2020 MERCEDES-BENZ SPRINTER transmission

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 8
Overhead control panel .............................. 11
Door control panel .................................... .16
Emergencies and breakdowns ................... 18Digital Operator's Manual
......................20
Calling up the Digital Operating
Instructions ............................................... 20 General no
tes.......................................... 21
Environmental pr otection ........................... 21
Mercedes-Benz Genuine Parts ...................21
No tes about attachments, add-on
equipment, ins tallations and con ver‐
sions .......................................................... 22
Operating Instructions .............................. .23
Service and vehicle operation ...................23
Operating saf ety ........................................ 24
Diagno stics connection ............................ .25
No tes on changes tothe engine output ..... 26
Qualified specialist workshop .................... 26
Ve hicle registration ................................... 26
Cor rect use of theve hicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems with your
ve hicle .......................................................27
Re porting saf ety defects ............................ 27
Limited Warranty ...................................... .27
QR codes forre scue card .......................... 27
Data storage ..............................................28
Copyright .................................................. .30Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Seat belts .................................................. 32
Airbags ...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tes on pets in theve hicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Doors ........................................................ 49
Sliding door ................................................ 51
Electric sliding door ................................... 52
Re ar-end doors .......................................... 55
Pa rtition sliding door ................................ .56Electrical
step ............................................ 57
Side window .............................................. 58
Anti-theft pr otection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's seat position .................... 64
Seats ......................................................... 64
Ad justing thesteering wheel ......................76
St ow age areas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 82
Ins talling or removing thefloor mats ......... 83 Light and vision
....................................... 84
Exterior lighting ......................................... 84
Ad justing the interior lighting .................... 87
Changing bulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visors ........................................98 Climate control
....................................... 99
Overview of climate control sy stems ......... 99
Operating climate control sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tion .......................................................... 108 Driving and pa
rking .............................. 109
Driving .................................................... .109
Battery main switch ................................. 12 0
Au tomatic transmission ........................... 12 2
All-wheel drive ........................................ .124
DSR (Downhill Speed Regulation) ............ 12 6
Electronic le vel control ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .168
Tr ailer operation ...................................... 16 9 Instrument Display and on-board
compu ter............................................... 175
Overview of Instrument Display ............... 175
Overview of the buttons on thesteer‐
ing wheel .................................................1 762
Contents

ously, specific items of information are transfer‐
re dto yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This enables the use of selected smartphone
apps, e.g. navigation or music playbac k.There is
no additional interaction between the smart‐
phone and theve hicle, particular lyactive access
to vehicle data. Which type of fur ther data pro‐
cessing occurs is de term ined bythe pr ovider of
th e specific app used. Which settings you can
make, if an y,depends on the specific app and the
operating sy stem of your smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connection,
data can be exchanged between your vehicle and
ot her sy stems. The wireless network connection
is enabled via theve hicle's transmission and
re ception unit or via connected mobile end devi‐
ces (e.g. sma rtphones). Online functions can be
used via this wireless network connection. These
include online services and applications/apps,
which are pr ovided bythe manufacturer or by
ot her pr oviders.
Manu factu rer's own services
In the case of the manufacturer's online services,
th e manufacturer describes the functions in a
suitable place (e.g. operating instructions, manu‐
fa cturer's website) and pr ovides the associated
information subject todata pr otection legislation.
Pe rsonal identification data may be used topro‐
vide online services. The data exchange forth is
ta ke s place via a secure connection, e.g. with the
manufacturer's IT sy stems intended forth e pur‐
pose. The collecting, processing, and use of per‐
sonal identification data be yond the pr ovision of
services occurs exclusively on the basis of a legal
permit or af ter due consent.
Generally, you can activate or deactivate the
services and functions (partly subject toafe e). In
some cases, this also applies tothe whole data
connection of theve hicle. Excluded from this are
special legally prescribed functions and services.
Services of third parties
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible pr
ov ider. The manufacturer has no influence on
th e contents exchanged whilst using these serv‐
ices.
Please ask there spective service pr ovider for
de tails on the type, extent and pu rpose of the
collection and use of personal da tainthe cont ext
of third party services. Event Data
Recorders USA onl
y:
This vehicle is equipped with an event da ta
re corder (EDR). The main pu rpose of an EDR is to
re cord, in cer tain crash or near crash-like situa‐
tions, su chas an air bag deployment or hitting a
ro ad obs tacle, da tathat will assist in unde rsta nd‐
ing how a vehicle's sy stems per form ed. The EDR
is designed torecord da tarelated tovehicle
dynamics and saf ety sy stems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord such
da ta as:
R How various sy stems in your vehicle were
operating;
R Whe ther or not the driver and passenger
saf ety belts werebuckled/fas tened;
R How far (if at all) the driver was depressing
th e accelera tor and/or brake pedal; and,
R How fasttheve hicle was tr ave ling.
This data can help pr ovide a better under standing
of the circums tances in whi chcrashes and inju‐
ri es occur. NOTE: EDR data are recorded by your
ve hicle only if a non-trivial crash situation occurs;
no data are recorded bythe EDR under normal
driving conditions and no personal data (e.g.
name, gende r,age and crash location) are recor‐
ded. Ho wever,ot her parties such as law enforce‐
ment could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash in vestigation.
Ac cess totheve hicle and/or the EDR is needed
to read data that is recorded byan EDR, and spe‐
cial equipment is requ ired. In addition totheve hi‐
cle manufacturer, other parties that ha vethe spe‐
cial equipment, such as law enforcement, can
re ad the information byaccessing theve hicle or
th e EDR.
EDR data may be used in civil and criminal mat‐
te rs as a tool in accident reconstruction, accident
claims and vehicle saf ety. Since the Crash Data
Re trie val CDR tool that is used toextract da ta
from the EDR is commercially available, Daimler Gene
ral no tes 29

