2020 MERCEDES-BENZ SPRINTER air suspension

information about
your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of them are necessary foryo ur vehicle
to function safel y,some pr ovide support when
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfort or enter tainment
functions which are also made possible with elec‐
tronic control units.
Electronic control units con tain data memo ries
which can permanently or temp orarily store tech‐
nical information on theve hicle's operating state,
component stre ss, service requirements as well
as tech nical events and malfunctions.
This information general lydocuments thest ate of
a component part, a module, a sy stem or of the
environment such as:
R operating statuses of sy stem components
(e.g. fluid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in which theve hicle is
damaged
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothe pr ovision of control unit func‐
tions, this data ser vesto recognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythe manufacturer. Most of this data is
vo latile and is only processed in theve hicle itself.
Only a small proportion of the data is stored in
ev ent or fault memories.
When you use services, thete ch nical da tafrom
th eve hicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th ird parties (e.g. breakdown services). Services
include repair services, maintenance processes, wa
rranty events and quality assurance measures,
fo rex ample. The data is read out via the connec‐
tion forth e diagnostics connection in theve hicle,
which is requ ired bylaw. The respective service
network locations or third parties collect, process
and use the data. The data documents tech nical
st ates of theve hicle, helps in finding er rors and
in impr oving quality and is trans ferred tothe
manufacturer if necessar y.In addition, the manu‐
fa cturer is subject toproduct liability. Forth is
purpose, the manufacturer requ ires tech nical
da ta from vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet during repairs or maintenance
wo rk.
Depending on the equipment selected, you can
enter data in com fort and inf otainment functions
of theve hicle.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R navigation destinations entered
R data on the use of Internet services
This data can be sa ved locally in theve hicle or
located on a device that you ha veconnected to
th eve hicle (e.g. smartphone, USB memory stick
or MP3 pla yer). If this data is sa ved in theve hicle,
yo u can dele teit at any time. Trans fer of this data
to third parties only occurs on your requ est,
especially as part of online services according to
th e settings you selec ted.
Yo u can sa vecon venience settings/cus tomiza‐
tions in theve hicle and change them at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat and steering wheel posi‐
tions
R suspension and climate cont rol settings
R customizations such as interior lighting
If yo ur vehicle is equipped appropriately, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can operate these devi‐
ces via the cont rol elements integrated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia sy stem. Simultane‐ 28
General no tes

#
Brake or accelerate theve hicle tothe desired
speed on the downhill gradient. #
Release the brake or accelera tor pedal.
The cur rent speed is stored.
or #
Press rocker switch 1up or down during a
DSR regulation.
The last sa ved speed is increased or reduced. #
Release rocker switch 1.
The cur rent speed is stored.
or #
Press rocker switch 1up or down until
desired speed is reached. #
Release rocker switch 1.
The cur rent speed is stored.
% It may be a moment before
theve hicle starts
to brake tothe set speed. Take this delay into
account when setting the speed with rock er
switch 1.
Deactivating DSR #
Press the upper section of switch 1.
or #
Accele rate and drive fasterthan 28 mph
(45 km/h).
DSR deactivates automatically in thefo llowing
situations:
R You drive fasterthan 28 mph (4 5 km/h).
R There is a malfunction in the ESP ®
or ABS
sy stem. Electronic le
vel control Fu
nction of ENR (electronic le vel control) &
WARNING Risk of entrapment from vehi‐
cle lo wering
When lo wering theve hicle, people could
become trapped if their limbs are between
th eve hicle body and the tires or underneath
th eve hicle. #
Make sure no one is underneath the
ve hicle or in the immediate vicinity of
th e wheel ar ches when theve hicle is
being lo wered. &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel.
The jack may tip. #
Press the Service button on the air sus‐
pension remo tecontrol before raising
th eve hicle.
This pr events au tomatic readjustment
of theve hicle le vel and pr events it from
being raised or lo wered manually. &
WARNING Risk of accident due tolow‐
ered or raised chassis
Driving with a lo wered or raised chassis may
greatly impair braking and handling charac‐
te rist ics. You may also exceed the permissible
ve hicle height when thech assis is raised. #
Set the driving le vel before pulling away. &
WARNING Risk of accident from mal‐
function of electronic le vel control
If elect ronic le vel control is malfunctioning,
th eve hicle le vel may be asymmetrical, too
high or too lo w.
The driving and steering characteristics of the
ve hicle may be noticeably dif fere nt. #
Adapt your driving style according lyand
drive carefull y. 12 8
Driving and pa rking

