2020 MERCEDES-BENZ SPRINTER fuel type

1
Checking and topping up oper‐
ating fluids →
340
St arting assis tance →
295
2 Buttons forth e SOS emer gency
call sy stem and roadside assis‐
ta nce →
293
3 Warning lamp →
292
Saf etyve st →
292
Fir st-aid kit (so ftsided) →
292
4 Vehicles with rear-wheel drive:
hy draulic jack and tire-change
to ol kit →
306 5
Hazard warning lights →
85
6 QR code for accessing there s‐
cue card →
27
7 Todisconnect thest ar ter bat‐
te ry →
298
8 Fuelfiller flap with instruction
labels for tire pressu re, fuel
type and QR code for access‐
ing there scue card →
13 3
9 Flat tire →
294 18
Ataglance – Emer gencies and breakdowns

*
NO
TEWearing out the brake linings by
continuously dep ressing the brake pedal #
Do not depress the brake pedal continu‐
ously whilst driving. #
Touse the braking ef fect of the engine,
shift toa lo werge ar in good time. *
NO
TEDama getothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi‐
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
NO
TEDama getothe catalytic con verter
due tonon-combu sted fuel The engine is not
running smo othly and is
misfiring.
Non-combus ted fuel may getinto the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightly. #
Have the cause rectified immedia tely at
a qualified speciali st workshop. Exhaust emission monitoring
Specific engine sy
stems are designed tokeep
poisonous components of exhaust emissions
within legal limits.
These sy stems only workoptimally if they are
main tained exactly according tomanufacturer's
specifications. It is forth is reason that all work
on the engine should only be per form ed byquali‐
fi ed and authorized Mercedes-Benz Center tech‐
nicians.
Under no circum stances should engine settings
be changed. In addition, all specific main tenance
wo rkmust be per form ed at regular inter vals and
in compliance with the service regulations of the
dealer named in the imprint. Referto the Mainte‐
nance Booklet for de tails.
Note s on short-distance trips
If th eve hicle is predominantly used for short-dis‐
ta nce driving, fuel may accumulate in the engine
oil and cause engine damage.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20 minutes
every480 km (300 miles). This facili‐
ta testh ere ge neration of the diesel particulate fil‐
te r.
Note s onthe speed limit &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tire load rating or the
permissible speed rating
Exceeding the specified tire load rating or the
permissible speed rating may lead totire
dama geand tothe tires bur sting. #
Therefore, only use tire types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tire load rating and speed
ra ting requ ired foryo ur vehicle. As
the driver, you must find out about the maxi‐
mum permissible speed forth e tires (tire and tire
pressure). In particular, obser vethe legal requ ire‐
ments for tires forth e count ryyou are in.
Yo u can permanently limit the speed of your vehi‐
cle.
Mercedes-Benz recommends a qualified special‐
ist workshop for programming the speed limit.
No tethat you cannot exceed a programmed limit
speed when overtaking.
On downhill gradients, the speed limit may be
exc eeded. Apply the brakes if necessar y.
Displ aymessages indica tethat you are approach‐
ing the limit speed.
% Fo
r buses, the speed is limited at thefa ctory
to 100 km/h. When overtaking, bear in mind
th at the limit speed cann otbe exc eeded.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services facilities or spa reparts may not be avail‐
able immediatel y.The releva nt wo rkshop directo‐
ri es are available from an authorized Mercedes-
Benz Center.
Fu el
In some countries, only fuels with an inc reased
sulfur con tent are available.
Mercedes-Benz recommends ins talling a fuel fil‐
te r with a water sepa rato rfo r countries with an
increased water content in diesel. Driving and parking
11 3

