2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

Yo
ur Operating In stru ctions Digital in the
vehicle
Fa miliarize yourself with the conte nts ofthe Operating Instructions directly viathe
ve hicle's multimedia sy stem (Menu item "Vehicle"). Start with thequ ick guide or
deepen your kn owledge with practical tips. Ve
hicle document wallet in theve hicle
Here you can find information on operation, service workand the guarantee for
yo ur vehicle in printed form. É9075841806ÁËÍ
9075841806
Order no. T907 0203 13Partno. 907 584 1806 Edition B-2020 Spri
nter
Operating Instructions
Merce des-BenzSprinter Operating Instructions

Publication details
Internet
Fu rther information about Mercedes-Benz vehi‐
cles and about Mercedes-Benz AGcan be found
on thefo llowing websites:
https://www.mercedes-benz.com
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
© Daimler VANS US A,LLC
© Mercedes-Benz AG: not tobe reprinted, transla‐
te d or otherwise reproduced, in whole or in part,
without written permission from Mercedes-
Benz AG.
Ve hicle manufacturer
Mercedes-Benz AG
Mercedesstraße 12 0
703 72Stutt gart
Germany
Ve hicle dealer
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
https://www.mbusa.com (USA only)
http://www.mbsprinterusa.com
Cus tomer Assis tance Center:
1-8 77-7 62-8267
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, ON M4G 4C9
https://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relations Department:
1-800-387-0100
Daimler VANS USA, LLC and Mercedes-Benz Can‐
ada, Inc. are Daimler Companies.
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz Sprinter
Dealer. Co-driver airbag
warning Example
&
WARNING Risk of inju ryor fatal injuries
if th e front-passenger airbag is enabled
If th e front-passenger front airbag is enabled,
a ch ild on the front-passenger seat may be
st ru ck bythe front-passenger airbag during
an accident.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat with an ENABLED FRONT
AIRB AG, DEAT H or SERIOUS INJU RYtothe
CH ILD can occur. Obser
vethech ap ter "Childre n intheve hicle".
As at 06.09.19

We
lcome tothewo rld of Mercedes-Benz
Before youfirs t drive off, read these Operating
Instructions carefully and familiarize yourself with
yo ur vehicle. Foryo ur ow n sa fety and a longer
ve hicle life, follow the instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them may result in damage totheve hicle
or environment or in personal injur y.
Ve hicle damage caused byfailure toobser vethe
instructions is not co veredby the New Vehicle
Limited Warrant y.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R Order
R National version
R Availability
Mercedes-Benz reser vesth eright tointroduce
ch anges in:
R Design
R Equipment
R Tech nical features
Therefore, the description may dif fer from your
ve hicle in some cases.
The following documents are integ ral parts of the
ve hicle:
R Digital Operator's Manual
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw ayske ep these documents in theve hicle. If
yo u sell theve hicle, alw ays pass all documents
on tothe new owner.
Daimler VANS US A,LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
9075841806
9075841806

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 8
Overhead control panel .............................. 11
Door control panel .................................... .16
Emergencies and breakdowns ................... 18Digital Operator's Manual
......................20
Calling up the Digital Operating
Instructions ............................................... 20 General no
tes.......................................... 21
Environmental pr otection ........................... 21
Mercedes-Benz Genuine Parts ...................21
No tes about attachments, add-on
equipment, ins tallations and con ver‐
sions .......................................................... 22
Operating Instructions .............................. .23
Service and vehicle operation ...................23
Operating saf ety ........................................ 24
Diagno stics connection ............................ .25
No tes on changes tothe engine output ..... 26
Qualified specialist workshop .................... 26
Ve hicle registration ................................... 26
Cor rect use of theve hicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems with your
ve hicle .......................................................27
Re porting saf ety defects ............................ 27
Limited Warranty ...................................... .27
QR codes forre scue card .......................... 27
Data storage ..............................................28
Copyright .................................................. .30Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Seat belts .................................................. 32
Airbags ...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tes on pets in theve hicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Doors ........................................................ 49
Sliding door ................................................ 51
Electric sliding door ................................... 52
Re ar-end doors .......................................... 55
Pa rtition sliding door ................................ .56Electrical
step ............................................ 57
Side window .............................................. 58
Anti-theft pr otection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's seat position .................... 64
Seats ......................................................... 64
Ad justing thesteering wheel ......................76
St ow age areas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 82
Ins talling or removing thefloor mats ......... 83 Light and vision
....................................... 84
Exterior lighting ......................................... 84
Ad justing the interior lighting .................... 87
Changing bulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visors ........................................98 Climate control
....................................... 99
Overview of climate control sy stems ......... 99
Operating climate control sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tion .......................................................... 108 Driving and pa
rking .............................. 109
Driving .................................................... .109
Battery main switch ................................. 12 0
Au tomatic transmission ........................... 12 2
All-wheel drive ........................................ .124
DSR (Downhill Speed Regulation) ............ 12 6
Electronic le vel control ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .168
Tr ailer operation ...................................... 16 9 Instrument Display and on-board
compu ter............................................... 175
Overview of Instrument Display ............... 175
Overview of the buttons on thesteer‐
ing wheel .................................................1 762
Contents

