2021 MERCEDES-BENZ V-CLASS MPV window

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Indica tor and warning lamps ...................... .7
St eering wheel with buttons ........................ 8
Centre console ............................................ 9
Overhead control panel ............................. 13
Door control panel .................................... .14Digital Operating Instructions
...............15
Calling up the Digital Operating
Instructions ............................................... 15Genera
l notes.......................................... 16
Environmental pr otection ........................... 16
Ta ke -ba ckof end-of-life vehicles ................16
Mercedes-Benz GenuineParts .................... 16
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .17
Operating Instructions ...............................17
Operating saf ety ........................................ 18
Declarations of conformity ........................ 19
Diagno stics connection ............................ .21
No tes on changes tothe engine output ..... 22
Qualified specialist workshop .................... 22
Ve hicle registration ................................... 22
Cor rect use of theve hicle .........................23
Information on the REA CHdirective .......... 23
No tesfo r persons with electronic med‐
ical aids .....................................................23
Implied warranty ........................................ 24
QR codes forre scue card .......................... 24
Data storage ..............................................24
Copyright .................................................. .26Occupant saf
ety...................................... 27
Re stra int sy stem ........................................27
Seat belts .................................................. 28
Airbags ...................................................... 31
PRE-SAFE ®
Sy stem .................................... 36
Au tomatic measure s after an accident ...... 36
Safely transporting children in the
ve hicle .......................................................37
No tes on pets in theve hicle ......................48 Opening and closing
...............................49
Ke y ............................................................ 49
Doors ........................................................ .51
Sliding door ............................................... 54Electric sliding door ...................................
54
Ta ilgate ...................................................... 58
Side window .............................................. 61
Pa norama sliding sunroof .......................... 63
Anti-theft pr evention ................................. 66 Seats and
stowage .................................. 69
No tes on the cor rect driver's seat posi‐
tion ............................................................ 69
Seats ........................................................ .69
St eering wheel ...........................................96
St ow age areas .......................................... .96
Fo lding table .............................................. 98
Information about the bottle holder ......... 100
Cup holders ............................................ .101
Ashtr ayand cigar ette lighter .................... 101
Soc kets .................................................... 102
Switching there frigerator box in the
centre console on and off ........................ 104
No tes on attaching the iPad ®
.................. 104 Light and vision
.................................... 105
Exterior lighting ....................................... 105
Ad justing the interior lighting ...................1 11
Changing bulbs ........................................ 111
Wi ndsc reen wipers ................................... 11 6
Mir rors ..................................................... 11 8
Operating sun visors ................................ 11 9 Climate control
..................................... 12 0
Overview of climate contro l systems .......1 20
Operating clima tecontrol sy stems ..........1 22
Operating air vents .................................. 12 6
Au xilia ryheating ...................................... 12 6 Driving and pa
rking .............................. 13 6
Driving .................................................... .136
Manual transmission ................................ 141
Au tomatic transmission ........................... 14 2
All-wheel drive ........................................ .146
AIRMATIC ................................................ 14 6
Re fuelling ................................................ .147
Pa rking .................................................... 15 0
Driving and driving sa fety sy stems ..........1 53
Tr ailer operation ...................................... .176 Instrument clus
ter and on-board
co mp uter ............................................... 18 0
No tes on the instrument clus ter and
on-board computer .................................. 180
Overview of the instrument clus ter .......... 180 2
Contents

0057
Ve
hicles with electrically
adjus table front seats
0058 Ve
hicles with manually adjus ta‐
ble front seats
1 Opens a door →
51
2 0063004700480049 Savesth e seat and
ex terior mir ror settings →
73
3 @ Seat heating →
94
4 008E Seatventilation →
95
5 00360037Unloc ks/loc ksthe
ve hicle →
52 6
Adjusts the seat electrically →
71
7 Adjusts and folds theex terior
mir rors in/out elect rically →
11 8
8 0062 Opens/closes the front
side windo ws →
61
9 0062 Opens/closes rear
hin ged windo ws →
62
A Disables/enables rear-com‐
partment hin ged window con‐
trols (o verride feature) →
48 14
Ataglance – Door control panel