Yo
ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability.
R The vehicle/trailer combination will ha vean
inc reased braking dis tance.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will requ ire
more sensitive steering.
R The vehicle/trailer combination will ha ve a
lar ger turning circle.
This may impair theve hicle's driving characteris‐
tics.
When driving with a vehicle/trailer combination,
alw ays adapt your speed tothe cur rent road and
we ather conditions. Drive carefull y.Ke ep a suf fi‐
cient safe dis tance.
Co mply withthe maximum speed of 49 mph
(80 km/h) or 62 mph (100 km/h), even in coun‐
tries in which higher speeds are permitted for
ve hicle/trailer combinations.
Comply with the legally prescribed maximum
speed forve hicle/trailer combinations in forc e in
th e count ry,st ate or Canadian pr ovince in ques‐
tion. Before setting off, consult the trailer's vehi‐
cle documents tosee the maximum permissible
speed foryo ur trailer.
At tach only an appr oved trailer hitch to yourvehi‐
cle. Use only a ball neck that has been appr oved
fo ryo ur vehicle. Further information about availa‐
bility and ins tallation of the trailer electrics is
av ailable from any qualified specialist workshop.
The trailer hitch is one of the most impor tant
ve hicle parts forro ad saf ety. Comply with the
instructions on operating, maintaining and servic‐
ing in the manufacturer's operating instructions.
% Yo
ur vehicle's bumpers are not suitable for
ins talling de tach able trailer tow hit ches.
Do not attach any rented trailer tow hit ches or
any other de tach able trailer tow hit ches tothe
bumpers.
% When using a trailer,
remember that
PA RKTRONIC is available only toa limited
ex tent, if at all.
% The height of
the ball head will change
depending on theve hicle's load. In this case, use a trailer with a height-adjus
table dr aw‐
bar.
Driving no tes
The maximum permissible speed forve hicle/
trailer combinations depends on the type of
trailer. Before setting off, consult the trailer's
ve hicle documents tosee the maximum permissi‐
ble speed foryo ur trailer.
Yo ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer, and will consume
more fuel. In the case of a long and steep
descent, you must select shift range 3,2or 1in
good time.
% This also applies if
the cruise cont rol is
switched on.
Yo u will thereby make use of the engine's braking
ef fect and will not ha vetobrake as of tento con‐
trol the speed. This will take some of thest ra in
off the brake sy stem and pr event the brakes from
ove rheating and wearing tooqu ickl y.Ifyo u need
additional braking, depress the brake pedal inter‐
mittently rath er than continuousl y.
Driving tips
If th e trailer sw ays, remember thefo llowing
points:
R Do not accelerate under any circums tances.
R Do not counter steer.
R If necessar y,apply the brakes.
% Yo
u can pr eventthe trailer from sw aying and
rock ingbyretrofitting stabilizer bar or trailer
st ability programs. You can obtain fur ther
information from an authorized Mercedes-
Benz Center.
When you are driving with a trailer, comply with
th efo llowing points:
R Maintain a greater dis tance than when driving
without a trailer.
R Avoid braking abruptl y.If possible, brake gen‐
tly firs t of all so that the trailer closes up
behind your vehicle. Then, increase the brak‐
ing forc era pidl y.
R The values given forst art-off gradeability
re ferto sea le vel. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-off gradeability, will dec rease with
inc reasing altitude. Driving and parking
171

#
Neverre fuel using gasoline in diesel
engines. #
Never mix gasoline with diesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and emission cont rol sy stem.
Ne verre fuel with:
R Gasoline
R Marine diesel
R Heating oil
R Pure bio-diesel or vege tab le oil
R Paraffin or kerosene #
Do not mix such fuels with diesel fuel
and do not use any special additives.
If yo u ha veaccidentally refueled with the
wrong fuel, obser vethefo llowing: #
Do not switch on the ignition. #
Consult a qualified specialist workshop. *
NO
TEMalfunctions due tocontaminated
fuel Fu
el contamination can lead tomalfunctions
in the fuel sy stem. #
Ifyo u are using drums or canis ters to
re fuel theve hicle, you should filter the
fuel before filling. *
NO
TEDama gedue toincor rect fuel Incor
rect fuel can lead toengine damage. #
Refuel only ULSD or diesel fuel with a
sulfur content of maximum 15ppm. Usually
you will find information about the fuel
grade on the fuel pump. If there is no identifica‐
tion on the fuel pump, consult a gasst ation
attendant.
The fuel grade recommended foryo ur vehicle is
fo und on the instruction label in the fuel filler
fl ap . Note
s on low outside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo u heat fuel sy stem components, e.g. with
a heat gun or open flame, these components
could be damaged.
Fu el may leak out and ignite. Depending on
th e type of damage, fuel might not escape
until the engine is running. #
Never heat fuel sy stem components. #
Consult a qualified specialist workshop
to have the malfunction rectified. Re
fill only with commercially available ULTRA-
LO W SULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), which fulfills the ASTM D9 75
st andard.
The flow properties of diesel fuel may be inade‐
qu ate at low outside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fin separa‐
tion can only be rectified byheating the
entire fuel sy stem. Park theve hicle in a
heated garage ,fo rex ample.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristics is available in the
winter mon ths. Yo u can obtain fur ther informa‐
tion on this at thega sst ation or from your fuel
supplier.
Yo ur vehicle is equipped with a fuel preheating
sy stem. This additionally impr ovesth eflow char‐
acteristics of the diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO W SULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp erature of appr oximately 14.5 °F (-10 °C).
* NO
TEDama gedue togasoline or paraf fin Gasoline or paraf
fin in diesel fuel impairs the
lubricity of the fuel. This can result in damage
to the fuel injection sy stem, forex ample. #
Do not add any gasoline or paraf fin to
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels with bio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r 5% (B20 fuels) can lead tofuel filter 342
Tech nical da ta