Operating
the on-board computer ............ 176
Overview of the displa yson the multi‐
function display ....................................... 17 7
Setting the instrument lighting ................1 78
Menus and submenus .............................. 178Vo
ice Control Sy stem ........................... 184
No tes on operating saf ety ...................... .184
Operation ................................................ 184
Using theVo ice Cont rol Sy stem ef fec‐
tively ........................................................ 186
Basic voice commands ............................ 187Mercedes PRO
....................................... 19 5
Information about Mercedes PRO
(Mercedes me) ........................................ 19 5
Information about Mercedes PRO con‐
nect (Mercedes me connect) ................... 19 5
Calling the Mercedes-Benz Cus tomer
Center using the multimedia sy stem .......1 95
Making a call via theove rhead control
panel .......................................................1 96
Information on the breakdown assis‐
ta nce call via theove rhead control
panel .......................................................1 96
Giving permission for data transfer .......... 19 6
Tr ans ferred data during a service call ...... 19 6MBUX multimedia sy
stem .................... 19 8
Overview and operation ........................... 19 8
Sy stem settings ....................................... 209
Ve hicle information ..................................2 15
Na vigation ................................................ 216
Te lephone ................................................ 24 2
Online and Internet functions .................. 254
Media .......................................................2 61
Ra dio .......................................................2 65
Sound ...................................................... 270Tr
anspo rting .......................................... 271
No tes on loading guidelines .................... 271
Load distribution ..................................... 272
Secu ring loads ......................................... 272
Car rier sy stems ....................................... 274
Using the interior roof car rier sy stem ...... 275
Placing a load on the wheel ar ch............. 277 Maintenance and care
..........................278
ASS YST PLUS service inter val display .... .278
Engine compartment ............................... 278
Cleaning and care .................................. .286 Breakdown assi
stance ......................... 292
Emergency .............................................. 292
Emergency Call Sy stem ........................... 292
Flat tire ....................................................2 94
Battery .................................................... 294
To wing or tow- starting ............................ .300
Electrical fuses ........................................ 304
Ve hicle tool kit ......................................... 305
Hydraulic jack ......................................... 306 Wheels and tires
................................... 308
Information on noise or unusual driving
ch aracteristics ........................................ .308
No tes on regular lyinspecting wheels
and tires .................................................. 308
Information on driving with summer
tires ........................................................ .308
Information on M+S tires ......................... 309
No tes on snow chains ............................ .309
Ti re pressure ............................................ 310
Loading theve hicle ..................................3 17
Ti re labeling ............................................ .319
Information on definitions (tires and
loading) ................................................... 323
Changing a wheel .................................... 324
Spare wheel ............................................ 332 Te
ch nical data ....................................... 337
Information on tech nical da ta.................. 337
On-board electronics ............................... 337
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................3 38
Operating fluids and capacities .............. .340
Ve hicle data ............................................ 348
Tr ailer hit ch............................................. 349
Lashing points and car rier sy stems ......... 353 Display messages and
warning and
indicator lamps ..................................... 355
Display messages .................................... 355
Indicator and warning lamps .................... 376 Index
...................................................... 387 Con
tents 3

In
these Operating Instructions, you will find the
fo llowing symbols: &
DANG ER Dan ger due tonot observing
th ewa rning notices
Wa rning notices dr awyour attention tohaz‐
ards that may endanger your health or life, or
th e health or life of others. #
Obser vethewa rning notices. +
ENVIRONMENTAL
NOTEEnvironmental
damage due tofailure toobser veenviron‐
mental no tes Environmental no
tes include information on
environmentally responsible behavior or envi‐
ro nmentally responsible disposal. #
Obser veenvironmen tal no tes. *
NO
TEDama getoproperty due tofailure
to obser venotes on material damage No
tes on material damage inform you of risks
which may lead to yourvehicle being dam‐
aged. #
Obser venotes on material damage. %
These symbols indicate useful instructions or
fur
ther information that could be helpful to
yo u.
X In
stru ctions
(007B pa ge) Fu
rther information on a topic
Display Display in
the multifunction display/
media display
+ Highest menu le velto be selected in
th e multimedia sy stem
* Corresponding submenus tobe selec‐
te d in the multimedia sy stem
*I ndicates a cause 4
Symbols

1
Combination swit ch
Tu rn signals →
85
High beam →
85
Wi ndshield wipe rs →
95
Re ar wind owwiper →
95
2 Steering wheel buttons →
176
3 DIRECT SELECT le ver→
12 2
4 Inside rearview mir ror →
98
5 Overhead control panel →
87
6 DIN sl ot, e.g. for mounting a
ta ch ograph or the timer forthe
st ationary heater
7 Sun screen →
98
8 Co-d rive r's po wer window
switch →
60
9 Central locking →
49
A Stow age compartment co ver→
306
B Co-driver's stowage compart‐
ment or tach ograph housing
C Cup holders →
78
D Climate control sy stem →
99
E MBUX multimedia sy stem dis‐
play →
19 8
F MBUX multimedia sy stem con‐
trol elements →
201 G
12V soc ket →
80
H 230 V soc ket
I Opens and closes the electric
sliding door →
52
J Hazard warning lamps →
85
K Vehicles with KEYLESS STAR T:
ke y slot →
11 0
L USB port →
77
M Start/ stop button →
11 0
N Right-hand swit chpanel
Ac tivates/deacti vates all-wheel
drive →
12 5
Engages/disengages LOW
RANGE →
12 6
Ac tivates/deacti vates DSR →
127
Ra ises/lo werstheve hicle le vel→
12 9
Ac tivates/deacti vates po wer
ta ke -off
Ac tivates/deacti vateswo rking
speed control (ADR) →
16 9
Ac tivates/deacti vates cargo
compartment ventilation →
108
Ac tivates/deacti vatesthe
ro tating beacon
O Steering wheel gearshift pad‐
dles →
124 6
Ataglance – Cockpit