2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

Au
tomatic temperature-cont rolled switch-off
fe ature: ifth ete mp erature is too high, the bright‐
ness is initially reduced automatically. The media
display may then switch off comple tely for a
while.
% If
yo u are wearing polarized sun glasses, it
may be dif ficult toread the media displa y. Home screen
overview 1
Onthe home screen: displa ys thefirs tth ree
applications
In other displa ys: calls up the home screen
2 Calls up the profile
3 Calls up theglobal sear ch
4 SOS NOT READY displ ayonly when the emer‐
ge ncy call sy stem (eCall) is not available
5 Displa ys,fo rex ample network displa y,bat‐
te ry status of the mobile phone connected,
signal stre ngth of the mobile phone networ k,
time
6 Calls up the Notifications Center
The star indicates new notifications.
7 Calls up an application using the symbol
8 Name of the application, beneath the cur rent
selection or information
9 Quick-access (in theex ample: calls up desti‐
nation ent ryand enters the destination
address for home)
A Number of applications and cur rently selec‐
te d display area
B Calls up SUGGESTIONS andFAVORITES To
uch Control Operating
Touch Control (multimedia sy stem) 1
© button
Calls up the home screen
2 Touch Control
3 Back button
Returns tothe pr evious display
4 Cont rol panel for multimedia sy stem MBUX multimedia sy
stem 19 9

Press
thef rocker switch down: sho ws
fa vo rites
Tu rn the cont rol knob: sets thevo lume
Press the cont rol knob: switches sound off
Press the0061 rocker switch up: makes or
accepts a call
Press the0076 rocker switch down: ends or
declines a call #
Tocall up the home screen: press button
1.
or #
Press and hold button 3.#
Toopen a menu or lis t:press Touch Control
2. #
Toclose a menu or lis t:press button 3. #
Toselect a menu item: swipe up, down, left
or right on Touch Control 2. #
Press Touch Control 2. #
Tomo vethe digital map: swipe in any direc‐
tion.
Setting the sensitivity for the Touch Control
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity #
Select Fast,Medium orSlow .
Switching acoustic operating feedba ckfor
th eTo uch Control on/off
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback .#
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When
th e beginning or end of the list is reached you
will hear ano ther clicking sound. To
uchscreen Operating
theto uchscreen
Ta pping #
Toselect a menu item or entr y:tap on a
symbol or an ent ry. #
Toincrease the map scale: tap twice
qu ickly with one finger. #
Toreduce the map scale: tap with two fin‐
ge rs. #
Toenter characters with theke yboard: tap
on a button.
Single-finger swipe #
Tonavigate in menus: swipe up, down, left
or right. #
Tomo vethe digital map: swipe in any direc‐
tion. #
Touse handwriting toenter characters:
write thech aracter with one finger on the
to uchsc reen.
Tw o-finger swipe #
Tozoom in and out of the map: movetwo
fi ngers toget her or apart. #
Toenlar georreduce the size of a section
of a website: movetwo fingers toget her or
apart. #
Toturn the map: turn counter-clo ckwise or
clockwise using two fingers.
To uching, holding and moving #
Tomo vethe map: touch theto uchsc reen
and mo veyour finger in any di rection. #
Toset thevo lume on a scale: touch the
to uchsc reen and mo vethefinger tothe left or
ri ght.
To uching and holding #
Tosave the destination in the map: touch
th eto uchsc reen and hold until a message is
shown. #
Tocall up a global menu in the applica‐
tions: touch theto uchsc reen and hold until
th eOPTIONS menu appears.
Setting acoustic operation feedba ckfor the
to uchscreen
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback . #
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When 200
MBUX multimedia sy stem

