2021 MERCEDES-BENZ V-CLASS MPV oil

In
thefo llowing cases your vehicle may not be
re gis tere dto yo uye t:
R you did not pur chase your vehicle at an
authorised specialist dealer.
R your vehicle has not yet been inspected at a
Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service centre. Cor
rect use of theve hicle
If yo ure mo ve wa rning sticke rs,yo u or others may
fa ilto recognise the dangers. Lea vewarning
st icke rs in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical da taforth eve hicle
R traffic ru les and regulations
R laws per taining tomo torve hicles and saf ety
st andards &
WARNING Risk offire and accident when
transpo rting subs tances which are haz‐
ardous tohealth or react aggressively
Gases and fluids can even escape from con‐
ta iners which are fully closed.
This can adversely af fect your concentration
during the journey and your health. Elect ronic
component pa rts may also experience mal‐
functions, short circuits or sy stem failures. #
Do not stowor transport any subs tan‐
ces which are hazardous tohealth
and/or aggressively reactive in theve hi‐
cle interior. Subs
tances that con stitute a health hazard or
re act aggressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Information on
the REACH directive
EU and EFTA count ries onl y:
The REA CHdirective (Directive (EC) No.
19 07 /2006, Article 33) stipulates a duty tosup‐
ply information about subs tances of very high
concern (SVHCs).
Mercedes‑Benz AGacts tothe best of its know l‐
edge toprev ent these SVHCs from being used
and toenable cus tomers tosafely handle these
subs tances. The reare SVHCs known to
Mercedes‑Benz AG, according tosupplier infor‐
mation and internal product information, found in
individual components of this vehicle in quanti‐
ties of over 0.1 percent byweight.
Fu rther information can be obtained at thefo llow‐
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ Note
sfo r persons with electronic medical
aids
Despite careful de velopment, Mercedes-Benz AG
cannot comple tely rule out the interaction of
ve hicle sy stems with electronic medical aids such
as cardiac pacemakers.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic fields on a
par with permanent magnets. These fields can be
fo und, forex ample, in the area around the multi‐
media and sound sy stem or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isola‐
te d cases, depending on the aids used:
R medical aids malfunctioning
R adverse health ef fects
Obser vethe no tes and warnings of the manufac‐
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doc tor.If th ere
is continuing uncer tainty concerning the possibil‐
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only a few elect rical
ve hicle sy stems and/or maintaining an appropri‐
ate dis tance from the components. General no
tes23

#
Make sure that no body parts are in the
closing area.
If someone becomes trapped, take thefo llow‐
ing actions:
R press the0042 button on theke y or
R pull theex terior door handle or
R press the appropriate sliding door button
in the cent reconsole or
R press the button on the door sill or
R pull therock er switch on the door handle &
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. *
NO
TEDama getothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car‐
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage
(/ page 57).
Yo ur vehicle can be equipped with an electric
sliding door on the left and/or right-hand side.
Yo u can open and close the sliding door with
th ese cont rols:
R Sliding door buttons on the cent reconsole
R Sliding door button on the door sill (B-pillar)
R Door handle (inside or outside)
R Key
The sliding door is equipped with automatic
bloc kage detection with reve rsing function. If a
solid object bloc ksorrestricts the sliding door
during the automatic closing process, the sliding
door opens again automaticall y.Ifth e sliding
door is obstructed during the opening procedure,
it mo ves back a few centim etre s in the opposite
direction and stops. The automatic bloc
kage detection with reve rsing
function is only an aid. It is not a substitute for
yo ur attentiveness when closing the electrical
sliding door.
If an obs tacle is de tected, the display sho wsthe
Left-hand electric sliding door Obstruction detec-
ted message, forex ample, and five wa rning tones
sound.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening and closing the electrical sliding
door from the inside
&
WARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra ffic
conditions permit. Opening and closing
55

