2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

clogging. Deposits may also
form onthe fuel
injec tor.This may reduce the engine output.
Unburned fuel can get into the oil pan. This
causes the engine oil le velto rise. This can
cause engine mechanical damage.
Obser vethefo llowing points to avoid damage
and reducing the engine output: #
Fill up with fuels with bio-diesel content
of 5% (ULSD) or less, whene ver possi‐
ble. #
Regular lych eck your engine oil le vel if
yo u use B20 fuels on a regular basis. #
Strictly follow the oil change inter vals
qu oted in the instrument clus ter and
within your Main tenance Bookl et. #
Use only engine oils and filters
appr ovedfo r use in your vehicle. #
Ifyo u do not plan todrive your vehicle
fo r se veralwe eks, comple tely fill the
fuel tank in ad vance wi thULSD fuel. Fo
r more information, consult thega sst ation
st aff. The identification of fuels with bio-diesel
con tent (ULSD or B20) must be clear. If the iden‐
tification is not clear, do not refuel. Do not refuel
with any fuels that ha venot been appr ovedfor
yo ur vehicle.
Ta nk content and fuel reser ve
The total capacity of the fuel tank may vary,
depending on theve hicle equipment.
Ta nk content and fuel reser ve Gasoline engine
Total capacity
M2 74 approx. 22.5 gal
(85 liters) Diesel engine
Total capacity
OM6 51/OM642 appr ox.24 .5 gal
(93 liters) Gasoline engine Of which
reser ve
fuel
Models with appr ox.
22.5 gal (85 l) total
capacity appr
ox. 5 gal
(19 liters) Diesel engine Of which
reser ve
fuel
Models with appr ox.
24 .5 gal (93 l) total
capacity appr
ox. 5 gal
(19 liters) DEF
Note
s on DEF
Obser vethe no tes on operating fluids
(/ page 340).
DEF is a water-soluble fluid forth eex haust gas
af te rtre atment of diesel engines.
* NO
TEDama gecaused byadditives in
DEF or bydiluting DEF The DEF
exhaust gas af tertre atment sy stem
could be destr oyed bythefo llowing:
R Additives in DEF
R Diluting DEF #
Only use DEF in accordance with ISO
222 41 . #
Do not mix additives. #
Do not dilu teDEF. *
NO
TEDama geand malfunctions caused
by impurities in DEF Impurities in DEF
result in thefo llowing:
R Higher emission values
R Damage tothe catalytic con verter
R Engine damage
R Malfunctions in the DEF exhaust gas
af te rtre atment sy stem #
Avoid impurities in DEF. +
ENVIRONMENTAL
NOTESoiling wi th
DEF DEF
residue cr ystallizes af ter some time and
st ain the af fected sur faces. Te
ch nical da ta343

#
Immedia tely rinse su rfaces that come in
con tact wi thDEF when filling with water
or remo veDEF wi tha damp clo thand
cold water.
If DEF has already cr ystallized, clean using a
spon geand cold water. If
yo u open the DEF tank, small amounts of
ammonia vapor may be released. Do not inhale
any ammonia vapor that may be released. Fill the
DEF tank only in well-ventilated areas.
DEF consum ption and filling capacity
DEF consum ption
Like fuel consum ption, DEF consum ption is highly
dependent upon driving style and operating con‐
ditions. DEF consum ption is usually within a
ra nge of 0 and 10% of the fuel consum ption. If
necessar y,DEF mu stbe refilled in acco rdance
with the instructions when there fill message is
displa yed in the instrument clus ter.This may also
be necessary between the scheduled mainte‐
nance.
To tal capacity of DEF tank Ve
hicl eT otal capacity
All model s5 .8gal (22 liters ) Exhau
stgas af tertre atment
The vehicle must be operated with DEF if the
ex haust gas af tertre atment sy stem is tofunction
cor rectl y.
If yo u operate theve hicle without DEF or with
emissions-rele vant malfunctions, the legal MOT
appr oval is in validated. The vehicle could be pro‐
hibited from public road use byan of ficial ordi‐
nance.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no DEF or one
th at does not comply with the specifications of
th ese operating instructions.
Engine management monitors theex haust gas
af te rtre atment components for compliance with
emissions la wsand regulations. If you attem ptto
operate theve hicle without DEF, with diluted DEF
or with a dif fere nt reducing agent, this will be
de tected bythe engine management sy stem.
Other emissions- releva nt malfunctions, e.g.
me tering malfunctions or sensor er rors, are also
de tected and log ged. The engine management sy
stem subsequently
pr eve nts the engine being restar ted af ter issuing
a wa rning message.
Therefore add DEF tank regular lyduring vehicle
operation or, at the latest, af terre ceiving thefirst
wa rning message via the instrument clus ter. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 340). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters other
th an those which meet the specifica‐
tions necessary forth e prescribed
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil changed af terthe
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Fu rther information on engine oil and oil filter:
R inthe MB Specifications for operating fluidsat
http://be vo.mercedes-benz.com (by entering
th e designation)
R at a qualified specialist workshop 344
Tech nical da ta

