2020 MERCEDES-BENZ SPRINTER language

Calling up the Digital Operating Instructions
Multimedia sy stem:
4 Info5
Operator's Manual 5
Õ The Digital Operating Instructions describes
the
function and operation of:
R The vehicle
R The multimedia sy stem #
Select one of thefo llowing menu items in the
Digital Ope rating Instructions:
R Search: here you can use keywords toquickly
locate answers toquestions concerning vehi‐
cle operation.
R Quick start: thefirs tst eps towa rds setting up
yo ur driver's seat can be found here.
R Tips : provides you with information on spe‐
cific everyday situations foryo ur vehicle.
R Bookmarks: you can access your sa ved per‐
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Ope rating Instructions here. 1
Back
2 Add bookmar ks
3 Picture
4 Content area
5 Menu
Some sections of the Digital Operating Instruc‐
tions, e.g. warnings, can be expanded and col‐
lapsed. Ad
ditional options for calling up the Digital
Ope rating In stru ctions
Deep link: pressing and holding down an ent ryin
th eta b bar of the multimedia sy stem opens the
cor responding content in the Digital Operating
Instructions. Vo
ice Control Sy stem: calling up via thevo ice
control sy stem
The Digital Operating Instructions are deactivated
fo r saf etyre asons while driving. 20
Digital Operator's Manual

#
Press the£ rocker switch up on the multi‐
function steering wheel.
Yo u can say a voice command af ter an acous‐
tic signal. #
Tocor rect an entr y:say the"Correction"
vo ice command. #
Toselect an entry from the selection lis t:
say the line number or the contents. #
Tobrows eth e selection lis t:say the"Next"
or "Back" voice command. #
Tointer rupt the dialog: saythe"Pause"
vo ice command.
The dialog can be continued with the "Hello
Mercedes" voice command or bypressing up
th e£ rock er switch on the multifunction
st eering wheel. #
Tojump tothe preceding dialog: saythe
"Back" voice command. #
Tojump back totheto p dialog le vel:say
th e"Home" voice command. #
Tocancel the dialog: saythe"Close" voice
command or press the0063 or0076 button
on the multifunction steering wheel. #
Tointer rupt avo ice output: speak inthe
middle of a voice dialog when the sy stem is
st ill answering.
The voice output is shor tened and the conclu‐
sion is reached more quickl y.
The cor responding option must be switched
on in the multimedia sy stem. Operable functions
Yo
u can use theVo ice Cont rol Sy stem tooperate
th efo llowing functions depending on the equip‐
ment:
R Telephone
R Text messa ges
R Navigation
R Address book
R Radio
R Media
R Vehicle functions
R Weather
Fu ll functionality is only available with online
vo ice control active (/ page185). Overvi
ewof types of voice commands A distinction is made between
thefo llowing voice
commands:
R Global voice commands can be said at any
time and rega rdless of the cur rent applica‐
tion, e.g. thevo ice commands "Navigate to",
"Call" or"Text message to" .
R Application-specific voice commands are
only available forth e active application.
On the display next tothe active application,
ex amples of global voice commands and the cor‐
re sponding application-specific voice commands
are displa yed on a teleprom pter.The lists can be
scrolled or operated byvoice. Nu
mber entry functions R
The numbe rsallo wed are zerotonine .
R Telephone numbe rscan be entered as single
digits. Note
s onthe language setting Yo
u can change the language of theVo ice Cont rol
Sy stem via the sy stem language settings. If the
set sy stem language is not suppor tedby the
Vo ice Cont rol Sy stem, Engl ish will be selec ted.
The Voice Cont rol Sy stem is available in En glish,
Fr ench, Portuguese and Spanish. Setting
theVo ice Control Sy stem (multimedia
sy stem) Re
quirements
Fo r online voice control:
R Your vehicle is connected with your Mercedes
PRO user account (/ page195).
R There is an Internet connection
(/ page 254). Vo
ice Cont rol Sy stem 18 5

