2021 MERCEDES-BENZ V-CLASS MPV oil change

In
thefo llowing cases your vehicle may not be
re gis tere dto yo uye t:
R you did not pur chase your vehicle at an
authorised specialist dealer.
R your vehicle has not yet been inspected at a
Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service centre. Cor
rect use of theve hicle
If yo ure mo ve wa rning sticke rs,yo u or others may
fa ilto recognise the dangers. Lea vewarning
st icke rs in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical da taforth eve hicle
R traffic ru les and regulations
R laws per taining tomo torve hicles and saf ety
st andards &
WARNING Risk offire and accident when
transpo rting subs tances which are haz‐
ardous tohealth or react aggressively
Gases and fluids can even escape from con‐
ta iners which are fully closed.
This can adversely af fect your concentration
during the journey and your health. Elect ronic
component pa rts may also experience mal‐
functions, short circuits or sy stem failures. #
Do not stowor transport any subs tan‐
ces which are hazardous tohealth
and/or aggressively reactive in theve hi‐
cle interior. Subs
tances that con stitute a health hazard or
re act aggressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Information on
the REACH directive
EU and EFTA count ries onl y:
The REA CHdirective (Directive (EC) No.
19 07 /2006, Article 33) stipulates a duty tosup‐
ply information about subs tances of very high
concern (SVHCs).
Mercedes‑Benz AGacts tothe best of its know l‐
edge toprev ent these SVHCs from being used
and toenable cus tomers tosafely handle these
subs tances. The reare SVHCs known to
Mercedes‑Benz AG, according tosupplier infor‐
mation and internal product information, found in
individual components of this vehicle in quanti‐
ties of over 0.1 percent byweight.
Fu rther information can be obtained at thefo llow‐
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ Note
sfo r persons with electronic medical
aids
Despite careful de velopment, Mercedes-Benz AG
cannot comple tely rule out the interaction of
ve hicle sy stems with electronic medical aids such
as cardiac pacemakers.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic fields on a
par with permanent magnets. These fields can be
fo und, forex ample, in the area around the multi‐
media and sound sy stem or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isola‐
te d cases, depending on the aids used:
R medical aids malfunctioning
R adverse health ef fects
Obser vethe no tes and warnings of the manufac‐
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doc tor.If th ere
is continuing uncer tainty concerning the possibil‐
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only a few elect rical
ve hicle sy stems and/or maintaining an appropri‐
ate dis tance from the components. General no
tes23

#
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Note
s on short-distance trips
If th eve hicle is predominantly used in short-dis‐
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate filter can occur.
Due tothis, fuel may also accumulate in the
engine oil and cause engine failure.
During automatic cleaning, extreme lyhot exhaust
ga ses escape from theex haust pipe. Maintain a
dis tance of at least 1 m to other objects, e.g.
par kedve hicles, in order toavoid material dam‐
age.
If yo u main lydrive short dis tances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every500 km. This facilitates the
re ge neration of the diesel particulate filter.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spare parts may not be available
immediatel y.The releva nt wo rkshop directories
are available from a Mercedes-Benz Service
Cent re.
Fu el
In some countries, only fuels with an inc reased
sulphur con tent are available.
Uns uitable fuel can cause engine damage. Yo u
can find fur ther information under "Fuel"
(/ page 270).
Ad Blue ®
Ad Blue ®
is not available in suf ficient quality in all
countries. Therefore, check theAd Blue ®
leve l,
particular lybefore driving outside Europe
(/ page 148). Consul t aqualified specialist
wo rkshop for advice.
Yo u can find information about AdBlue ®
in "Oper‐
ating fluids and capacities" (/ page271).
Low beam
In countries in whi chtraf fic drives on the oppo‐
site side of thero ad from the count ryin which
th eve hicle is regis tere d, you will ha vetoswitch
th e headlamps tosymmetrical dipped beam. This
will pr event oncoming traf fic from being dazzled.
Symm etrical dipped beam will no longer illumi‐
nate the edge of the car riag ewa y as far or as
high. Ve
hicles with halogen headlamps:
It is not necessa ryto change the headlamps over
to symmetrical dipped beam. The statutory
requ irements of the count ries in which tra ffic
drives on the opposite side of thero ad from the
country in whi ch theve hicle is regis tere d are also
met without changing over.
Ve hicles with LED headlamps:
Yo u can set the low beam for driving on theright
or left via the on-board computer (/ page189).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Cent re.
Information on brakes &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine, shift
to a lo werge ar in good time. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page143).
R invehicles with a manual transmission, shift
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed. 13 8
Driving and pa rking

