2021 MERCEDES-BENZ V-CLASS MPV adblue

#
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Note
s on short-distance trips
If th eve hicle is predominantly used in short-dis‐
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate filter can occur.
Due tothis, fuel may also accumulate in the
engine oil and cause engine failure.
During automatic cleaning, extreme lyhot exhaust
ga ses escape from theex haust pipe. Maintain a
dis tance of at least 1 m to other objects, e.g.
par kedve hicles, in order toavoid material dam‐
age.
If yo u main lydrive short dis tances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every500 km. This facilitates the
re ge neration of the diesel particulate filter.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spare parts may not be available
immediatel y.The releva nt wo rkshop directories
are available from a Mercedes-Benz Service
Cent re.
Fu el
In some countries, only fuels with an inc reased
sulphur con tent are available.
Uns uitable fuel can cause engine damage. Yo u
can find fur ther information under "Fuel"
(/ page 270).
Ad Blue ®
Ad Blue ®
is not available in suf ficient quality in all
countries. Therefore, check theAd Blue ®
leve l,
particular lybefore driving outside Europe
(/ page 148). Consul t aqualified specialist
wo rkshop for advice.
Yo u can find information about AdBlue ®
in "Oper‐
ating fluids and capacities" (/ page271).
Low beam
In countries in whi chtraf fic drives on the oppo‐
site side of thero ad from the count ryin which
th eve hicle is regis tere d, you will ha vetoswitch
th e headlamps tosymmetrical dipped beam. This
will pr event oncoming traf fic from being dazzled.
Symm etrical dipped beam will no longer illumi‐
nate the edge of the car riag ewa y as far or as
high. Ve
hicles with halogen headlamps:
It is not necessa ryto change the headlamps over
to symmetrical dipped beam. The statutory
requ irements of the count ries in which tra ffic
drives on the opposite side of thero ad from the
country in whi ch theve hicle is regis tere d are also
met without changing over.
Ve hicles with LED headlamps:
Yo u can set the low beam for driving on theright
or left via the on-board computer (/ page189).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Cent re.
Information on brakes &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine, shift
to a lo werge ar in good time. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page143).
R invehicles with a manual transmission, shift
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed. 13 8
Driving and pa rking

R
The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 269). #
Open fuel filler flap 1. #
Turn fuel filler cap 2anti-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel
va pours from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. #
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1.
% Ve
hicles with a diesel engine and incor‐
re ct fuelling pr otector against refuelling
with petrol: thefiller neck is designed for
re fuelling at diesel filling pumps for
passenger vehicles.
% Ve
hicles with a diesel engine without an
incor rect fuelling pr otector: refuelling pre‐
fe rred at diesel filling pumps for passenger
ve hicles. Ho wever,yo u can also refuel at a
diesel filling pump for lor ries.
% If
th e fuel tank has been run comple tely dr y,
to p up with at least 5 l of fuel. Before starting th
e engine again: switch on the ignition three
or four times.
% Ve
hicles that can use a mixture of fuels can
be recognised bythest icke r "Ethanol up to
E85!" on the fuel filler flap. Ad
Blue ® Note
s onAdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines. In order for
th eex haust gas af tertre atment tofunction prop‐
er ly, only use AdBlue ®
in accordance with
ISO 222 41 .
Ad Blue ®
has thefo llowing properties:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Fill the
Ad Blue ®
tank only in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once.
Obser vethe no tes on the operating fluid AdBlue ®
(/ page 272).
Ad Blue ®
av ailability:
R AdBlue ®
can be topped up at a qualified spe‐
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R AdBlue ®
is available at numerous filling sta‐
tions via AdBlue ®
filling pumps.
R Alternatively, AdBlue ®
is available at qualified
specialist workshops, e.g. a Mercedes-Benz
Service Centre, and at numerous filling sta‐
tions as an AdBlue ®
re fill canis ter or AdBlue ®
re fill bottle.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip. 14 8
Driving and pa rking

