2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Wi
ng.................................................... 11 2
Fu el
Ad ditives............................................ 270
Diesel................................................. 271
E1 0..................................................... 270
Flexible fuel vehicles..........................2 70
Fu elreser ve........................................ 272
Journe ysabroad................................ .138
Low outside temp eratures.................. 271
Pe trol.................................................. 270
Quality (diesel). ................................... 271
Quality (petrol)................................... 270
Re fuelling............................................ 147
Sulphur content.................................. 270
Ta nk capacity..................................... 272
Fu el consum ption
Displaying theave rage ....................... 184
Fu ses....................................................... 247G
Gearshift le ver........................................ 141
Gearshift recommendation
Manual shifting (automatic trans‐
mission )............................................. .145
Manual transmission........................... 141
Genera l operating permit number
(EC)......................................................... .268
Glasses comp artment.............................. 97
Glo vecompa rtment
Opening/closing.................................. 97H
Handbrake (electrical) see Electric parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning light sy stem
Swit ching on/of f................................ 107
Head restra int
Ad justing electrically............................ 93
Ad justing mechanically........................ 92
Headla mpflasher ................................... 106
Help call see Mercedes-Benz emergency call sy stem
High beam Activating/deactivating...................... 106
Re placing light sources.......................1 12
High-pressure cleaner (care)................ 227 Highbeam
Adaptive Highbeam Assist..................1 08
Hill start assi st....................................... 16 5
Hinged windo ws
Child saf ety loc k................................... 48
HOLD function Notes.................................................. 16 5
Switching on/of f................................ 16 5
Home screen (media display)................ 19 5
Hot-water auxiliary heater Displa ys(remo tecontrol)................... 12 9
Fu nction............................................. 127
Problems............................................ 13 0
Switching on/off byremo tecontrol... 12 8
Switching on/off wi th the button.......1 28 I
Identification plate Engine................................................ 268
Refrigerant......................................... 275
Ve hicle...............................................2 68
Ignition key
see Key
Ignition lock ............................................ 13 6
Immobiliser .............................................. 66
Implied warranty (vehicle)....................... 24
Indicator Activating/deactivating...................... 106
Indicator lamps see Warning/indicator lamps
Installations .............................................. 17
Instrument clus ter
Ad justing the lighting......................... 183
Displ ays.............................................. 180
No tes.................................................. 180
No tes on warning/indicator lamps.... .302
Overview............................................ 180
Wa rning/indicator lamps overview......... 7
Instrument clus ter (care) ...................... 230
In stru ment lighting ................................ 183
Instrument panel see Cockpit (o verview)
Intelligent Light Sy stem
Ac tivating/deactivating...................... 108
Ac tive headla mps.............................. .107
Ad aptive Highbeam Assist..................1 08
Cornering light.................................... 107
Mo torw ay mode................................. 108
Overview............................................ 107318
Index

Interior lighting
Ambient lighting.................................. 111
Setting................................................ 111
Switch-off del aytime.......................... 111
Interior motion sensor Function............................................... 68
Switching on and of f............................ 68
iPad ®
atta chment.................................. .104
iPhone ®
see Smartphone integration
ISOFIX child seat anchor
Fitting.................................................. .42
Seats suitable for attaching.................. 41J
Jack Declaration of conformity..................... 21
St orage location................................. 247
St ow age compartment in there ar...... 247
Journe ysabroad
No tes.................................................. 13 8
Jump-start connection point................. 237 K
Key Acoustic locking verification signal...... 49
Battery................................................. 50
Co nvenience opening......................... 12 5
Emergency key element...................... .50
Fu nctions............................................. 49
Ke yring attachment............................. 50
Overview.............................................. 49
Problem................................................ 51
Programming the button forthe
electric sliding door.............................. 57
St art theve hicle................................. 13 6
