium-grade unlea‐
ded petrol that con form sto European
st andard EN 228 or an equivalent speci‐
fi cation.
This fuel may contain up to10%ethanol by
vo lume. Your vehicle is suitable for use with
E10 fuel.
Ne verre fuel with thefo llowing:
R diesel
R petrol with more than 10%ethanol by vol‐
ume, e.g. E15, E20, E85, E100
R petrol with more than 3% me thanol byvol‐
ume, e.g. M15, M30, M50, M85, M100
R petrol with additives con taining me tal #
Do not mix su chfuels with the fuel rec‐
ommended foryo ur vehicle.
If yo u ha veaccidentally refuelled with the
wrong fuel: #
do not swit ch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEMalfunctions due tocontaminated
fuel Fu
el contamination can lead tomalfunctions
in the fuel sy stem. #
Ifyo u are using drums or canis ters to
re fuel theve hicle, you should filter the
fuel before filling. The
following compatibility indications for fuel
apply to yourvehicle. 1
For petrol with maximum 5% ethanol byvol‐
ume
2 For petrol with maximum 10%ethanol by vol‐
ume
Ac cording toEuropean standard EN 1694 2you
can find the compatibility indications at thefo l‐
lowing locations:
R ontheve hicle on the instruction label in the
fuel filler flap
R thro ughout Europe on the fuel pumps or
pump nozzles suitable foryo ur vehicle
If th eav ailable fuel is not suf ficiently low in sul‐
phu r,th is can produce unpleasant odours.
The recommended octane number foryo ur vehi‐
cle can be found on the instruction label in the
fuel filler flap (/ page147).
Fu rther information on fuel can be obtained at a
fi lling station or a qualified specialist workshop.
Note s on additives in petrol
Obser vethe no tes on operating fluids
(/ page 269).
* NO
TEDama gefrom use of unsuitable
additives Even small amounts of
the wrong additive
may lead tomalfunctions. #
Only add cleaning additives recommen‐
ded for Mercedes-Benzto the fuel. Mercedes-Benz
recommends using brand-name
fuels with additives.
In some countries, theav ailable fuel may not con‐
ta in suf ficient amounts of additi ves. Deposits
could build up in the fuel injection sy stem as a
re sult.
In this case, in consultation with a Mercedes-
Benz service centre, the fuel should be mixed
with the cleaning additive recommended by
Mercedes-Benz. 270
Tech nical da ta

Yo
u must obse rveth e no tes and mixing ratios
indica ted on theta nk.
Note s on fuel quality forve hicles with diesel
engines
Gene ral no tes
Obser vethe no tes on operating fluids
(/ page 269). &
WARNING Risk offire from fuel mixture
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel. #
Neverre fuel using petrol in diesel
engines. #
Never mix petrol with diesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission cont rol sy stem. #
Only refuel using sulphur- free diesel fuel
th at con form sto European standard
EN 590, or an equivalent specification.
In countries without sulphur-fre e diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm.
Ne verre fuel with one of thefo llowing fuels:
R Petrol
R Marine diesel
R Heating oil
R Pure fatty acid me thyl es ter (bio-diesel) or
ve get able oil
R Paraffin or kerosene
If yo u ha veaccidentally refuelled with the
wrong fuel: #
Do not swit ch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEMalfunction due tocontaminated
fuel Impuri
ties in the fuel can lead tomalfunctions
of the fuel sy stem. #
Ifyo u are using drums or canis ters to
re fuel theve hicle, you should filter the
fuel before filling. In acco
rdance with the European standard
EN 1694 2,you will find the compatibility mar ks
fo r fuel in thefo llowing places:
R Ontheve hicle on the information label in the
fuel filler flap
R Throughout Europe on the fuel dispenser or
pump nozzles suitable foryo ur vehicle 1
For diesel fuel with a maximum of 7% byvol‐
ume bio-diesel (fatty acid me thyl es ter) 2
For paraf finic diesel fuel
XTL-co mpatible vehicles
Alternatively, you can also refuel with paraf finic
diesel fuel (e.g. HVO=hyd roge nated vege table oil,
GT L=Gas- To-Liquid) that complies with the Euro‐
pean standard EN 1594 0. Paraffinic diesel fuels
are collectively know n as XTL.
