2021 MERCEDES-BENZ V-CLASS MPV winter tyres

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz, the operating saf ety of theve hi‐
cle may be jeopardised. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Use only
ge nuine Mercedes-Benz GenuineParts or pa rts of
equal quality. Use only tyres, wheels and acces‐
sory parts that are appr ovedfo ryo ur vehicle
model.
Mercedes-Benz tests original parts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket
re sear ch, Mercedes-Benz is unable toassess
ot her parts. Mercedes-Benz accepts no responsi‐
bility forth e use of such parts in Mercedes-Benz
ve hicles, even if they have been appr oved of fi‐
cially or independently byate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All genuine Mercedes-Benz
GenuineParts meet there gistration requirements.
The use of non-appr oved parts may in validate the
ve hicle's general ope rating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type changes from that stated in
th ege neral ope rating pe rmit.
R other road users could be endangered.
R theex haust gas or noise le vels are adversely
af fected.
Alw ays specify theve hicle identification number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 268). Information about attachments, add-on
equipment, installations and conve
rsions
Note s on body/equipment mounting direc‐
tives
Fo r saf etyre asons, ha veadd-on equipment pro‐
duced and fitted in accordance wi th theva lid
Mercedes-Benz body/equipment mounting direc‐
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that the greatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufac‐
turers must alw ays ensure that the products they
manufacture come into circulation only in a safe
st ate and do not pose any risks topeople. Other‐
wise, there may be consequences under civil,
criminal or public la w.All manu facturers are re
sponsible forth e products that they have man‐
ufactured. Manufacturers of attachments, add-on
equipment, ins tallations and con versions must
guarantee compliance with Directive
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thefo llowing proce‐
dure for saf etyre asons:
R Do not make any other changes totheve hi‐
cle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests per form ed bypublic test bodies
or of ficial appr ovals do not rule out saf etyrisks.
Comply with the information about Mercedes-
Benz genuine pa rts (/ page16).
Yo u will find the Mercedes-Benz body/equipment
mounting directives online on the https://bb-
por tal.me rcedes-benz.com/de/GLOBAL
Yo u will also find information about the PIN
assignment and changing the fuse there.
% Yo
u can obtain fur ther information at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident and injury in
th eeve nt of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can
pr ev ent sy stems or components from func‐
tioning proper lyand/or jeopardise theve hi‐
cle's operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a qualified
wo rkshop. Note
s onthera diator
Even seeming lyminor changes totheve hicle,
such as attaching a radiator grille in winter, are
not permitted. Do not co verth era diator. Do not
use any thermal mats, insect pr otection co vers
et c.
Otherwise, theva lues of theve hicle's diagnostic
sy stem will be dis torted. In some count ries, the
re cording of engine diagnostics da tais prescri‐
bed bylaw and must be verifiable and cor rect at
all times. Operating In
structions
These Operating In stru ctions describe all models,
as well as standard and optional equipment of Gene
ral no tes 17

%
The drive program switches automatically
from
; toA (vehicles with drive pro‐
gram ;). All-wheel drive
Note
s onthe 4MATIC 4MATIC ensures permanent drive
for all four
wheels, and toge ther with ESP ®
it impr oves the
ve hicle's traction.
% In wintry
road conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y.
Use DSR (Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page160).
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. AIRMATIC
Fu
nction of AIRMATIC AIRMATIC is an air suspension sy
stem with an all-
ro und le vel control sy stem, which also ensures
th e best possible suspension and cons tant
ground clearance, even wi tha laden vehicle.
When you drive at speed, theve hicle is lo wered
automatically toimpr ovedriving saf ety and to
re duce fuel consum ption. There is also the option
of raising theve hicle le vel while driving slowl y,
e.g. for driving off public roads. The AIRMATIC
settings are dependent on the drive program
selection.
AIRMATIC consists of thefo llowing functions and
components:
R all-round air suspension
R speed-dependent lo wering toreduce fuel con‐
sum ption
R high le velfo r greater ground clearance when
driving slowly; set with drive program Lift
F/¦, e.g. off public roads
R DYNA MIC SELECT switch
% Fo
rth e drive program Lift,the multifunction
display sho ws theF symbol next tothe transmission position displ
ay. The media dis‐
pl ay forth e multimedia sy stem sho wsthe
¦ symbol.
