2021 MERCEDES-BENZ V-CLASS MPV Owners Manual

Maximum permissible
gross combination weight, trailer loads and nose weight
Pe rm issible gross mass of vehicle combination 4800 –5700 kg
Pe rm issible towing capacity, braked 2000 – 2500kg
Pe rm issible towing capacity, unbraked 750kg
Pe rm issible nos eweight 100kg Lashing points and car
rier sy stems Loading capacity of
the lashing points and
tie-down eyes Obser
vethe no tes on securing loads
(/ page 214).
Nominal tensile load is the maximum permissible
pulling forc e on the lashing point.
Guide rails
The nominal tensile load of the lashing points of a
guide rail is 350 daN if you obse rveth efo llowing:
R the load on the load compartment floor is
secured totwo lashing points on thera il
R the dis tance tothe nearest load-securing
point on the same rail is appr oximately 1 m Information about
roof luggage racks Obser
vethe no tes on the car rier sy stems
(/ page 219).
* NO
TERisk of accident if the maximum
permissible roof load is exceeded If
th ewe ight of thero of luggage, including the
ro of luggage rack ,exc eeds the maximum per‐
missible roof load, there is a risk of an acci‐
dent. #
Ensure that thewe ight of thero of lug‐
ga ge and roof luggage rack does not
exc eed the maximum permissible roof
load. #
Arrange the supporting feet of thero of
luggage rack at an even di stance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup‐
port. Maximum
roof load / pairs of roof rack sup‐
ports Maximum
roof load Minimum number
of pairs of supports
15 0kg 3 This information applies if
the load is distributed
eve nly across the entire roof area.
If th ero of luggage rack is shor ter,re duce the
load proportionately. The maximum load per pair
of roof rack supports is 50 kg. The maximum load
of basic car rier bars forra il is 100kg.
The driving, braking and steering characteristics
of theve hicle will change with the type of load,
th ewe ight and the cent reof gravity of the load.
Comply with the loading guidelines and fur ther
information about load distribution
(/ page 213). 278
Tech nical da ta

Display messages
Int
roduction Note
s on display messages &
WARNING Risk of accident due toan
instrument clus ter malfunction
If th e instrument clus ter has failed or mal‐
functioned, you may not notice restrictions to
saf ety-re leva nt sy stem functions.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y. #
Have theve hicle checked immediately
at a qualified specialist workshop. The on-board computer sho
wsmessages and
wa rnings from specific sy stems on the instru‐
ment clus ter displa y.Ensu rethat your vehicle is
operating safely at all times.
If yo u are uncer tain rega rding the operational
saf ety of your vehicle, park theve hicle safely as
soon as possible. Inform a qualified specialist
wo rkshop.
Display messages with graphic symbols are sim‐
plified in the Owner's Manual and may dif fer from
th e symbols on the displa y.
The display sho wshigh-priority display messages
in red. A warning tone will also sound for specific
display messa ges.
Please act in accordance with the display mes‐
sages and follow the additional no tes in this Own‐
er's Manual.
Yo u can hide lo w-priority display messages using
th e0076 or0038 steering-wheel button. The dis‐
play messages will be sa vedto the message
memor y.Re ctify the cause of a display message
as quickly as possible.
High-priority display messages cannot be hidden.
The display will show these display messages
permanently until the cause of the display mes‐
sage has been rectified.
Calling up sa ved displ aymessages
The on-boa rdcompu ter sa ves specific display
messages tothe message memor y.Yo u can call
up the sa ved display messages. Use the buttons
on thesteering wheel. #
Press the00E2 button tocall up the list of
menus. #
With th e0059 or0065 button, select the
Service menu. #
With th e0064 or0063 button, select
Announcements .
The bar will show the number of sa ved mes‐
sages. #
Press 0076toconfirm.
The firs t sa ved display message will be dis‐
pla yed.
If th ere are no display messages, the display
will show No messages . #
Press the0064 or0063 button toscroll
th ro ugh the display messages.
All sa ved display messages are numbered in
th e message memor y.The cur rent messa ge
number is shown on the lo westbar of the dis‐
play as a means of orientation, toget her with
th e number of sa ved display messages. #
Press 0038toexitth e display messages
screen. Display messages and
warning and indicator lamps 279