Ad
ditive
* NO
TEEngine damage due touse of addi‐
tives in the engine oil The use of additional additives in
the engine
oil can damage the engine. #
Do not use any additional additives in
the engine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that you on lyuse engine oil of
th e same grade and SAE classi fication as the oil
fi lled at the last oil change. If, in exceptional
cases, engine oil of the type in the engine is not
av ailable, use ano ther appr oved mineral or syn‐
th etic engine oil.
Ve hicles with a diesel engine: ifth e grade is
not available, you may also refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229.3 or 229.5. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Ve hicles with a gasoline engine: ifth e grade is
not available, you may refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Engine oils are di fferentiated according to:
R Engine oil brand
R Grade (MB-F reigabe or MB-Appr oval)
R SAE classi fication (viscosity)
Oil change inter val
The on-board computer automatically sho ws the
date of the next oil change as an event messa ge
on the displa y.
Mercedes-Benz recommends having the oil
ch anged at a qualified specialist workshop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.13 .2 qt
(12.5 li ters)
OM651 (rear wheel
drive) Appr
ox.12 .2 qt
(1 1. 5 liters) Information on oil consum
ption
Depending on the driving style, theve hicle con‐
sumes a maximum of 1.1 US qt (1.0 liter) of
engine oil per 620 miles (1000 km).
In thefo llowing cases, oil consum ption may also
exc eed this limit:
R The vehicle is ne w.
R You use theve hicle mostly under arduous
conditions.
R You drive frequent lyat a high engine speed.
Re gular maintenance is a prerequisite forfa vo ra‐
ble consum ption figures. You can only assess the
oil consum ption af ter a long journe y.Check the
oil le vel in the engine regularly, e.g. weekly or
eve rytime youre fuel. Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 340). &
WARNING Risk of an accident due to
va por poc kets form ing in the brake sys‐
tem
The brake fluid con stant lyabsorbs moisture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w,
va por poc kets may form inthe brake sy stem
when the brakes are applied hard.
This causes the braking ef fect to be impaired. #
Have the brake fluid rene we d at the
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brake fluid There is a
risk of damage toproperty if brake
fl uid comes into con tact wi thpaint, plastic or
ru bber. 346
Tech nical da ta

see
Touch Control N
Na vigation
Menu (on-board computer) ............... 181
Overview ...........................................2 17
Showing/hiding the menu ................2 16
Switching on ..................................... 216
Up dating the map data ..................... 239
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 187
Na vigation
see Destination
see Destination entry
see Parking service
see Route
see Route guidance
see Traf fic information
Na vigation announcements
Ac tivating/deactivating .................... 230
Ad justing thevo lume ........................ 231
Re peating .........................................2 31
Switching audio fadeout on/off ........ 231
Na vigation instructions (on-board
computer) ..............................................1 81
Ne arField Communication (NFC) .......2 45
Connecting a mobile phone tothe
MBUX multimedia sy stem ................2 45
Gene ral information .......................... 24 5
Switching mobile phones ................. 24 5
Using a mobile phone ....................... 24 5
NFC see Near Field Communication (NFC)
No tification types ................................ 205
No tifications Center
Calling up notifications ..................... 206
Editing notifications ......................... 206
Global sea rch ................................... 207
Noti fication types ............................. 205
Overview .......................................... 205
Selecting actions for notifications .... 206
Using theglobal sear ch.................... 207
No tifications Center
see Notification types
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in theve hicle see
Restra int sy stem
see Seat belt
Odome ter
see Display total dis tance (trip menu)
Oil see Engine oil
On-board co mputer .............................. 176
Ad justing thest ationary heater/
ve ntilation ......................................... 107
Assi stance graphic menu ................ .179
Diesel particulate filter load display
.......................................................... 12 0
Displ aying the service due date ........ 278
Media menu .....................................1 82
Menu navigation ............................... 181
Menus overview ................................ 176
Multifunction display ........................ 17 7
Operating .......................................... 176
Ra dio menu ...................................... 181
Service menu .................................... 178
Settings menu .................................. 183
Te lephone menu .............................. .182
Tr ip menu ........................................ .179
On-board diagno stics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics ............................ 337
No tes ................................................ 337
Tw o-w ayradios .................................3 37
Open-source software ........................... 30
Opening and closing the loc kable
compartment abo vethe windshield .....78
Opening the cup holder in there ar
passen ger co mpartment ....................... 78
Opening/closing the hood .................. 278
Operating fluids
Ad ditives (fuel) .................................. 341
Brake fluid ........................................ 346
Coolant (engine) .............................. .347
DEF .................................................. 343
Engine oil ......................................... 344
Fu el (diesel) ...................................... 341
Fu el (gasoline) ..................................3 41
No tes ............................................... 340
Wi ndshield washer fluid .......... .347, 348
Operating Instructions (vehicle
equipment) .............................................23
Operating saf ety
Chan ges in the engine po wer out‐
put ...................................................... 26
Information ........................................ .24 Index
401