Un locking setting................................ .50
Ke y positions..........................................1 36L
Lane Keeping Assist
Ac tivating/deactivating...................... 175
Fu nction.............................................. 174
Sensitivity........................................... 175
Language Notes.................................................. 19 9
Setting............................................... 200
Lashing points Information......................................... 278
Overview.............................................2 15Le
vel control
see AIRMATIC
Light switch (o verview) ........................ .105
Lighting Adjusting the instrument lighting....... 183
Intellige nt Light Sy stem...................... 107
Lighting see Lights
Lights Active headla mps.............................. .107
Ad aptive Highbeam Assist..................1 08
Ad aptive Highbeam Assist Plus.......... 109
Au tomatic dipped beam..................... 105
Combination swit ch............................ 106
Corne ring light.................................... 107
Dipped beam...................................... 105
Driving ab road (symm etrical
dipped beam)..................................... 105
Fo g light (extended range).................. 108
Haza rdwa rning light.......................... .107
Headla mpflasher.............................. .106
High beam.......................................... 106
Indicator............................................. 106
Light switc h........................................ 105
Mo torw ay mode................................. 108
Pa rking light...................................... .105
Ra nge................................................. 106
Re ar fog light...................................... 106
Re sponsibility with lighting sy stems... 105
Setting theex terior lighting switch-
off delay time...................................... 11 0
St anding light.................................... .105
Switching the Intelligent Light Sys‐
te m on/of f......................................... 108
Switching the sur round lighting
on/off................................................ .110
Limiter Calling up a speed.............................. 15 9
Fu nction............................................. 15 8
Kickdown............................................ 15 8
Le ver.................................................. 15 9
Pa ssive...............................................1 58
Pe rm anent setting.............................. 16 0
Re quirements.................................... .159
Selecting........................................... .159
Setting the speed............................... 15 9
St oring a speed..................................1 59
Switching off...................................... 15 9
Switching on....................................... 15 9
Sy stem limits......................................1 58
Limiting the opening angle (tailgate) .....60
LINGU ATRO NIC
Ope rable functions.............................1 96 Index
319

St
arting............................................. .196
Live Traf fic Information
Swit ching the tra ffic information
display on.......................................... .204
Load comp artment and rear interior
lamps
Replacing light sources.......................1 15
Load distribution.................................... 213
Load pr otection net ................................ 216
Load securing Fitting and removing tie-down eyes.... 215
Lashing points.................................... 215
No tes.................................................. 214
Load securing aid Luggage compartment partition......... 217
Re moving/fitting a load pr otection
net...................................................... 216
Loading guidelines .................................212
Low beam Replacing light sources.......................1 12
Lu bricant additives
see Additive
Lu ggage compartment partition
Fo lding up/down................................ 217
Re moving/fitting............................... .217
St ow age compartments......................2 17
Lu mbar support (4-w ay).......................... 73
Lu xury rear seat
Ad justing electrically............................ 86
Ad justing the head restra int................. 94
EAS Y-ENTRY easy entry and exit
fe atur e.................................................. 85
Moving................................................ .87M
M+S tyres................................................ 24 9
Main beam Adaptive Highbeam Assist Plus.......... 109
Maintenance Notes.................................................2 20
Maintenance see ASS YST PLUS service inter val display
Malfunction Restra int sy stem.................................. 27
Manual transmission Engaging reve rsege ar......................... 141
Using thege arshift le ver.................... .141
Map Displaying online map contents......... 204 Displaying
weather information.......... 204
Moving.............................................. .203
Selecting the map orientation............ 203
Setting the map scale........................ 203
Switching mo torw ay information
on/off............................................... .203
Matt finish (cleaning instructions) .......228
Maximum gross vehicle weight ............ 268
Maximum speed see Limiter
MBUX multimedia sy stem
No tes.................................................. 194
Operating theto uchsc reen................. 19 5