Ve hicle le vels per drive prog ram
Drive programs Aand¥:
R theve hicle is set tonormal le vel
R at speeds abo veappr ox.11 0 km/h, theve hi‐
cle is lo wered
R at speeds below appr ox.75 km/h, theve hicle
is raised again
Drive prog ram C:
R theve hicle is set tolow le vel
R at higher speeds, theve hicle le vel does not
continue tolower
Drive program F/¦:
R theve hicle is set tohigh le vel
R at speeds abo veappr ox. 30 km/h, theve hicle
le ve l lo wersto the normal le vel
R at speeds below appr ox.10 km/h, theve hicle
is raised again
R Atspeeds abo veappr ox.10 0 km/h, theve hi‐
cle switches todrive prog ram A.
% If
th eve hicle is raised in theLift drive pro‐
gram or lo wered when changing from theLift
drive program toano ther drive program,
occasional creaking noises may occur at the
brake.
% Operation with a trailer or bicycle
rack:if
th e electrical connection has been cor rectly
es tablished, theve hicle remains on normal
le ve lre ga rdless of speed.
Sy stem limits
AIRMATIC may not be available or ha veonly limi‐
te dav ailability in thefo llowing cases:
R The overheating pr otection has been activa‐
te d due tofrequent le velch anges within a
short time. The Compressor is cooling mes‐
sage is then shown in the multifunction dis‐
pla y. 14 6
Driving and pa rking

#
Press the cruise cont rol le ver up 1or down
4 beyond the 1st pressure point.
The stored speed is increased or reduced by
10 km/h.
If yo u ha veset Miles asthe unit forth e digital
speedome ter,yo u can main tain any speed from
20 mph (cruise contro l) or set it asthe limit
speed (variable limiter). You can then set the limit
speed in increments of 1 mph and 5 mph.
Deactivating cruise control or theva riable
limiter #
Brief lypress the cruise cont rol le verfo rw ards
6.
or #
Brief lypush the cruise cont rol le ver in the
direction of ar row5.
The 00B2 or00CB symbol and thestored
speed in the multifunction display then go
out.
% Cruise cont rol is deactivated in thefo llowing
situations:
R you apply the brakes.
R you drive below a speed of 30 km/h.
R you shift the transmission toposition 005C.
R ESP ®
inter venes.
In these cases theva riable limiter remains
activated.
If yo u deactivate ESP ®
, or ABS or ESP ®
is
malfunctioning, cruise control and the limiter
are deactivated.
% Ve
hicles with manual transmission: ifthe
engine speed is very low, cruise control or
th e limiter is deactivated. When the transmis‐
sion is in neutral or the clutch pedal is
depressed for longer than six seconds, cruise
control is deactivated.
If cruise control automatically deactivates, a
wa rning tone sounds and theCruise control off
message appears brief lyin the multifunction dis‐
pla y.
Information on the permanent limiter
% The permanent limiter is only
available in cer‐
ta in countries.
If yo u wish tolimit theve hicle speed permanently
to a specific value (e.g. for driving in winter tyre
mode), you can set this speed with the perma‐
nent limiter. Yo
u can permanently limit the speed toava lue
between 160 km/h and the maximum permissi‐
ble speed (/ page160).
If yo u accelerate theve hicle using the accelera tor
pedal, a message with thestored speed is shown
in the multifunction display shortly before the set
limit speed is reached.
The permanent limiter remains active even if the
va riable limiter is deactivated. The permanent
limiter does not swit chtopassive mode even dur‐
ing kickdown and the driven speed remains
below the set speed.
Setting the limit speed for winter tyres
On-board compu ter:
4 00E2 5
Settings 5
Vehicle
5 Limit speed (winter tyres) #
Change the setting and confirm using the
0076 button.
By selecting Offyou swit choff the permanent
limiter. DSR (Downhill Speed
Regulation) Note
s on DSR
DSR supports you when driving downhill. DSR
main tains a set speed foryo u on downhill gradi‐
ents byapplying the brakes as requ ired. Main‐
ta ining the speed is dependent on thero ad sur‐
fa ce conditions and the downhill gradient and
cann ottherefore be guaranteed in all situations.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 153).
Yo u can set the speed tobetween 4 km/h and
18 km/h using the brake and accelerator pedals
or the cruise cont rol le ver.