Quality and capacity of engine oil
%
The containers of
theva rious engine oils are
mar ked with theAC EA (Association of Euro‐
pean Automotive Manufacturers) and/or API
(America Petroleum Institu te) classifications.
Only use appr oved engine oils that cor re‐
spond tothe MB Specifications for operating
fl uids and the prescribed ACEA and/or API
classi fications named bel ow. Engine oils of
ot her grades are not permissible and can
re sult in the loss of the New Vehicle Limited
Wa rrant y.The use of other engine oils not
appr ovedfo r diesel engines can dama gethe
diesel particulate filter (DPF).
MB- Freigabe orMB-App roval Gasoline engine MB-F
reigabe orMB-
Appr oval
M2 74 229.5Diesel engine
sMB-Freigabe orMB-
Appr oval
OM642/OM65 1228.51,229.3 1,
229.5 1,229.52* *
Re commended for lo west possible fuel con‐
sum ption (lo westSA E viscosity class in ea ch
case; obser vepossible restrictions of the
appr ovedSA E viscosity classes).
To achie vethe lo west possible fuel consum ption,
it is recommended touse the engine oil specifica‐
tions mar ked in theta ble forth e lo west SAE vis‐
cosity class. Obser veany possible restrictions of
th e appr ovedSA E viscosity classes.
If th e engine oils lis ted in theta ble are not availa‐
ble, you may add a maximum 1.1 US qt (1.0 liter)
of thefo llowing engine oils once only:
R Vehicles with a gasoline engine: MB-Frei‐
ga be or MB-Appr oval 229.3 or ACEA A3/B4
R Vehicles with a diesel engine: MB-Freigabe
or MB-Appr oval 228.5, 229.3 or 229.5
Multig rade engine oils of the prescribed SAE clas‐
si fication (viscosity) may be used all year round,
ta king the outside temp erature into account. Vi
scosity of the engine oil
* NO
TEEngine damage due toincor rect
SA E classi fication (viscosity) of the
engine oil If
th eSA E classi fication (viscosity) of the
engine oil added is not suitable for prolonged
low outside temp eratures, it may cause
engine damage.
The temp erature readings of theSA E classi fi‐
cation are al ways based on fresh oil. Engine
oil ages when driving as a result of soot and
fuel residue. The characteristics of engine oil
de teriorate significantly at low outside tem‐
peratures. #
Use an engine oil of the appropriate SAE
classi fication at low outside temp era‐
tures. #
Use oil for all-year-round operation. The
temp erature readings of theSA E classi fica‐
tion are al ways based on fresh oil. The temp era‐
ture characteristics of the engine oil, especially at
low outside temp eratures, can de teriorate signifi‐
cantly due toaging when driving.
Therefore, Mercedes-Benz recommends that you
ch ange the engine oil before thest art of the cold
season. Only use an appr oved engine oil in the
prescribed SAE classi fication forth is purpose. The viscosity indicates
theflow characteristics of
a fluid. With rega rd toengine oil, a high viscosity
is synonymous with thick liquid and a low viscos‐
ity with thin liquid. Depending on the outside
te mp eratures, select the engine oil according to
th eSA E classi fication (viscosity). The table sho ws
th eSA E classi fications tobe used. The low tem‐
perature characteristics of engine oils can de teri‐
orate significantly during operation due toaging
and soot and fuel acc retion, forex ample. A regu‐
lar oil change with an appr oved engine oil in the
appropriate SAE classi fication is therefore
stro ngly recommended. Te
ch nical da ta345