Due
tothe legally prescribed accuracy of the
speedome ter and odome ter displa ys,th efo llow‐
ing tyres are not permitte dfo rta xis and hire cars:
R Wheel size catego ry 1
- 195/65 R16C
R Wheel size category 2
- 225/55 R17XL
- 245/45 R18XL
If th e wheel size category changes, you must
ha ve your vehicle's contro l unitsrecoded at a
qu alified specialist workshop. Information on
the direction of the tyres'
ro tation Ty
res with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of aqua‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar row on the side wall of the tyre indicates its
cor rect direction of rotation.
Yo u may also fit a spa rewheel against the direc‐
tion of rotation. Obser vethe time restriction on
use as well as the speed limitation specified on
th e spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tyres from oil, grease and fuel. Preparing
theve hicle for a wheel change Requ
irements
R The tyre-change tool kit is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with manual transmission:
engage firs t or reve rsege ar 005E. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
On le velte rrain: place choc ks orother suita‐
ble objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed. #
On slight inclines: placechoc ks orother
suitable objects under the wheels on the
front and rear axles opposite the wheel tobe
ch anged. #
If included in theve hicle equipment, take the
tyre-change tool kit out of theve hicle tool kit
(/ page 247). #
If included in theve hicle equipment, remo ve
th e spare wheel from the spare wheel brac ket
( / page 265). #
If necessar y,remo vethe wheel co ver. #
Using the wheel wrench, loosen the wheel
nuts/bolts on the wheel you wish tochange
by about one full turn. Do not unscr ewthe
wheel bolts/nuts comple tely. #
Raise theve hicle (/ page 259). Ra
ising theve hicle when changing a wheel &
WARNING Risk of injury from incorrect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of injury fromvehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. Wheels and tyres
259

Fi
tting a new wheel Re
quirements
R The wheel is remo ved (/ page 260). &
WARNING Risk of accident from losing a
wheel
Oiled or greased wheel bolts can cause the
wheel bolts tocome loose, as too can dam‐
aged wheel bolts or wheel hub thre ads. #
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. &
WARNING Risk of injury from tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on the ground. #
Obser vethe information on thech oice of
tyres (/ page 256). #
Obser vethe instructions and saf ety no tes on
ch anging a wheel (/ page 256).#
For saf etyre asons, only use wheel bolts or
wheel nuts which ha vebeen appr ovedby
Mercedes-Benz and forth e wheel in question. #
Clean the wheel and wheel hub contact sur fa‐
ces. Lo
weri ngtheve hicle af ter a wheel change &
WARNING Risk of accident due toincor‐
re ct tigh tening torque
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened tothe
prescribed torque. #
Ensu rethat the wheel bolts or wheel
nuts are tightened tothe prescribed
tightening torque. #
Ifyo u are not sure, do not mo vethe
ve hicle. Contact a qualified specialist
wo rkshop and ha vethe tightening tor‐
qu ech ecked immediately. Re
quirements:
R The new wheel has been fitted (/ page 261). #
Place the adap ter and thera tchet on the hex‐
agon head nut of the jack such that the letter‐
ing AB/DOWN is visible. #
Tolowe r the vehicle: turnthera tchet of the
jack anti-clo ckwise. #
Steel wheels: tightenth e wheel bolts or
wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 200 Nm. #
Light-alloy wheels: tightenthe wheel bolts
or wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 180 Nm. #
Che ckthe tyre pressure of the newly fitted
wheel and adjust it if necessa ry.
Ve hicles with the tyre pressure monitor sys‐
te m: allfitted wheels mu stbe equipped with
functioning sensors. #
Retighten the wheel bolts tothe specified
tightening torque af terth eve hicle has been
driven 50 km.
% When using a wheel or spare wheel with a
new or newly painted disk wheel, ha
vethe
wheel bolts or wheel nuts retightened again
af te r appro ximately 1,000 to5,000 km.
Obser vethe specified tightening torque. Infor
mation on wheel and tyre combinations
Gene ral no tes
Information on tyres, wheels and permissible
combinations can be obtained at a qualified spe‐
cialist workshop.
The smaller the cross-section of a tyre of a spe‐
cific wheel size, thewo rseth e driving comfort on
poor road sur faces. Ride and damp ing comfort
are reduced and therisk increases that when you
drive over obs tacles, damage towheels and tyres
may result. Wheels and tyres
261

