2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

wheels and tires or may be
flung out from the
ve hicle when continuing the journe y.
R Check the underbody for trapped branches or
ot her parts of plants and remo vethem.
R Clean the brake discs, brakepads and axle
joints, particularly af ter operation in sand,
mud, grit and gr avel,wate r or similar lydirty
conditions.
R Check the entire floor assembly, the tires,
wheels, bodywork stru cture, brakes, steering,
suspension and exhaust sy stem for any dam‐
age.
R Check the service brake for operating saf ety,
e.g. car ryout a brake test.
R Ifyo u notice strong vib rations af ter driving
off-road, check the wheels and driv etra in for
fo re ign objects again. Remo veany fore ign
objects which can lead toimbalances and
th us cause vibrations. In theeve nt of damage
to the wheels and the drive train, visit a quali‐
fi ed specialist workshop immediately. Fu
nction of the ECO display The ECO display sums up
your driving character‐
istics from thest art tothe end of the trip and
supports a consum ption-optimized driving style.
Yo u can influence consum ption as follo ws:
R Anticipa teroad and traf fic conditions.
R Obser vethege arshift recommendation. Instrument Display wi
thcolor display
The segment's lettering lights up brightl y,the
outer edge lights up and the segment is filled
when theve hicle is driven with thefo llowing char‐
acteristics:
R 1 ACCELERATION: mode rate acceleration
R 2 CONSTANT: consis tent speed
R 3 COASTING: gentle deceleration and roll‐
ing The segment's lettering is gr
ay,th e outer edge is
dark and the segment is em ptied when theve hi‐
cle is driven with thefo llowing characteristics:
R 1 ACCELERATION: sporty acceleration
R 2 CONSTANT: speed fluctuations
R 3 COASTING: heavy braking
Yo u ha vedriven in a consum ption-optimized man‐
ner when:
R The thre e segments ha vebeen comple tely fil‐
led simultaneousl y.
R The edge of all thre e segments lights up. Instrument Display with black and white dis‐
play
The bars will fill up when theve hicle is driven
with thefo llowing characteristics:
R 1Moderate acceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bars will em pty when theve hicle is driven
with thefo llowing characteristics:
R 1Spo rty acceleration
R 2Speed fluctuations
R 3Heavy braking
The displ aywill also show the additional range
(4 Bonu sXXX mi Fr. Start orXXX mi From
Start) that you ha veachie ved with your driving
st yle compared with a driver with a very sporty
driving style. This range does not cor respond to
any fixe d consum ption saving. Driving and parking
11 9

Diesel pa
rticulate filter Note
s onrege neration &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. Re
generation wi thout inter ruption take s appr ox.
15 minutes.
If th eve hicle is predominantly used for short dis‐
ta nce driving or extended non-operational times,
th is could lead toa malfunction in the automatic
cleaning function forth e diesel particulate filter.
As a result, permanent blocking of the diesel par‐
ticulate filter may occur. and fuel may also accu‐
mulate in the engine oil and cause engine failure.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20
minutes every500 km (300 miles). This facili‐
ta testh e diesel particulate filter's burn-off proc‐
ess.
* NO
TEDama gedue tohot exhaust gases During
rege neration, extremely hot exhaust
ga ses escape from theta ilpipe. #
During rege neration, maintain a mini‐
mum di stance of 7 ft(2 m) from other
objects, e.g. par kedve hicles. Displaying load
On-board computer:
4 Service 5
Consumption Info
The load of the diesel particulate filter is dis‐
pla yed. Load display at
75% load #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 120) Battery main switch
Note
s onthe bat tery main switch *
NO
TEDama getothe electrical sy stem If
yo ure mo vethe battery main switch, it
could lead tothe electrical sy stem becoming
damaged. #
Make sure that the ignition is switched
off and that at least 15minutes ha ve
passed before removing the battery
main switch. Otherwise, electrical sys‐
te m components could be dama ged. Yo
u can use the battery main switch todiscon‐
nect the cur rent toall your vehicle's consumers.
This will pr event uncontrolled battery discha rge
caused byquiescent cur rent consumers.
If yo ur vehicle is equipped with an auxiliary bat‐
te ry inthe engine compartment or in the base of
th e co-driver's seat, you must disconnect bo th
batteries. Only then is the electrical sy stem fully
disconnected from the po wer supp ly. 12 0
Driving and pa rking