Ad
ditive
* NO
TEEngine damage due touse of addi‐
tives in the engine oil The use of additional additives in
the engine
oil can damage the engine. #
Do not use any additional additives in
the engine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that you on lyuse engine oil of
th e same grade and SAE classi fication as the oil
fi lled at the last oil change. If, in exceptional
cases, engine oil of the type in the engine is not
av ailable, use ano ther appr oved mineral or syn‐
th etic engine oil.
Ve hicles with a diesel engine: ifth e grade is
not available, you may also refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229.3 or 229.5. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Ve hicles with a gasoline engine: ifth e grade is
not available, you may refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Engine oils are di fferentiated according to:
R Engine oil brand
R Grade (MB-F reigabe or MB-Appr oval)
R SAE classi fication (viscosity)
Oil change inter val
The on-board computer automatically sho ws the
date of the next oil change as an event messa ge
on the displa y.
Mercedes-Benz recommends having the oil
ch anged at a qualified specialist workshop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.13 .2 qt
(12.5 li ters)
OM651 (rear wheel
drive) Appr
ox.12 .2 qt
(1 1. 5 liters) Information on oil consum
ption
Depending on the driving style, theve hicle con‐
sumes a maximum of 1.1 US qt (1.0 liter) of
engine oil per 620 miles (1000 km).
In thefo llowing cases, oil consum ption may also
exc eed this limit:
R The vehicle is ne w.
R You use theve hicle mostly under arduous
conditions.
R You drive frequent lyat a high engine speed.
Re gular maintenance is a prerequisite forfa vo ra‐
ble consum ption figures. You can only assess the
oil consum ption af ter a long journe y.Check the
oil le vel in the engine regularly, e.g. weekly or
eve rytime youre fuel. Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 340). &
WARNING Risk of an accident due to
va por poc kets form ing in the brake sys‐
tem
The brake fluid con stant lyabsorbs moisture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w,
va por poc kets may form inthe brake sy stem
when the brakes are applied hard.
This causes the braking ef fect to be impaired. #
Have the brake fluid rene we d at the
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brake fluid There is a
risk of damage toproperty if brake
fl uid comes into con tact wi thpaint, plastic or
ru bber. 346
Tech nical da ta

#
If paint, plast ic orrubber comes into
con tact wi thbrake fluid, rinse wi th
wate r immediatel y. Obser
vethe no tes on paintwork/matte finish
paintwork care (/ page 287).
Ha ve the brake fluid replaced regular lyat a quali‐
fi ed specialist workshop.
Only use brake fluid appr ovedby Mercedes-Benz
in accordance with MB-F reigabe or MB-Appr oval
33 1.0.
Fu rther information on brake fluid:
R inthe MB Specifications for operating fluids
at http://be vo.mercedes-benz.com
R at a qualified specialist workshop Coolant
Note
s on coolant
Obser vethe no tes on operating fluids
(/ page 340). &
WARNING ‑ Risk of fire and injury from
antifreeze
If antifreeze comes into con tact wi thhot com‐
ponent parts in the engine compartment, it
may ignite. #
Allow the engine tocool down before
adding antif reeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean off any antifreeze from
component parts before starting the
ve hicle. *
NO
TEDama gecaused byincor rect cool‐
ant #
Only add coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction. Information on coolant is
available at thefo llow‐
ing locations:
R Inthe MB Specifications for operating fluids
31 0.1
- Athttp://be vo.mercedes-benz.com
- Inthe BeVo app
R Ataqu alified specialist workshop *
NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the engine
cooling sy stem is not suf ficiently pr otected
against overheating and cor rosion at high out‐
side temp eratures. #
Always use a coolant appr ovedby
Mercedes-Benz. #
Obser vethe instructions in the MB
Specifications for operating fluids3 10.1 . *
NO
TEPaint wo rkdamage due tocoolant #
Do not spill coolant on painted sur fa‐
ces. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
No tethe proportion of anti-cor rosion agent/anti‐
freeze in the engine cooling sy stem within thefo l‐
lowing temp erature ranges:
R Atleast 50% (antifreeze pr otection up to
about -35°F (-37°C))
R Maximum 55% (antifreeze pr otection up to
-49°F (-45°C))
Coolant capacities
Engine cooling sy stem Engine
Coolant
M2 74 approx. 3.0 gal
(1 1. 5 liters)
OM642 approx. 2.6 gal
(10 liters)
OM65 1a pprox. 2.5 gal
(9.5 liters) Wi
ndshield washer fluid Note
s on windshield washer fluid
Obser vethe no tes on operating fluids
(/ page 340). &
WARNING ‑ Risk of fire and injury from
windshield washer concentrate
Wi ndshield washer concentrate is highly flam‐
mable. It could ignite if it comes into con tact
wi th hot engine component parts or the
ex haust sy stem. Te
ch nical da ta347

