2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

As soon as an upda
teisavailable for download, a
cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Download
The update will be downloaded in the back‐
ground.
R Details
Information about the pending sy stem update
is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page214).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next ignition
cycle, forex ample.
% Pa
rk theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe oper‐
ated while the update is being ins talled and vehi‐
cle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the prob‐
lem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connected mobile phones
R Individual user profiles
% The guest profile is
reset when the settings
are restored tothefa ctory settings.
A qu ery appears again asking if the sy stem
should really be reset. #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% If
yo u ha veforg ottenyo ur PIN, an authorized
Mercedes-Benz Center can deactivate the
PIN pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings.
Re setting using a button #
Press bo th the002B and\ buttons at the
same time until the multimedia sy stem
re starts (at least 15seconds).
The multimedia sy stem is restar ted. No data
is dele ted during this process. Ve
hicle information Displaying
vehicle data Multimedia sy
stem:
4 © 5
Info #
Select Vehicle .
The vehicle data is displa yed. MBUX multimedia sy
stem 215

Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine data is displa yed.
% The
values for engine output and engine tor‐
qu e may deviate from the nominal values.
Items that can influence this are, forex am‐
ple:
R Engine speed
R Sea le vel
R Fuel grade
R Outside temp erature Calling up
the fuel consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption .
A display with cur rent and average consu mp‐
tion figures is displa yed. Na
vigation Switching navigation on
Multimedia sy
stem:
4 © 5
Navigation (Navigation) #
Alternatively: press the00CB button.
The map appears. The cur rent vehicle posi‐
tion is shown. The navigation menu is shown.
The navigation menu is hidden if route guid‐
ance is active. Showing/hiding
the navigation menu 4
© 5
Navigation (Navigation)
If ro ute guidance is not active the map appears.
The navigation menu is shown.
The navigation menu is hidden if route guidance
is active. #
Tosho w:tap on theto uchsc reen.
or #
Press theTo uch Control. #
Tohide: the navigation menu is hidden auto‐
maticall y. 216
MBUX multimedia sy stem

Na
vigation overview Example: digital map with navigation menu
1 Toenter a POI or address and additional des‐
tination entry options
2 Tointer rupt route guidance (if route guidance
is active)
3 Torepeat a navigation announcement and
switch navigation announcements on or off
4 Tocall up theON THE WAY menu
• To show Route Overview
• To select Alternative Routes
• Report Traffic Incident (Car-to-X)
• To call up theTRAFFIC menu
• To show Traffic Announcements
• To show Area Alerts
• To show Live Traffic Subscription Info
• To show Route List
• To call up thePOSITION menu
- Save Position
• To show Compass
5 Quic k-access and settings
• To show Traffic
• To show Parking
• To show Highway Information
• ViaAdvanced optionstouse View ,
Announcements andRoute
% Some options are not
available in all coun‐
tries.
% Yo
u can enter 3 wordaddresses in the online
sear ch (/page 221). This option is not
av ailable in all countries. Destination entry
Note
s on destination entry &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integ rated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
Entering a POI or addre ss &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. MBUX multimedia sy
stem 217

#
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
Re quirements:
R For the online sear ch:Mercedes PRO con‐
nect is available.
R You ha vea user account forth e Mercedes
PRO por tal. R
The service is available.
R The service has been activated at an author‐
ized Mercedes-Benz Center.
Fu rther information can be found at: https://
www.mercedes.pro
Multimedia sy stem:
4 © 5
Navigation (Navigation)
5 ª Where to?
Using the on-boa rdsear chfunction Destination entry uses
the on-board sear chofthe
database stored in the multimedia sy stem.
The federal state or pr ovince in which theve hicle
is located is set 1. #
Enter the POI or the address using theke y‐
board (in the image) or using handwriting rec‐
ognition 6in2. The entries can be made in
any order.
During destination entr y,suggestions are
made under 2bythe multimedia sy stem.
Destination selection take s place in list 3or
with 0076.
If th e multimedia sy stem is equipped with a
small displa y,calling up li st3 is car ried out
using a list symbol at theto pright. The
following ent ries can be made, forex am‐
ple:
R City, stre et, house number
R Street, city
R ZIP code
R POI name
R POI categor y,e.g. Tankstelle (gasstation)
R City, POI name
R Telephone numbe r,ifth is is available for
th e POI
R Contact name #
Alternatively, use voice input 8. #
Toswitch tohandwriting recognition:
select 6. 218
MBUX multimedia sy stem