%
Only disconnect theve hicle from the po wer
supply using the battery main switch in the
fo llowing situations:
R The vehicle is stationary for a long time
R It is absolutely necessary todisconnect
th eve hicle from the po wer supply
Af ter switching on the po wer supp ly,yo u will
need toreset the side windo ws (/page 58)
and the electric sliding door (/ page 55).Switching
the po wer supply on/o ff Switching off
the po wer supply Battery main switch
* NO
TEDama getothe auxiliary battery in
ve hicles with a rear wheel drive and auto‐
matic transmission If
th e battery main switch is remo ved, the
auxiliary battery could be damaged byheavy
discharging. #
Do not remo vethe battery main switch. #
Consult a qualified specialist workshop
to put theve hicle out of use. %
No
tethere maining time before the next
service due date and oil change . The time
re cording is also dis rupted if the po wer sup‐
ply is disconnected. #
Switch off the ignition and wait at least
15 minutes. #
Remo vecover1. Todo this, take hold of the
co ver at the upper edge, mo veit outwards in
th e direction of the driver's door and lift it off. #
Press and hold button 3. #
Pull plug 2out of the ground pin. #
Push plug 2asfar as possible in the direc‐
tion of the ar row sothat it cannot make con‐
ta ct wi th the ground pin.
All star ter battery consumers are disconnec‐
te d from the po wer supp ly.
Switching on the po wer supply Battery main switch
#
Press plug 2onto the ground pin until you
fe el it engage and plug 2is in full contact
with the ground pin.
All star ter battery consumers are reconnec‐
te dto the po wer supply. #
Fasten co ver1. Todo this, place the co ver
on from abo ve. #
Press the co ver into the neighboring switch‐
ing console on theright hand side. Driving and parking
121

Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, children could also set theve hicle
in motion, forex ample, by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position 005D.
R starting the engine #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Keep the SmartK eyout of there ach of
ch ildren. &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you engage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. #
Ifyo u engage the transmission position
005B or005E always depress the brake
pedal firm lyand do not accelerate at
th e same time. Yo
u use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position appears in the multifunction displa y. 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Tr ansmission position display 005Eis shown in
th e multifunction displa y.
Selecting neutral N &
WARNING Risk of accident and injury
when neutral position is engaged
If yo u park theve hicle with the transmission
in neutral position 005Cand the parking brake
is not engaged, theve hicle may rollaw ay.
There is a risk of accident and injur y. #
Before pa rking theve hicle, apply the
parking brake. 12 2
Driving and pa rking

#
Press the brake pedal and the DIRECT
SELECT le ver upwards or down wardsto the
fi rs t point of resis tance.
Tr ansmission position display 005Cis shown in
th e multifunction displa y.
Re leasing the brake pedal will allow youto mo ve
th eve hicle freely, e.g. topush it or tow it.
If th e automatic transmission should also
st ay in neutral 005C
005C when the ignition is
switched off, car ryout thefo llowing: #
Start theve hicle. #
Depress the brake pedal and shift toneutral
005C. #
Release the brake pedal. #
Switch off the ignition.
% If
yo uth en lea vetheve hicle and the Smart‐
Ke y is still in theve hicle, the automatic trans‐
mission will stay in neut ral005C from then on.
Engaging park position P #
Press button 1.
Tr ansmission position display 005Dis shown in
th e multifunction displa y.
Pa rk position 005Dis engaged automatically when
one of thefo llowing conditions is me t:
R You swit choff the engine in transmission
position 005Bor005E.
R You open the driver's door when theve hicle is
st ationary or when driving at a very low speed
and in transmission position 005Bor005E.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down wards past the
fi rs t point of resis tance.
Tr ansmission position display 005Bis shown in
th e multifunction displa y.
The automatic transmission shifts thro ugh the
individual gears automatically when it is in trans‐
mission position 005B. This is determ ined bythe
fo llowing factors:
R Position of the accelerator pedal
R Driving speed Driving and parking
12 3