th
e beginning or end of the list is reached you
will hear ano ther clicking sound. Applications
Calling up applications
Using buttons on
the operating strip 1
002B button
Calls up thete lephone
2 Volume rocker switch
Ad justs thevo lume(/ page 202)
3 0038/© button
Press brief ly:re turns tothe pr evious display
Press and hold: calls up the home screen
4 0063/00D0 button
Press brief ly: switches sound off
Press and hold: acti vates/deactivates the
multimedia sy stem
5 Quic k-access button for media
Calls up the cont rol menu of the last active
media source
6 Vehicle button
Sets vehicle functions
7 | button
Pressing repeatedly calls up the desired
audio source
8 00CB button
Calls up navigation #
Toaccess stations and music trac ks
qu ickl y:press button 5.
The control menu appears forth e audio
source that wa s last selected. #
Swipe tothe left or right.
Ra dio: the pr evious or next station is set.
Media source: the pr evious or the next music
tra ck is selec ted. #
Tohide the control menu: press button5.Using
the home screen
The home screen is shown in the media display
when youstart theve hicle. #
Select the application byswiping and tapping.
or #
In any displa y:press the© button on the
To uch Control.
or #
Tap on the© symbol on theto uchsc reen.
The applications are displa yed. #
Select the application byswiping and tapping.
Changing the ar rangement of applications on
th e home screen #
Call up the home screen #
Touch and hold an application on the
to uchsc reen until symbols appear. #
Tap on 0059 or0065 and mo vethe applica‐
tion in the menu. #
Tap on 00FB. Switching
the sound on/off On
the multifunction steering wheel #
Tomute: pressvolume control 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: turnvolume control 1or
ch ange the media source. MBUX multimedia sy
stem 201

On
the multimedia sy stem #
Toswitch off: briefly press button 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: brieflypress button 1or
ch ange the media source. Ad
justing the volume On
the multifunction steering wheel #
Turn volume control 1.
The volume of the cur rent radio or media
source is set. The volume of other audio sour‐
ces can be adjus ted separately.
Ad just thevo lume in thefo llowing situations:
R during a traf fic announcement
R during a navigation announcement
The volume of the cur rent media sou rce
ch anges in accordance with thevo lume of the
navigation announcement.
R during a telephone call On
the multimedia sy stem #
Toraise/reduce thevo lume in steps:
brief lypress rocker switch 1up or down. #
Toraise/reduce thevo lume continuousl y:
press rocker switch 1up or down until the
desired volume is set. Profile
Overview of profiles
Using
the multimedia sy stem up toseven profiles
can be crea ted in theve hicle.
Profiles store your personal vehicle settings and
settings forth e multimedia sy stem.
If th eve hicle is used byseveral drivers, the driver
can select their profile before the journe y,with‐
out changing the settings of other drivers.
Yo u can select the profile:
R when entering (/ page 203)
R onthe home screen (/ page199)
The profile se ttings are acti vated as soon as a
profile is selected.
Profile content
The following settings can be sa ved in your pro‐
fi le, forex ample:
R Radio (including station list)
R Last destinations
R Favo rite s and suggestions
Creating a new profile
Multimedia sy stem:
4 © 5
f Profiles #
Select 0081Create Profile . #
Select an avatar. #
Enterth e name and confirm with 0076. #
Select Continue 0048. #
Tosave the cur rent settings in a profile:
select Current Settings. 202
MBUX multimedia sy stem