% Re
fuel with paraf finic diesel fuels to
EN 1594 0 only if the appropriate compati‐
bility ma rkis present in your fuel filler
flap.
B10- fatty acid meth ylester
Mercedes-Benz appr oves the use of B10 fatty
acid me thyl es ter (lo w-sulphur diesel fuel with a
maximum of up to10%by vo lume fatty acid
me thyl es ter) for all vehicles with Euro 5 diesel
engines with Common Rail Direct Injector (CDI).
Yo u may on lyrefuel with the appr ovedfatty acid
me thyl es ter if thefa tty acid me thyl es ter propor‐
tion conforms tothe ASTM D6 751St andard. It
must also ha vetherequ iredoxidation stability of
at least 6 h, in accordance with the EN 1411 2 Te
ch nical da ta271

St
andard. The sulphur con tent of the diesel fuel
may not exceed the limit values forth e sulphur
content of diesel fuel stated abo ve. Only
appr ovedfatty acid me thyl es ter with this fuel
qu ality can avoid damage being caused due to
re sidue build-up and/or cor rosion.
Pure fatty acid me thyl es ter and diesel fuel that
has a higher percentage of fatty acid me thyl
es ter,fo rex ample, B20, could damage the fuel
sy stem and the engine.
The identification of thefa tty acid me thyl es ter on
th e fuel dispenser must clear lyindicate that it ful‐
fi ls thest andard for lo w-sulphur diesel fuel. If the
identification is not clear, do not refuel.
Sulphur con tent by weight
* NO
TEDama getothe emission cont rol
sy stem forve hicles with diesel particu‐
late filters If
yo u use diesel fuel with a sulphur con tent
th at is too high, the emission cont rol sy stem
may be damaged. #
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ve
hicle without diesel particulate filter: In
countries in which only diesel fuel with a higher
sulphur con tent is available, theve hicle's engine
oil change is car ried out at shor ter inter vals. Fur‐
th er information on oil change inter vals can be
obtained at a qualified specialist workshop.
Information about cur rent countr y-specific sul‐
phur content is available:
R Atany Mercedes-Benz service centre
R Athttps://be vo.mercedes-benz.comunder
th e specifications on Sheet Number 136.2
Note s on low outside temperatures
Re fuel your vehicle with as much winter diesel
fuel as possible at the beginning of winter.
Before switching towinter diesel fuel, the fuel
ta nk should be as em pty as possible. When first
re fuelling with winter diesel fuel, only refuel using
a small amount, forex ample, toreser veleve l. The
next time youre fuel, fill th e fuel tank again nor‐
mal ly.
Fu rther information on fuel is available:
R Atafilling station
R Ataqu alified specialist workshop Ta
nk content and reser vefuel
The total capacity of the fuel tank may vary,
depending on theve hicle equipment.
Capacity Model
Total capacity
Ve hicles with a diesel
engine: Appr
ox.57 litres
or
Appr ox. 70 litres
Ve hicles with a petrol
engine Appr
ox. 70 litres Mode
lO f whichreser ve
fuel
Ve hicles with a diesel
engine: Appr
ox.10 litres
Ve hicles with a petrol
engine Appr
ox.13 litres Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 269).
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or
one that does not comply with the specifications
of these operating instructions.
* NO
TEDama gecaused byadditives in
Ad Blue ®
or by diluting AdBlue ® The
AdBlue ®
ex haust gas af tertre atment sys‐
te m could be destr oyed bythefo llowing:
R additives in AdBlue ®
R diluting AdBlue ® #
Only use AdBlue ®
in accordance with
ISO 222 41 . #
Do not mix additives. #
Do not dilu teAd Blue ®
. 272
Tech nical da ta

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Quality and capacity of engine oil
MB-F
reigabe orMB-A pproval Pe
trol enginesM B-Freigabe orMB-
Appr oval
All model s2 29.5, 229.6* Diesel engine
sMB-Freigabe orMB-
Appr oval
All model s2 28.51,229.3 1,
229.5 1,229.52,
229.71* *
re commended for lo west possible fuel con‐
sum ption (lo westSA E viscosity class in ea ch
case; obser vepossible restrictions of the
appr ovedSA E viscosity classes)
To achie vethe lo west possible fuel consum ption,
it is recommended touse the engine oil specifica‐
tions mar ked in theta ble forth e lo west SAE vis‐
cosity class. Obser veany possible restrictions of
th e appr ovedSA E viscosity classes.