Re
stricting the shift range Re
quirements:
R Transmission position 005Bis engaged
(/ page 123). #
Torestrict the shift range: briefly pull steer‐
ing wheel paddle shif ter1.
The automatic transmission shifts tothe next
ge ar down, depending on thege ar cur rently
engaged. The shi ftrange is also restricted.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. #
Pull and hold steering wheel paddle shif ter
1 .
The automatic transmission will change to a
shift range which allo wseasy acceleration
and deceleration. Todo this, the automatic
transmission shifts down one or more gears
and restricts the shift range.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear.
% The automatic transmission does not shift
down if you pull steering wheel paddle shif ter
1 whilst tr aveling at too high a speed.
If th e shift range is restricted and the maxi‐
mum engine speed forth ere stricted shi ft
ra nge is reached, the automatic transmission
will not shift up. #
Toderestrict the shi ftrange: briefly pull
st eering wheel paddle shif ter2.
The automatic transmission shifts tothe next
ge ar up, depending on thege ar cur rently
engaged. This de restricts the shift range at
th e same time. The shift
range selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. #
Toderestrict the shi ftrange: pull and hold
st eering wheel paddle shif ter2.
or #
Engage transmission position 005Bagain
(/ page 123).
The auto matic transmission shifts up one or
more gears depending on thege ar cur rently
engaged. Simultaneously, the shift range
re striction is deactivated and the transmis‐
sion position appears in the multifunction dis‐
play 005B.
Ad apt the shift range tothe driving situation:
0049 Use
the engine's braking ef fect.
0048 Use
the engine's braking ef fect on downhill
gradients and when driving on steep roads,
in mountainous areas as well as under ardu‐
ous operating conditions.
0047 Use
the engine's braking ef fect on extreme ly
st eep downhill gradients and on long down‐
hill stre tches. Using kickdown
#
For maximum acceleration: depressthe
accelerator pedal be yond the pressure point. #
Ease off the accelera tor pedal once the
desired speed is reached. All-wheel drive
Note
s on all-wheel drive All-wheel drive ensures permanent drive
for all
fo ur wheels, and toget her with ESP ®
it impr oves
th e traction of theve hicle.
The traction contro l ofthe all-wheel drive also
ta ke s place via the brake sy stem. Therefore, the
brake sy stem can overheat during extreme off-
ro ad use. In this case, ease off the accelerator
pedal or stop toallow the brake sy stem tocool
down.
If a driven wheel spins due toinsuf ficient trac‐
tion, obser vethefo llowing no tes:
R When pulling away, make use of the traction
cont rol integrated in ESP ®
. Depress the
accelerator pedal as far as necessar y.
R Take your foot off the accelera tor pedal,
slowly, while theve hicle is in motion. 124
Driving and pa rking

In wintry driving conditions, alw
ays use winter
tires (M+S tires) and, if necessar y,snow chains
(/ page 309). On lyin this wa y can the maximum
ef fect of all-wheel drive be achie ved.
Use DSR (Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page126).
If yo ufa ilto adapt your driving style or if you are
inat tentive, the all-wheel drive sy stem can neither
re duce therisk of an accident nor override the
la ws of ph ysics. The all-wheel drive sy stem can‐
not take road, weather and traf fic conditions into
account. The all-wheel drive sy stem is only an
aid. You are responsible for maintaining a safe
dis tance from theve hicle in front, forve hicle
speed, for braking in good time and forst ay ing in
lane.
* NO
TERisk of damage tothe driv etra in
and the brake sy stem If
yo u operate vehicles with all-wheel drive on
a one-axle test st and, you may damage the
driv etra in or the brake sy stem. #
A function or per form ance test should
only be car ried out on a two-axle test
st and. #
Ifyo u wish tooperate theve hicle on
such a test st and, please consult a
qu alified specialist workshop in
advance. *
NO
TERisk of damage tothe transfer
case If
yo uto w theve hicle with a raised axle, the
trans fer case can getdamaged. Such damage
is not co veredby Mercedes-Benz Limited
Wa rrant y. #
Neverto w theve hicle with a raised axle. #
Only tow theve hicle with all wheels on
th e ground or fully raised. #
Notethe instructions on towing the
ve hicle with full contact with the ground
fo r all wheels. Engaging all-wheel drive
Conditions
for en gaging/disengaging
Yo u can engage and deactivate the all-wheel drive
when stationary or while driving slowl y.When
stationar y,thefo llowing must be obser ved:
R The engine is running.
R The steering wheel in thest ra ight-ahead posi‐
tion.
If th e all-wheel drive cann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shift the selector le ver from 005Cto005B from
005B to005C from 005Cto005E and back to005C .
Engaging and disengaging the all-wheel drive
can be made easier in this wa y.
Obser vethefo llowing when driving slowly:
R The engine is running.
R The vehicle is not tr aveling fasterthan
6.2 mph (1 0 km/h).
R The vehicle is not being driven around a bend.
If it is not possible toengage all-wheel drive when
th eve hicle is rolling: #
Vehicles with automatic transmission:
brief lymo vethe selector le verto 005C . Engaging/disen
gaging all-wheel drive *
NO
TERisk of damage tothe transfer
case If
yo ustep on the accelerator pedal while the
all-wheel drive is engaged or disen gage d, the
trans fer case may be dama ged. #
Do not step on the accelera tor pedal
when the indicator lamp in the switch
fo rth e all-wheel drive is flashing. Driving and parking
12 5