#
Select Save.
or #
Toadopt factory settings: selectSavesave
directly.
% Fu
rther information on setting a user profile
(/ page 203). #
Activate Blu etoo th®
and select Connect
Phone, toconnect a mobile phone wi th the
user profile (/ page243).
Yo u can also set up a user profile without regis‐
te ring a mobile phone. #
Select Finished.
The user profile is sa ved.
Selecting profile options
Multimedia sy stem:
4 © 5
f Profiles #
Select 0062for a profile. #
Toedit a profile: selectEdit Profile. #
Select an avatar. #
Chan gethe name, if necessar y.#
Select Save. #
Toconfigure suggestions: selectSugges-
tion Settings (/page 204). #
Toreset favo rite s: select Reset Favorite to
Factory Settings. #
Select Yes. #
Toreset a profile: selectReset Profile to
Factory Settings. #
Select Yes. #
Todel ete a profile: selectDelete Profile . #
Select Yes.
% The guest profile cannot be dele
ted.
Selecting a profile
Multimedia sy stem:
4 © 5
f Profiles #
Select a profile. #
Press the0076 button toconfirm the mes‐
sage.
The profile is loaded and activated.
% Alternatively,
the profile can already be selec‐
te d when theve hicle is entered
(/ page 203). Showing
the profile selection when entering
Requ irements:
R Atleast one profile has been created.
Multimedia sy stem:
4 © 5
f Profiles #
Select General Settings. #
Activate Show Profile Selection When Getting
In.
When theve hicle is star ted, the media display
sho ws th e active profile. Suggestions
Suggestions
overview
The vehicle can learn the habits of the driver.
Based on the habits that ha vebeen learned by
th e sy stem, the most likely navigation destina‐
tions, music tra cks, radio stations or con tacts are
of fere d under SUGGESTIONS.
Suggestions are shown when thefo llowing
re qu irements are fulfilled:
R A profile has been created (/ page 202).
No suggestions are available in theGuest pro‐
fi le.
R A profile has been selec ted.
R You ha veaccep ted data recording.
R From the beginning of usage, the multimedia
sy stem must analyze the user habits. When
suf ficient da tais collec tedth en the sugges‐
tions are available.
If th ere qu irements mentioned are not fulfilled, a
pr ev iew with a description of the function
appears in theSUGGESTIONS menu.
Yo u can con figure the data recording
(/ page 204) or del ete unsuitable suggestions
(/ page 204)in order toimpr ove suggestions.
Calling up suggestions
Requ irements:
R An individual user profile has been created
and is selected (/ page 203).
% The guest profile is active when
the multime‐
dia sy stem is firs tst ar ted. #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Select a navigation destination, a music tra ck,
a ra dio station or a con tact. MBUX multimedia sy
stem 203

%
If
ro ute guidance is already active, you can
st art a suggestion as a new route guidance or
set an intermediate destination forth eex ist‐
ing route.
Configuring suggestions
Multimedia sy stem:
4 © 5
f Profiles #
Select Zfor a profile. #
Select Suggestion Settings. #
Toswitch suggestions display on/off:
switch Allow Destination Suggestions, Allow
Music Suggestions andAllow Contact Sug-
gestions on or off.
If an option is switched on, suggestions for
navigation de stinations, music trac ks,ra dio
st ations or con tacts are shown.
If th e option is switched off, no suggestions
are shown. #
Todeactivate the learn function for one
da y:activate 24h Learning Deact..
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown. The
re maining time is shown next to24h Learn-
ing Deact..
Before the time runs out, a messa geis shown
th at the multimedia sy stem will continue the
learn function shortl y.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learn function. #
Toreset the suggestion his tory :select
Reset Suggestion History .
% This process cannot be
reve rsed. #
Select Yes.
Re naming suggestions
Only navigation destinations can be renamed. #
Tap on the© symbol in the media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight a navigation destination and press
until theOPTIONS menu is shown. #
Select Rename . #
Ente rth e name. #
Toconfirm the entr y:select Yes. Deleting a suggestion #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight a suggestion and press until the
OPTIONS menu is shown. #
Select Delete.
Deleting suggestions in the applications
Yo u can dele tesuggestions in the pr evious desti‐
nations, in thera dio station list and in the con‐
ta cts. #
Select 0064for a suggestion. #
Select No Longer Suggest. #
Todel eteth e suggestion from the cur rent
lis t:select Not Now.
The suggestion will be shown again at a later
time in the list. #
Todel ete a suggestion permanent ly:select
Never. #
Select Yes.
The suggestion will not be shown again in
future. All suggestions are reset. #
Tocancel the function: selectCancel. Favo
rites Overview of
favo rites
Favo rite s of feryo uqu ick access tofrequently
used applications. It is possible tocrea te20
fa vo rite s in tota l.
Yo u can select favo rite s from categories or you
add favo rite s directly from an application.
Calling up favo rites
In the media display #
Tap on ©.
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thest eering wheel #
Press thef rocker switch on thesteering
wheel down.
Ad ding favo rites
Selecting favo rite s from categories #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. 204
MBUX multimedia sy stem

