2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

0057
Ve
hicles with electrically
adjus table front seats
0058 Ve
hicles with manually adjus ta‐
ble front seats
1 Opens a door →
51
2 0063004700480049 Savesth e seat and
ex terior mir ror settings →
73
3 @ Seat heating →
94
4 008E Seatventilation →
95
5 00360037Unloc ks/loc ksthe
ve hicle →
52 6
Adjusts the seat electrically →
71
7 Adjusts and folds theex terior
mir rors in/out elect rically →
11 8
8 0062 Opens/closes the front
side windo ws →
61
9 0062 Opens/closes rear
hin ged windo ws →
62
A Disables/enables rear-com‐
partment hin ged window con‐
trols (o verride feature) →
48 14
Ataglance – Door control panel

Calling up the Digital Operating Instructions
Multimedia sy stem:
4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the
multimedia sy stem. #
Select one of thefo llowing menu items in the
Digital Ope rating Instructions:
R Search: here you can use keywords toquickly
locate answers toquestions concerning vehi‐
cle operation.
R Quick start: thefirs tst eps towa rds setting up
yo ur driver's seat can be found here.
R Tips : provides you with information on spe‐
cific everyday situations foryo ur vehicle.
R Animations: here you can watch animations
of theve hicle functions.
R Messages: here you can receive additional
information about the messages in the Instru‐
ment Displa y.
R Bookmarks :yo u can access your sa ved per‐
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Ope rating Instructions here. 1
Back
2 Add bookmar ks
3 Picture
4 Content area
5 Menu Some sections of
the Digital Operating Instruc‐
tions, e.g. warnings, can be expanded and col‐
lapsed.
Ad ditional options for calling up the Digital
Ope rating In stru ctions
Direct access: pressing and holding down an
ent ryintheta b bar of the multimedia sy stem
opens the cor responding content in the Digital
Operating Instructions. LINGU
ATRO NIC: calls up via thevo ice control
sy stem
The Digital Operating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating In
stru ctions can also be found
in the Mercedes-Benz Guides App in all com‐
mon app stores. Digital Operating Instructions
15

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmen tal pr otection. Todo this, obser ve
th efo llowing recommendations on opera ting
conditions and your personal driving style.
Operating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. use the ECO start/ stop func‐
tion. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in accordance with
the European Union (EU) End-Of-
Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -ba ck
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG. *
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console #
Do not ins tall accessories such as audio
sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ryparts retrofitted at a
qu alified specialist workshop. 16
General no tes

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz, the operating saf ety of theve hi‐
cle may be jeopardised. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Use only
ge nuine Mercedes-Benz GenuineParts or pa rts of
equal quality. Use only tyres, wheels and acces‐
sory parts that are appr ovedfo ryo ur vehicle
model.
Mercedes-Benz tests original parts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket
re sear ch, Mercedes-Benz is unable toassess
ot her parts. Mercedes-Benz accepts no responsi‐
bility forth e use of such parts in Mercedes-Benz
ve hicles, even if they have been appr oved of fi‐
cially or independently byate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All genuine Mercedes-Benz
GenuineParts meet there gistration requirements.
The use of non-appr oved parts may in validate the
ve hicle's general ope rating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type changes from that stated in
th ege neral ope rating pe rmit.
R other road users could be endangered.
R theex haust gas or noise le vels are adversely
af fected.
Alw ays specify theve hicle identification number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 268). Information about attachments, add-on
equipment, installations and conve
rsions
Note s on body/equipment mounting direc‐
tives
Fo r saf etyre asons, ha veadd-on equipment pro‐
duced and fitted in accordance wi th theva lid
Mercedes-Benz body/equipment mounting direc‐
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that the greatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufac‐
turers must alw ays ensure that the products they
manufacture come into circulation only in a safe
st ate and do not pose any risks topeople. Other‐
wise, there may be consequences under civil,
criminal or public la w.All manu facturers are re
sponsible forth e products that they have man‐
ufactured. Manufacturers of attachments, add-on
equipment, ins tallations and con versions must
guarantee compliance with Directive
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thefo llowing proce‐
dure for saf etyre asons:
R Do not make any other changes totheve hi‐
cle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests per form ed bypublic test bodies
or of ficial appr ovals do not rule out saf etyrisks.
Comply with the information about Mercedes-
Benz genuine pa rts (/ page16).
Yo u will find the Mercedes-Benz body/equipment
mounting directives online on the https://bb-
por tal.me rcedes-benz.com/de/GLOBAL
Yo u will also find information about the PIN
assignment and changing the fuse there.
% Yo
u can obtain fur ther information at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident and injury in
th eeve nt of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can
pr ev ent sy stems or components from func‐
tioning proper lyand/or jeopardise theve hi‐
cle's operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a qualified
wo rkshop. Note
s onthera diator
Even seeming lyminor changes totheve hicle,
such as attaching a radiator grille in winter, are
not permitted. Do not co verth era diator. Do not
use any thermal mats, insect pr otection co vers
et c.
Otherwise, theva lues of theve hicle's diagnostic
sy stem will be dis torted. In some count ries, the
re cording of engine diagnostics da tais prescri‐
bed bylaw and must be verifiable and cor rect at
all times. Operating In
structions
These Operating In stru ctions describe all models,
as well as standard and optional equipment of Gene
ral no tes 17