Av
oid direct sunlight &
WARNING Risk of bu rns when thech ild
seat is exposed todirect sunlight
If th ech ild restra int sy stem is exposed to
direct sunlight or heat, parts could heat up.
Children could suf fer burns from these parts,
particular lyon me tallic parts of thech ild
re stra int sy stem. #
Always make sure that thech ild
re stra int sy stem is not exposed todirect
sunlight. #
Protect it with a blank et,fo rex ample. #
Ifth ech ild restra int sy stem has been
ex posed todirect sunlight, allow it to
cool before secu ring a child into it. #
Never lea vechildren unat tended in the
ve hicle. Obser
vewhen stopping or parking &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people – particular lych ildren – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
eve nfa ta l injur y. #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. Occupant sa
fety 39

th
eve hicle tothe shoulder belt guide on the
ch ild restra int sy stem.
The shoulder belt stra p must be routed for‐
wa rds and down wards from the seat belt out‐
let. #
If necessar y,adjust the seat belt outlet and
th e co-driver seat as appropriate. Child saf
ety loc ks Ac
tivating/deactivating child saf ety loc ksfor
th e doors &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people – particular lych ildren – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
eve nfa ta l injur y. #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. &
WARNING Risk of accident and injury
due tochildren left unat tended in the
ve hicle
If ch ildren are tra veling in theve hicle, they
could, in pa rticular:
R Open doors, thereby endangering other
persons or road users
R Get out and be stru ck byoncoming traf fic
R Operate vehicle equipment and become
trapped, forex ample #
Always activate thech ild saf ety loc ks
ins talled if children are tra veling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. The
following doors ha vechild saf ety loc ks:
R Sliding doo rs
The child saf ety loc kson the doors secure each
door separatel y.The doors can no longer be
opened from the inside (e xception: electric slid‐
ing door). When theve hicle is unloc ked, the door
can be opened from the outside.
If th e electric sliding door is secured, only the
sliding door controls in there ar compartment are
deactivated. The electric sliding door can be
opened at any time using the switch in the center
console Example: sliding door
child saf ety lock #
Slide child saf ety lock bolt 1toposition 0048
(activate) or 0049(deactivate). 44
Occupant saf ety

SmartK
ey Note
s onradio connections of the key&
DANG ER Risk of fata l injury topersons
with medical devices from the electro‐
magnetic radiation of thest art/ stop but‐
ton
Pe rsons with medical devices, e.g. pacemak‐
ers or defibrillators:
When you operate thest art/ stop button, a
ra dio connection is es tablished between the
ke y and theve hicle.
The electromagnetic radiation can af fect the
functionality of a medical device. #
Before operating theve hicle, consult
yo ur doc tor or the manufacturer of the
medical device about any possible
ef fects of emissions from such sy stems. De
tection range of antenna of KEYLESS-
ST ART function Overview of
key functions &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample. In addition,
thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. 1
Tolock
2 Battery check lamp
3 Tounlo ck
4 Tounlo ckcargo compa rtment (sliding doors
and rear-end doors)/ tounlo ckand open/
close electric sliding doors
5 Emer gency key
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and the co-driver's door
R the sliding doors
R there ar-end doors
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be armed again. 46
Opening and closing