DSR au tomatically controls in thefo llowing situa‐
tions:
R ifth eve hicle is stationar y,or its speed is less
th an 4 km/h , the speed is set to4 km/h or it
is set tothe minimum speed forth ere spec‐
tive gear range.
R ifyo u drive fasterthan 18 km/h off-road, DSR
switches tostandby mode. DSR remains acti‐
va ted, but does not brake automatically.
R ifyo u drive downhill slo werth an 18 km/h,
DSR sets the speed tothe pr eviously set
speed.
R ifyo u drive fasterthan 45 km/h, DSR
swit ches off automaticall y. 16 0
Driving and pa rking

Settings menu
#
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Settings menu. #
Press the0076 button toconfirm.
Yo u ha vethefo llowing options on theSettings
menu:
R Changing the settings forth e driver assis‐
tan ce sy stems on the Assis tance submenu
R Changing the settings forth eex terior lighting
on the Lights submenu
R Changing the display options on the Instru‐
ment clus ter submenu
R Setting the permanent limiter on theVe hicle
submenu
R Resetting the settings tofactory settings #
Select the desired submenu and confirm your
selection.
Assistance submenu #
Select a driving or driver assis tance sy stem
and configure a setting.
R Switching ESP ®
on/o ff (/ page 155).
R Switching Traf fic Sign Assi ston/off
(/ page 173).
R Switching Active Brake Assi ston/off
(/ page 157).
R Swit ching Blind Spot Assist on/off
(/ page 174).
R Adjusting ATTENTION ASSIST
(/ page 172).
R Adjusting Lane Keeping Assist
(/ page 175).
Lights submenu
The following settings are possible on the Lights
submenu:
R Switching the Intelligent Light Sy stem on/o ff
( / page 108)
R Switching between low beam forright- and
left-side traf fic (in vehicles with Intelligent
Light Sy stem only) #
Use the0064 or0063 button toselect the
Lights submenu. #
Press the0076 button toconfirm. #
Toswitch between low beam forri ght-
and left-side traf fic: use the0064 or0063
button toselect Dipped beams Setting for.
The display will show the selected setting. #
Change the selected setting with the0076
button.
When youch ange the setting, the switcho ver
will not take place until the next time the
ve hicle is stationar y.
When you swit chove rth e low beam forright- or
left-side traf fic, mo torw ay mode and the
enhanced fog light function may not be available.
This deactivation will take place only if the setting
fo r driving on theright or left is the opposite to
yo ur vehicle's national version.
Yo u can ha vethe low beam set forright- or left-
side traf fic at a qualified specialist workshop as
we ll.
Instrument clus ter submenu #
Use the0064 or0063 button toselect the
Instrument cluster submenu. #
Press the0076 button toconfirm. #
Toselect the unit of measurement for dis‐
tance: usethe0064 or0063 button toselect
th eDisplay unit Speed-/odometer function.
The display will show the selected setting km
or Miles. #
Change the selected setting with the0076
button. #
Toswitch the additional speedome ter on/
off: usethe0064 or0063 button toselect
Addit. speedo.
The cur rent selection will appear. #
Press the0076 button tochange the setting.
Ve hicle submenu #
Use the0064 or0063 button toselect the
Vehicle submenu. #
Press the0076 button toconfirm. #
Toset the permanent limiter: usethe0064
or 0063 button toselect Limit speed (winter
tyres).
The display will show the cur rent setting. #
Tochange the setting: pressthe0076 but‐
to n. #
Tosave the entr y:press the0076 button.
% Yo
u can find fur ther information in "Perma‐
nent limiter" (/ page160). In
stru ment clus ter and on-board computer 18 9

#
Toreset tofactory settings: usethe0064
or 0063 button toselect theFactory settings
submenu. #
Press the0076 button toconfirm.
The Reset all settings? function will be dis‐
pla yed. #
Use the0064 or0063 button toselect Noor
Yes. #
Press the0076 button toconfirm.
If yo u selec tedYes prev iousl y,the display will
show a confirmation message.
Fo r saf etyre asons, not all functions will be reset.