The activation
thre sholds forth e components of
th ere stra int sy stem are de term ined based on the
ev aluation of the sensor values measured at vari‐
ous points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of
th e components of there stra int sy stem should
ta ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measured
af te r a collision has occur red cann otplay a deci‐
sive role in airbag deployment. Nordothey pro‐
vide an indication of airbag deployment.
The vehicle may be deformed significantly with‐
out an airbag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an airbag may be
deplo yedeve nth ough theve hicle suf fers only
minor deformation. If very rigid vehicle parts,
such as longitudinal members, are hit, theve hicle
deceleration may be high enough forth is to hap‐
pen.
Depending on the de tected deployment situation,
th e components of there stra int sy stem can be
activated or deplo yed independently of each
ot her:
R Seat belt tensioner: frontal impact, rear
impact, side impact
R Driver's airbag, front passenger airbag: frontal
impact
R Side airbag: side impact
R Window airbag: side impact, frontal impact
The co-d rive r airbag can only be depl oyed in the
ev ent of an accident if thePA SSENGER AIR BAG
OFF indicator lamp is off. If the co-driver seat is
occupied, make sure, bo thbefore and during the
jou rney ,th at thest atus of the co-driver airbag is
cor rect (/ page 34). &
WARNING Risk of burn s from hot airbag
components
The airbag parts are hot af ter an airbag has
been deploy ed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, particu‐ larly if a seat belt
tensioner is trig gered or an air‐
bag deplo yed.
If th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R the bang will not generally af fect your hear‐
ing.
R ingeneral, the powder released is not hazard‐
ous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt cor rectly before
st arting a journe y.Only a seat belt which is worn
cor rectly can pr ovide the intended le vel of pr otec‐
tion. &
WARNING Risk of injury or death dueto
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
eve nt of an accident or when braking or
ch anging direction sudden ly. #
Always ensure that all vehicle occupants
ha ve their seat belts fastened cor rectly
and are sitting properl y. Alw
ays obser vethe instructions about the cor rect
driver's seat position and adjusting the seat
(/ page 69).
In order forth e cor rectly wornseat belt topro‐
vide the intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twis ted and must fit
tightly and snu gly across the body.
R The seat belt must be routed across the
centre of the shoulder and as low down
across the hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k. 28
Occupant saf ety

The seat belt
warning goes out when the driver
and co-driver fastentheir seat belts.
Only for cer tain countries: rega rdless of whe ther
th e driver and co-driver's seat belts are already
fast ened, the00E9 seat belt warning lamp comes
on for six seconds every time af ter switching on
th e ignition. Af terth eve hicle is star ted, it goes
out as soon as the driver's and the co-driver's
seat belts ha vebeen fastened. Airbags
Overview of airbags
Example:
vehicles with window airbag abo ve
front door
1 Driver's airbag
2 Co-driver airbag
3 Window airbag
4 Side airbag Example:
vehicles with window airbag for all
row s of seats
1 Driver's airbag
2 Co-driver airbag
3 Window airbag
4 Side airbag
An airbag's ins tallation location is identified by
th e label AIRB AG.
When enabled, an airbag can pr ovide additional
pr otection forth ere spective vehicle occupant. Po
ssible pr otection per airbag:
R Driver's airbag, co-driver airbag: head and rib‐
cage
R Window airbag: head
R Side airbag: ribcage and pelvis &
WARNING Risk of injury or death ifthe
co-driver airbag is enabled
If th e co-driver airbag is enabled, a child on
th e co-driver seat may be stru ck bythe co-
driver airbag during an accident.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat with an ENABLED FRONT
AIRB AG; DEAT H or SERIOUS INJU RYtothe
CH ILD can occur. When
fitting a child restra int sy stem tothe co-
driver seat, obser vetheve hicle-specific informa‐
tion (/ page 46). Also be sure toobser vethe
no tes on rear wa rd-facing or forw ard-facing child
re stra int sy stems on the co-driver seat.
Information on the automatic co-d rive r airbag
shu toff
The co-driver airbag can only be deplo yed in the
eve nt of an accident if thePA SSENGER AIR BAG
OFF indicator lamp is off. If the co-driver seat is
occupied, make sure, bo thbefore and during the
jou rney ,th at thest atus of the co-driver airbag is
cor rect (/ page 34).
* NO
TEDepl oyment of components of the
re stra int sy stem when the front
passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily on
th e front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is unoc‐
cupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Occupant saf
ety31

Pr
otection pr ovided bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of injury or death dueto
an incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function.
Each vehicle occupant must make sure of the
fo llowing:
R Fasten seat belts cor rectly. Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Always make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must obser ve
th efo llowing information in particular:
R Before starting your journe y,adjust your seat
cor rectl y;bo th th e driver's and co-driver seat
should be mo ved as far back as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 69).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Always lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alwayske ep your feet on thefloor. Do not put
yo ur feet on the cockpit, forex ample. Your
fe et may otherwise be in the deployment area
of the airbag.
R Ifch ildren are tr avelling in theve hicle,
obser vethe additional no tes (/ page37).
R Alwaysstow and secure objects cor rectly. Objects in
theve hicle interior may pr event an air‐
bag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llowing
in particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accesso rymanufacturer's ins tallation instruc‐
tions and, in particular, the no tes on suitable
places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of injury duetomodifica‐
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. An airbag's ins
tallation location is identified by
th e label AIRB AG (/page 31). &
WARNING Risk of injury or death dueto
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cann otprotect vehicle occupants as inten‐
ded.
In addition, the operation of the automatic
front passenger airbag shutoff could be
re stricted. 32
Occupant saf ety

