2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Be sure
toobser vethefo llowing no tes:
R Neverfit a rear wa rd-facing child restra int sys‐
te m to the co-driver seat.
R Alwaysfit a rear wa rd-facing child restra int
sy stem toa suitable rear seat
- Suitability of seats for attaching belt-
secured child restra int sy stems
(/ page 44)
- Secu ring thech ild restra int sy stem with
th e seat belt on there ar seat
(/ page 45)
R Notes on rear wa rd-facing and forw ard-facing
ch ild restra int sy stems on the co-driver seat
(/ page 46)
Note s onrear wa rd-facing and forw ard-facing
ch ild restra int sy stems on the co-d rive r seat &
WARNING Risk of injury or death when
using a child restra int sy stem while the
co-driver airbag is enabled
If yo u secure a child in a child restra int sys‐
te m on the co-driver seat and the
PA SSENGER AIR BAG OFF indicator lamp is
off, the co-driver airbag can deploy in the
eve nt of an accident.
The child could be stru ck bythe airbag. #
Always ensure that the co-driver airbag
is disabled. The PASSENGER AIR BAG
OFF indicator lamp must be lit.
NEVER use a rear wa rdfacing child restra int
on a seat pr otected byan ENABLED AIRB AG
in front of it, DE ATH or SERIOUS INJU RYto
th eCH ILD may occur. Obser
vethe specific instructions forth ere ar‐
wa rd-facing and forw ard-facing child restra int
sy stems (/ page 46). Wa
rning notice on the co-driver sun visor Alw
ays obser vethest atus of the co-driver airbag
on thePA SSENGER AIR BAG OFF indicator
R If it is absolutely necessary tofit a child
re stra int sy stem tothe co-driver seat, alw ays
obser vethe information on automatic co-
driver airbag shutoff (/ page 33).
R When using a rear wa rd-facing child restra int
sy stem on the co-driver seat, the co-driver
airbag must alw ays be disabled. It is only
deactivated if thePA SSENGER AIR BAG OFF
indicator lamp is lit continuously
(/ page 34).
R Ifth ePA SSENGER AIR BAG OFF indicator
lamp is off, the co-driver airbag is enabled.
The co-driver airbag may deploy during an
accident.
Securing thech ild restra int sy stem with the
seat belt on the co-d rive r seat
When fitting a belt-secu redch ild restra int sy stem
on the co-driver seat, alw ays obser vethefo llow‐
ing:
0073 Obser
vethe no tes on rear wa rd-facing and
fo rw ard-facing child restra int sy stems on the
co-driver seat (/ page 46).
0073 Obse
rveth ech ild restra int sy stem manufac‐
turer's ins tallation and operating instruc‐
tions.
0073 Fo
r a child restra int sy stem in the "Univer‐
sal" or "Semi-Universal" categor y,make sure
th at the sy stem has been appr oved forthe
ve hicle seat.
Obser vethe no tes under "Suitability of seats
fo r attaching belt-secu redch ild restra int sys‐
te ms" (/ page44).
0073 When using a
forw ard-facing child restra int
sy stem in category I: remo vethe head
re stra int from there spective seat, if possi‐
ble.
Af terth ech ild restra int sy stem has been
re mo ved, replace the head restra int immedi‐
ately and adjust all head restra ints cor rectl y.
0073 The backrest of
thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the co-driver
seat.
0073 Fo
r cer tain child restra int sy stems in weight
category II or III, there may be restrictions on
th e maximum size setting, e.g. due topossi‐
ble conta ct with th ero of. 46
Occupant saf ety

0073
The
child restra int sy stem must not be put
under stra in between thero of and the seat
cushion and/or be fitted facing the wrong
direction.
0073 The
child restra int sy stem must not be put
under stra in by the head restra int. Adjust the
head restra ints as appropriate.
0073 Ne
ver place objects (e.g. cushions) under or
behind thech ild restra int sy stem. #
Set the co-driver seat as far back as possible
and mo vethe seat into the highest position
possible. #
Set the seat backrest tothe most vertical
position possible. #
Installth ech ild restra int sy stem.
The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
co-driver seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restra int sy stem.
The shoulder belt stra p must be routed for‐
wa rds and down wards from the seat belt out‐
let. #
If necessar y,adjust the seat belt outlet and
th e co-driver seat as appropriate. Child saf
ety loc ks Ac
tivating or deactivating child saf ety loc ks
fo r the doo rs &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unsupervised in theve hi‐
cle, they could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. &
WARNING Risk of accident and injury
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could, in part icular:
R open doors, thereby endangering other
persons or road users
R get out and be stru ck byoncoming traf fic
R operate vehicle equipment and become
trapped, forex ample #
Always activate thech ild saf ety loc ks
ins talled if children are tra velling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. The
following doors ha vechild saf ety loc ks:
R sliding doors
R pop-out windo ws
The child saf ety loc kson the doors secure each
door separately. The doors can no longer be
opened from the inside (e xception: electric slid‐
ing door). When theve hicle is unloc ked, the door
can be opened from the outside.
If th e electric sliding door is secured, only the
sliding door controls in there ar are deactivated.
The electric sliding door can be opened at any
time using the switch in the cent reconsole. Occupant saf
ety47

