2021 MERCEDES-BENZ V-CLASS MPV climate control

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Indica tor and warning lamps ...................... .7
St eering wheel with buttons ........................ 8
Centre console ............................................ 9
Overhead control panel ............................. 13
Door control panel .................................... .14Digital Operating Instructions
...............15
Calling up the Digital Operating
Instructions ............................................... 15Genera
l notes.......................................... 16
Environmental pr otection ........................... 16
Ta ke -ba ckof end-of-life vehicles ................16
Mercedes-Benz GenuineParts .................... 16
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .17
Operating Instructions ...............................17
Operating saf ety ........................................ 18
Declarations of conformity ........................ 19
Diagno stics connection ............................ .21
No tes on changes tothe engine output ..... 22
Qualified specialist workshop .................... 22
Ve hicle registration ................................... 22
Cor rect use of theve hicle .........................23
Information on the REA CHdirective .......... 23
No tesfo r persons with electronic med‐
ical aids .....................................................23
Implied warranty ........................................ 24
QR codes forre scue card .......................... 24
Data storage ..............................................24
Copyright .................................................. .26Occupant saf
ety...................................... 27
Re stra int sy stem ........................................27
Seat belts .................................................. 28
Airbags ...................................................... 31
PRE-SAFE ®
Sy stem .................................... 36
Au tomatic measure s after an accident ...... 36
Safely transporting children in the
ve hicle .......................................................37
No tes on pets in theve hicle ......................48 Opening and closing
...............................49
Ke y ............................................................ 49
Doors ........................................................ .51
Sliding door ............................................... 54Electric sliding door ...................................
54
Ta ilgate ...................................................... 58
Side window .............................................. 61
Pa norama sliding sunroof .......................... 63
Anti-theft pr evention ................................. 66 Seats and
stowage .................................. 69
No tes on the cor rect driver's seat posi‐
tion ............................................................ 69
Seats ........................................................ .69
St eering wheel ...........................................96
St ow age areas .......................................... .96
Fo lding table .............................................. 98
Information about the bottle holder ......... 100
Cup holders ............................................ .101
Ashtr ayand cigar ette lighter .................... 101
Soc kets .................................................... 102
Switching there frigerator box in the
centre console on and off ........................ 104
No tes on attaching the iPad ®
.................. 104 Light and vision
.................................... 105
Exterior lighting ....................................... 105
Ad justing the interior lighting ...................1 11
Changing bulbs ........................................ 111
Wi ndsc reen wipers ................................... 11 6
Mir rors ..................................................... 11 8
Operating sun visors ................................ 11 9 Climate control
..................................... 12 0
Overview of climate contro l systems .......1 20
Operating clima tecontrol sy stems ..........1 22
Operating air vents .................................. 12 6
Au xilia ryheating ...................................... 12 6 Driving and pa
rking .............................. 13 6
Driving .................................................... .136
Manual transmission ................................ 141
Au tomatic transmission ........................... 14 2
All-wheel drive ........................................ .146
AIRMATIC ................................................ 14 6
Re fuelling ................................................ .147
Pa rking .................................................... 15 0
Driving and driving sa fety sy stems ..........1 53
Tr ailer operation ...................................... .176 Instrument clus
ter and on-board
co mp uter ............................................... 18 0
No tes on the instrument clus ter and
on-board computer .................................. 180
Overview of the instrument clus ter .......... 180 2
Contents

#
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Declarations of conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regula‐
tion UN R10. Wire
lessvehicle components EU and EFTA countries onl
y:
The following information is valid for all wireless
components in theve hicle as well as the informa‐
tion sy stems and communication devices integra‐
te d in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle conform toDirecti ve2014 /53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Fu
rther information is available from any
Mercedes-Benz service centre.
Fo r Brazil on ly:
No teon two-w ayradio sy stems in theve hicle:
These sy stems are not pr otected against harmful
inter fere nce and must not cause inter fere nce in
prope rly appr oved sy stems. Ukraine onl
y:
The manufacturer hereby declares that theve hi‐
cle components that receive and/or transmit
ra dio waves fulfil thete ch nical regulations for
two-w ayradios. Further information is available
from any Mercedes-Benz service centre.
Manufacturer addresses:
Below you will find the addresses of the manufac‐
turers of wireless components. The addresses
cann otbe displa yed on the equipment due toits
size or nature.
Con venience central locking sy stem
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Ty re pressure moni toring sensors
Schrader Elect ronics Ltd., 11Tech nology Park,
Belfast Road, Antrim BT41 1QS, Northern Ireland
Heater boos ter function remo tecontrol
Ebe rspächer Climate Control Sy stems GmbH &
Co. KG, Eberspächer stra sse 24,7373 0 Esslingen,
Germany
Ra dar sensors
Au toliv Electronics ASP Inc., 26545 Ameri can
Drive, Southfield, MI 48034, USA
Ro bert Bosch GmbH, Daimler stra ße 6,
71 229 Leonberg, Germany
Mobile communication and telematics
Alpine Electronics Inc., 20-1 Yoshima-Kogyodan‐
ch i, Iwaki-Shi Fukushima-Ken, Japan
Harman Bec kerAu tomotive Sy stems GmbH, Post‐
fach 2260, 76303 Karlsbad, Germany
Ty pe of wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, Mercedes-Benz vehicles use thefo l‐
lowing wireless applications: General no
tes19

