2020 MERCEDES-BENZ SPRINTER immobilizer

Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page47). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 63)
R theto w- aw ay alarm is triggered
(/ page 62) Opening and closing
61

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

G
Gas station sear ch
St arting automatic sear ch................ 227
Switching au tomatic search on/off
.......................................................... 226
Gasoline ................................................. 341
Gene ral operating permit number
(EU) ........................................................ 338
Genuine parts ........................................ .21
Getting into and out of theve hicle .......50
Glasses compartment ............................78
Global sear ch
Fu nction ........................................... 207
Overview .......................................... 207
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 338
Gross mass ........................................... 338 H
Handbrake (electrical) see Electric pa rking brake
Handbrake (manual) see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 85
Swit ching on/off ................................ 85
Hazardous substances Information ........................................ .24
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 290
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptive Highbeam Assist .................. 86
Changing bulbs .................................. .91
High-beam flasher .................................. 85
Hill start assi st..................................... 15 5
HOLD function ...................................... 15 5
Home screen (media display) ..............19 9
Hot-water auxiliary heater ..................106
Fu nction ........................................... 106
Problems .......................................... 108
switching on/off with the button ...... 106Switching on/off wi
th the on-
board computer ................................ 107
Hotspot Setting up (Wi-Fi) .............................. 212
Hydroplaning ......................................... 11 5 I
Identification pla te
Engine .............................................. 338
Re frigerant ....................................... 348
Ve hicle ............................................. 338
Ignition key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulbs (front) ........................ 91
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulbs (rear) (chassis) .......... 94
Installations ............................................ 22
Instrument Display Function/no tes ................................. 175
Overview ....................................... 8, 175
Setting the lighting ........................... 178
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................178
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacing the light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re ading lamp abo vethe passenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Switch-off del aytime .......................... 90
In te rior motion sensor
Fu nction ............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .275
Intermediate destination Calculating a route with intermedi‐
ate destinations .............................. .226
Entering ............................................ 225
Modifying ......................................... 225 Index
397