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0025
00E5
inoperative See Owner's
Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. 0025
00E5
currently unavailable
See Owner's Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are temp orarily una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The on-board electrical sy stem voltage may be insuf ficient, for
ex ample.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Drive on carefully and, on a suitable stre tch of road, make some
slight steering mo vements at a speed abo ve20 km/h. #
Che ckwhe ther the display message has disappeared and ESP ®
is operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y. 280
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Front-passenger airbag
disabled See Owner's
Manual *T
he front passenger airbag is disabled while theve hicle is in motion
ev en though an adult or a person with a cor responding build is
occupying the front passenger seat.
If additional forc es are applied tothe seat or the front passenger is
not sitting on the seat sur face properl y (/page 33), thewe ight the
sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor even fata l injury when the front
passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed
in theev ent of an accident and cann otper form its intended pro‐
te ctive function.
A person in the front passenger seat could then, forex ample,
come into con tact with th eve hicle interior, especially if the per‐
son is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo th
before and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Ensu rethat no objects ha vebecome trapped beneath the front
passenger seat. #
Switch off the ignition. #
The front passenger must get out of theve hicle. #
Make sure that the front passenger seat is unoccupied, close
th e front passenger door and switch on the ignition. #
Obser vethePA SSENGER AIRB AGOFF indicator lamp on the
centre console and the display messages. #
With th e seat unoccupied and the ignition switched on, check
th efo llowing:
R The PASSENGER AIRB AGOFF indicator lamp must light up
continuously. If the indicator lamp is lit, the automatic front
passenger airbag actuation has disabled the front passenger
airbag (/ page 33).
R The display must not show the messages Front-passenger
airbag enabled See Owner's Manual orFront-passenger air-
bag disabled See Owner's Manual . #
Waitfor at least one minute until the necessary sy stem checks
ha ve been comple ted. #
Ensure that the display does not show either of the two display
messages about the front passenger airbag.
If th ese conditions are met, the front passenger seat can be occu‐
pied again.
If th ese conditions are not met, the automatic front passenger air‐
bag actuation is malfunctioning. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning and indicator lamps 281