Gene
rally, these are volatile data and will not be
st ored be yond the period of operation but will
only be processed within theve hicle itself. Con‐
trol units, vehicle keys forex ample, of ten contain
da ta memories. Their use permits thete mp orary
or permanent documentation of tech nical infor‐
mation about theve hicle's operating state, com‐
ponent loads, main tenance requirements and
te ch nical events or faults.
Depending on thete ch nical equipment, thefo l‐
lowing data are stored:
R operating status of sy stem components, such
as fill le vels, tyre pressure or battery status
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control sy stems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore data
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a
malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the case
of wa rranty claims and quality assurance meas‐
ures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement. To
th at end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. In addition, the manufacturer is
subject toproduct liability. Forth is reason, the
manufacturer also uses operational data from the
ve hicle, forex ample, forre calls. These data can
also be used toexamine the cus tomer's warranty
and guarantee claims. Fa
ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you ha veselected.
Smartphone integ ration (e.g. Android Autoor
Apple CarPlay ®
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then cont rolth em
by means of the cont rol elements integrated in
th eve hicle. The smartphone's picture and sound
can be output via the multimedia sy stem. Simul‐
ta neously, specific items of information are trans‐
fe rred to yo ur smartphone. Depending on the
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. For more information, please consult the Gene
ral no tes 25

Overview of climate control sy
stems TEMPMATIC
overview 1
0082 Setsthete mp erature (/ page124)
2 008F Adjusts the air distribution
(/ page 123)
3 H Setsthe air flow ( /page 123)
4 005A Switches cooling with air dehumidifica‐
tion on/off ( /page 122)
5 0064 Demiststh e windscreen (/ page124)
6 Calls up the air conditioning menu of the
multimedia sy stem
7 006C Switches there ar wind owheater and
mir ror heater on/off (/ page125)
8 Swit ches the hot-wate r auxiliaryheater (sta‐
tionary hea ter) on/off (/ page128)
9 0072 Switches air-recirculation mode on/off
manually (/ page124)
A 00A4 Calls up the air conditioning menu of
th e multimedia sy stem forre ar-compartment
heating/rear-compartment air conditioning 12 0
Climate cont rol

Ve
hicles without a hot-water auxiliary heater (stationary hea ter)
Fr ont operating unit:
1 0082 Setsthete mp erature on the left
(/ page 124)
2 008F Setsthe air distribution (/ page123)
3 H Setsthe air flow ( /page 123)
4 0058 Sets clima tecontrol toautomatic mode
(/ page 123)
5 0064 Demists the windscreen (/ page124)
6 Calls up the air conditioning menu of the
multimedia sy stem
004B Switches residual heat utilisation
on/off (/ page125)
7 006C Switches there ar wind owheater and
mir ror heater on/off (/ page125)
8 005A Switches cooling with air dehumidifica‐
tion on/off ( /page 122)
9 0072 Switches air-recirculation mode on/o ff
manually (/ page124)
A 00A4 Calls up the air conditioning menu of
th e multimedia sy stem forth ere ar air condi‐
tioning sy stem
B 0082 Setsthete mp erature on theright
(/ page 124)
Re ar operating unit:
C 0082 Setsthete mp erature (/ page124)
D Displ ay
E 0097 Setsthe air flow ( /page 123) Operating cli
mate control sy stems Switching
the clima tecontrol sy stem on/off #
Swit chon the ignition. #
Toswitch on: presstheto p or bottom sec‐
tion of the! rocker switch.
The multimedia sy stem air conditioning menu
will open.
or #
Set the air flow toleve l0047 or higher using the
H rocker switch. #
Toswitch off: presstheto p or bottom sec‐
tion of the! rocker switch.
or #
Set the air flow toleve l005A using theH
rock er switch.
% When climate contro
l is switched off, "OFF"
will appear on the display of there ar operat‐
ing unit.
% When
theve hicle is star ted, the climate con‐
trol settings most recently selected will be
adop ted automaticall y. Switching
the A/C function on/off Re
quirements
R The climate control sy stem has been
switched on (/ page122).
R The engi ne isrunning.
When the "Cooling with air dehumidification"
function is switched on, the air inside theve hicle
is cooled and dehumidified according tothete m‐
perature selected.
The function can be activated or deactivated only
in the climate cont rol menu and not in the cli‐ 12 2
Climate cont rol