#
Select 0081Create Favorite.
The catego ries are displa yed. #
Select the categor y.
The favo rite s are displa yed. #
Select a favo rite.
The favo rite isstored at the next available
position. #
All positions in thefa vo rite s are taken:
confirm the message shown with OK.
A list sho wsallthefa vo rite s. #
Select a favo rite which should be overwritten.
Ad ding a favo rite from an application
Examples of adding from an application are: R Saving a contact.
R Storing a radio station.
R Adding a media source.
R Saving a navigation destination. #
Tosave a contact as a global favo rite :
select a contact (/ page 247).
The de tails are displa yed. #
Press on a phone number until theOPTIONS
menu is shown. #
Select Save as Favorite.
The contact is added as a favo rite. #
Tosto reara dio station as a global favo r‐
ite: set a radio station (/ page 266). #
Press on thera dio station until theOPTIONS
menu is shown. #
Select Save as Favorite.
The radio station is added as a favo rite.
Re naming favo rites #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Rename . #
Ente rth e name. #
Select OK.
Moving favo rites
Moving favo rite s in thefa vo rite s menu #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Move. #
Movethefa vo rite to the new position. #
Tap on 00FB.
Moving thefa vo rite s menu in the personaliza‐
tion #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until Set New Order is shown. #
Select Set New Order. #
MoveFavorites tothe new position. #
Tap on 00FB. #
Toclose the menu: selectClose.
Deleting favo rites #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Delete. #
Select Yes. No
tifications Center Overview of the
Notifications Center
The following communications are collec ted in
th e Notifications Center:
R Communications which are generated bythe
ve hicle or from multimedia sy stem.
R Communications which are received thro ugh
th e use of services.
The following notification types are available for
yo u, forex ample:
R Navigable destinations and routes
R Messages (t ext messa ges)
R System information, e.g. software update
av ailable
R Other notifications, e.g. from additional online
services that can be subsc ribed to
The Notifications Center jcan be found on
th e home screen, in menus and at theto pright of
th e navigation map (/ page199) .
A star in thej symbol informs you of new
notifications. MBUX multimedia sy
stem 205

Notifications are normally brief
lyshown as they
are received. This occu rsfor nearly everyapplica‐
tion that you are cur rently using. If youta ke no
action, these are stored for future access in the
Noti fications Center.
The notifications are sor tedch ronologically. The
most recent notifications are at theto p. %
This message type shown is not
available in
all countries.
A notification sho wsthefo llowing information, for
ex ample:
R Symbol or image 1forth e application
R Title 2, which contains the name, a tele‐
phone number or a navigation destination, for
ex ample
R The service and additional information 3
R A time stamp 5
R If se veral actions are available, symbol 4to
open or close the notification.
Depending on the type of notification, up tofour
dif fere nt actions 6are available.
Examples of actions include: R Read aloud
R Placing a call
R Replying
R Calling up a web page
R Navigating
Some notifications, e.g. a navigation destination,
are stored longer. Therefore, it is not necessary
to car ryout available actions directly on the
re ceipt of the notifications. A route guidance can
be star ted at a later time.
% Yo
u can start a global sear chintheNoti fica‐
tions Center (/ page 207). Calling up notifications
Multimedia sy
stem:
4 ©
Opening theNo tifications Center #
On the touchscreen: tap on thej sym‐
bol forth eNoti fications Center.
or #
On the Touch Control: markthej sym‐
bol forth eNoti fications Center byswiping. #
Press on the cont rol element.
Selecting a notification #
Swipe up or down. #
Tap or press on the cont rol element.
Calling up old notifications
If notifications ha venot been called up af terfo ur
hours, these are stored in the ar chive. #
Swipe upwards and select Archive. #
Select the notification.
Selecting actions for a notification
The following options are available:
R Select the action directly in an application
af te r a notification is received and shown.
R Select the action later af ter calling up in the
Noti fications Center. #
An action is available: selectthe action. #
Several actions are available: ifth e notifica‐
tion is not open, select theV symbol. #
Select the action.
The notification is still available.
Editing notifications
Multimedia sy stem:
4 © #
Call up the Notifications Center
(/ page 206). #
Tomake settings: selectZ.
% If no settings can be made, a messa
ge
appears. #
Activate or deacti vate the setting. #
Todel ete: select there cycle bin. #
Select Delete orDelete All.
Delete deletes a single notification.
Delete All deletes all notifications cur rently
shown. #
With Finished you will exit dele temode. 206
MBUX multimedia sy stem