To
do this, you need a user account in the
Mercedes PRO por tal. If you do not yet ha ve a
user account, this must be created.
Fo r more information consult an authorized
Mercedes-Benz Center or visit the Mercedes PRO
por tal: http://www.me rcedes.pro Basic
voice commands Note
s onthevo ice commands Aside from
theex act voice commands (see the
"Voice command" column in thefo llowing tables) to
call up specific functions, in most cases the
Vo ice Cont rol Sy stem also under stands a great
ma nyparaphrases from daily usage. Examples of
th ese are lis ted in the "Colloquial examples" col‐
umn. For some languages ho weverth ese exam‐
ples are only available toa limited extent. Overview of switch
voice commands Swit
chvoice commands can be used toopen cer‐
ta in applications.
Switch voice commands Vo
ice command Colloquial example Function
Switch to navigation I would like to go to navigationSwitches
tonavigation
Switch to address
book I would like to switch
to the address bookSwitches
tothe address book
Switch to telephon eIwould like to switch
to the phone Swit
ches tothete lephone
Switch to messages Can you switch to mes- sages please?Swit
ches tothe messages application
Switch to radio I would like to switch to the radioSwitches
toradio
Switch to media I would like to switch to the media applica-
tionSwitches
tomedia
Switch to comfort I would like to go to the comfort applicationSwitches
tothe comfort settings
Switch to vehicle info I would like to go to the vehicle applicationSwitches
tovehicle information
Switch to settings I would like to go to the settings menuSwitches
tothe menu with the setting options Overview of navigation
voice commands Using navigation
voice commands, you can enter
POIs or con ventional addresses as well as
directly change impor tant navigation settings. The
following list of fers just a small selection of
th e possible navigation commands. You will
re ceive additional sug gestions if you say "Help
for navigation". Vo
ice Cont rol Sy stem 187

Overview of message
voice commands Te
xt messa ges can be created, edited and lis‐
te ned tousing the message voice commands.
The following list of fers just a small selection of th
e possible message commands. You will
re ceive additional sug gestions if you say "Help
for messaging" .
Message voice commands Vo
ice command Colloquial example Function
Text message to
I would like to write a
new text to "John
Doe's mobile number"To
crea teate xt messa ge. All address book
names are available.
Text message to
I would like you to
write a new text to
"list entry John Doe"To
write a text messa getothe person called up.
The content of thete xt can be spo ken immedi‐
ately if online voice control has been activated.
Forward text messag eForward text message
to "John Doe" To
forw ard selec ted or open text messa ges.
Read out new text
messages I would like you to
read out the new text
messagesTo
read out new text messa ges.
Read out the last text
message from I would like you to
read out the last text
message from "John
Doe"The last
text messa gefrom the person men‐
tioned is read.
Reply I would like to answer
this text messageTo
reply toa message
Reply in Respond to the SMS in GermanA
reply is made tothe message just read in
ano ther language. Overview of
vehicle voice commands Yo
u can use theve hicle voice commands to
directly call up the cor responding menus forthe
ve hicle settings. The following list of fers just a small selection of
the possible vehicle voice com‐
mands. You will receive additional sug gestions if
yo u say "Help for vehicle settings" or"Help for
vehicle functions".
Ve hicle voice commands Vo
ice command Colloquial example Function
Current speed limit Tell me the maximum permitted speedTo
call up the cur rent speed limit
Outside temperature How cold is it out- side?/How warm is it?To
call up the outside temp erature
Average consumption Read out the average fuel consumptionTo
call up average consu mption
Vehicle data Can you please dis-
play the vehicle data
menu?To
call up vehicle data Vo
ice Cont rol Sy stem 19 3

Making a call via the
overhead control panel 1
Breakdown assis tance call button
2 Release cat chforth e co ver on the0053 but‐
to n (SOS button)
3 0053 button (SOS button) #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: pressthe
re lease cat chforth e co ver on 0053 button
2 brief lyto open. #
Press and hold 0053button 3for at least
one second.
An emer gency call can still be triggered when a
breakdown assis tance call is acti ve. This has pri‐
ority over all other active calls. Information on
the breakd own assistance
call via the overhead control panel
A call tothe Mercedes-Benz Cus tomer Center
using the breakdown assis tance button has been
initia ted via theove rhead cont rol panel:
In theeve nt of a breakdown, you will get suppor t:
R Aqu alified tech nician car ries out repairs on
site and/or theve hicle will be towe dto the
nea rest authorized Mercedes-Benz Center
These services may requ ire payment.
Data is transmitte d duringthe connection tothe
Mercedes-Benz Cus tomer Center (/ page196). Giving pe
rmission for data trans fer
Re quirements:
R There is an active breakdown assis tance call
(/ page 196).
The Do you consent to the transfer of your vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Center in order to
improve the processing of your request? message
appears. #
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y. Tr
ansfer red data during a service call
In cer tain countries you must con firm the data
transfer.
The data transfer red when calling depends on the
services activated and the type of call made.
R General information about theve hicle
R Concier geService
R Accident and breakdown assis tance
R Service appointment ar rangement
The following data is transmitted if the data pro‐
te ction query has been confirmed in the multime‐
dia sy stem or in the instrument clus ter:
R Vehicle identification number
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
If a call is made for a service appointment via the
service reminder, thefo llowing data may be
transmitte d:
R Current milea geand main tenance da ta
Tr ans fer is possible assuming there qu ired
data transfer tech nology is suppor tedby the 19 6
Mercedes PRO