#
Write thech aracter on theto uchsc reen. The
letters can be written next toeach other or
abo veeach other (/ page 208). #
Toreturn toentry using theke yboard:
select _. #
Todel ete an entr y:select 4.
The characters are dele ted individually.
or #
Ifch aracters ha vebeen entered in 2, select
£ nexttothe input line.
The comple teentry is dele ted. #
Toswitch toupper-case or lo wer-case let‐
ters :select B. #
Toswitch todigits, special characters
and symbols: selectA.
123 changes toABC.
Display Bchanges to#+=. #
Select Band switch toadditional special
ch aracters. #
Toenter a space: select7. #
Toset the language: select9. #
Select the language.
% This function is useful
for countries in which
se veralch aracter sets are suppor ted. #
Tochange thest ate: select indicator forfe d‐
eral state or pr ovince 1. #
Select thest ate in 1. #
Enterth e count ryindicator, e.g. CAfor Can‐
ada.
The list is filtered. #
Select the count ryon list 3.
The destination can be entered. #
Tochange thest ate or pr ovince: select the
st ate or the pr ovince in list 3. #
Toaccept a destination: selectthe destina‐
tion in list 3. #
Ifth e destination is ambiguous, select the
destination in the list.
The destination address is shown. The route
can be calculated.
Using online sear ch
% Re
quirements: the media display sho wsan
In te rn et connection wi tha double-ar rowsym‐
bol in thest atus line.
Online sear chis not available in all countries.
Destination ent ryuses online map services. If the
on-board sear chfinds no suitable de stinations or if
yo uch ange countries, the online sear chisavail‐
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Select count ryindicator 1. #
Select the pr ovider forth e online service from
th e count ries list.
or #
Ifth e on-board sear chdelivers no sear ch
re sults, enter the destination in the input line.
The entry order is not releva nt, e.g. stre et and
cit y.Use the functions described forth e on-
board sear ch.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed.
Selecting pr evious destinations
Re quirements:
R Prev ious destinations are stored.
R For destination sug gestions: you ha vecre‐
ated a profile (/ page 202).
R The Allow Destination Suggestions option is
switched on (/ page 204).
R The multimedia sy stem has already gathered
suf ficient da tain order toshow destination
suggestions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following destinations can be selec ted:
R Destination suggestions (/ page 232)
R Destinations
R Routes #
Select the destination or route.
The destination address is shown. The route
can be calculated.
% A pr
evious destination or a destination sug‐
ge stion can be sa ved as a favo rite
( / page 232).
Using thefa vo rite syo u ha vequick access to
th e destinations (/ page 222).
Selecting a POI
Re quirements: MBUX multimedia sy
stem 219

R
For use of personal POIs: a USB device is
connected wi th the multimedia sy stem.
R Personal POIs with the GPS Ex change form at
(.gpx) ha vebeen sa ved in the "PersonalPOI"
fo lder on the USB device.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 POIS
Sear ching using categories (no route guid‐
ance) #
Select the categor y.
or #
Select All Categories . #
Select the category and the sub-category (if
av ailable).
The sear chtake s place in the vicinity of the
ve hicle's cur rent position. The sea rchre sult
are sor tedby distance in ascending orde r.
The POIs show thefo llowing information:
R direction of the linear dis tance tothe POI
(ar row)
R name of POI
R linear dis tance tothe POI #
Tofilter according tocategories or in
sear ch re sults: enter a sear chentry inthe
ª Search text field. #
Select a POI from the list.
The destination address is shown. The route
can be calculated.
Sear ching using categories (route guidance
active) #
Select the categor y,forex ample Tankstelle
(gas station).
or #
Select All Categories . #
Select the category and the sub-category (if
av ailable). #
Tofilter according tocategories or in
sear ch re sults: enter a sear chentry inthe
ª Search text field. #
Select the sear chpositions In the Vicinity ,
Near Destination orAlong the Route. #
Ifth ere are intermediate destinations forthe
ro ute and Near Destination has been selec‐
te d, select the POI in thero ute overview. #
Select a POI from the list.
The destination address is shown. The route
can be calculated.
Sear ching for personal POIs #
Select Personal POIs. #
Select a categor y. #
Ifro ute guidance is active, select a sear ch
position In the Vicinity ,Near Destination or
Along the Route. #
Select a personal POI.
The destination address is shown. The route
can be calculated.
or #
Enter a sear chentry intothe sear chfield and
fi lter the list. #
Select a personal POI.
Editing personal POI categories #
Select a personal POI category from the list
0049.
A menu opens. #
Tochange a name: selectChange Name. #
Enter the name. #
Select 0076. #
Tochange a symbol: selectChange Icon. #
Select a symbol. #
Todel ete a personal POI categor y:select
Delete. #
Select Yes.
Configuring categories forqu ick- access
Yo u can con figure the categories forqu ick-
access.
If yo u calculate thero ute, forex ample, thefirst
th re e of these categories can be selected as sym‐
bols. #
Select All Categories . #
Select the category and the sub-category (if
av ailable). #
Select forß.
f addsthe categor y.
ß remo vesth e categor y. #
If all available quick- access positions are full,
select the category tobe replaced. 220
MBUX multimedia sy stem