Electronic le
vel control starts automatically if the
ignition is switched on. Operation is only possible
af te rth e parking brake has been applied.
Elect ronic le vel control per form s a self-check reg‐
ularly when it is activated and while in use. Indi‐
cator lamp 7onthere mo tecontrol lights up for
about one second when you swit chon the igni‐
tion.
There is a malfunction if indicator lamp 7
beha ves in thefo llowing ways:
R The indicator lamp does not light up when you
switch on the ignition.
or
R The indicator lamp then lights up again or
fl ashes.
In addition, a warning tone is emitted from the
re mo tecontrol for appro ximately 30 seconds.
The fault that has been de tected can be shown
using the indicator lamps (signaling of fault
codes). #
Park theve hicle, leaving the ignition switched
on. #
Apply the parking brake. #
Toraise or lo wer the vehicle le vel:press
and hold button 4or5 until theve hicle
le ve lre aches therequ ired height.
The indicator lamp in button 4or5 flashes
as long as theve hicle le vel is being changed.
When theve hicle le vel has been set, the indi‐
cator lamp in button 4or5 lights up. #
Tolowe r automatical ly:brie fly press but ton
5 .
Electronic le vel control automatically lo wers
th eve hicle tothe next lo wer position:
R From the highest position todriving le vel
R From driving le velto the lo west position
The indicator lamp in button 5flashes as
long as theve hicle le vel is being changed. When
theve hicle le vel has been set, the indi‐
cator lamp in button 5lights up.
% By pressing button
4during the mo vement,
th e original position will be reset. #
Toraise automaticall y:briefly press button
4.
Elect ronic le vel control automatically raises
th eve hicle tothe next higher position:
R From the lo west position todriving le vel
R From driving le velto the highest position
The indicator lamp in button 4flashes as
long as theve hicle le vel is being changed.
When theve hicle le vel has been set, the indi‐
cator lamp in button 4lights up.
% By pressing button
5during the mo vement,
th e original position will be reset. #
Toraise or lo wer automatical lyto driving
le ve l (center position): press and hold but‐
to n6.
Electronic le vel control automatically raises or
lo we rstheve hicle todriving le vel. #
Tosave the set vehicle le vel:set the
re qu ired vehicle le vel. #
Press and hold button 1or2 until you hear
a to ne.
The vehicle le vel set has been sa ved on cor re‐
sponding button 1or2. #
Tocall up the sa vedve hicle le vel:briefly
press button 1or2.
Electronic le vel control automatically raises or
lo we rstheve hicle tothe sa ved driving le vel.
The indicator lamp in button 1or2 flashes
as long as theve hicle le vel is being changed.
When theve hicle le vel has been set, the indi‐
cator lamp in button 1or2 lights up.
% Service mode may only be activated or deac‐
tivated at a
qualified specialist workshop by
trained pe rsonnel. In service mode, the air
suspension sy stem is deactivated for mainte‐
nance or fault de tection. #
Toactivate service mode: press button3.
Service mode is active and the indicator lamp
in button 3lights up continuousl y. #
Todeactivate service mode: press button
3.
Service mode is deactivated and the indicator
lamp in button 3goes out. 13 0
Driving and pa rking

Using electronic le
vel control forch arging
with air in an emer gency *
NO
TEDama gedue topressure being too
high If
th e pressure in the air suspension bello ws
is too high, the compressed-air lines or the air
suspension bello wsmay be dama ged. #
Ensure you obse rveth e maximum per‐
missible operating pressure of 900 kPa
(9 bar/130 psi). Only
forve hicles with valves for electronic le vel
control emergency charging. If electronic le vel
control is malfunctioning and theve hicle is lean‐
ing, you can raise or lo werth eve hicle bycon‐
necting an extern al compressed-air source toone
of the emer gency valves (similar ly as withtire
va lve) . If electronic le vel control is not opera‐
tional, you can drive on carefully tothe nearest
qu alified specialist workshop and ha vethe mal‐
function remedied. #
Apply the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Turn theva lve cap of the cor responding valve
(1 L = left, 2R = right). #
Connect theex tern al compressed-air source. #
Raise or lo werth eve hicle le velby charging or
re leasing compressed air until the driving
le ve l has been reached and theve hicle is in a
horizontal position. While doing so, ensure
yo u obse rveth e maximum permissible oper‐
ating pressure of 900 kPa (9 bar/130 psi). #
Disconnect theex tern al compressed-air
source. #
Tighten theva lve cap on theva lve (1 L =
left, 2R = right). #
Drive on carefully tothe nearest qualified
specialist workshop. 13 2
Driving and pa rking