mate control menu
forre ar-compartment air con‐
ditioning (second menu le vel). #
Press theto p or bottom section of the
005A rocker switch.
When the indicator lamp abo vethe
005A rocker switch lights up, the "Cooling
with air dehumidification" function is
switched on.
or #
Switch the function on and off via the air con‐
ditioning menu of the multimedia sy stem.
Fo rve hicles with THERMOTRONIC automatic cli‐
mate contro l and a hot-water auxiliary heater,
th ere is no 005Arock er switch. You can activate
or deactivate the "Cooling with air dehumidifica‐
tion" function via the multimedia sy stem.
When the indicator lamp abo vethe005A rock er
switch flashes thre e times, the function is
switched off due toa defect. Ha vethe climate
cont rol sy stem checked at a qualified specialist
wo rkshop.
% Switch off
the A/C function only brief ly. Oth‐
erwise, the windo wscould mist up more
qu ickl y.
% Condensation may leak from
the underside of
th eve hicle in cooling mode. This is not a sign
of a defect. Au
tomatically regulating climate control Re
quirements:
R The climate control sy stem has been
switched on (/ page122).
THERM OTRO NIC automatic climate control
When THERMOTRONIC au tomatic climate control
is in auto matic mode, the set temp erature will
automatically be kept cons tant. The sy stem auto‐
matically regulates thete mp erature of the dis‐
pensed air, the air flow and the air distribution.
Au tomatic mode can be activated or deactivated
only on the climate cont rol menu and not on the
climate control menu forre ar compartment air
conditioning (second menu le vel). #
Toswitch automatic mode on/off: press
th eto p or bottom section of the0058 rocker
switch.
When the indicator lamp abo vethe0058
rock er switch lights up, automatic mode is
switched on.
In automatic mode, if you adjust the air flow or air
distribution manually, the indicator lamp abo veth
e0058 rock er switch will go out. The function
th at has not been changed manuall y,ho we ver,
will continue tobe regulated automatically. When
th e manually changed function swit ches back to
automatic mode, the indicator lamp abo vethe
0058 rocker switch will light up again. Information on
the air distribution settings TEMPMATIC air-conditioning sy
stem and
THERMOTRONIC automatic climate cont rol
0061 Directs air
tothe demis terve nts
0087 Directs air
tothe demis ter,centre and side
air vents
008F Directs air
tothe demis ter,centre, side
and foot we llve nts
0086 Directs air
tothe demis ter and foot we ll
ve nts
009C Directs air
tothe cent reand side air vents
009F Directs air
tothe cent re, side and foot we ll
ve nts
009B Directs air
tothefo ot we llve nts
00A2 Controls air di
stribution automatically Setting
the air distribution Re
quirements:
R The climate control sy stem is switched on. #
Press rocker switch 008Fup or down.
The various air distribution settings appear in
th e air conditioning menu of the multimedia
sy stem. #
Press the008F rocker switch up or down until
th e desired setting is reached.
Ve hicles with rear climate control
When there ar air conditioning sy stem is switched
on, the air distribution setting on the cont rol
panel also applies torear climate control.
This also applies tothe automatic mode of
THERMOTRONIC automatic climate cont rol. The
air is then automatically directed tothefo ot we ll
and/or the headroom of there ar compartment. Setting
the airflow Re
quirements
R The climate control sy stem is switched on. #
Toincrease or decrease: presstheto p or
bottom section of theH rock er switch. Climate control
12 3