#
Toengage/disen gage:press the upper sec‐
tion of switch 1.
The indicator lamp in switch 1flashes while
th e all-wheel drive is engaged or disengaged.
The 00E5 and003D warning lamps light up in
th e instrument displa y.ESP ®
and ASR are
deacti vatedfo rth e duration of the shift oper‐
ation. If the shift operation is successful, the
00E5 and003D warning lamps in the instru‐
ment display go out and ESP ®
and ASR are
re activated.
As long as the indicator lamp in switch 1is
fl ashing, you can cancel the shift operation by
pressing switch 1again. If the shift operation
fa ils, the indicator lamp in switch 1brief ly
fl ashes thre e times. One of the shift conditions
wa s not met.
If th e indicator lamp in switch 1lights up, all-
wheel drive is engaged. A releva nt messa ge
appears in the display of the on-board computer.
% If
th eLO W RANGE gear reduction is engaged,
th e all-wheel drive cann otbe disengaged. Fu
nction of theLO W RANGE gear reduction The
LOW RANGE gear reduction enables very
slow driving in there spective gears. If you engage
LO W RANGE, the engine's per form ance charac‐
te rist ics and the automatic transmission's shift‐
ing characteristics are adjus ted according ly. The
transmission ratio from the engine tothe wheels
is around 40% lo werth an in thero ad position.
The drive torque is in creased cor respondingly.
Conditions for en gaging/disengaging
The following shifting conditions must be met in
order toengage or disengage LOW RANGE:
R All-wheel drive is engaged (/ page125).
R The engi ne isrunning.
R The vehicle is stationar y.
R You depress the brake pedal.
R Vehicles with automatic transmission: the
selector le ver is in position 005Dor005C. Engaging and disen
gaging LOWrange 1
Enga ging and disengaging LOWrange
% On
vehicles with DSR (Downhill Speed Regu‐
lation), switch 1isreplaced with the switch
fo r DSR. #
Toengage and disen gage:press the upper
section of switch 1.
The 002E indicator lamp flashes in the instru‐
ment display forth e duration of the shift
operation.
R When the shift operation take s place and
LO W RANGE is engaged, the002E indica‐
to r lamp lights up.
R When the shift operation take s place and
LO W RANGE is disengaged, the002E indi‐
cator lamp goes out.
As long as the indicator lamp 002Eisflashing,
yo u can cancel the shift operation bypressing
button 1again. If the shift operation fails, the
indicator lamp 002Ebrieflyflashes thre e times.
One of the shift conditions was not met. DSR (Downhill Speed
Regulation) Note
s on DSR If
yo ufa ilto adapt your driving style or you are
inat tentive, DSR can nei ther reduce therisk of
accident nor override the la wsof ph ysics. DSR
cannot take road, weather and traf fic conditions
into account. DSR is only an aid. You are respon‐
sible for a safe dis tancetotheve hicle in front, for
ve hicle speed and for braking in good time.
DSR supports you when driving downhill. DSR
main tains a set speed foryo u on downhill gradi‐
ents byapplying the brakes as required. Main‐ 12 6
Driving and pa rking