Calling up
theAd Blue ®
ra nge and AdBlue ®
fill
le ve l display
On-board computer:
4 Service 5
AdBlue
Ad Blue ®
freezes at a temp erature of appr ox‐
imately -11 °C. The vehicle is equipped with an
Ad Blue ®
preheating sy stem at thefa ctor y.This
means that winter operation is also ensured for
te mp eratures below -11 °C. If youto p up AdBlue ®
at temp eratures below -11 °C, theAd Blue ®
level
in the instrument clus ter may not be displa yed
cor rectl y.Ifth eAd Blue ®
is frozen, drive for at
least 20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is cor‐
re ctly displa yed. In extreme winter conditions,
th e time needed todetect the amount topped up
may be considerably longer. Park theve hicle in a
wa rm garage tospeed up this process. #
Call up the menu.
The multifunction display will show the
Ad Blue ®
leve l.
To pping up AdBlue ®
* NOTEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill th e fuel
ta nk. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. *
NOTEOver filling theAd Blue ®
tank due to
th eve hicle standing at an angle The
AdBlue ®
tank can only be filled as inten‐
ded when theve hicle is par ked on a le vel sur‐
fa ce. This way,va riations in thefilling amount
are avoided.
When filling there ser voir when theve hicle is
st anding at an angle, there is a risk of overfill‐
ing. This may damage exhaust gas af tertre at‐
ment components. #
Park theve hicle on a le vel sur face tofill
th eAd Blue ®
tank. Re
quirements
R The auxiliary heating is switched off.
R The ignition is switched off.
R The front left-hand door is open.
The following messages that appear in succes‐
sion in the multifunction display indicate that you
need torefill th eAd Blue ®
tank:
R Refill AdBlue See Owner's Manual
The AdBlue ®
tank has dropped tothere ser ve
le ve l.
R Refill AdBlue Emer. oper. in XXX km See Own-
er's Manual
The low AdBlue ®
leve l will result in limited
per form ance af terth ere maining dis tance dis‐
pl ay ed has been driven. Top up AdBlue ®
as
qu ickly as possible.
R Emergency operation: 20 km/h No start in
XXX km See Operating Instructions
The vehicle speed is limited toappr oximately
20 km/h. You will on lybe able todrive the
ve hicle the dis tance shown. Subsequently, it
will no longer be possible tostart the engine.
R Refill AdBlue Engine start not possible
The vehicle can no longer be star ted.
Yo u can also ha vetheAd Blue ®
fill le vel and the
Ad Blue ®
ra nge displ ayed (/ page149).
Opening theAd Blue ®
filler cap #
Open the front door on the left-hand side and
fo ld out filler flap 1. #
Close all vehicle doors topreve nt ammonia
va pours from entering theve hicle interior. #
Turn blue AdBlue ®
filler cap 2anti-clockwise
and remo veit.
Fu elfiller cap 3forth e fuel remains closed. Driving and parking
14 9

Re
fuelling with a refill canis ter Example
#
Unscr ewthe cap on AdBlue ®
re fill canis ter
1 . #
Screw disposable hose 2onto the opening
of Ad Blue ®
re fill canis ter1 until hand-tight. #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter1.
The filling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re fill canis ter1 can be remo ved
when it has been only partially em ptied.
% Avoid storing AdBlue ®
containers perma‐
nently in theve hicle. #
Unscr ewdisposable hose 2inreve rse order
from AdBlue ®
re fill canis ter1 and thefiller
neck of theve hicle.
Closing theAd Blue ®
filler cap #
Afterfilling theAd Blue ®
tank, place the
Ad Blue ®
filler cap on thefiller neck and
tigh ten it clo ckwise. #
Turn theAd Blue ®
filler cap until the lettering
is legible and horizontal.
The filler neck is only loc ked cor rectly when
th is is the case. #
Open the front left-hand door firs t, and then
close thefiller flap. #
Swit chon the ignition.
The Refill AdBlue See Owner's Manual mes‐
sage in the multifunction display must go out
af te r appro x. 20 seconds. If the message con‐ tinues
tobe displa yed, you must add more
Ad Blue ®
. Park
ing Pa
rking theve hicle &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact with hot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and injury
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle or the drive‐
train due torolling away #
Always park your vehicle safely and
according tolegal requirements. #
Always proper lysecure theve hicle
against rolling away. 15 0
Driving and pa rking