#
Toclose: press and hold the0042 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 button on thekey.
The sliding door stops moving.
% In unf
avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The electric
sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
obs tacle de tection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. Opening/closing the electrical sliding door
from the outside
#
Toopen: pull door handle 1.
The sliding door unloc ks, automatic operation
is star ted and the sliding door opens. In addi‐
tion, you will hear two warning signals. #
Toclose: pull door handle 1.
The sliding door is released from its lock and
automatic operation is star ted. The sliding
door closes. #
Tointer rupt automatic operation: pull door
handle 1again. Prog
ramming the key button for the sliding
door Re
quirements
R The vehicle is equipped with two electric slid‐
ing doors.
R The sliding door tobe prog rammed is open.
R The ignition is switched on.
The 0042 button on theke y can be prog rammed.
Program the0042 button toopen theright or left
sliding door. 1
Sliding door button forth e sliding door on the
left-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2
in the cent reconsole forth e appropriate slid‐
ing door until the sliding door is closed and
fo ur tones ha vesounded.
The Left-hand electric sliding door key pro-
grammed/Right-hand electric sliding door
key programmedmessage appears inthe dis‐
pla y. Re
setting the electric sliding door Yo
u must reset the electric sliding door if there
has been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 0042or0041 sliding
door button on the cent reconsole, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid‐
ing door fully using the cor responding 0042
or 0041 sliding door button on the cent re
console.
The sliding door is reset and operational. Re
ctifying problems with the electric sliding
door The electric sliding door is loc
ked in place.
Unf avourable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door. Opening and closing
57

#
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Note
s on short-distance trips
If th eve hicle is predominantly used in short-dis‐
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate filter can occur.
Due tothis, fuel may also accumulate in the
engine oil and cause engine failure.
During automatic cleaning, extreme lyhot exhaust
ga ses escape from theex haust pipe. Maintain a
dis tance of at least 1 m to other objects, e.g.
par kedve hicles, in order toavoid material dam‐
age.
If yo u main lydrive short dis tances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every500 km. This facilitates the
re ge neration of the diesel particulate filter.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spare parts may not be available
immediatel y.The releva nt wo rkshop directories
are available from a Mercedes-Benz Service
Cent re.
Fu el
In some countries, only fuels with an inc reased
sulphur con tent are available.
Uns uitable fuel can cause engine damage. Yo u
can find fur ther information under "Fuel"
(/ page 270).
Ad Blue ®
Ad Blue ®
is not available in suf ficient quality in all
countries. Therefore, check theAd Blue ®
leve l,
particular lybefore driving outside Europe
(/ page 148). Consul t aqualified specialist
wo rkshop for advice.
Yo u can find information about AdBlue ®
in "Oper‐
ating fluids and capacities" (/ page271).
Low beam
In countries in whi chtraf fic drives on the oppo‐
site side of thero ad from the count ryin which
th eve hicle is regis tere d, you will ha vetoswitch
th e headlamps tosymmetrical dipped beam. This
will pr event oncoming traf fic from being dazzled.
Symm etrical dipped beam will no longer illumi‐
nate the edge of the car riag ewa y as far or as
high. Ve
hicles with halogen headlamps:
It is not necessa ryto change the headlamps over
to symmetrical dipped beam. The statutory
requ irements of the count ries in which tra ffic
drives on the opposite side of thero ad from the
country in whi ch theve hicle is regis tere d are also
met without changing over.
Ve hicles with LED headlamps:
Yo u can set the low beam for driving on theright
or left via the on-board computer (/ page189).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Cent re.
Information on brakes &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine, shift
to a lo werge ar in good time. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page143).
R invehicles with a manual transmission, shift
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed. 13 8
Driving and pa rking