Overview............................................ 194
Re setting (factory setting).................. 200
MBUX multimedia sy stem
see Display (MBUX multimedia sy stem)
Media Menu (on-board computer)................. 186
Operating media playbac k.................. 186
Overview of the functions and sym‐
bols.................................................... 208
Selecting a media source...................1 86
Media display Home screen...................................... 19 5
Media mode Connecting Blue tooth®
audio
equipment.......................................... 209
Medical aids ............................................ .23
Memory function (seat).......................... .73
Menu (on-board computer) Assis tance graphic............................ .183
Media................................................. 186
Na vigation.......................................... 185
Ra dio..................................................1 86
Service............................................... 183
Settings.............................................. 189
Te lephon e.......................................... .188
Menu overview (on-boa rdcompu ter)... 183
Mercedes me Information......................................... 191
Mercedes me connect Breakdown assi stance call via the
breakdown assis tance button............. 19 2
Calling the Cus tomer Centr e............... 191
Consenting todata transfer................ 19 2
Information......................................... 191
Making a call via theov erhead con‐
trol panel............................................ 19 2
Tr ans ferred data................................. 19 2320
Index

Mercedes PRO
Information......................................... 191
Mercedes PRO connect Breakdown assi stance call via the
breakdown assis tance button............. 19 2
Calling the Cus tomer Centre............... 191
Consenting todata transfer................ 19 2
Information......................................... 191
Making a call via theove rhead con‐
trol panel............................................ 19 2
Tr ans ferred data................................. 19 2
Mercedes-Benz emer gency call sy stem
Au tomatic emergency call.................. 233
Information........................................ 233
Information on data transfer.............. 234
Manual emer gency cal l...................... 234
Overview............................................ 233
Self-diagnosis (Russia )....................... 235
St arting/ending ERA-GLONASS
te st mode........................................... 235
Mercedes-Benz service centre see Qualified specialist workshop
Message (multifunction display) see Display message
Message memory................................... 279
Mir rors
see Outside mir rors
Mobile phone Frequencies........................................ 267
Tr ansmission output (maximum )........ 267
Mobile phone see Mobile phone
see Smartphone integration
see Telephone
Model series see Vehicle identification plate
Mo torw ay mode ..................................... 108
Mounting a load...................................... 212
Multifunction display (on-board
computer)............................................... 182
Multimedia sy stem
see MBUX multimedia sy stem N
Na vigation
Menu (on-board computer).................1 85
Overview............................................ 201
Showing/hiding the menu.................. 200
Switching on...................................... 200 Na
vigation
see Destination entry
see Map
see Route
Na vigation instructions (on-board
computer)...............................................1 85
Notes Carrier sy stems..................................2 19 O
Occupant saf ety
see Airbag
see Automatic co-driver airbag shutoff
see Automatic measure s after an accident
see Child seat
see Pets in theve hicle
see Post-collision brake
see PRE-SAFE ®
(anticipa tory occu‐
pant pr otection)
see Restra int sy stem
see Seat belt
On-board computer Assis tance graphic menu................... 183
Digital speedome ter........................... 184
Displ aying the service due dat e......... 220
Media menu....................................... 186
Menu navigation.................................1 85
Menu overview................................... 183
Multifunction display.......................... 182
Operation...........................................1 81
Overview.............................................1 81
Ra dio menu........................................ 186
Service menu..................................... 183
Settings menu.................................... 189
Showing thera nge.............................. 184
Te lephone menu................................. 188
Tr ip menu........................................... 184
On-board diagnostics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics............................. .267
No tes.................................................. 267
Tw o-w ayradios...................................2 67
Open-source software............................. 26
Opening and closing the pop-out
windo ws.................................................... 62
Opening/closing the bonnet ................. 221
Ope rating fluids
Ad Blue ®
.............................................. 272
Ad ditives (fuel)................................... 270
Brake fluid......................................... .274
Coolant (engine).................................2 74 Index
321

Engine oil............................................