The Limit speed (winter tyres) functionforthe
permanent limiter can be adjus ted only on the
Vehicle submenu. 19 0
Instrument clus ter and on-board computer

Information on noise or unusual driving
ch
aracteristics
While driving, pay attention tovibrations, noises
and unusual driving characteristics, e.g. pulling to
one side. This may indicate damage tothe wheels
or tyres. If you suspect that a tyre is defective,
re duce your speed. Stop theve hicle as soon as
possible tocheck if wheels and tyres ha vebeen
damaged or are no longer functioning properly.
Hidden tyre damage could also be causing the
unusual driving characteristics. If no signs of
damage can be de tected, ha vethe tyres and
wheels checked at a qualified specialist work‐
shop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of injury duetodamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Check
the wheels and tyres of your vehicle for
damage regular ly, i.e. at least every two weeks,
as well as af ter driving off-road or on rough
ro ads. Damaged wheels can lead toa loss of tyre
pressure.
Look out forth efo llowing types of damage, for
ex ample:
R cuts in the tyres
R punctures in the tyres
R tears in the tyres
R bulges on tyres
R deformation or se vere cor rosion on wheels &
WARNING Risk of aquaplaning due to
insuf ficient tyre tread
Insu fficient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi‐
cle is not adap tedto suit the conditions. #
Thus, you should regularly check the
tread de pth and the condition of the
tread across the entire width of all
tyres. Minimum tread dep
thfor:
R Summer tyres: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legally-prescribed limit for
th e minimum tread dep thisreached. Conduct
thefo llowing checks regular lyon all
wheels, at least once a month or as requ ired, e.g.
before a long journey or when driving off-ro ad:
R check the tyre pressure (/ page 250)
R check theva lve caps
Va lves must be pr otected from moisture and
dirt with valve caps specifically appr ovedby
Mercedes-Benz foryo ur vehicle.
R visually inspect the tread dep thand the tyre
tread across the whole tyre width
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. Information on driving with summer tyres
At temp eratures below 10°C summer tyres lose
elasticity and therefore traction and braking
po we r.Chan gethe tyres on your vehicle toM+S
tyres. Using summer tyres at very cold temp era‐
tures could cause tears toform ,th ereby damag‐
ing the tyres permanentl y.Mercedes-Benz cannot
accept responsibility forth is type of damage.
Once you ha vefitted the summer tyres:
R Check the tyre pressures (/ page 250)
R Restart the tyre pressure monitor
(/ page 255) Information on M+S tyres
At temp eratures below 10°C use winter tyres or
all-season tyres – bo thare mar ked with M+S.
Only winter tyres bearing the004D snowflake
symbol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road conditions.
On lythese tyres will allow driving saf ety sy stems
such as ABS and ESP ®
to also function optimally
in winter. These tyres ha vebeen de veloped spe‐
cifically for driving in sno w.
Use M+S tyres of the same make and tread on all
wheels tomaintain safe handling characteristics.
Alw ays obser vethe maximum permissible speed
specified forth e M+S tyres you ha vefitted. Wheels and tyres
249

If
yo ufit M+S tyres that ha vea lo wer maximum
permissible speed than the maximum design
speed of theve hicle, af fix an appropria te warning
sign in the driver's field of vision. You can obtain
th is at a qualified specialist workshop.
Once you ha vefitted the winter tyres, take the
fo llowing measures:
R check the tyre pressure (/ page 250)
R restart the tyre pressure monitor
(/ page 255) Note
s on snow chains
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use sn owchains that ha vebeen
ch ecked and appr oved.You can find fur ther infor‐
mation on snow chains recommended for
Mercedes-Benz in the wheel and tyre overview at
https://www.me rcedes-benz.de. &
WARNING Risk of accident due tosnow
ch ains breaking
If yo u drive toofast with snow chains, they
can break, injureother persons, and damage
th eve hicle. #
Obser vethe maximum permissible
speed for operation with snow chains. *
NO
TEDama getothe wheel trim from fit‐
te d snow chains If sn
ow ch ains are fitted tosteel wheels, the
wheel trims can be damaged. #
Remo vethe wheel trims of steel wheels
before fitting snow chains. Obse
rveth efo llowing no tes when using snow
ch ains:
R Snow ch ains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information on them at a qualified specialist
wo rkshop.
R For saf etyre asons, only use sn owchains that
ha ve been specifically appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R The sn owchains must be retightened af ter
driving appr oximately 1 km. This is the only
wa yto ensure the snow chains are optimally
seated with clearance toadjacent compo‐
nents. R
Use sn owchains only when thero ad sur face
is comple tely sno w-covered. Re mo vethe
snow chains as soon as possible when you
come toaro ad that is not sn ow-co vered.