Doors
Un
locking and opening the door from inside #
Tounlo ckand open the front door: pull
door handle 2.
Locking pin 1pops up when the door is
unloc ked. #
Open the door. The
0036 symbol indicates that there ar door is
unlo cked. #
Tounlo ckand open there ar door: pull
opening le ver1 and open there ar door.
When the door unloc ks, latch 2moves
fo rw ard.
The 0036 symbol is visible. #
Toclose: pullthere ar door closed bythe
door handle. #
Tolock: slide latch 2down.
The 0037 symbol is visible. Locking
the door centrally from inside &
WARNING Risk of accident and injury
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people – particular lych ildren – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
eve nfa ta l injur y. #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. Lo
cking and unlocking manually
Yo u can use the cent ral locking buttons tocen‐
trally lock and unlock the entire vehicle from the
inside.
The central locking buttons are located in the
driver's and co-driver's doors. Opening and closing
49

1
Position of motion de tector
If th eve hicle is equipped with a motion de tector,
th e cargo compartment lighting is also activated
via the motion de tector.
If th e motion de tector de tects mo vement in the
cargo compa rtment while theve hicle is station‐
ar y, the cargo compartment lighting will switch
on for appro ximately two minu tes.
The cargo compartment lighting can be switched
on via the motion de tector if:
R The vehicle is stationar y,the parking brake is
applied and you are not depressing the brake
pedal.
R Vehicles with automatic transmission: the
selector le ver is in position 005Dand you are
not depressing the brake pedal.
R The vehicle has not been loc ked from the out‐
side using thekey.
If no change totheve hicle, such as a door open‐
ing, is de tected over se veral hours, the motion
de tector will au tomatically switch off. This pre‐
ve nts the battery from discharging. Switching
the interior lighting switch-off
delay time on/off Multimedia sy
stem:
4 © 5
Settings 5
Light
5 Interior Lighting Delay #
Switch the switch-off delay time on or off.
If th e function is active, the interior lighting
will remain lit up for a short time when the
seat belt buckle is released. Changing bulbs
Instructions
forch anging bulbs &
WARNING Risk of bu rns from hot com‐
ponent parts whilst replacing a bulb
Bulbs, lamps and plug connectors can
become very hot during operation.
When replacing a bulb, you could burn your‐
self on these component parts. #
Allow the component parts tocool
down before replacing the bulbs. When
you are replacing the bulb, obser vethefo l‐
lowing:
R Do not use any bulb that has been dropped or
has scratches on its glass sur face. Otherwise,
th e bulb may explode.
R The bulb may explode if it is hot or if you
to uch, drop or sc ratch it.
R Stains on theglass sur face reduce the
service life of the bulb. Do not touch theglass
sur face wi thyour bare hands. If necessar y,
clean theglass sur face wi thalcohol or spirits
in a cold state and wipe it down with a lint-
free clo th.
R Protect bulbs from humidity and do not bring
th em into contact with liquids.
Alw ays ensure the bulbs are firm ly secu red.
If yo ur vehicle is equipped with LED lamps, you
can check this as follo ws :th e light cone will mo ve
from topto bottom and back again when the
ve hicle starts. Forth is to wo rk,th e low beam
needs tohave been switched on before theve hi‐
cle is star ted.
Bulbs and lamps are a major part of vehicle
saf ety. Therefore, ensure that they are alw ays
wo rking. Ha vethe headlamp setting checkedre g‐
ularly.
R Before changing the bulbs, switch off the
ve hicle's lighting sy stem. This will pr event a
sho rtcircuit.
R Use bulbs only in closed lights that ha vebeen
designed forth em.
R Use only spare bulbs of the same type and
with the cor rect voltage.
If th e new bulb also does not light up, consult a
qu alified specialist workshop. 90
Light and vision

Problems with hot
water auxiliary heating Problem
Possible causes/consequences and 0050 0050Solutions
FA IL00A3 Signal transmission between transmitter and
vehicle is malfunctioning. #
Change your position in relation totheve hicle, moving closer if nec‐
essar y.
FA IL The
star ter battery is not suf ficiently charge d. #
Charge thest ar ter batter y.
The fuel tank is not filled up tothere ser veleve l. #
Refuel at the nearest gasst ation.
FA IL0099 Au
xilia ryheating is malfunctioning. #
Have the auxiliary heating checked at a qualified specialist work‐
shop. Operating cargo compartment
ventilation If
yo ur vehicle is equipped with a roof ventilator,
yo u can admit fresh air tothe cargo compart‐
ment, or extract air from it as well. #
Swit chon the ignition. #
Toswitch on and extract: press switch 1
at theto p.
The roof ventilator remo ves used air from the
cargo compa rtment. #
Toswitch on and admit fresh air: press
switch 2atthe bottom.
The roof ventilator feeds fresh air into the
cargo compa rtment. #
Toswitch off: setthe switch tothe center
position. 108
Climate cont rol