Driving and driving saf
ety sy stems Note
s on driving sy stems and your responsi‐
bility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are only
aids. They are not a substitute foryo u paying
attention toyour sur roundings and do not relie ve
yo u of your responsibility per taining toroad traf‐
fi c la w.The driver is alw aysre sponsible for main‐
ta ining a safe dis tance totheve hicle in front, for
ve hicle speed, for braking in good time and for
st ay ing in lane. Alw ays pay attention tothe tra ffic
and inter vene if necessa ry. Be aware of the limi‐
ta tions rega rding the safe use of these sy stems.
Driving sy stems can neither reduce therisk of
accident if youfa ilto adapt your driving style nor
ove rride the la wsof ph ysics. They cannot alw ays
ta ke into account road, weather or traf fic condi‐
tions. In
fo rm ation on vehicle sensors and cameras Some driving and driving saf
ety sy stems use
cameras and radar or ultrasonic sensors tomoni‐
to rth e area in front of, behind or next totheve hi‐
cle. 1
Cameras in the outside mir rors
2 Multifunction camera
3 Front camera
4 Ultrasonic sensors
5 Reversing camera
% Depending on
theve hicle's equipment, the
ra dar sensors are integrated on the side of
th ere ar bumpers and/or behind the
Mercedes star in thera diator grille. &
WARNING Risk of accident due to
re stricted de tection per form ance of vehi‐
cle sensors and cameras
If th e area around vehicle sensors or cameras
is co vered, damaged or dirty, cer tain driving
and saf ety sy stems cann otfunction cor rectly.
The reis a risk of an accident. #
Keep the area around vehicle sensors or
cameras clear of any obstructions and
clean. #
Have damage tothe bumper, radiator
grille or stone chipping in the area of
th e front and rear wind owsrepaired at a
qu alified specialist workshop. Ke
ep the areas of the cameras and sensors free
of dirt, ice and slush (/ page 229). The sensors
and cameras must not be co vered and the de tec‐
tion ranges around them must be kept free. Do
not attach additional license pla tebrac kets,
ad vertisements, sticke rs,fo ils or foils toprotect
against stone chippings in the de tection range of
th e sensors and cameras. Make sure that there
are no overhanging loads pr otru ding into the
de tection range.
In theeve nt of damage, or following a se vere
impact, ha vethe function of the sensors checked
at a qualified specialist workshop. Ha vedamage
or stone chipping in the area of the cameras
re paired at a qualified specialist workshop. Overview of driving sy
stems and driving
saf ety sy stems In
this section, you will find information about the
fo llowing driving sy stems and driving saf ety sys‐
te ms:
R ABS ( Anti-lock BrakingSystem)
(/ page 154)
R BAS (Bra keAssist System) (/ page154)
R ESP ®
(Electronic Stability Program)
(/ page 154)
R EBD ( Electronic Brakeforce Distribution)
(/ page 156)
R Active Brake Assi st (/ page 156)
R Adaptive brake lights (/ page158)
R Cruise control (/ page158) and limiter
(/ page 158)
R Active Dis tance Assi stDISTRONIC
(/ page 162) Driving and pa
rking 15 3

Setting
the instrument lighting The displa
yson the instrument clus ter are illumi‐
nated during the da y.A dimming function is not
possible in da ylight.
The light sensor on the instrument clus ter auto‐
matically controls the brightness of the display
lighting.
When the light has been switched on, the bright‐
ness contro l is influenced bythe ambient light.
Yo u can then adjust the brightness of the instru‐
ment lighting and the display lighting with con‐
troller 1aswell. #
Turn controller 1up or down. Overview of menus on the on-board com‐
puter
Use the00E2 steering-wheel button tocall up the
list of menus and select a menu.
Yo u can find ope rating information in "O verview
and operation of the on-board computer"
(/ page 181).
Depending on theve hicle equipment, you can call
up thefo llowing menus:
R Trip menu (/ page184)
R Navi menu (navigation instructions)
(/ page 185)
R Radio menu (/ page 186)
R Media menu (/ page186)
R Telepho nemenu (/ page 188)
R Assistance graphic menu (/page 183)
R Service menu (/ page183)
R Settings menu (/ page189) Menus and submenus
Service menu
#
Press the00E2 button tocall up the list of
menus. #
With th e0064 or0063 button, select the
Service menu. #
Press the0076 button toconfirm.
Yo u ha vethefo llowing options in the Service
menu:
R Calling up display messages in the message
memory (/ page279).
R Che cking the tyre pressure electronically or
re starting the tyre pressure monitoring sys‐
te m (/ page 255).
R Checking the engine oil le vel elect ronically
(/ page 183).
R Calling up the service due date
R Displaying theAd Blue ®
fill le vel (in BlueTEC ®
ve hicles). Assistant display menu
#
Press the00E2 button tocall up the list of
menus. #
With th e0064 or0063 button, select the
Assistance graphic menu. #
Press the0076 button toconfirm.
The status of thefo llowing driving or driving
saf ety sy stems can be displa yed:
R Rear wind owwiper (/ page116)
R Active Brake Assi st (/ page 156)
R ATTENTION ASSIST (/ page172)
R DSR (/ page 160)
R Traf fic Sign Assi st (/ page 173)
R Active Dis tance Assi stDISTRONIC
(/ page 163) Instrument clus
ter and on-board computer 18 3