If th e engine oils lis ted in theta ble are not availa‐
ble, you may add a maximum 1.0 lof thefo llow‐
ing engine oils once only:
R vehicles with petrol engines: MB-Freigabe
or MB-Appr oval 229.3 or ACEA A3/B4
R vehicles with diesel engines: MB-Freigabe
or MB-Appr oval 228.5, 229.3 or
229.5ACEA C3
Re placement amount Pe
trol enginesE ngine oil
All models Approximately 7.7 l Diesel engine
sEngine oil
All models Approximately 9.0 l Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 269). &
WARNING Risk of an accident due to
va pour poc kets form ing in the brake sys‐
tem
The brake fluid con stantly absorbs moisture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w, va
pour poc kets may form inthe brake sy stem
when the brakes are applied hard.
This impairs the braking ef fect. #
Have the brake fluid rene we d at the
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brake fluid There is a
risk of damage toproperty if brake
fl uid comes into con tact with paint, plastic or
ru bber. #
If paint, plastic or rubber comes into
con tact with brakefluid, rinse wi th
wate r immediatel y. Obser
vethe no tes on paintwork/matt finish
paintwork care (/ page 228).
Ha ve the brake fluid rene we dev ery two years at
a qu alified specialist workshop.
Only use brake fluid appr ovedby Mercedes-Benz
in accordance with MB-F reigabe or MB-Appr oval
33 1.0.
Information on brake fluid is available at thefo l‐
lowing locations:
R inthe Mercedes-Benz Specification for Oper‐
ating Fluids 33 1.0
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop Coolant
Note
s on coolant
Obser vethe no tes on operating fluids
(/ page 269). &
WARNING Risk offire ‑ and inju ryfrom
antifreeze
If antifreeze comes into contact with hot com‐
ponent parts in the engine compartment, it
may ignite. #
Allow the engine tocool down before
yo uto p up the antifreeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean the antifreeze from
component parts before starting the
ve hicle. 274
Tech nical da ta

*
NO
TEDama gecaused byincor rect cool‐
ant #
Only add coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction. Information on coolant is
available at thefo llow‐
ing locations:
R inthe Mercedes-Benz Specification for Oper‐
ating Fluids 320.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop
* NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the engine
cooling sy stem is not suf ficiently pr otected
against overheating and cor rosion at high out‐
side temp eratures. #
Always use coolant appr ovedby
Mercedes-Benz . #
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 320. 1. *
NO
TEPaint wo rkdamage due tocoolant #
Do not spill coolant on painted sur fa‐
ces. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
No tethe proportion of anti-cor rosion agent/anti‐
freeze in the engine cooling sy stem within thefo l‐
lowing temp erature ranges:
R at least 50% (antifreeze pr otection up to
about -37°C)
R maximum 55% (antifreeze pr otection up to
-45°C)
Capacities, coolant
Coolant capacity Mode
lC apacity
All model sA pprox.10 .4 l
Appr ox.13 .4 l
on vehicles with auxil‐
iary heating Wi
ndscreen washer fluid Note
s on windscreen washer fluid
Obser vethe no tes on operating fluids
(/ page 269). &
WARNING ‑ Risk of fire and injury due to
windscreen washer concentrate
Wi ndscreen washer concentrate is highly
fl ammable. It could ignite if it comes into con‐
ta ct with hot engine component parts or the
ex haust sy stem. #
Make sure that no windscreen washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Do not use distilled or de-ionised
water.Other‐
wise, thefill le vel sensor may give a false reading.
Re commended windscreen washer fluid:
R Abo vefreezing point: e.g. MB SummerFit
R Below freezing point: e.g. MB WinterFit
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the anti-freeze container.