and traf
fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
Character entry can be carried out with these
cont rol elements:
R Touch Control
R Touchsc reen (media display)
Character entry take s place bycursor control
when using theTo uch Control.
Character input can be star ted with a control ele‐
ment and resumed with ano ther. #
When theke yboard is shown, en terth ech ar‐
acters on the cont rol element byswiping and
pressing or bytapping (touchscreen). or #
Write thech aracter on theto uchsc reen.
Examples of character ent ry:
R Renaming a favo rite
R Entering a de stination address in the naviga‐
tion sy stem
R Ente ring a web address
Entering characters on theto uchscreen
Requ irements:
R An online connection is requiredfor some
functions.
Using theke yboard 1
Input line
2 Showssuggestions during entry (if available)
3 Deletes an entry
4 Deletes
Pressing or pressing brief lydele testh e last
ch aracter entered
Pressing and holding dele testh e entry
5 Accepts an entry
6 Switches tohandwriting input
7 Enters a space
8 Changes theke yboard language
9 Switches tospecial characters
A Swit ches todigits and additional special
ch aracters ABC swit
ches toletters (le vel 2)
B Pressing or pressing brief lyswitches
between upper-case and lo wer-case letters
Pressing and holding switches toupper-case
letters permanent ly
If av ailable, thep symbol allo wsyouto
ch ange tovoice input. #
Call up thech aracter ent ryto rename a favo r‐
ites, forex ample (/ page 205).
The keyboard is shown. #
Press brief lyon a character key.
The character is entered in input line 1. Sug‐
ge stions are shown in 2. #
Toselect a suggestion: select one ofthe
entri es. 208
MBUX multimedia sy stem

#
Ifav ailable, display additional suggestions
with 0047 or0048. #
Resume character input. #
Toenter an alternative character: press
and hold a character. #
Select thech aracter. #
Toend character input: presstheG but‐
to n.
% The
available editing functions depend on the
editing task, the language set and thech arac‐
te r le vel.
Using handwriting input 1
Input line
2 Showssuggestions during entry
3 Dele tes an entry
4 Dele tes
Pressing or pressing brief lydele testh e last
ch aracter entered
Pressing and holding dele testh e entry
5 Enters a space
6 Switches toinput using theke yboard
7 Accepts an entry
8 Writes characters on the dr awing sur face
If av ailable, thep symbol allo wsyouto
ch ange tovoice input. #
Call up thech aracter ent ryto rename a favo r‐
ites, forex ample (/ page 205). #
When theke yboard is displa yed, select v. #
Write thech aracter with one finger on the
to uchsc reen.
The character is entered in input line 1. Sug‐
ge stions are shown in 2. #
Toselect a suggestion: select one ofthe
entri es. #
Ifav ailable, display additional suggestions
with 0047 or0048. #
Resume character input. The letters can be
written next toeach other or abo veeach
ot her. #
Toend character input: presstheG but‐
to n.
Setting the keyboard forch aracter entry
Multimedia sy stem:
4 Settings 5
System 5
Controls
5 Keyboards and Handwriting #
Confirm Select keyboards.
Select theke yboard language in the list. Sy
stem settings Display
Configuring display settings
Multimedia sy
stem:
4 © 5
Settings 5
System
5 Designs & Display
Styl es #
Select Classic ,Sport orProgressive .
Display brightness #
Select Display Brightness . #
Select a brightness value. MBUX multimedia sy
stem 209

Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
messages. The selected language af fects the
ch aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in Engl ish.
Setting the sy stem language
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Set the language.
% If
yo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select