#
Slide child saf ety lock bolt 1toposition 0048
(activate) or 0049(deactivate). #
Make sure that thech ild saf ety loc ksare
wo rking properly.
Ac tivating or deactivating child saf ety loc ks
fo r the pop-out windo ws #
Toactivate and deacti vate: press button
1.
If th e indicator lamp on button 1is lit, oper‐
ation of the electrical pop-out windo wsis dis‐
abled. Operation is then only possible using
th e buttons in the driver's door. Note
s on pets in theve hicle &
WARNING Risk of accident and injury
due toanimals left unsecured or unat ten‐
ded in theve hicle
If yo u lea veanimals in theve hicle unattended
or unsecured, they could press buttons or
switches, for ins tance.
An animal may: R activate vehicle equipment and become
trapped, forex ample
R swit chsystems on or off and endanger
ot her road users
Unsec ured animals may be throw n about the
ve hicle in theeve nt of an accident, or sudden
st eering and braking manoeuvres, and injure
ve hicle occupants. #
Never lea veanimals unat tended in the
ve hicle. #
Always cor rectly secu reanimals while
driving, e.g. using a suitable animal car‐
ri er. 48
Occupant saf ety

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toinad‐
ve rtent turning of theke y in the ignition
lock
If yo u attach lar geor heavy objects totheke y,
th eke y could inadver tently turn in the ignition
lock while theve hicle is in motion. #
Do not attach any lar geor heavy objects
to thekey. #
Remo veake yring if it is cumbe rsome
before you insert theke y in the ignition
loc k. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tail‐
ga te and/or rear wind owwhich can be opened
separately)
1 Indicator lamp
2 Toopen or close the EASY -PAC Ktailgate, or
to unlo ck th ere ar wind owwhich can be
opened separately
3 Tolock theve hicle centra lly
4 Tounlo ckthe EASY -PAC Ktailgate and sliding
doors, or tounlo ckand open/close the elec‐
tric sliding door
5 Emer gency key
6 Tounlo cktheve hicle centra lly or onlythe
driver's door
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and co-driver door
R the sliding doors
R theta ilgate
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be primed again.
Do not keep theke yto ge ther with electronic devi‐
ces or me tallic objects. This can af fect theke y's
functionalit y.
% If
th ech eck lamp does not light up when you
press the0036 or0037 button, the battery is
dischar ged.
Re place theke y bat tery ( / page 50). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te: Opening and closing
49

The selected setting
forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countries, including German y,using the
acoustic locking verification signal is forbid‐
den bytraf fic la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regula‐
tions. In countries where the use of this func‐
tion is forbidden, this function is not activa‐
te d in theve hicle and must not be activated. Changing
the unlocking settings The
key has thefo llowing adjus table unlocking
functions:
R unlock cent rally
R unlock the driver's door #
Toswitch between settings: press and hold
th e0036 and0037 buttons at the same time
fo r appro ximately six seconds until the indica‐
to r lamp flashes twice. #
Tounlo cktheve hicle centrally when the
unlocking function is selected for the driv‐
er's door: pressthe0036 button a second
time. Re
moving and inse rting the emer gency key %
The anti-theft alarm sy
stem (A TA) is triggered
when you unlo ckand open theve hicle using
th e emer gency key (/ page67). #
Toremo ve:push release cat ch1 inthe
direction of the ar row and simultaneously pull
emer gency key2 comp lete ly out of thekey. #
Toinser t:push emer gency key2 com‐
ple tely in totheke y until it en gage s and
re lease cat ch1 is back in its initial position. Re
placing the key battery &
DANG ER Risk of fata l injuries due to
swallowing batteries
Batteries contain toxic and cor rosive subs tan‐
ces. Swallowing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
Ifth e battery compartment does not
close securely, do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
damage due toimproper disposal of bat‐
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements
R yourequ ire a CR 2025 3 V cell battery
Changing the bat tery
Mercedes-Benz recommends that you ha vethe
battery changed at a qualified specialist work‐
shop. #
Remo vethe emer gency key ( / page 50). 50
Opening and closing