R Local regulations may restrict the use of
snow chains. Obse rveth e applicable regula‐
tions before fitting snow chains.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
% You can deactivate ESP ®
to pull away
( / page 155). This all owsthe wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure Driving with tyre pressure
that is too high or too
low can:
R Shor tenth e service life of the tyres
R Cause increased tyre damage
R Adversely af fect handling characteristics and
th us driving saf ety, forex ample, due toaqua‐
planing &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged.
To o low a tyre pressure can lead tothe tyres
bur sting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
contact a qualified specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-fitted tyres can be found
on the tyre pressure table in the fuel filler flap
and in the tyre pressure tables (/ page 251).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does
not permit any reliable conclusion about the tyre
pressure.
Ve hicles with a tyre pressure monitor: you can
also check the tyre pressure using the on-board
computer. 250
Wheels and tyres

Ve
hicles with a gross vehicle weight of
3,200 kg
The following tyre pressure values apply tothe
fo llowing vehicles:
R with a gross vehicle weight of 3,200 kg
R with a permissible axle load of 1,650 kgon
th ere ar axle R
with 4x4 all-wheel drive
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261) Pa
rtially laden vehicle 1
Fully laden vehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
225/55 R 17C3 20 kPa (3.2
bar/46 psi) 31
0 kPa (3.1 bar/45
psi) 350 kPa (3.5
bar/51 psi)44
0 kPa (4.4
bar/64 psi)
235/55 R 17
XL 103W/V 27
0 kPa (2.7
bar/39 psi) 250 kPa (2.5 bar/36
psi) 280 kPa (2.8
bar/41 psi)31
0 kPa (3.1
bar/45 psi)
24 5/45 R 19
XL 102Y 230 kPa (2.3
bar/33 psi) 230 kPa (2.3 bar/33
psi) 260 kPa (2.6
bar/38 psi)280 kPa (2.8
bar/41 psi)
24 5/45 R 19
XL 102W 27
0 kPa (2.7
bar/39 psi) 27
0 kPa (2.7 bar/39
psi) 290 kPa (2.9
bar/42 psi)31
0 kPa (3.1
bar/45 psi) Ty
re pressure moni toring sy stem Fu
nction of the tyre pressure monitoring sys‐
tem
The sy stem checks the tyre pressure and the tyre
te mp erature of the tyres fitted totheve hicle by
means of a tyre pressure sensor.
New tyre pressure sensors, e.g. in winter tyres,
are automatically taught-in during thefirs t jour‐
ney they are used.
It is the driver's responsibility toset the tyre pres‐
sure tothere commended cold tyre pressure suit‐
able forth e operating situation (/ page 250).
No tethat the cor rect tyre pressure forth e cur‐
re nt ope rating situation mu stfirs t be taught-in to
th e tyre pressure monitoring sy stem. If a subs tan‐
tial loss of pressure occu rs,th ewa rning thre sh‐
old forth ewa rning message is aligned tothe
tau ght-in refere nce values. Restart the tyre pres‐
sure monitor af ter adjusting tothe cold tyre pres‐
sure (/ page 255). The cur rent pressures are
sa ve d as new refere nce values. This will ensure
th at a warning message will only appear if the
tyre pressure drops signi ficantly. The
0077 warning lamp in the instrument clus ter
displa ysa de tected pressure loss or a malfunc‐
tion as follo ws:
R ifth e0077 warning lamp is lit continuousl y,
th e tyre pressure on one or more tyres is sig‐
nificantly too lo w.The tyre pressure monitor
is not malfunctioning.
R ifth e0077 warning lamp flashes for around a
minute and then remains lit cons tantl y,the
tyre pressure moni tor is malfunctioning.
R a messa gealso appears in the instrument
clus ter.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R the tyre pressure has been set incor rectly.
R there is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre.
R there is a malfunction caused byano ther
ra dio signal source.
If th e tyre pressure monitor is malfunctioning, it
may take more than ten minu tesfo rth e0077
tyre pressure warning lamp toinform you of the
1 The tyre pressures forth e partially laden vehicle are not valid forth e Marco Polo with integ rated kitchen. 254
Wheels and tyres