2020 MERCEDES-BENZ SPRINTER fuel

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 8
Overhead control panel .............................. 11
Door control panel .................................... .16
Emergencies and breakdowns ................... 18Digital Operator's Manual
......................20
Calling up the Digital Operating
Instructions ............................................... 20 General no
tes.......................................... 21
Environmental pr otection ........................... 21
Mercedes-Benz Genuine Parts ...................21
No tes about attachments, add-on
equipment, ins tallations and con ver‐
sions .......................................................... 22
Operating Instructions .............................. .23
Service and vehicle operation ...................23
Operating saf ety ........................................ 24
Diagno stics connection ............................ .25
No tes on changes tothe engine output ..... 26
Qualified specialist workshop .................... 26
Ve hicle registration ................................... 26
Cor rect use of theve hicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems with your
ve hicle .......................................................27
Re porting saf ety defects ............................ 27
Limited Warranty ...................................... .27
QR codes forre scue card .......................... 27
Data storage ..............................................28
Copyright .................................................. .30Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Seat belts .................................................. 32
Airbags ...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tes on pets in theve hicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Doors ........................................................ 49
Sliding door ................................................ 51
Electric sliding door ................................... 52
Re ar-end doors .......................................... 55
Pa rtition sliding door ................................ .56Electrical
step ............................................ 57
Side window .............................................. 58
Anti-theft pr otection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's seat position .................... 64
Seats ......................................................... 64
Ad justing thesteering wheel ......................76
St ow age areas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 82
Ins talling or removing thefloor mats ......... 83 Light and vision
....................................... 84
Exterior lighting ......................................... 84
Ad justing the interior lighting .................... 87
Changing bulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visors ........................................98 Climate control
....................................... 99
Overview of climate control sy stems ......... 99
Operating climate control sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tion .......................................................... 108 Driving and pa
rking .............................. 109
Driving .................................................... .109
Battery main switch ................................. 12 0
Au tomatic transmission ........................... 12 2
All-wheel drive ........................................ .124
DSR (Downhill Speed Regulation) ............ 12 6
Electronic le vel control ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .168
Tr ailer operation ...................................... 16 9 Instrument Display and on-board
compu ter............................................... 175
Overview of Instrument Display ............... 175
Overview of the buttons on thesteer‐
ing wheel .................................................1 762
Contents

Instrument Display (color dis‐
play)
1 Speedome ter →
175
2 00E5 ESP®
→
377
3 00BA Distance warning →
383
4 00E9 Seat belt not fastened →
383
5 003E003D Turn signal indica‐
to rs →
85
6 Multifunction display →
377
7 0077 Tire pressure loss warn‐
ing lamp →
377
8 00B9 Check Engine →
384
9 0028 Preglow and malfunction
in preglow sy stem
A Tach ome ter →
175
B 0049 and0024 (USA) or 0024
(Canada) parking brake is
applied (red) →
377
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
377 D
003D Electrical malfunction →
384
E Coolant temp erature indicator
and 00AC coolant too hot →
384
F 0024 Electri c parking brake
(yellow) →
377
G 0075 Restra int sy stem →
31
H 0057 High beam →
85
I 0058 Low beam →
84
J 0060 Parking lights →
84
K Fuel le vel indicator and 00D4
fuel reser vewith fuel filler cap
location indicator →
384
L Fo
g light →
84
M 005E Rear fog light →
84
N 004D Brakes (yell ow) →
377
O 0025 ABS malfunction →
377
P 00BB ESP®
deacti vated →
377 8
Ataglance – In stru ment clus ter

Instrument Display (black
and
white display) with steering
wheel buttons
1 Speedome ter →
175
2 00E5 ESP®
→
377
3 00BA Distance warning →
383
4 00E9 Seat belt not fastened →
383
5 003E003D Turn signal indica‐
to rs →
85
6 Displ ayofwa rning and indica‐
to r lamps
003E Atleast one door is not
comple tely closed
0077 Tire pressure loss →
377
00CC Powe r-assis tedsteering
malfunction →
383
003D Electrical malfunction →
384
0053 SOS/emergency call sys‐
te m (Mercedes-Benz emer‐
ge ncy call sy stem)
00D4 Active Brake Assi stdeac‐
tivated
00D7 ATTENTION ASSIST deac‐
tivated
e OFF Lane Keeping Assist
inactive
00CE Highbeam Assist →
86 e
(White) Lane Keeping
Assist active and ready toissue
wa rnings / e(Red) Lane
Ke eping Assist issues warning
7 00B9 Check Engine →
384
8 0028 Preglow and malfunction
in preglow sy stem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parking brake is
applied (red) →
377
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
377
C 00D4 Reser vefuel →
384
D DEF supply low →
13 6
E 002E LOW RANGE active →
12 6
F 0024 Electric pa rking brake
(yellow) →
377
G Multifunction display →
377
H 0075 Restra int sy stem →
31
I 0057 High beam →
85
J 0058 Low beam →
84
K 0060 Parking lights →
84
L Fo
g light →
84
M 005E Rear fog light →
84 At
aglance – In stru ment clus ter9