273
Fu el (diesel)........................................2 71
Fu el (petrol)........................................ 270
No tes.................................................2 69
Wi ndsc reen washer fluid.................... 275
Operating saf ety
Chan ges in the engine po wer outpu t....22
Declaration of conformity (electro‐
magnetic compatibility)........................19
Declaration of conformity (Jack)........... 21
Declaration of conformity (wireless
ve hicle components)............................19
Information........................................... 18
Operating sun visor................................ 11 9
Original parts............................................ 16
Outside mir rors
Fo lding in/out.................................... .118
Setting................................................ 11 8
Setting options..................................... 14
Overhead control panel Adjusting the interior lighting.............. 111
Overview.............................................. 13
Owner's Manual (digital)......................... 15
Owner's Manual (vehicle equipment) .....17 P
Pa int (cleaning instructions) .................228
Pa int code.............................................. .268
Pa norama sliding sunroof
Closing.................................................64
No tes................................................... 63
Opening................................................ 64
Opening and closing thero ller sun‐
blind.................................................... .65
Problem................................................ 66
Pa rk position
Engaging............................................. 14 3
Engaging au tomatically....................... 14 3
Pa rking aid
see PARKTRONIC
Pa rking assistance sy stems
see Active Parking Assist
Pa rking brake (electrical)
see Electric parking brake
Pa rking light .......................................... .105
Pa rking up.............................................. .152
PA RKTRONIC
Fu nction............................................. 16 6
Switching on/of f................................ 167PA
SSENGER AIR BAGstatus display
see Automatic front passenger
front airbag shutoff
Pe rm issible axle load ............................ .268
Pe rm issible gross mass ........................ 268
Pe rm itted towing me thods.................... 24 2
Pe trol ....................................................... 270
Pe ts in the vehicle .................................... 48
Plastic trim (care).................................. 230
Po st-collision brake ................................ .36
Po we r supp ly
Engaging............................................. 13 6
PRE-SAFE ®
(anticipatory occupant
pr otection)
Fu nctio n............................................... 36
Re versing measures............................ .36
Profile Creating a new profile........................ 197
No tes.................................................. 197
Selecting profile options..................... 197 Q
QR code (rescue card) .............................24
Qualified specialist workshop ................22 R
Ra dar and ultrasonic senso rs
Damage.............................................. 15 3
Ra dio
Menu (on-boa rdcompu ter)................. 186
Overview of the functions and sym‐
bols.....................................................2 10
Ra dio ope rating permit
Tr ansmit terke y..................................... 21
REACH regulation .....................................23
Re alwo od (care)................................... .230
Re ar and load comp artment lamps
Re placing light sources.......................1 15
Re ar ben chseat
Fo lding forw ards and backwards.......... 80
Moving................................................ .79
No tes....................................................74
Seat/bunk combination....................... 88
Using the entry andexitfeature
(EA SY-ENTRY)....................................... 78
Re ar ben chseat
see Seats
Re ar fog light..........................................1 06322
Index

Re
ar seat
Ad justing the seat backres t.................. 82
EAS Y-ENTRY easy entry and exit
fe atur e.................................................. 81
Fo lding forw ards and backwards.......... 83
In stalling and removing........................ 84
Moving................................................. 82
Re ar seats
No tes....................................................74
Seat anchorage.................................... 74
Seating variants................................... .74
Re ar window
Sepa rately opening and closing............ 60
Re ar window wiper
Re placing............................................ 11 8
Switching on/of f................................. 11 6
Re cycling
see Take -ba ckof end-of-life vehi‐
cles (environmental pr otection)
Re ducing agent
see AdBlue ®
Re frigerant (air conditioning)
No tes.................................................. 275
Re frigerator box
Switching on and off.......................... 104
Re fuel
To pping up AdBlue ®
........................... 14 9
Re fuelling
Displaying theAd Blue ®
leve l.............. 14 9
Re fuelling theve hicle.......................... 147
Re gistration