Sy
stem limitations
The 360° Camera will not function or will only
partially function in thefo llowing situations:
R The front doors are open.
R The side mir rors are folded in.
R There is heavy rain, snow or fog.
R The ambient light is poor, e.g. at night.
R The area is lit byfluorescent light (the displ ay
may flic ke r).
R Ifth ere is a sudden change in temp erature,
e.g. when driving into a heated garage in win‐
te r.
R The ambient temp erature is very high.
R The camera lens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in which the
came ras are ins talled, are damaged. In this
eve nt, ha vethe cameras, their positions and
th eir setting checked at a qualified specialist
wo rkshop.
Do not use the 360° Camera under such circum‐
st ances. You could otherwise injure others or col‐
lide with objects when parking theve hicle.
On vehicles with height-adjus table suspension or
if th eve hicle is car rying a heavy load, leaving the
st andard height can result in inaccuracies in the
guide lines and in the display of thege nerated
ima ges, depending on tech nical conditions.
The field of vision and other functions of the cam‐
era sy stem may be restricted due toadditional
attachments on theve hicle (e.g. loading tailgate).
% The contrast of
the display may be impaired
by abrupt direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Ha
ve the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. The ima
gefrom the 360° Camera appears auto‐
matically in the multimedia sy stem when thefo l‐
lowing conditions are fulfilled:
R The ignition is switched on.
R The rear-end doors are opened.
This means that the area behind theve hicle can
be monitored.
When there ar-end doors are closed, the image
from there ar view camera is swit ched off af ter
appr oximately ten seconds.
See the no tes on cleaning the 360° Camera
(/ page 288).
Selecting a view for the 360° Came ra
Re quirements:
R The Auto. Rear View Cam. is activated inthe
multimedia sy stem (/ page161). #
Engage reve rsege ar. #
Select the desired view in the multimedia sys‐
te m.
Ac tivating/deactivating automatic ope ration
of the rear view camera
The rear view camera is only an aid. It is not a
substitute foryo u paying attention tothe sur‐
ro undings. You are alw aysre sponsible for safe
maneu vering, pa rking and exiting a parking
space. Make sure that no persons, animals or
objects etc. are in the path of your vehicle. Pay
attention toyour sur roundings and be ready to
brake at all times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & Parking #
Switch Auto. Rear View Cam. on or off.
Ac tivating/deactivating maneuvering assis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & Parking #
Switch Maneuvering Assistance on or off.
% When maneuvering assis tance is acti vated,
th efo llowing functions are active:
R Drive AwayAssi st (/ page 165)
R Rear Cross Traf fic Alert (/ page 166) Driving and parking
161