1
Checking and topping up oper‐
ating fluids →
340
St arting assis tance →
295
2 Buttons forth e SOS emer gency
call sy stem and roadside assis‐
ta nce →
293
3 Warning lamp →
292
Saf etyve st →
292
Fir st-aid kit (so ftsided) →
292
4 Vehicles with rear-wheel drive:
hy draulic jack and tire-change
to ol kit →
306 5
Hazard warning lights →
85
6 QR code for accessing there s‐
cue card →
27
7 Todisconnect thest ar ter bat‐
te ry →
298
8 Fuelfiller flap with instruction
labels for tire pressu re, fuel
type and QR code for access‐
ing there scue card →
13 3
9 Flat tire →
294 18
Ataglance – Emer gencies and breakdowns

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing recom‐
mendations on ope rating conditions and per‐
sonal driving style.
Operating conditions: #
Make sure that the tire pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine when in stationary
traf fic fo r a prolonged time. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-use and recycle sub stan‐
ces ins tead of immediately disposing of them.
The releva nt environmental guidelines and regula‐
tions ser vetoprotect the environment and
should be follo we d carefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes-Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the Limited Warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes-Benz AG. *
NO
TEThe ef fectiveness of there stra int
sy stems can be impaired byinstalling
accessory parts, per form ing repairs or
we lding operations Airbags, Emer
gency Tensioning Devices as
we ll as control units and sensors forthe
re stra int sy stems can be ins talled in thefo l‐
lowing areas of theve hicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do not ins tall any accessories such as
audio sy stems in these areas. #
Do not per form repairs or welding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialist workshop. If
yo u use parts, tires, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz , the operating saf ety of theve hi‐
cle may be jeopardized. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Only use
Mercedes-Benz Genuine Parts or parts of equal
qu ality. Use only tires, wheels and accesso ries
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz testsge nuine pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket Gene
ral no tes 21

are presc
ribed bylaw and must be cor rect at all
times.
The factory equips theve hicle with a wooden or
plastic cargo compartment floor; this is an inte‐
gral part of theve hicle stru cture. If you ha vethe
cargo compa rtment floor remo ved, theve hicle
body may be damaged. Load securing will then
be impaired and the maximum loading capacity
of the tie-down points will no longer be guaran‐
te ed. Therefore, do not ha vethe cargo compart‐
ment floor remo ved.
Note s onthe pa rtition
Wi thout a partition, vehicles that are appr oved as
commercial vehicles (N1, N2) do not fulfill
ISO 27956, whi chdescribes the equipment for
properly securing a load in delivery vehicles. If
th eve hicle is used totranspo rtgoods, retrofitting
th e partition is stronglyrecommended, as prop‐
erly secu ring the load in vehicles without a parti‐
tion will alw ays be a complex operation. Operating Instructions
These Operating Instructions describe all models,
as well as standard and optional equipment of
yo ur vehicle that wa sav ailable at the time of
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be
equipped with all functions described. This is also
th e case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult an authorized
Mercedes-Benz Center.
The Operating Instructions and Maintenance
Booklet are impor tant documents and should be
ke pt intheve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognize dangers. Service and
vehicle operation Wa
rranty The Limi
tedWa rranty foryo ur vehicle is in
accordance with thewa rranty term s and condi‐
tions in the Service and Warranty In form ation
booklet.
Yo ur authorized Mercedes-Benz Center will
re place and repair all factor y-ins talled parts in
acco rdance with thete rm s of thefo llowing war‐
ra nty term s and conditions:
R New Vehicle Limited Warranty
R Exhaust Sy stem Warranty
R Emission Sy stems Warranty
R California, Connecticut, Maine, Massachu‐
setts, New York,Pe nnsy lvania, Rh ode Island
and Verm ont Emission Control Sy stem War‐
ra nty
R State Warranty En forc ement La ws("Lemon
La ws ")
Re placement parts and accessories are co vered
by the Mercedes-Benz Parts and Accessories
Wa rranties.
These are available at any authorized Mercedes-
Benz Center.
% Should
you lose your Service and Warranty
In fo rm ation booklet, ha vean authorized
Mercedes-Benz Center ar range for a replace‐
ment. The new Service and Warranty In for‐
mation booklet will be pos tedto yo u. Ve
hicle operation outside the USA or Canada When
you are tra veling abroad with your vehicle,
obser vethefo llowing points:
R service points or replacement parts may not
be available immediatel y.
R unleaded fuel forve hicles with a catalytic
con verter may not be available. Leaded fuel
can cause damage tothe catalytic con verter.
R the fuel may ha vea considerably lo wer
octane number. Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models are available in
Europe thro ugh the European Delivery Program.
Fo r more information, please consult an author‐
ized Mercedes-Benz Center, or write toone of the
fo llowing addresses:
In the USA: General no
tes23