Ve hicle................................................. 22
Re gulating headlamp range .................. 106
Re mo tecont rol (stationa ryheat‐
ing/ventilation)
Displ ays.............................................. 12 9
Re placing the battery.................1 29,13 3
Setting........................................ 128, 13 2
Re placing a wheel
Fitting a new wheel............................. 261
Re placing bulbs
Ta il lamp types.................................... 11 3
Ta il lamps............................................ 11 3
Re placing light sources
Daytime running lights........................ 11 2
Fitting/removing co ver (front
wheel ar ch)......................................... 11 2
High beam.......................................... 11 2
Low beam........................................... 11 2
Re ar and load compartment lamps.... .115 St
anding/parking lights..................... .112
Sur round lighting................................ 11 5
Tu rn signal light...................................1 12
Re scue card.............................................. 24
Re set function (MBUX multimedia
sy stem)................................................... 200
Re set function (MBUX multimedia
sy stem)
see Reset function (MBUX multi‐
media sy stem)
Re setting (factory setting)
see Reset function (MBUX multi‐
media sy stem)
Re setting the trip compu ter.................. 184
Re sidual heat utilisation
Switching on/off................................1 25
Restra int system
Basic instructions forch ildren.............. 37
Fu nction in an accident........................ 27
Fu nctionality......................................... 27
Malfunction.......................................... 27
Pr otection impaired.............................. 27
Pr otection pr ovided.............................. 27
Self-test................................................ 27
Wa rning lamps...................................... 27
Rest ricting the shift range.................... 14 3
Re versing camera
Care.................................................. .229
Fu nction............................................. 167
Opening the camera co ver (360°
Camera)............................................. 16 9
Ro llaw ay protection
see HOLD function
Ro ller sunblind
Pa norama sliding sunroof.................... .65
Ro of car rier
see Roof luggage rack
Ro of lining (care) .................................... 230
Ro of luggage rack.................................. 278
Ro ute
Calculating......................................... 203
Selecting options............................... 203
Ru nning-in no tes.................................... 13 6 S
Saf ety sy stems
see Driving saf ety sy stem
Saf etyve st.............................................. 232 Index
323

Seat
Adjusting (manually). ............................ 69
Seat belt Activating/deactivating seat belt
adjustment........................................... 30
Ad justing the height............................. 30
Care................................................... 230
Fa stening.............................................30
Pr otection impaired.............................. 29
Pr otection pr ovided............................. .28
Re leasing.............................................. 30
Seat belt adjustment (function)............ 30
Wa rning lamps.................................... .30
Seat belt adjustment Activating/deactivating........................ 30
Fu nction............................................... 30
Seat belt tensioners
Ac tivation............................................ .27
Seat co ver (care).................................... 230
Seat ventilation
Switching on/off .................................. 95
Seat/bunk combination Folding up the bed extension.............. .90
Ins talling and removing......................... 91
Ins talling and removing stowage
compartments..................................... .98
Ins talling/ removing bed extension....... 90
Moving................................................. 90
No tes................................................... 88
Setting up/folding away the ber th....... 90
Seats 4-waylumbar suppor t.......................... 73
Ad justing (electrically).......................... 71
Ad justing armrests............................... 74
Ad justing the head restra ints
mechanically........................................ 92
Cor rect driver's seat position............... 69
Ins talling and removing rear ben ch
seat...................................................... 81
Operating the memory function........... 73
Ro tate (front seat)................................74
Setting options..................................... 14
Securing luggage.................................... 212
Selecting a gear
see Shifting
Selecto r lever
see DIRECT SELECT le ver
Self-test Automatic front passenger front
airbag shutoff....................................... 34
Sensors (care)........................................ 229 Service
see ASS YST PLUS service inter val display
Service (on-boa rdcompu ter)................ 183
Service Centre see Qualified specialist workshop
Service products Refrigerant (air conditioning).............. 275
Setting a speed limit see Limiter