Display messages
Possible causes/consequences and 0050 0050Solutions
Fu rther information on airbag shutoff can be found under "Auto‐
matic front passenger airbag actuation" (/ page 33).
Front-passenger airbag
enabled See Owner's
Manual *
The front passenger airbag is enabled while theve hicle is in motion
although:
R the front passenger seat is occupied byach ild in a child
re stra int sy stem or a person of small stature.
or
R the front passenger seat is not occupied.
The sy stem may de tect objects or forc es that are adding tothe
we ight applied tothe seat. &
WARNING Risk of injury or death when using a rear wa rd-
fa cing child restra int sy stem while the front passenger air‐
bag is enabled
If yo u secure a child in a rear wa rd-facing child restra int sy stem
on the front passenger seat and thePA SSENGER AIR BAG OFF
indicator lamp is off, the front passenger airbag can deploy in
th eeve nt of an accident.
The child could be stru ck bythe airbag.
Alw ays ensure that the front passenger airbag is disabled. The
PA SSENGER AIR BAG OFF indicator lamp must be lit.
NEVER use a rear wa rd-facing child restra int sy stem on a seat
with an ENABLED FRONT AIRB AG. This can result in the DEAT H
of or SERIOUS INJURY totheCH ILD. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Ensu rethat no objects ha vebecome trapped beneath the front
passenger seat. #
Switch off the ignition. #
Open the front passenger door. #
Remo vethech ild and thech ild restra int sy stem from the front
passenger seat. #
Make sure there are no objects applying additional weight tothe
seat.
The sy stem may otherwise de tect the additional weight and
interpr ettheve hicle occupant's weight on the front passenger
seat as greater than it actually is. #
Make sure that the front passenger seat is unoccupied, close
th e front passenger door and switch on the ignition. #
Obser vethePA SSENGER AIRB AGOFF indicator lamp on the
centre console and the displa y. #
With th e seat unoccupied and the ignition switched on, check
th efo llowing:
R The PASSENGER AIRB AGOFF indicator lamp must light up
continuously. If the indicator lamp is lit, the automatic front 282
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions passenger airbag actuation has disabled
the front passenger
airbag.
R The display must not show the messages Front-passenger
airbag enabled See Owner's Manual orFront-passenger air-
bag disabled See Owner's Manual . #
Waitfor at least one minute until the necessary sy stem checks
ha ve been comple ted. #
Ensure that the display does not show either of the two display
messages about the front passenger airbag.
If th ese conditions are met, the front passenger seat can be occu‐
pied again. Obser vethe no tes on seat occupancy recognition and
th ere sult of the classification of the automatic front passenger air‐
bag actuation (/ page 33).
If th ese conditions are not met, the automatic front passenger air‐
bag actuation is malfunctioning. #
Fitthech ild restra int sy stem toa suitable rear seat.
or #
Seat a person of small stature on a suitable rear seat. #
Consult a qualified specialist workshop immediatel y.
Fu rther information on airbag shutoff can be found under "Auto‐
matic front passenger airbag actuation" (/ page 33).
Check brake pad wear *T
he brakepads ha vereached their wear limit. #
Consult a qualified specialist workshop.
Ve hicles with all-wheel
drive:
004D Caution Brakes overhea-
ted Drive carefully *T
he brake sy stem is overheating in vehicles with all-wheel drive.
Tr action control and braking po wer will be impaire d. &
WARNING Risk of accident due toove rheated brake sy stem
If yo ure st your foot on the brake pedal during while driving, the
brake sy stem may overheat.
This increases the braking dis tance and the brake sy stem may
eve nfa il. #
Never use the brake pedal as a foot re st. #
Do not press the brake pedal and accelerator pedal simul‐
ta neously while driving. #
Drive on carefully.
When the brake sy stem has cooled down, the display message
will disappear. Traction control will then be fully operational
again.
004D
Check brake fluid level *T
here is insuf ficient brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. Display messages and
warning and indicator lamps 283

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop theve hicle as soon as possible, paying attention to
ro ad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. 007A
0025
00E5
inoperative See Owner's
Manual *E
BD is una vailable due toa malfunction. This means that ABS, BAS,
hill start assist and ESP ®
as well as its driving saf ety sy stems, for
ex ample, are also una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. 00E5
inoperative See Owner's
Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample.
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. 00E5
currently unavailable
See Owner's Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
Self-diagnosis is not yet comple te,fo rex ample.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample. 284
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive carefully on a suitable stre tch of road, making slight steer‐
ing mo vements at a speed abo ve20 km/h.
The functions mentioned abo vewill be available again when the
display message goes out.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
0024 Release parking brake *
The red0024 indicator lamp on the instrument clus ter lights up.
A wa rning tone also sounds.
Yo u are driving with the parking brake applied or per form ing emer‐
ge ncy braking using the parking brake. #
Release the parking brake (/ page152).
0024
Parking brake See Own-
er's Manual *
The yellow 0024 warning lamp lights up and there d0024 indicator
lamp is off.
The parking brake is malfunctioning, e.g. af terth est ar ter battery
has been disconnected.
Re leasing the pa rking brake: #
Swit chthe ignition off and back on again. #
Depress the brake pedal and briefly pull the handle of the park‐
ing brake (/ page152). #
After around ten seconds, push down the handle of the parking
brake.
If th eye llow 0024 warning lamp is off: #
Release the parking brake.
If th eye llow 0024 warning lamp remains lit: #
Do not drive on. #
Secure theve hicle against rolling away. #
Vehicles with manual transmission: engagefirs tge ar. #
Vehicles with automatic transmission: shiftthe transmission
to 005D . #
Turn the front wheels towa rdsth eke rb. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 285