Fo
rve hicles with twin tires with a GVW of
11 ,030 lbs or 12,125 lbs, only use tires with
th e dimension LT215/85 R16 whi chhave
been appr ovedfo rth is vehicle bythe manu‐
fa cturer. It is not permissible touse tires with
dif fere nt dimensions; doing so may lead to a
ge neral ope rating pe rmit being rende red
in va lid.
% Ve
hicles with single tires:
Fo rve hicles with single tires with a GVW less
th an or equal to9,480 lbs, only use tires with
th e dimension LT245/75 R16 whi chhave
been appr ovedfo rth is vehicle bythe manu‐
fa cturer. It is not permissible touse tires with
dif fere nt dimensions; doing so may lead to a
ge neral ope rating pe rmit being rende red
in va lid.
% Ve
hicles with Super Single tires:
Fo rve hicles with single tires with a GVW of
11 ,030 lbs, only use tires with the dimen‐
sions 225/ 75R16C (FA) and 285/65 R16C
(RA) which ha vebeen appr ovedfo rth is vehi‐
cle bythe manufacturer. It is not permissible
to use tires with dif fere nt dimensions; doing
so may lead toage neral ope rating pe rmit
being rende red in valid.
Be sure toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Notes on tire pressure (/ page310)
R Tire and Loading In form ation placard
(/ page 317)
R Tire size designation, load-beari ng capacity,
speed rating and load ind ex (/page 321)
R Tire pressure table
R Notes on the emer gency spa rewheel
(/ page 332) Note
s onchanging wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels if the
wheels or tires ha vediffere nt dimensions may
se verely impair the driving characteristics.
The wheel brakes or wheel suspension com‐
ponents may also be damaged. #
Rotate front and rear wheels only if the
wheels and tires are of the same dimen‐
sions. On
vehicles that ha vethe same size front and
re ar wheels, rotate the wheels according tothe
inter vals in the tire manufacturer's warranty book
in your vehicle documents. If this is not available,
ro tate the tires every3,000 (5,000) to
6,000 miles (10,000 km), depending on the
degree of wear. Ensure that the direction of rota‐
tion is maintained.
It is imperati vetoobser vethe instructions and
saf ety no tes on "Changing a wheel" when doing
so. Wheel size categories of wheels
The de
term ined vehicle speed is displa yed in the
instrument clus ter and is impor tant for control‐
ling the driving saf ety sy stems and driving sys‐
te ms. The display accuracy of the speedome ter
and the odome ter is legally prescribed. De term in‐
ing the speed is dependent on the tire size or the
ro lling circumference of the tires. The rim diame‐
te r is alw ays specified in inches.
Fo rth is reason, theve hicle contro l units can be
coded forth efo llowing wheel size categories:
Wheel size category 3
R 225/75 R16C FA
R 285/65 R16C RA
R LT24 5/75 R16
R LT21 5/85 R16
% Mercedes-Benz
recommends that youstay
within a wheel size category when changing a
tire. In this wa y,yo uav oid recoding the con‐
trol units.
If yo uch ange the wheel size of your vehicle, for
ins tance when changing wheels for winter opera‐
tion, check that it is assigned tothe cor rect
wheel size catego ry. If the wheel size category
ch anges, you must ha veyour vehicle's control
units recoded at a qualified specialist workshop.
Otherwise, the display accuracy of the speedom‐
et er and the odome ter will be outside the legally
prescribed tolerance. It may also be lo wer,i.e.
th e cur rent road speed is then higher than the
speed shown on the speedome ter.If a deviation
is outside thera nge of tolerance, driving saf ety
sy stems and driving sy stems may be operation‐
ally impaired or may de tect a malfunction and
switch themselves off. 326
Wheels and tires

about one full turn. Do not unscr
ewthe wheel
nuts or bolts comple tely. #
Raise theve hicle (/ page 328). Ra
ising theve hicle when changing a wheel &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel.
The jack may tip. #
Press the Service button on the air sus‐
pension remo tecontrol before raising
th eve hicle.
This pr events au tomatic readjustment
of theve hicle le vel and pr events it from
being raised or lo wered manually. &
WARNING Risk of inju ryfrom incor rect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. #
Neverch ange a wheel on a slope. #
Consult a qualified specialist workshop. *
NO
TEVehicle damage from the jack If
yo u do not position the jack cor rectly at the
appropriate jack support point of theve hicle,
th e jack could tip over with theve hicle raised. #
The jack is designed exclusively for
jacking up theve hicle at the jack sup‐
port points. Re
quirements: R
There are no persons in theve hicle.
R The vehicle is prepared forch anging a wheel
(/ page 327).
Only position the jack on the jack support points
intended forth is purpose. You could otherwise
damage theve hicle.
Impor tant no tes on using the jack:
R Only use theve hicle-specific jack that has
been tested and appr ovedby Mercedes-Benz
to raise theve hicle. If the jack is used incor‐
re ctl y,it could tip over while theve hicle is
ra ised.
R The jack is designed only toraise theve hicle
fo r a short time while a wheel is being
ch anged and is not suitable for car rying out
maintenance workunder theve hicle.
R Avoid changing a wheel on uphill and downhill
slopes.
R The jack must be placed on a firm ,fl at and
non-slip sur face. If necessar y,use a lar ge,
fl at, load bearing and non-slip unde rlay.
R The base of the jack is positioned vertically
under the jack support point.
Saf ety instructions while theve hicle is raised:
R Do not put your hands or feet under theve hi‐
cle.
R Do not lie underneath theve hicle.
R Do not start theve hicle and do not release
th e parking brake.
R Do not open or close any doors.
Ve hicles with rear wheel drive Jack
support points 328
Wheels and tires