#
Make sure that no windshield washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid may dam‐
age the plastic sur face of theex terior lighting. #
Only use windshield washer fluid which
is also suitable for use on plast ic surfa‐
ces, e.g. MB SummerFit or MB Winter‐
Fit. *
NO
TEBlocked spr aynozzles caused by
mixing windshield washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windshield washer flu‐
ids. Do not use distilled or de-ionized
water.Other‐
wise, thefill le vel sensor may give a false reading.
Information on the windshield washer fluid
Re commended windshield washer fluid:
R abovefreezing point: e.g. MB SummerFit
R below freezing point: e.g. MB WinterFit
Mixing ratio
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the anti-freeze container.
Mix thewa sher fluid with windshield washer fluid
all year round.
Fi lling capacities
Wi ndshield washer sy stem
Wa sher fluid
5.8 qt (5.5 l) Re
frigerant Note
s onrefrigerant
Obser vethe no tes on operating fluids
(/ page 340).
% Yo
ur vehicle's climate contro l system can be
fi lled with R‑134a refrigerant. The refrigerant
R‑134a contains fluorinated greenhouse gas.
If yo ur vehicle is filled with R‑134a refrigerant, the
fo llowing information applies: *
NO
TEDama gecaused byincor rect refrig‐
erant If
th e incor rect refrigerant is used, this can
damage the climate cont rol sy stem. #
Use only R‑134a refrigerant or thePAG
oil appr ovedfo ryo ur vehicle by
Mercedes-Benz. #
The appr ovedPA G oil may not be mixed
with any other PAG oil that is not
appr ovedfo r R‑134a refrigerant. Maintenance
work, such as adding refrigerant or
re placing components, may be car ried out only
by aqu alified specialist workshop. All the applica‐
ble regulations relating tothis and theSA E J639
st andard must be adhered to.
All workon the climate cont rol sy stem should
alw ays be car ried out at a qualified specialist
wo rkshop. Example:
refrigerant warning label
1 Warning symbols
2 Refrigerant capacity
3 Applicable standards
4 PAG oil part number
5 Refrigerant type
Wa rning symbols 1referto thefo llowing:
R Potential dangers
R The per form ance of main tenance workat a
qu alified specialist workshop Ve
hicle data Information on
vehicle dimensions The
following section con tains impor tant tech ni‐
cal da taforyo ur vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nical da tasuch as vehicle dimen‐
sions and weights. 348
Tech nical da ta

Tr
ailer hitch Note
s onthe trailer hit ch &
WARNING Risk of accident due toafte r‐
mar ket ins tallation of a trailer hitch that
is not permissible
If af term arke t ins tallation of a trailer hitch is
not permissible and you ins tall a trailer hitch
or other assembly parts, the longitudinal
frame member will be weakened and may
break. In this case, the trailer may come
loose from theve hicle.
There is a risk of an accident.
Only ins tall a trailer hitch af term arke t if it is
pe rm issible. Obser
vethe no tes on trailer operation
(/ page 169).
Re trofitting a trailer hitch is only pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo u can obtain fur ther information on the trailer
hitch at a qualified specialist workshop.
Mercedes-Benz recommends that you ha ve a
trailer hitch retrofitted at an au thorized
Mercedes-Benz Center.
Only use a trailer hitch which has been tested
and specially appr ovedby Mercedes-Benz for
yo ur vehicle.
Use only a ball neck that has been appr ovedfor
yo ur vehicle and foryo ur Sprinter trailer hit ch.
No tes on the permissible dimensions of the ball
neck can also be found on the identification plate
of the trailer hitch.
The maximum permissible towing capacity for
traile rswithout a separate braking sy stem is
1, 653 lbs (750 kg). Tr
ailer loads The permissible
weights and loads which must
not be exceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of the trailer hitch,
trailer and vehicle
The values appr ovedby the manufacturer can be
fo und in thefo llowing table. If theva lues dif fer,
th e lo westvalue applies. Use a calibrated weigh‐ ing machine
tocheck thewe ight restrictions ha ve
been complied with before youstart your journe y. Te
ch nical da ta349

Maximum permissible
weights and loads
Ve hicle type, gross vehicle weight and curb weight Ve
hicle model Perm issible gross vehicle
we ight GVWR Pe
rm issible curb weight 7)
15 00 8550 lbs (3.878t) 7400 lbs (3.357 t)
2500 8550 lbs (3.878t)
9050 lb s (4.105 t)
94 80 lbs (4.300 t) 7000 lbs (3.175 t)
(gasoline only)
74 00 lbs (3.357 t)
(diesel only)
3500 9900 lbs (4.490 t) (For Canada
only)74
00 lbs (3.357 t)
9989 lbs (4.531 t) (For USA
only)
3500 XD 11030 lbs (5.003 t) 10470 lbs (4.749 t)
4500 12125 lbs (5.500 t) 9375 lbs (4.252 t) 7)
Maximum permissible curb weight of a road‐
wo rthy vehicle without driver or occupants,
including all fluids and their tanks when filled up
to 100%.
Fr ont axle load, rear axle load, gross weight of vehicle combination (se ries, optional)
Ve hicle types 1500 and 2500 with a max. permissible gross weight of 8,550 lbs (3.8 78t),
9,050 lbs (4 .105 t) and 9,480 lbs (4.300 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
41 00 lbs (1.860 t) 5)
5360 lbs (2.431 t)
44 10 lbs (2.000 t) 1) Ve
hicle type 3500 with a max. permissible gross weight of 9900 lbs (4.490 t) (For Canada only)
and 9989 lbs (4.531 t) (For USA only) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.851 t) 5)
7060 lbs (3.202 t)
44 10 lbs (2.000 t) 1) 350
Tech nical da ta