2020 MERCEDES-BENZ SPRINTER key battery

SmartK
ey Note
s onradio connections of the key&
DANG ER Risk of fata l injury topersons
with medical devices from the electro‐
magnetic radiation of thest art/ stop but‐
ton
Pe rsons with medical devices, e.g. pacemak‐
ers or defibrillators:
When you operate thest art/ stop button, a
ra dio connection is es tablished between the
ke y and theve hicle.
The electromagnetic radiation can af fect the
functionality of a medical device. #
Before operating theve hicle, consult
yo ur doc tor or the manufacturer of the
medical device about any possible
ef fects of emissions from such sy stems. De
tection range of antenna of KEYLESS-
ST ART function Overview of
key functions &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample. In addition,
thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. 1
Tolock
2 Battery check lamp
3 Tounlo ck
4 Tounlo ckcargo compa rtment (sliding doors
and rear-end doors)/ tounlo ckand open/
close electric sliding doors
5 Emer gency key
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and the co-driver's door
R the sliding doors
R there ar-end doors
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be armed again. 46
Opening and closing

Do not
keep theke yto ge ther with electronic devi‐
ces or me tallic objects. This can af fect theke y's
functionalit y.
% If
th e battery check lamp does not light up
when you press the0036 or0037 button, the
battery is dischar ged.
Re place theke y bat tery ( / page 47). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic Lock . Changing the unlocking settings
The
key has thefo llowing adjus table unlocking
functions:
R Unlock centrally
R Unlock the driver's door (vehicles without
partition or with cab)
R Unlock the driver's door and co-driver's door
(vehicles with partition) #
Toswitch between the settings: press and
hold the0036 and0037 buttons at the same
time for appro ximately six seconds until the
battery check lamp flashes twice.
When the unlocking function is selected forthe
driver's door or the driver's and co-driver door:
R Pressing the0036 button a second time
unloc kstheve hicle centra lly Re
ducing the energy consum ption of the
SmartK ey If
yo u do not use theve hicle or a SmartK eyfor an
ex tended pe riod, you may deactivate the KEY‐
LESS START function of the SmartK ey. #
Todeactivate: pressthe0037 button on the
SmartK eytwice in quick succession.
The battery check lamp on the SmartK ey
lights up twice quickly and once for longer. #
Toactivate: press any button on the Smart‐
Ke y.
When starting theve hicle with the SmartK eyin
th e slot in the shift console, the SmartK eyfunc‐
tions are activated auto matically. Re
moving and inse rting the mechanical key #
Toremo ve:press release button 2.
Mechanical key1 is pushed slight ly out. #
Pull me chanical key1 out co mplete ly. #
Toinser t:press release button 2. #
Slide mechanical key1 in co mplete ly until it
engages. Re
placing the key battery &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive subs tan‐
ces. Swallowing batteries may cause serious
damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
damage caused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Opening and closing
47

Re
quirements:
R A CR 2032 3 V cell battery
Mercedes-Benz recommends that you ha vethe
battery replaced byaqu alified specialist work‐
shop. #
Remo vethe emer gency key ( / page 47). Example image
#
Press release button 2down fully and slide
co ver1 forw ard. #
Remo vebattery compartment 3and remo ve
th e dischar ged batter y. #
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry. #
Insert battery compartment 3.#
Replace co ver1 sothat it engages. #
Slide the emer gency key in co mplete ly until it
engages (/ page 47). Problems with
thekey Problem
Possible causes/consequences and 0050 0050Solutions
Yo u cannot lock or unlo ck
th eve hicle any more. Po
ssible causes:
R theke y bat tery iswe ak or dischar ged
R there is inter fere nce from a po werful source of radio wav es
R theke y is defective #
Check the battery using the battery check lamp and replace if neces‐
sary (/ page47). #
Use the emer gency keyto unlo ckand lock theve hicle (/ page47). #
Have theke ych ecked at a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified specialist workshop. #
If necessar y,ha ve the mechanical loc ksreplaced. 48
Opening and closing

%
Yo
ur vehicle may be equipped with a long
sliding door with an intermediate de tent. Yo u
can also lock the sliding door in place around
halfw aywhen opening and closing. If you do
th is, the door does not ha vetobe opened
fully when getting into or out of theve hicle.
The sliding door is not fully engaged when in
th e intermediate de tent. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Toopen: press button 1. #
Slide the sliding door byhandle 2back to
th estop. #
Check the sliding door de tent. The sliding
door must be engaged. #
Toclose: press button 1. #
Slide the sliding door firm lyforw ards byhan‐
dle 2until it closes. #
Tolock: push locking pin 3down wards
manually or use the cent ral locking button to
lock the sliding door (/ page 49). Note
s on electrical closing assist If
yo ur vehicle is equipped with an electrical clos‐
ing assist, you will requ ire less forc eto close the
sliding door. Electric sliding door
Fu
nction of the electric sliding door Yo
ur vehicle can be equipped with an electric
sliding door on the left and/or right-hand side. Yo
u can operate the electric sliding door in the
fo llowing ways:
R bypressing the sliding door buttons on the
center console
R bypressing the sliding door button on the
door sill (B-pillar)
R using the door handle (inside or outside)
R using thekey
If th e electric sliding door is obstructed while
opening, it mo ves a few centim eters in the oppo‐
site direction and stops.
If th e sliding door is obstructed during the closing
procedure, it opens fully again.
If th e electric mo tor of the sliding door is in dan‐
ge r of overheating, e.g. due tofrequent opening
and closing within a short period, the sliding door
opens fully. The sliding door is then loc ked in
place. The sliding door is operational again af ter
appr oximately 30 seconds.
If th ere has been a malfunction or if the battery
has been disconnected, you can use there lease
cat chtodisconnect the sliding door from the
electric mo tor.Then you can open or close the
door manually (/ page54). Opening/closing
the electric sliding door
with the but ton &
WARNING Risk of entrapment byopen
sliding door which is not engaged
When you open the sliding door, the sliding
door could hit other people as it mo ves back‐
wa rds. #
Only open the sliding door when tra ffic
conditions permit. &
WARNING Risk of inju rydespite obs tacle
de tection
Obs tacle de tection does not react tosoft,
light and thin objects, such as fingers. These
or other parts of the body could be pressed
against the door frame, for ins tance. Obs tacle
de tection cannot pr event entrapment in these
ins tances. #
When opening and closing the electric
sliding door, make sure that nobody is
within the operating range of the sliding
door. 52
Opening and closing