Ve
hicles with rear climate control: press the00A4
button firs tto set the air flow forth ere ar com‐
partment via the front cont rol panel. Setting
thetemp erature Re
quirements
R The climate control sy stem is switched on. #
Toincrease or decrease: presstheto p or
bottom section of the0082 rock er switch.
Ve hicles with rear climate control: press the00A4
button firs tto set thete mp erature forth ere ar
compartment via the front cont rol panel. Switching
the synchronisation function
on/off Re
quirements
R The climate control sy stem has been
switched on (/ page122).
The temp erature can be set cent rally using the
synchronisation function. The temp erature set‐
ting forth e driver's side will then be adop tedfor
th e front passenger side and, in vehicles with rear
climate control, there ar compartment as well. #
Swit chthe "Synchronisation" function on and
off via the air conditioning menu of the multi‐
media sy stem.
The synchronisation function will be switched off
if th e settings forth e front passenger side or rear
compartment are changed. Demisting
the windscreen Yo
u can use this function todefrost and demist
th e windscreen and the front side windo wsfrom
th e inside. Switch off the "Demist windscreen"
function as soon as the windscreen is clear.
% Ve
hicles with THERMOTRONIC: if theve hicle
de tects mist on the windo ws,th e function
will automatically be switched on. #
Switch on climate cont rol (/ page 122). #
Toswitch on/off: pushtheto p or bottom
section of the0064 rocker switch on the front
cont rol panel.
If th e indicator lamp abo vethe0064 rock er
switch lights up, the function has been
switched on. The cur rent ai r-conditioning set‐
tings will be deactivated. The
temp erature, air flow and air distribution
will be regulated automatically tooptimise
th e demisting ef fect. Air-recirculation mode
will be deactivated.
When you enable automatic mode, the "Demist
windscreen" function will switch off automati‐
cally.
When you swit choff the "Demist windscreen"
function, the pr evious settings for automatic cli‐
mate control will be applied again.
No tethefo llowing exceptions:
R Air-recirculation mode will remain switched
off.
R Ifth e A/C function has been automatically
activated, it will remain active. Switching air-recirc
ulation mode on/off When air-recirculation mode is switched on,
the
windo wsmay mist up more quickl y.Switch on ai r-
re circulation mode only brief ly. #
Press theto p or bottom section of the0072
rock er switch.
When the indicator lamp abo vethe0072
rock er switch lights up, air-recirculation mode
is switched on.
Air-recirculation mode will automatically switch
on in thefo llowing cases:
R in high outside temp eratures
R while theve hicle is driving thro ugh a tunnel
(vehicles with THERMOTRONIC automatic cli‐
mate control and navigation only)
Af ter appro ximately 30 minu tes, outside air will
automatically be introduced again.
Air-recirculation mode will automatically switch
off in thefo llowing cases:
R afte r appro ximately five minutes at outside
te mp eratures below appr oximately 7°C
R afte r appro ximately five minutes when the
"Cooling with air dehumidification" function is
deactivated
R afte r appro ximately 30 minutes at outside
te mp eratures abo veappr oximately 7°C and
when the "Cooling with air dehumidification"
function is switched on. 124
Climate cont rol

Con
venience opening/closing &
WARNING Risk of entrapment due tonot
paying attention duri ng convenience clos‐
ing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
When the con venience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. &
WARNING Risk of entrapment from the
con venience opening feature
During con venience opening pa rts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo ws. #
If someone becomes trapped, immedi‐
ately press the0062 button in the door
to open the side windo ws.
The side windo ws stop. #
Tocontinue closing the side windo ws,
pull on the0062 button. #
Con venience closing with the air recircu‐
lation rocker switch: press and hold the
0072 rocker switch up or down until the side
windo wsclose au tomatically.
The indica tor lamp abo vethe0072 rock er
switch lights up. The initial position of the
side windo wsis sa ved. Air-recirculation mode
is activated.
If yo u open the side windo wsmanually af ter
closing them with the con venience closing
fe ature, they will open automatically as far as
th est art position before the con venience
closing. #
Conve nience opening with the air-recircu‐
lation rocker switch: press and hold the
0072 rocker switch up or down until the side
windo wsopen automatically.
The indicator lamp abo vethe0072 rock er
switch goes out. Air-recirculation mode will
be deactivated. #
Pre-entry climate control and con veni‐
ence opening with theke y:press and hold
th e0036 button on thekey.
The side windo wsopen automatically and the
blo wer of the climate cont rol sy stem is activa‐
te d. Switching
there ar window heater on/off The
rear wind owheater consumes a lot of elec‐
tricity. You should therefore switch off there ar
wind owheater as soon as there ar wind owis
clear. #
Swit chon the ignition. #
Press theto p or bottom of the006C rocker
switch.
If th e indicator lamp abo vethe006C rock er
switch lights up, there ar wind owheater is
switched on.
The rear wind owheater will switch off automati‐
cally af ter a few minutes. Switching
there sidual heat utilisation on/off When
the engine is switched off, it is possible to
make use of there sidual heat of the engine to
heat or ventilate theve hicle interior for appro x‐
ima tely 30 minutes. The heating or ventilation
time depends on the set vehicle interior temp era‐
ture. #
Switch off the engine or remo vethekey. #
Toswitch on: presstheto p or bottom sec‐
tion of the! rocker switch.
When residual heat utilisation is switched on,
th e indicator lamp abo vethe! rocker
switch will light up.
The blo wer will run at a low speed rega rdless
of the air flow setting.
If th e "Residual heat" function is switched on
at high outside temp eratures, only thest a‐
tionary ventilation will be switched on. The
bl owe r will then run at medium speed. #
Toswitch off: presstheto p or bottom sec‐
tion of the! rocker switch again.
The indicator lamp abo vethe! rock er
switch goes out. Climate control
12 5