yo
ur vehicle that wa sav ailable at the time of
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fitted
wi th all functions desc ribed. This is also the case
fo r sy stems and functions releva nt tosaf ety.
Therefore, the equipment on your vehicle may dif‐
fe r from that in the descriptions and illustrations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult a Mercedes-Benz
Service Centre.
The Operating Instructions and Service Booklet
are impor tant documents and should be kept in
th eve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognise dangers. Operating saf
ety &
WARNING Risk of injury duetomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Always ha vethe specified service/
maintenance workas well as any neces‐
sary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components, their
software or wiring can impair their functional‐
ity and/or the functionality of other net‐
wo rked components or saf ety-re leva nt sys‐
te ms.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Always ha vewo rkon electrical and elec‐
tronic devices car ried out at a qualified
specialist workshop. If
yo u make any changes tothe on-board elec‐
tronics, thege neral ope rating pe rmit is rende red
in va lid.
Obser vethe "Vehicle electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpectedly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials may
ignite if they come into contact wi thhot parts
of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or 18
General no tes

#
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Declarations of conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regula‐
tion UN R10. Wire
lessvehicle components EU and EFTA countries onl
y:
The following information is valid for all wireless
components in theve hicle as well as the informa‐
tion sy stems and communication devices integra‐
te d in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle conform toDirecti ve2014 /53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Fu
rther information is available from any
Mercedes-Benz service centre.
Fo r Brazil on ly:
No teon two-w ayradio sy stems in theve hicle:
These sy stems are not pr otected against harmful
inter fere nce and must not cause inter fere nce in
prope rly appr oved sy stems. Ukraine onl
y:
The manufacturer hereby declares that theve hi‐
cle components that receive and/or transmit
ra dio waves fulfil thete ch nical regulations for
two-w ayradios. Further information is available
from any Mercedes-Benz service centre.
Manufacturer addresses:
Below you will find the addresses of the manufac‐
turers of wireless components. The addresses
cann otbe displa yed on the equipment due toits
size or nature.
Con venience central locking sy stem
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Ty re pressure moni toring sensors
Schrader Elect ronics Ltd., 11Tech nology Park,
Belfast Road, Antrim BT41 1QS, Northern Ireland
Heater boos ter function remo tecontrol
Ebe rspächer Climate Control Sy stems GmbH &
Co. KG, Eberspächer stra sse 24,7373 0 Esslingen,
Germany
Ra dar sensors
Au toliv Electronics ASP Inc., 26545 Ameri can
Drive, Southfield, MI 48034, USA
Ro bert Bosch GmbH, Daimler stra ße 6,
71 229 Leonberg, Germany
Mobile communication and telematics
Alpine Electronics Inc., 20-1 Yoshima-Kogyodan‐
ch i, Iwaki-Shi Fukushima-Ken, Japan
Harman Bec kerAu tomotive Sy stems GmbH, Post‐
fach 2260, 76303 Karlsbad, Germany
Ty pe of wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, Mercedes-Benz vehicles use thefo l‐
lowing wireless applications: General no
tes19