Setting the airflow................................ .123
Setting the map scale
see Map
Setting the speed
see Cruise control
Setting thetemp erature ........................ 124
Settings (on-board computer)............... 189
Shift paddles see Steering wheel gearshift paddles
Shifting Gearshift recommendation (man‐
ual shi fting, automatic transmis‐
sion).................................................. .145
Gea rshift recommendation (man‐
ual transmission)................................ 141
Short-distance trips............................... 13 8
Showing thera nge................................. 184
Side airbag................................................31
Side window Closing using theke y........................... 63
Co nvenience closing............................ 63
Con venience opening........................... 62
Opening wi th theke y............................ 62
Problems.............................................. 63
Side wind ows
Ad justing.............................................. 63
Closing................................................. 61
Closing (all).......................................... .61
Opening................................................ 61
Opening (all). ........................................ 61
Sliding door B-pillar door sill (button)....................... 55
Centre console (button)....................... 55
Child saf ety loc k................................... 47
Closing (from the inside)......................54
Closing (from the outside).................... 54
Opening (from the inside).....................54
Opening (from the outside)..................54
Sliding sunroof see Panorama sliding sunroof 324
Index

Smartphone
see Smartphone integration
see Telephone
Sma rtphone integ ration
Overview............................................ 207
Snow chains........................................... 250
Soc ket (12 V)
Fr ont centre console.......................... 102
Re ar.................................................... 103
Soc ket (230 V)
Re ar.................................................... 103
Software update System updates..................................1 97
Sound menu Functions overview............................. 211
Spare wheel Fitting/removing................................2 65
No tes.................................................2 65
Speciali stwo rkshop
see Qualified specialist workshop
Specific absor ption rate .......................... 19
Speed limitation, winter tyres Setting................................................1 60
Speedome ter.......................................... 180
St andard
see Lane Keeping Assist
St anding light......................................... 105
St anding/parking lights
Re placing light sources.......................1 12
St arting assi stance
see Jump -sta rt connection point
St arting-o ffaid
see Hill start assist
St ationary heater
see Auxilia ryheating
St ationary heating
see Auxilia rywa rm-air hea ter
St ationary heating/ventilation
Displ ays (remo tecontrol)................... 12 9
Setting (remo tecontrol)............. 128, 13 2
St ationary heating/ventilation
see Auxilia rywa rm-air hea ter
see Hot-water auxiliary heater
Ste ering wheel
Ad justing.............................................. 96
Ste ering wheel gearshift paddles......... 14 5
Ste ering-wheel but tons ............................. 8 St
op/start function
see ECO start/ stop function
St opping the ala rm(ATA ) ......................... 67
St ow age comp artment in there ar
Jack .................................................... 247
Ve hicle tool kit.................................... 247
St ow age space
Glasses compartment.......................... 97
Suggestions Configuring......................................... 197
Sulphur content.....................................2 70
Summer tyres ......................................... 24 9
Sur round lighting
Switching on/of f................................ 11 0
Suspension see AIRMATIC
SV HC (substances of very high con‐
cern) .......................................................... 23
Switch clock Overview............................................ 13 0
Switch-off delay time Exterior............................................... 11 0
Interior................................................ 111
Switching on the ignition ...................... 13 6
Switching seat heating on/off ................94
Switching the A/C function on/off ......12 2
Switching there ar window heater
on/off...................................................... 12 5
Switching there set function on/off
(control panel) ........................................1 24
Sy stem settings
Overview of the sy stem settings
menu..................................................1 97
Re set function (MBUX multimedia
sy stem).............................................. 200
Sy stem settings
see Language T
Ta ble
see Folding table
Ta il lamps (replacing bulbs) ...................113
Ta ilgate
Ad justing.............................................. 60
EAS Y-PA CK ........................................... 58
Limiting the opening angle...................60
Opening and closing.............................58
Opening in an emer gency..................... 58 Index
325