Note
s on maintenance
+ ENVIRONMENTA
LNO TEEnvironmen‐
ta lly pollution from disposal not in an
environmentally responsible manner If,
for operating reasons, individual main te‐
nance workis car ried out under your own
direction, the environmen tal pr otection
re qu irements must be obser ved. When dis‐
posing of operating fluids, e.g. engine oil, the
legal requ irements must be obser ved. This
also af fects all pa rts th at ha vecome into con‐
ta ct with operating fluids, e.g. filters. #
Dispose of em pty containers, cleaning
clo ths and care products in an environ‐
mentally responsible manner. #
Follow the instructions for use of care
products. #
Do not allow th e enginetorun longer
th an necessary when stationar y. When
working on theve hicle, comply with all
saf etyre gulations, such as the operating instruc‐
tions, regulations concerning hazardous materi‐
als, environmental pr otection measures, work
saf ety and accident pr evention regulations.
Yo u must secure theve hicle on jack stands of
suf ficient load capacity if workis being car ried
out underneath theve hicle.
Please also referto the no tes about qualified spe‐
cialist workshops (/ page 22).
The scope and regularity of the inspection and
maintenance workprimarily depend on the of ten
diverse operating conditions.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop, e.g. a Mercedes-Benz Service
Centre.
Yo u will find information about ope rating fluids
appr oved for Mercedes-Benz and capacities
under "Opera ting Fluids and Capacities"
(/ page 269).
Obser vethe information under "Mercedes-Benz
GenuineParts" (/ page16). Se
rvice inter val display Service inter
val display function The ASSY
STPLUS service inter val display on the
instrument clus ter display pr ovides information on
there maining time or dis tance be fore the next
service due date.
Under arduous operating conditions or if theve hi‐
cle is subjected toinc reased loads, the ASS YST
PLUS service inter val display may shor tenthe
service inter val.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop. Displaying
the service due da te Re
quirements
R The ignition is switched on.
On-board computer: 4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the0076 or0038
st eering-wheel button. Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Always ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Note
s on special service requ irements The prescribed service inter
val is based on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed more of tenth an presc ribed if the
ve hicle is operated under arduous operating con‐
ditions or increased loads.
Arduous operating conditions include:
R regular city driving with frequent intermediate
st ops
R frequent short-dis tance driving
R frequent ope ration in mountainous terrain or
on poor road sur faces 220
Maintenance and care

R
when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequent ly
used
In these or similar operating conditions, ha vethe
air filter, engine oil and oil filter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toinc reased loads, the
tyres mu stbe checked more frequentl y.Yo u can
obtain fur ther information at a qualified specialist
wo rkshop. No
n-operational times with the bat tery dis‐
connected The ASS
YST PLUS service inter val display can
calculate the service due date only when the bat‐
te ry is connecte d. #
Display and no tedown the service due date
on the instrument clus ter before disconnect‐
ing the battery (/ page 220). Engine compartment
Opening and closing
the bonnet &
WARNING Risk of accident due todriving
with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine
bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of injury fromtouching
components under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. You could
re ceive an electric shoc k. #
Neverto uch components of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. The
following are examples of live components:
R ignition coils
R spark plug connec tors
R injectors &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getobonn etor windscreen
wipers when opening the bonn et If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonn etis
opened, the windscreen wipers or the bonn et
may be dama ged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind‐
screen. Opening
the bonnet #
Pull handle 1torelease the bonn et. Maintenance and care
221