Mix thewa sher fluid with windsc reen washer fluid
all year round. Re
frigerant Note
s onrefrigerant
Obser vethe no tes on operating fluids
(/ page 269). Te
ch nical da ta275

%
Yo
ur vehicle's climate contro l system may be
fi lled with there frigerant R134a. The refriger‐
ant R134a contains fluorinated greenhouse
ga s.
* NO
TEDama gecaused byincor rect refrig‐
erant If an incor
rect refrigerant is used, this can
damage the climate cont rol sy stem. #
Use only there frigerant R‑134a or the
PA G oil appr ovedfo ryo ur vehicle by
Mercedes-Benz. #
The appr ovedPA G oil must not be mixed
with any other PAG oil that is not
appr ovedfo r R‑134a refrigerant. Maintenance
work, such as topping up there frig‐
erant or replacing components, may be car ried
out only byaqu alified specialist workshop. All
applicable regulations, as well as SAEstandard
J639, must be adhered to.
Ha ve all workon the climate cont rol sy stem car‐
ri ed out at a qualified specialist workshop.
The information label forth ere frigerant type
used can be found on thera diator cross-member. Example:
refrigerant information label
1 Warning symbols
2 Refrigerant capacity
3 Applicable standards
4 PAG oil part number
5 Refrigerant type
Wa rning symbols 1referto thefo llowing:
R Potential dangers
R The per form ance of main tenance workat a
qu alified specialist workshop Ve
hicle data Information on
vehicle dimensions The
following section con tains impor tant tech ni‐
cal da taforyo ur vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nical da tasuch as vehicle dimen‐
sions and weights.
Cur rent tech nical da tacan also be found online
at https://www.mercedes-benz.com.
The values specified may vary as a result of the
fo llowing variables:
R tyres
R loading
R condition of the suspension
R optional equipment Opening
range All models
1
Height of theta ilgate when
opened 21
53 mm
2 Opening range of theta il‐
ga te 10
47 mm Ve
hicle dimensions All models
Ve
hicle length
Compact version
Long version
Extra-long body 4895 mm
51 40 mm
5370 mm
Ve hicle width
Including outside mir rors
Excluding outside mir rors 2249 mm
19 28 mm
Load width 1205 mm
Ve hicle height 276
Tech nical da ta

All models
Loading height
Compact
version
Long version
Extra-long body 13
27 mm
13 26 mm
12 97 mm
Wheelbase
Compact version
Long version
Extra-long body 3200 mm
3200 mm
3430 mmTr
ailer hitch Note
s onthe trailer hit ch &
WARNING Risk of accident due toimper‐
missible attachment of a trailer tow hit ch
If yo u ins tall a trailer tow hit chorother com‐
ponents, the longitudinal frame member is
we akened and can break. The trailer may
become de tach ed from theve hicle.
There is a risk of an accident.
Only retrofit a trailer tow hit chif permissible. Obser
vethe no tes on trailer operation
(/ page 176).
Re trofitting a trailer hitch is only pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Only use a trailer hitch which has been tested
and specially appr ovedby Mercedes-Benz for
yo ur vehicle. Overview of mounting dimensions
1
Fastening points
2 Distance from road sur face
The dis tance between the trailer hitch and the
ro ad sur face on an unladen vehicle depends on
th eve hicle type and theve hicle's equipment.
Thus, it cannot be specified. The dis tance tothe
ro ad sur face of a laden vehicle is between 350
mm and 420 mm. Tr
ailer loads When
towing a trailer, the permissible gross vehi‐
cle weight is inc reased by100kg forve hicles
with passenger vehicle appr oval. The maximum
permissible rear axle load may be exceeded by
15 0kg when towing a trailer.
The road speed of theve hicle must be limited to
a maximum of 100 km/h in accordance with
Directive 92/21/EEC.
The permissible weights and loads which must
not be exceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The type plates of the trailer hitch, trailer and
ve hicle
If th eva lues dif fer, th e lo west value applies.
When driving in moun tainous areas, no tethat the
engine po wer output, and with it the gradient
climbing capability of theve hicle, decrease with
increasing ele vation.
The following values apply for a minimum start-
off gradeability of 12%. Te
ch nical da ta277