Overview .......................................... 265
Sear
ching forst ations ...................... 266
Setting a channel ............................ .266
Setting thewa veband .......................2 66
St oring radio stations ...................... .266
Switching the HD Radio function
on/off .............................................. 266
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 0
Ra dio connection
Ke y .................................................... .46
Re alwo od (care) .................................. 290
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .166
Re ar fog light .......................................... 84
Re ar view camera ................................. 157
Care ................................................ .288
Fu nction ........................................... 157
Switching au tomatic operation
on/off (360° Camera) ...................... 161
Re ar window wiper
Re placing ............................................ 97
Switching on/off ................................ 95
Re ar-co mpartment heating .................102
Re ar-end doors
Opening and closing (from inside) ...... 56
Opening and closing (from outside) .... 55
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ............................................... 348
Re fuel
Displaying the DEF le vel .................. .137
Re filling DEF .................................... .137
Re fueling
Re fueling theve hicle ........................ 13 3
Re generation
No tes ................................................ 12 0
Re gistration
Ve hicle ............................................... 26
Re moving the vehicle tool kit ............ .306
Re placing a wheel
Ins talling a new wheel ...................... 330
Re placing light bulbs
Indicators (rear) (Cargo Van and
Pa ssenger Van) ................................... 92 Re
versing lights (Cargo Van and
Pa ssenger Van) ................................... 92
Re porting saf ety defects ....................... 27
Re scue card ............................................ 27
Re set function (multimedia sy stem) ...2 15
Re storing (factory settings)
see Reset function (multimedia sy stem)
Re stra int sy stem .................................... 31
Basic instructions forch ildren ............ 36
Fu nction in an accident ...................... 32
Fu nctionality ....................................... 31
Malfunction ........................................31
Pr otection limited ...............................31
Pr otection pr ovided ............................ 31
Self-test .............................................. 31
Wa rning lamps .................................... 31
Re stricting the shift range ...................1 24
Re versing light
Changing bulbs .................................. .94
Re versing lights
Re placing light bulbs (Cargo Van
and Passenger Van) ............................ 92
Rims (care) ............................................ 288
Ro adside Assistance (breakdown) ........24
Ro llaw ay protection
see Activating/deactivating the
HOLD function
see HOLD function
Ro of car rier (inside) ............................ .275
Ro ofrack ............................................... 353
Ro ofrack (information) ........................ 274
Ro ute ............................................. 222, 226
Ac cepting a de tour recommenda‐
tion af ter a prom pt........................... 235
Ac tivating a commuter route ............ 226
Alternative route (quic k-access) ...... .230
Calculating ....................................... 222
Displ aying destination information .. .225
Displ aying thero ute list .................... 226
Editing a stored route ...................... .228
External ............................................ 233
Planning .......................................... .225
Re cording a route ............................ .227
Saving a recorded route .................. .228
Selecting a type ............................... 223
Selecting an alte rnative route .......... 226
Selecting notifications ...................... 224
Selecting options .............................. 224
Sh ow ing a stored route on the map
..........................................................2 27 Index
403