#
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. Ve
hicles with window airbags in all rows of
seats: &
WARNING Risk of injury duetomalfunc‐
tioning sensors in the door
The function of the airbags can be impaired
due tomodifications or incor rect wo rkper‐
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha vewo rkon the doors or door
trim car ried out at a qualified specialist
wo rkshop. &
WARNING Risk of injury duetodeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the co-d rive r airbag Fu
nction of the automatic co-d rive r airbag
shu toff
The automatic co-driver airbag shutoff is able to
de tect whe ther the co-driver seat is occupied by
a person or a child restra int sy stem. The co-driver
airbag is enabled or disabled accordingly. &
WARNING Risk of injury or death dueto
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When
fitting a child restra int sy stem tothe co-
driver seat, alw ays make sure of thefo llowing:
R Ensure that thech ild restra int sy stem is posi‐
tioned cor rectly (/ page 40).
R Always comply with thech ild restra int sy stem
manufacturer's ins tallation instructions.
R Never place objects (e.g. cushions) under or
behind thech ild restra int sy stem.
R The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
co-driver seat.
R The ba ckrest of thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the co-driver
seat.
R The child restra int sy stem must not touch the
ro of or be put under stra in by the head
re stra ints. Adjust the seat backrest inclina‐
tion and the head restra int setting accord‐
ingly. &
WARNING Risk of injury or death dueto
objects between the seat sur face and the
ch ild restra int sy stem
Objects between the sitting sur face and the
ch ild restra int sy stem could af fect the func‐
tion of the automatic co-driver airbag shutoff. #
Do not place any objects between the
sitting sur face and thech ild restra int
sy stem. #
Make sure that the entire base of the
ch ild restra int sy stem is resting on the
sitting sur face of the co-driver seat. #
Make sure that the backrest of the
fo rw ard-facing child restra int sy stem is,
as far as possible, resting on the seat
backrest of the co-driver seat. #
Always comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions. A person on
the co-driver seat must obser vethe
fo llowing information:
R Fasten seat belts cor rectly (/ page 28).
R Sit in an almost upright seat position with
their back against the seat backrest.
R Sit with their feet resting on thefloor, if possi‐
ble. Occupant saf
ety33

Inter
rupting automatic operation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Press the008C button on theke y again for
longer than 0.5 seconds.
Ad justing the opening angle of the tail gate
Setting the end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic opera‐
tion in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds once.
The cur rent position of theta ilgate has been
sa ve d as the end position.
Re setting tothe maximum opening angle #
Open theta ilgate. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
Re setting the tailgate
Yo u must reset theta ilgate if there has been a
malfunction or an inter ruption in thevo ltage sup‐
ply. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brief lypress the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open thetai lgate. #
When theta ilgate is fully open, press the
008C closing button in theta ilgate and step
out of the swinging range of theta ilgate.
The tailgate closes. When thetai lgate is fully
closed, it is reset and operational.
% When the008C button of theke y is prog ram‐
med for operating theta ilgate (/ page61),
yo u can also use theke yto open and close
th eta ilgate. Opening and closing
there ar window &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when the engine is running,
especial lyifth eve hicle is in motion. #
Always switch off the engine before
opening there ar wind ow. #
Never drive with there ar wind owopen. Re
quirements
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R To
open using theke y:
- The vehicle is equipped with an EAS Y-
PA CK tailgate and the008C button on the
ke y is prog rammed toopen there ar win‐
dow (/ page61) or theve hicle is
equipped with the Bunk Package.
Opening #
Press the008C button on thekey.
or #
Press button 1onthe handle on there ar
wind ow.
Closing #
Swing there ar wind owdown and push it
closed. 60
Opening and closing

Prog
ramming the key button for the tail gate
or rear window
Re quirements
R The tailgate and there ar wind oware closed.
R The ignition is swit ched on.
If yo ur vehicle is fitted wi than EA SY-PAC Ktail‐
gate ,yo u can prog ram the008C button on the
ke y either toopen/close theta ilgate or toopen
th ere ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta‐
neously for appro ximately five seconds.
Af ter successfully changing the function, the
ve hicle turn signal lamps flash once. #
Check the function of the008C button on the
key. Side window
Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2.
The windo wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
Yo u can still operate the side windo wswhen the
ve hicle is par ked. This function will remain availa‐
ble for around five minutes or until you open a
front door. Opening and closing
61