Flammable materials such as lea
ves, grass or
twigs may ignite if they come into contact
wi th:
R hot parts of thest ationary heater exhaust
sy stem
R theex haust gas itself
There is a risk of fire. #
When thest ationary heater is swit ched
on, make sure that:
R Hot vehicle parts do not come into
contact with flammable materials.
R The exhaust gas can flow out of the
st ationary heater exhaust pipe
unhindered.
R The exhaust gas does not come into
contact with flammable materials. *
NO
TEDama getothe auxiliary heating If
th e auxiliary heating is not used for an
ex tended pe riod of time, it can be damaged. #
Switch the auxiliary heating on for
around ten minu tes at least once a
month. *
NO
TEDama getothe auxiliary heating
due toove rheating If
th e hot air flow is bloc ked, the auxiliary
heating can overheat and switch off. #
Do not block the hot air flow. %
Ve
hicles with modified fuel displa ys:if an
ex tern ally operated consumer is connec ted
via the cable forth e auxiliary heater, this is
not take n into conside ration on the "range
re maining" display of the on-board computer.
In this case, obser vethe fuel displa y.The fuel
display pr ovides the cur rent le vel.
If yo u are transpo rting hazardous materials, com‐
ply with there leva nt sa fety regulations. Alw ays
place objects at a suf ficient dis tance from the
outlet opening of the auxiliary heating.
Au xilia ryheating works independently of the
engine and complements the climate cont rol sys‐
te m in theve hicle. Auxilia ryheating heats the air
inside theve hicle tothe set temp erature. Hot-water auxiliary heater
Fu
nction of the hot- water auxiliary hea ter
The hot-water auxiliary heater complements your
ve hicle's climate contro l system, and has a
heater boos ter,auxiliary heating and auxiliary
ve ntilation function. In addition, the auxiliary
heating sy stem heats the engine coolant topro‐
te ct the engine and sa vefuel during thewa rming-
up phase. The auxiliary heating heats the air
inside theve hicle tothe set temp erature. It is not
dependent on the heat output of theru nning
engine. The auxilia ryheating is operated directly
using theve hicle's fuel. Forth is reason, the fuel
ta nk must ha vebeen filled abo vethere ser vefuel
le ve l so that the auxiliary heating can work. The
auxilia ryheating automatically adapts its operat‐
ing mode tothe outside temp erature and
we ather. It is therefore possible that the auxiliary
heating may switch from ventilation toheating
mode or from heating toventilation mode. When
th e engine is running, auxilia ryventilation is not
acti ve.Au xilia ryheating automatically switches
itself off af ter a maximum of 50 minutes. Yo u
cannot use the "auxiliary ventilation" ope rating
mode tocool the air inside theve hicle tobelow
th e outside temp erature. Auxilia ryheating helps
to heat up theve hicle while the engine is running
and at low outside temp eratures.
Operating the hot-wa ter auxiliary heater draws
po we r from theve hicle batter y.Therefore, drive a
re asonably long dis tance af ter heating or ventilat‐
ing theve hicle twice in succession at most.
Au xilia ryheating can be activated only at temp er‐
atures below 40 °F (4.5 °C).
Switching the hot- water auxiliary hea ter on
and off with the button
Re quirements:
R The fuel tank is filled abo vethere ser veleve l.
Switching auxiliary heating on and off #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button.
Ac tivating the speci fied temp erature #
Swit chon the ignition. #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button. #
Set thete mp erature using the0082 button. #
Press the003B button.
The red or blue indicator lamp on the003B
button goes on or off. 106
Climate cont rol

Colors of
the indicator lamp:
R Blue: stationary ventilation has been
switched on.
R Red:thest ationary heater has been swit ched
on.
R Yello w: the departure time has been pre-
selected.
The stationary heater or ventilation switches off
af te r a maximum of 50 minutes.
Switching heater boost er mode on and off#
Swit chon the ignition. #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button.
Heater boos ter mode will be switched on at
an outside temp erature of less than 32 °F
(0 °C) when necessar y.
% Heater boo
ster mode is available only for
ve hicles with hot-water auxiliary heaters.
Ad justing the hot-water auxiliary hea ter with
the on-board co mputer
Re quirements:
R The fuel tank is filled abo vethere ser vefuel
le ve l.
R The ignition is switched on.
On-board computer: 4 Settings 5
Heating
Setting the switch-on time #
Select Settings. #
Select the desired departure time.
Ac tivating the departure time #
Activate the departure time byticking the
box.
% Ensure
that A, B and C ea chcor respond to a
programmed departure time.
% The programmed time
remains set only until
th e next time the engine is star ted.
Selecting prog rammed time #
Set therequ ired programmed time A,B or C.
% The
requ ired prog rammed time A,B or C will
appear only if the box toactivate the depar‐
ture time is tic ked. #
Select there qu ired prog rammed time by
swiping left or right, e.g. A,B or C. Clima
tecontrol 107