2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Sliding door
Opening/closing
the sliding door from out‐
side &
WARNING Risk of becoming trapped due
to an open sliding door which is not
engaged in place
On an incline, the sliding door can mo veby
itself.
This can cause you or other people to
become trapped. #
Always make sure that the open sliding
door is engaged. Todo so, open the slid‐
ing door tothestop. *
NO
TEDama getothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car‐
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Opening
The sliding door is equipped with an active
re
tainer, which engages when the door is opened
as far as it will go. #
Pull door handle 1inthe direction of the
ar row.
The sliding door opens. #
Push back the sliding door using door handle
1 until it engages. #
Check the sliding door catch.
Closing #
Pull the sliding door bydoor handle 1.
The sliding door is released from its catch. #
Push the sliding door firm lyforw ards using
door handle 1and close it. Opening/closing
the sliding door from inside &
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. Re
quirements
R The child saf ety lock is deacti vated.
Opening #
Pull back rock er switch 1.
If th e door is loc ked, locking pin 3pops up.
The sliding door unloc ksand opens. #
Push back the sliding door using door handle
2 until it engages. #
Check the sliding door catch.
Closing #
Push rocker switch 1forw ards.
The sliding door is released from its catch. #
Push the sliding door forw ards using door
handle 2and close it. Electric sliding door
Fu
nction of the electric sliding door &
WARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoft, light and thin objects, e.g. fingers
R overth e last 8 mm of the closing mo ve‐
ment
The reve rsing feature therefore cann otpre‐
ve nt someone being trapped in these situa‐
tions. 54
Opening and closing

#
Make sure that no body parts are in the
closing area.
If someone becomes trapped, take thefo llow‐
ing actions:
R press the0042 button on theke y or
R pull theex terior door handle or
R press the appropriate sliding door button
in the cent reconsole or
R press the button on the door sill or
R pull therock er switch on the door handle &
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. *
NO
TEDama getothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car‐
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage
(/ page 57).
Yo ur vehicle can be equipped with an electric
sliding door on the left and/or right-hand side.
Yo u can open and close the sliding door with
th ese cont rols:
R Sliding door buttons on the cent reconsole
R Sliding door button on the door sill (B-pillar)
R Door handle (inside or outside)
R Key
The sliding door is equipped with automatic
bloc kage detection with reve rsing function. If a
solid object bloc ksorrestricts the sliding door
during the automatic closing process, the sliding
door opens again automaticall y.Ifth e sliding
door is obstructed during the opening procedure,
it mo ves back a few centim etre s in the opposite
direction and stops. The automatic bloc
kage detection with reve rsing
function is only an aid. It is not a substitute for
yo ur attentiveness when closing the electrical
sliding door.
If an obs tacle is de tected, the display sho wsthe
Left-hand electric sliding door Obstruction detec-
ted message, forex ample, and five wa rning tones
sound.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening and closing the electrical sliding
door from the inside
&
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. Opening and closing
55

Opening
1
Sliding door button forth e sliding door on the
left-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side
3 Rocker switch
4 Locking knob
5 Sliding door button in the door sill
Yo u can on lyopen a sliding door with sliding door
button 5inthe door sill or with rocker switch
3 onthe door handle if thech ild-proof lock has
not been activated.
The sliding door is equipped with an active
re tainer, which engages the door at the end stop
when opened. #
Brief lypress appropriate sliding door button
1 or2 inthe cent reconsole.
or #
Press sliding door button 5inthe door sill.
or #
Brief lypull back rocker switch 3.
If th e door is loc ked, locking knob 4pops
up. The sliding door unloc ks, automatic oper‐
ation is star ted and the sliding door opens. If
yo u use sliding door button 1or2 inthe
centre console you will hear two warning sig‐
nals during the opening procedure.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole flashes forthe
duration of automatic operation.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole is lit whene ver
th e appropriate sliding door is open. Depend‐
ing on theve hicle equipment, the display can
also show theSliding door open message.
Closing #
Brief lypress appropriate sliding door button
1 or2 inthe cent reconsole.
or #
Press sliding door button 5inthe door sill.
or #
Brief lypush rocker switch 3forw ards.
The sliding door is released from its lock and
automatic operation is star ted. The sliding
door closes.
If yo u use sliding door button 1or2 inthe
centre console you will hear two warning sig‐
nals during the closing procedure.
The indicator lamp in sliding door button 1
or 2 inthe cent reconsole goes out when‐
eve rth e cor responding sliding door is closed.
Inter rupting automatic operation #
Press cor responding sliding door button 1
or 2 inthe cent reconsole again.
or #
Press sliding door button 5inthe door sill
again.
or #
Brief lypull back rocker switch 3. Opening/closing
the electric sliding door
with thekey %
If
th eve hicle is fitted wi thtwo sliding doors,
th e0042 button on theke y can only be used
to open or close one of the two sliding doors
(/ page 57). #
Tounlo ck:brie fly press the0042 button on
th ekey. #
Toopen: press and hold the0042 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y.56
Opening and closing