#
Press emer gency key2 into the opening in
th eke y in the direction of the ar row until bat‐
te ry compa rtment co ver1 opens. When
doing so, do not hold battery compartment
co ver1 shut. #
Tapth eke y again stthe palm of your hand so
th at battery 3falls out of the battery com‐
partment. #
Insert the new battery into the battery tr ay
with the positive pole facing up wards. Use a
lint-free clo thtodo so. #
Fit battery compartment co ver1 tothekey
casing wi th the front lugs firs t and push it
closed. #
Slide emergency key2 back into thekey
( / page 50). Re
ctifying problems with thekey It is no longer possible
tolock theve hicle
using theke y.
Po ssible causes:
R The doors are not closed proper ly.
R The centra l locking sy stem has malfunc‐
tioned. #
Close the doors properly and lock theve hicle
again. #
Lock theve hicle using the emer gency key
( / page 50) or press down the locking pins
and then close the doors. #
Have the cent ral locking sy stem checked as
soon as possible at a qualified specialist
wo rkshop.
Yo u cann otlock or unlock theve hicle any‐
more.
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
and replace the batter y,if necessary
(/ page 49). #
Use the emer gency key element tolock and
unlock theve hicle (/ page 50). #
Have theke ych ecked at a qualified specialist
wo rkshop.
The engine cannot be star ted using the key.
Po ssible causes:
R The on-board electrical sy stem voltage is too
lo w. #
Switch off non-essential consumers, such as
interior lighting, and try tostart the engine
again.
If th is does not work: #
Check thest ar ter battery and charge it, if
necessary (/ page 237).
or #
Jump-s tart theve hicle.
or #
Consult a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
Report the loss immediately totheve hicle
insurers. #
If necessar y,ha ve the loc kschanged as well. Doors
Un
locking and opening the door from inside Door handle (e
xamp le: driver's door) #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Opening and closing
51

Centrally locking and unlocking
the door from
th e inside &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. Yo
u can use the cent ral locking buttons tocen‐
trally lock and unlock the entire vehicle from the
inside.
The central locking buttons are located in the
driver's door. Central locking buttons (vehicles with manually
adjus
table front seats) Central locking buttons (vehicles with electrically
adjus
table front seats) #
Tolock or unlock the entire vehicle: press
button 1(unlock) or 2(lock) when the
doors are closed.
Obser vethefo llowing settings when locking and
unlocking from inside:
R Ifth e driver's or co-driver's door is open, the
open door is not loc ked.
All other doors and theta ilgate are loc ked.
R If a sliding door or theta ilgate is open, only
th e driver's and co-driver's doors are loc ked.
R You cannot unlo cktheve hicle centra lly from
th e inside if theve hicle has been loc ked with
th ekey.
R Ifth eve hicle has been loc ked using the cen‐
tral locking button and a door is opened from 52
Opening and closing

th
e inside, only the door that has been
opened is unlo cked.
R Ifth eve hicle has pr eviously been loc ked with
th eke y,opening a door from the inside will
trigger the anti- theft alarm sy stem. Switch off
th e alarm (/ page67). Ac
tivating/deactivating the automatic lo ck‐
ing mechanism Re
quirements
R The po wer supply or the ignition is switched
on.
R The doors are closed.
When the ignition is switched on and theve hicle
is tr avelling at a speed abo ve15 km/h, theve hi‐
cle loc ksautomaticall y. Cent
ral locking buttons (vehicles with manually
adjus table front seats) Central locking buttons (vehicles with electrically
adjus
table front seats)
R Ifth eve hicle is being tested on a roller dyna‐
mome ter or is being tow- star ted or push-s tar‐
te d, there is a risk of being loc ked out when
th e function is activated. #
Toactivate: press and hold button 2until
yo u hear a tone. #
Todeactivate: press and hold button 1
until you hear a tone. Un
locking and locking the driver's door with
th e emer gency key %
To
lock theve hicle fully with the emer gency
ke y,press down the locking pins of the
doors. Then lock the driver's door with the
emer gency key. #
Tounlo ck:insert the emer gency key fully into
th e driver's door lock and turn it anti-clock‐
wise. #
Tolock: insert the emer gency key fully into
th e driver's door lock and turn it clockwise.
% Right-hand drive
vehicles: turnthe emer‐
ge ncy key in the opposite direction for each
case. Opening and closing
53