Ty
pe of wire less applications in theve hicle Fr
equency rang eT echnology Transmission output/
magnetic field stre ngth
433 MHz (433.05–434.79 MHz) Con venience central lo cking
sy stem, tyre pressure monitor‐
ing sy stem, heater boos ter
function remo tecontrol ≤
10 mW ERP
2.4 GHz ISM Band (2400–
24 83.5 MHz) Blue
tooth ®
, RLAN ≤
10 0 mW EIRP
24 .05–24.25 GHz 24GHz ISM radar ≤10 0 mW EIRP
24 .25–26.65 GHz 24GHz UWB radar ≤ -41.3 dBm/MHz EIRP mean
≤ 0 dBm/50MHz EIRP peak
76 –77 GHz 76GHz radar ≤ 55 dBm peak EIRPInformation on
the specific absor ption rate
Only forFr ance:
The values ha vebeen de term ined and tested in
accordance with Décr etn° 20 19-118 6re ga rding th
e indication of the specific absor ption rate of
ra dio-based vehicle components.
Information on the specific absor ption rate Ve
hicle components
(designation in acco rd‐
ance with EU DoC) SA
Rva lue in W/k gL imitvalue tobe used
Te lephone sy stem radio
data transmission < 0.24 W/k
g2 W/kg
Hermes 2. 1< 0.4 W/kg2 W/kg
Compensator ECE DE003
& ECE DE004 < 0.4 W/k
g2 W/kg
Ta blet PC SM-T230NZ < 0.7 W/k g4W/kg
DA I RSE <1.8 W/k g4 W/kg
NRCS2P < 0.003 W/kg2 W/kg
NTG7RSU < 0.07 W/kg2 W/kg
NTG7 < 0.08 W/kg2 W/kg 20
General no tes

Ra
dio ope rating permit of transmitter keyRa
dio equipment appr oval number DC12 B and
DC 12 K Count
ry Radio equipment appr oval
information
Serbia DC12B:
И005 20 20
P1620 1247 00
DC12K: И005 20 P1620 124800 Jack
Copy and translation of
the original declaration of
conformity:
EC declaration of conformity
1.
The signator y,as a representative
Manufacturer:
BRANO a.s.
7474 1 Hradec nad Mor avicí, Opa vská 1000,
Czech Republic
ID no.: 64-387-5933
VA T ID no.: CZ64-387-5933
hereby declare under our sole responsibility that
th e product:
2. a)
Designation:
Jack
Ty pe, number:
A) A 164 580 02 18, A 166 580 0118
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 20 15
Fu lfils all releva nt conditions
Directi veno. 2006/42/EC
b)
Description and intended use:
The jack is only intended forra ising the specified
ve hicle in accordance with the operating instruc‐
tions af fixe dto the jac k.
3.
Refe rence da taofthe harmonised standards or
specifications A) ISO 4063, EN ISO
14341- A,DBL 7382.20,
MBN 10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392. 10, MBN
10 435
C) DBL 7392. 10, DBL 8230. 10
Te ch nical documentation forth e product is held
by the manufacturer. Representative for compil‐
ing tech nical documentation: di rector of thete ch‐
nical depa rtment at Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.20 15
Date
Signed by:
Director of Quality Diagnostics connection
The diagnostics connection is a tech nical inter‐
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data bya specialist workshop.
Diagnostic devices should therefore only be con‐
nected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics con‐
nection of theve hicle, the function of vehicle
sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. General no
tes21