%
When
youstop automatic operation upon
opening the door, the door closes when you
press the button again.
% In unf
avorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the cor responding button. The electric
sliding door mo ves with increased forc e.
Obser vethat, in such circum stances, the
object recognition is less sensitive. Tostop
th e mo vement, release the button. Opening/closing
the electric sliding door
with thekey #
Tounlo ck:brie fly press the0042 or0041
button on thekey. #
Toopen: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y.#
Toclose: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 or0041 button on theke y.
The sliding door stops moving.
% When
youstop automatic operation upon
opening the door, the door closes when you
press the button again. Opening/closing
the electric sliding door
with the door handle #
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking the electric sliding door manually If
th ere has been a malfunction or if the battery
has been disconnected, you can use release
cat ch2 todisconnect the sliding door from the
electric mo tor.Then, you can open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethe co ver from release cat ch2.
Service ope ration is accessible. 54
Opening and closing

Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page47). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 63)
R theto w- aw ay alarm is triggered
(/ page 62) Opening and closing
61

1
Position of motion de tector
If th eve hicle is equipped with a motion de tector,
th e cargo compartment lighting is also activated
via the motion de tector.
If th e motion de tector de tects mo vement in the
cargo compa rtment while theve hicle is station‐
ar y, the cargo compartment lighting will switch
on for appro ximately two minu tes.
The cargo compartment lighting can be switched
on via the motion de tector if:
R The vehicle is stationar y,the parking brake is
applied and you are not depressing the brake
pedal.
R Vehicles with automatic transmission: the
selector le ver is in position 005Dand you are
not depressing the brake pedal.
R The vehicle has not been loc ked from the out‐
side using thekey.
If no change totheve hicle, such as a door open‐
ing, is de tected over se veral hours, the motion
de tector will au tomatically switch off. This pre‐
ve nts the battery from discharging. Switching
the interior lighting switch-off
delay time on/off Multimedia sy
stem:
4 © 5
Settings 5
Light
5 Interior Lighting Delay #
Switch the switch-off delay time on or off.
If th e function is active, the interior lighting
will remain lit up for a short time when the
seat belt buckle is released. Changing bulbs
Instructions
forch anging bulbs &
WARNING Risk of bu rns from hot com‐
ponent parts whilst replacing a bulb
Bulbs, lamps and plug connectors can
become very hot during operation.
When replacing a bulb, you could burn your‐
self on these component parts. #
Allow the component parts tocool
down before replacing the bulbs. When
you are replacing the bulb, obser vethefo l‐
lowing:
R Do not use any bulb that has been dropped or
has scratches on its glass sur face. Otherwise,
th e bulb may explode.
R The bulb may explode if it is hot or if you
to uch, drop or sc ratch it.
R Stains on theglass sur face reduce the
service life of the bulb. Do not touch theglass
sur face wi thyour bare hands. If necessar y,
clean theglass sur face wi thalcohol or spirits
in a cold state and wipe it down with a lint-
free clo th.
R Protect bulbs from humidity and do not bring
th em into contact with liquids.
Alw ays ensure the bulbs are firm ly secu red.
If yo ur vehicle is equipped with LED lamps, you
can check this as follo ws :th e light cone will mo ve
from topto bottom and back again when the
ve hicle starts. Forth is to wo rk,th e low beam
needs tohave been switched on before theve hi‐
cle is star ted.
Bulbs and lamps are a major part of vehicle
saf ety. Therefore, ensure that they are alw ays
wo rking. Ha vethe headlamp setting checkedre g‐
ularly.
R Before changing the bulbs, switch off the
ve hicle's lighting sy stem. This will pr event a
sho rtcircuit.
R Use bulbs only in closed lights that ha vebeen
designed forth em.
R Use only spare bulbs of the same type and
with the cor rect voltage.
If th e new bulb also does not light up, consult a
qu alified specialist workshop. 90
Light and vision

Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key Not Detected (red
display message) *T
he SmartK eyis not de tected and may no longer be in theve hicle.
The SmartK eyis no longer in theve hicle and you swit ch the engine
off:
R You can no lon gerst art the engine.
R You cannot lock theve hicle centra lly. #
Ensure that the SmartK eyis in theve hicle.
If th e SmartK eydetection function has a malfunction due to a
stro ngradio signal source, proceed as follo ws: #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Place the SmartK eyinthe mar ked space forst arting with the
SmartK ey (/page 110).
00AF Key Not Detected (white
display messa ge) *T
he SmartK eyis cur rently not de tected. #
Change the SmartK ey's position in theve hicle. #
Ifth e SmartK eyisstill not de tected, start the engine with the
SmartK eyinthe mar ked space (/ page110).
00AF Replace Key Ba ttery*T
he SmartK ey's battery is discharged. #
Changing the battery (/ page47).
00AF Obtain a New Key *T
he SmartK eymust be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has fallen below
th e minimum. #
Adding washer fluid (/ page 284).
003E *A
t least one door is open. #
Close all the doors.
f *T
he hood is open. Display messages and
warning and indicator lamps 371