St
andard. The sulphur con tent of the diesel fuel
may not exceed the limit values forth e sulphur
content of diesel fuel stated abo ve. Only
appr ovedfatty acid me thyl es ter with this fuel
qu ality can avoid damage being caused due to
re sidue build-up and/or cor rosion.
Pure fatty acid me thyl es ter and diesel fuel that
has a higher percentage of fatty acid me thyl
es ter,fo rex ample, B20, could damage the fuel
sy stem and the engine.
The identification of thefa tty acid me thyl es ter on
th e fuel dispenser must clear lyindicate that it ful‐
fi ls thest andard for lo w-sulphur diesel fuel. If the
identification is not clear, do not refuel.
Sulphur con tent by weight
* NO
TEDama getothe emission cont rol
sy stem forve hicles with diesel particu‐
late filters If
yo u use diesel fuel with a sulphur con tent
th at is too high, the emission cont rol sy stem
may be damaged. #
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ve
hicle without diesel particulate filter: In
countries in which only diesel fuel with a higher
sulphur con tent is available, theve hicle's engine
oil change is car ried out at shor ter inter vals. Fur‐
th er information on oil change inter vals can be
obtained at a qualified specialist workshop.
Information about cur rent countr y-specific sul‐
phur content is available:
R Atany Mercedes-Benz service centre
R Athttps://be vo.mercedes-benz.comunder
th e specifications on Sheet Number 136.2
Note s on low outside temperatures
Re fuel your vehicle with as much winter diesel
fuel as possible at the beginning of winter.
Before switching towinter diesel fuel, the fuel
ta nk should be as em pty as possible. When first
re fuelling with winter diesel fuel, only refuel using
a small amount, forex ample, toreser veleve l. The
next time youre fuel, fill th e fuel tank again nor‐
mal ly.
Fu rther information on fuel is available:
R Atafilling station
R Ataqu alified specialist workshop Ta
nk content and reser vefuel
The total capacity of the fuel tank may vary,
depending on theve hicle equipment.
Capacity Model
Total capacity
Ve hicles with a diesel
engine: Appr
ox.57 litres
or
Appr ox. 70 litres
Ve hicles with a petrol
engine Appr
ox. 70 litres Mode
lO f whichreser ve
fuel
Ve hicles with a diesel
engine: Appr
ox.10 litres
Ve hicles with a petrol
engine Appr
ox.13 litres Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 269).
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or
one that does not comply with the specifications
of these operating instructions.
* NO
TEDama gecaused byadditives in
Ad Blue ®
or by diluting AdBlue ® The
AdBlue ®
ex haust gas af tertre atment sys‐
te m could be destr oyed bythefo llowing:
R additives in AdBlue ®
R diluting AdBlue ® #
Only use AdBlue ®
in accordance with
ISO 222 41 . #
Do not mix additives. #
Do not dilu teAd Blue ®
. 272
Tech nical da ta

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Electromagnetic compatibility (dec‐
laration of conformity).............................
19
Electronic Stability Prog ram
see ESP ®
(Electronic Stability Prog ram)
Electronics ............................................. .267
Emer gency
Fire extinguisher................................ 232
Fir st-aid kit (so ft-sided)...................... 232
Re moving thewa rning triangle.......... .232
Saf etyve st......................................... 232
Setting up thewa rning triangle..........2 32
Emer gency braking
Elect ric pa rking brake......................... 15 2
Emer gency engine start........................ 24 6
Emer gency key element
Locking door........................................ 53
Re moving/inserting............................. 50
Un locking door.................................... .53
Engaging drive position (au tomatic
transmission).......................................... 14 3
Engaging neut ral (automatic trans‐
mission) .................................................. 14 3
Engaging reve rsege ar........................... 14 3
Engine ECO start/ stop function..................... 14 0
Engine number................................... 268
Pa rking............................................... 15 0
St arting (k ey)...................................... 13 6
St arting assis tance............................. 237
Engine electronics (not es...................... 267
Engine number ...................................... .268
Engine oil Additive.............................................. 273
Checking the oil le vel using the on-
board computer......................... 222, 223
Checking the oil le vel with a dip‐
st ick................................................... 223
Filling capacity.................................... 274
To pping up..........................................2 24
Engine output Notes on changes................................ .22
Engine pre-heating see Auxilia ryheating
Environmental pr otection
No tes....................................................16
Ta ke -ba ckof end-of-life vehicles...........16
ERA-GLONASS test mode
St arting/ending................................ .235 ESC (Electronic
Stability Control)
see ESP ®
(Electronic Stability Prog ram)
ESP ®
Crosswind Assis t................................ 15 5
Tr ailer stabilisation............................ .155
ESP ®
(Electronic Stability Prog ram)
Ac tivating/deactivating (on-board
computer)........................................... 15 5
Fu nction/no tes.................................. 154
Switching on/off (button)................... 15 5
Exterior lighting Care................................................... 229
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Fa ult message
see Display message
Fi lling up the windscreen washing
sy stem................................................... .226
Fi re extinguisher.................................... 232
Firs t-aid kit (soft-sided) ......................... 232
Flat tyre Changing a whee l............................... 259
No tes................................................. 235
Fo g light (extended range) .................... 108
Fo il co vering
Ra dar and ultrasonic sensor s............. 15 3
Fo lding table
Ins talling and removing........................ 98
Moving................................................. 98
Using.................................................. 100
Fore ign trip
Symm etrical dipped bea m.................. 105
Fr ee software........................................... 26
Fr equencies
Mobile phon e.................................... .267
Tw o-w ayradio.....................................2 67
Fr ont airbag (driver, co-d rive r)................ 31
Fr ont door
Opening (from inside)........................... 51
Unlocking (from inside)......................... 51
Fr ont seats
Rot ate.................................................. .74
Fr ont wheel ar ch
Fitting/removing the co ver................. 11 2 Index
317