Selecting a contact
for destination entry
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem (/ page243).
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 CONTACTS
Using the contact list #
Select a con tact.
The contact de tails are displa yed. #
Select the address.
Using sear chentry #
Enter a name or telephone numbe r,fo rex am‐
ple, into the sear chfield. #
Select 0076. #
Select the contact. #
Select the address.
The destination address is shown. The route
can be calculated.
% Route guidance toa con tact address is relia‐
ble in thefo llowing cases:
R The con tact address is comple te.
R The contact data matches the map data
in the digital map.
Entering geo-coordina tes
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 GEO-COORDINATES #
Select Latitude orLongitude. #
Select geo-coordinates as latitude and longi‐
tude coordinates in degrees, minutes and
seconds. Todo this swipe up or down respec‐
tivel y.
The map sho ws the position. #
Confirm the entry with0076. #
Toset the destination: select¥or¦. #
Calculate thero ute (/ page 222).
Entering the destination as a 3 wordaddress
Requ irements:
R Sear ching for a destination using 3 word
addresses is possible in the online sear ch
( / page 217).
R The media display sh owsan In tern et connec‐
tion wi tha double-ar rowsymbol in thest atus
line. %
Sear
ching for a destination using 3 word
addresses is not possible in all countries and
in all languages.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to? #
Select the count ryindicator. #
Select the pr ovider forth e online service from
th e count ries list.
or #
Ifth e on-board sear chdelivers no sear ch
re sults, enter the destination address as a 3
wo rdaddress. Separate each of thewo rds
with a full stop.
The sear chresults are displa yed. #
Select the destination in the list.
The destination address is shown. The route
can be calculated.
% 3
wo rdaddresses from what3words are an
alternative addressing sy stem for multilingual
ge oreferencing of global locations with a res‐
olution of thre e me ters. Using this grid, loca‐
tions on the Ear th's sur face are included
whi chdo not ha vea building address such as
st re et and house number, forex ample.
The Empire State Building has this language
dependent 3 wordaddress:
R English: parade.help.bleat
R French: commun.verbe.bisquer
R Spanish: suer tes.diga.pesca
3 wo rdaddresses are unique, easy to
re member and suf fice for most routine appli‐
cations.
Yo u can con vert addresses to3wo rd
addresses and back again:
R Atthewe bsite http://what3words.com
R Inthe what3words apps
Selecting a destination on the map
Multimedia sy stem:
4 © 5
Navigation #
Movethe map (/ page 236). #
When the crosshair mar ksthe destination,
press and hold on the cont rol element.
The destination address is shown.
If se veral destinations are located around the
crosshai r,a list sho wstheav ailable roads and
POIs. MBUX multimedia sy
stem 221

#
Select the destination in the list.
The destination address is shown. The route
can be calculated.
Showing POIs in the vicinity of the map
If se veral destinations are located around the
crosshai r,th e function is available. #
Select 0062. #
Select POIs in the Vicinity.
The map appears. #
Swipe left or right on the cont rol element.
The pr evious or next POI is highlighted on the
map. The name or the address is shown. #
Select the POI symbol.
or #
Tofilter the display according tothe POI
categor y:scroll on the cont rol element. #
Select the POI categor y.
Selecting a destination from favo rites
Re quirements:
R Destinations are sa ved as favo rite s.
Sa ve a pr evious destination or a destination
suggestion as a favo rite ( / page 232).
Multimedia sy stem:
4 © 5
NavigationNavigation
5 ª Where to? 5
FAVORITES #
Select a favo rite.
The destination address is shown. The route
can be calculated.
The following options are available in thefa vo rites
menu:
R Saving addre ssesfor home and work
R Creating favo rites
R Deleting favo rites #
If no address has been sa vedfo r home
and work:select HomeorWork. #
Confirm the prom ptwith Yes. #
Enterth efa vo rite as a POI or address
(/ page 217). #
Tosave afa vo rite :select Add Favorites. #
Enter thefa vo rite as a POI or address
(/ page 217).
or #
If all the positions in thefa vo rite s are full, first
select a favo rite which is tobe ove rwritten
(/ page 204). #
Follow the instructions pr ovided. #
Todel ete a favo rite :select Vfor a desti‐
nation. #
Select Delete.
or #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Delete. Ro
ute Calculating a
route
Re quirements:
R The destination has been entered.
R The destination address is shown. 1
¥ Noroute yet
¦ Aro ute has been mapped #
Select ¥.
The route tothe destination is calculated. The
map sho ws thero ute. Route guidance then
begins.
or #
Select ¦.
If a route is already mapped, a prom ptis
shown. #
Select Set as Way Point .
The selected destination address is set as the
next intermedia tedestination. Route guid‐
ance begins.
If th ere are already four intermediate destina‐
tions, the multimedia sy stem asks whe ther
intermediate destination 4 should be dele ted.
Confirm the prom ptwith Yes.
or #
Select Start New Route Guidance .
The selec ted destination address is set as a
new destination. The pr evious destination and
th e intermediate destinations are dele ted.
Ro ute guidance tothe new destination
begins. 222
MBUX multimedia sy stem