#
Toclose: press and hold the0042 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 button on thekey.
The sliding door stops moving.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
obs tacle de tection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening/closing the electrical sliding door
from the outside
#
Toopen: pull door handle 1.
The sliding door unloc ks, automatic operation
is star ted and the sliding door opens. In addi‐
tion, you will hear two warning signals. #
Toclose: pull door handle 1.
The sliding door is released from its lock and
automatic operation is star ted. The sliding
door closes. #
Tointer rupt automatic operation: pull door
handle 1again. Prog
ramming the key button for the sliding
door Re
quirements
R The vehicle is equipped with two electric slid‐
ing doors.
R The sliding door tobe prog rammed is open.
R The ignition is switched on.
The 0042 button on theke y can be prog rammed.
Program the0042 button toopen theright or left
sliding door. 1
Sliding door button forth e sliding door on the
left-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2
in the cent reconsole forth e appropriate slid‐
ing door until the sliding door is closed and
fo ur tones ha vesounded.
The Left-hand electric sliding door key pro-
grammed/Right-hand electric sliding door
key programmedmessage appears inthe dis‐
pla y. Re
setting the electric sliding door Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 0042or0041 sliding
door button on the cent reconsole, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid‐
ing door fully using the cor responding 0042
or 0041 sliding door button on the cent re
console.
The sliding door is reset and operational. Re
ctifying problems with the electric sliding
door The electric sliding door is loc
ked in place.
Unf avourable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door. Opening and closing
57

#
Press and hold the sliding door button until
th e sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. #
Remo vethe cause of the bloc kage atthe ear‐
liest opportunity. Ta
ilgate Opening and closing
the tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). #
Toopen: push button 1onthe handle and
ra ise theta ilgate. #
Toclose: pulltheta ilgate firm ly down wards
by loop 2and close it from outside.
Opening the tailgate in an emer gency
If th e battery voltage is low or thevo ltage supply
is inter rupte d,theta ilgate cannot be opened.
In an emer gency, you can open theta ilgate using
th ere lease cat chfor service purposes. #
Prise off the co ver on the lo wer part of the
ta ilgate with a suitable tool, e.g. the scr ew‐
driver from theve hicle tool kit. #
Insert the scr ewdriver into the opening and
mo vethere lease le ver until theta ilgate
unloc ksand opens. #
Lift theta ilgate upwards. EAS
Y-PA CK tailgate Note
s onthe EAS Y-PA CK tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). 58
Opening and closing

Obstruction de
tection with reve rsing function
The tailgate is equipped with automatic object
de tection with reve rsing function. If a solid object
bloc ksorrestricts theta ilgate during the auto‐
matic closing process, theta ilgate opens again
automaticall y.The automatic object de tection
wi th reve rsing function is only an aid. It is not a
substitute foryo ur attentiveness when closing
th eta ilgate. &
WARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoft, light and thin objects, e.g. fingers
R overth e last 8 mm of the closing mo ve‐
ment
The reve rsing feature therefore cann otpre‐
ve nt someone being trapped in these situa‐
tions. #
Make sure that no body parts are in the
closing area.
If someone is trapped: R press the008C button on theke y or
R press the closing button on theta ilgate or
R pull the handle of theta ilgate Opening and closing
the EAS Y-PA CK tailgate
Requ irements
R The rear wind owis closed.
R The tailgate is unloc ked.
R There are no persons within the swinging
ra nge of thetai lgate.
R The 008C button on theke y is prog rammed to
open and close theta ilgate (/ page61). Opening #
Press button 1inthe handle and step out of
th e swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted. The tailgate
opens and swings upwards.
In addition, you will hear two warning signals.
Closing #
Press button 2intheta ilgate and step out
of the swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted and theta il‐
ga te closes.
During closing, closing button 2flashes and
two warning tones sound. Opening and closing
59

Inter
rupting automatic operation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Press the008C button on theke y again for
longer than 0.5 seconds.
Ad justing the opening angle of the tail gate
Setting the end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic opera‐
tion in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds once.
The cur rent position of theta ilgate has been
sa ve d as the end position.
Re setting tothe maximum opening angle #
Open theta ilgate. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
Re setting the tailgate
Yo u must reset theta ilgate if there has been a
malfunction or an inter ruption in thevo ltage sup‐
ply. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brief lypress the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open thetai lgate. #
When theta ilgate is fully open, press the
008C closing button in theta ilgate and step
out of the swinging range of theta ilgate.
The tailgate closes. When thetai lgate is fully
closed, it is reset and operational.
% When the008C button of theke y is prog ram‐
med for operating theta ilgate (/ page61),
yo u can also use theke yto open and close
th eta ilgate. Opening and closing
there ar window &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when the engine is running,
especial lyifth eve hicle is in motion. #
Always switch off the engine before
opening there ar wind ow. #
Never drive with there ar wind owopen. Re
quirements
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R To
open using theke y:
- The vehicle is equipped with an EAS Y-
PA CK tailgate and the008C button on the
ke y is prog rammed toopen there ar win‐
dow (/ page61) or theve hicle is
equipped with the Bunk Package.
Opening #
Press the008C button on thekey.
or #
Press button 1onthe handle on there ar
wind ow.
Closing #
Swing there ar wind owdown and push it
closed. 60
Opening and closing

Prog
ramming the key button for the tail gate
or rear window
Re quirements
R The tailgate and there ar wind oware closed.
R The ignition is swit ched on.
If yo ur vehicle is fitted wi than EA SY-PAC Ktail‐
gate ,yo u can prog ram the008C button on the
ke y either toopen/close theta ilgate or toopen
th ere ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta‐
neously for appro ximately five seconds.
Af ter successfully changing the function, the
ve hicle turn signal lamps flash once. #
Check the function of the008C button on the
key. Side window
Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2.
The windo wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
Yo u can still operate the side windo wswhen the
ve hicle is par ked. This function will remain availa‐
ble for around five minutes or until you open a
front door. Opening and closing
61