St
andard. The sulphur con tent of the diesel fuel
may not exceed the limit values forth e sulphur
content of diesel fuel stated abo ve. Only
appr ovedfatty acid me thyl es ter with this fuel
qu ality can avoid damage being caused due to
re sidue build-up and/or cor rosion.
Pure fatty acid me thyl es ter and diesel fuel that
has a higher percentage of fatty acid me thyl
es ter,fo rex ample, B20, could damage the fuel
sy stem and the engine.
The identification of thefa tty acid me thyl es ter on
th e fuel dispenser must clear lyindicate that it ful‐
fi ls thest andard for lo w-sulphur diesel fuel. If the
identification is not clear, do not refuel.
Sulphur con tent by weight
* NO
TEDama getothe emission cont rol
sy stem forve hicles with diesel particu‐
late filters If
yo u use diesel fuel with a sulphur con tent
th at is too high, the emission cont rol sy stem
may be damaged. #
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ve
hicle without diesel particulate filter: In
countries in which only diesel fuel with a higher
sulphur con tent is available, theve hicle's engine
oil change is car ried out at shor ter inter vals. Fur‐
th er information on oil change inter vals can be
obtained at a qualified specialist workshop.
Information about cur rent countr y-specific sul‐
phur content is available:
R Atany Mercedes-Benz service centre
R Athttps://be vo.mercedes-benz.comunder
th e specifications on Sheet Number 136.2
Note s on low outside temperatures
Re fuel your vehicle with as much winter diesel
fuel as possible at the beginning of winter.
Before switching towinter diesel fuel, the fuel
ta nk should be as em pty as possible. When first
re fuelling with winter diesel fuel, only refuel using
a small amount, forex ample, toreser veleve l. The
next time youre fuel, fill th e fuel tank again nor‐
mal ly.
Fu rther information on fuel is available:
R Atafilling station
R Ataqu alified specialist workshop Ta
nk content and reser vefuel
The total capacity of the fuel tank may vary,
depending on theve hicle equipment.
Capacity Model
Total capacity
Ve hicles with a diesel
engine: Appr
ox.57 litres
or
Appr ox. 70 litres
Ve hicles with a petrol
engine Appr
ox. 70 litres Mode
lO f whichreser ve
fuel
Ve hicles with a diesel
engine: Appr
ox.10 litres
Ve hicles with a petrol
engine Appr
ox.13 litres Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 269).
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or
one that does not comply with the specifications
of these operating instructions.
* NO
TEDama gecaused byadditives in
Ad Blue ®
or by diluting AdBlue ® The
AdBlue ®
ex haust gas af tertre atment sys‐
te m could be destr oyed bythefo llowing:
R additives in AdBlue ®
R diluting AdBlue ® #
Only use AdBlue ®
in accordance with
ISO 222 41 . #
Do not mix additives. #
Do not dilu teAd Blue ®
. 272
Tech nical da ta

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Display messages
Possible causes/consequences and 0050 0050Solutions
If engine oil frequently needs tobe topped up: #
Have the engine checked at a qualified specialist workshop.
00B2
Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 223). #
If necessar y,top up the engine oil (/ page 224).
00B4 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (s tationary hea ter) is deactivated
in there ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest filling station. Ad
Blue ® Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 149).
00C8 Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is suf ficient only for
th e dis tance displ ayed. If you subse quently start the engine again,
yo u will be able todrive theve hicle only at a maximum speed of
20 km/h forth e dis tance shown. Engine mana gement will then pre‐
ve nt the engine from starting. #
Top up with AdBlue ®
immedia tely (/ page149).
00C8 Limp -home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can
drive the dis tance shown at a maximum speed of 20 km/h. If you
subsequently switch off the engine, the engine management sy stem
will pr eventthe engine from being star ted again. You will then be
able tostart the engine only once you ha verefilled theAd Blue ®
ta nk. #
Stop theve hicle in accordance with the tra ffic conditions. #
Top up with AdBlue ®
immedia tely (/ page149). Displ
aymessa ges and warning and indicator lamps 295

Display messages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
lon gerst art the engine. #
Top up with at least 8 l AdBlue ®
(/ page 149). #
Turn theke yto position 0048inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel.
0099 AdBlue system Malfunc-
tion See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
0099 AdBlue malfunction
Emer. oper. in XXX km
See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
The displa yed dis tance is the maximum you can drive. If you subse‐
qu ently start the engine again, you will be able todrive theve hicle
only at a maximum speed of 20 km/h forth e dis tance shown. Af ter
th at, the engine management sy stem will pr event the engine from
being star ted again. #
Consult a qualified specialist workshop immediatel y.
0099 Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u may continue todrive the displa yed dis tance at a maximum
speed of 20 km/h. If you subse quently switch off the engine, the
engine management sy stem will pr eventthe engine from being star‐
te d again. #
Drive on toaqu alified specialist workshop.
or #
Stop theve hicle in accordance with the tra ffic conditions and
consult a qualified specialist workshop.
0099 Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u can no lon gerst art the engine. #
Inform a qualified specialist workshop immediately. Ty
res Display messages
Possible causes/consequences and 0050 0050Solutions
Rectify tyre pressure *T
he tyre pressure is too low in at least one of the tyres, or the dif fer‐
ence in tyre pressu rebetween the individual wheels is too great. #
Check the tyre pressure at the next opportunity . #
Correct the tyre pressure as necessar y. #
Restart the tyre pressure monitoring sy stem (/ page 255).
Check tyre(s) *A
warning tone also sounds.
The tyre pressure in one or more tyres has dropped significantl y.296
Display messages and warning and indicator lamps