2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

#
Open there ar-end doors. #
Place a scr ewdriver into recesses 2and
th en pry off co vers 1 . #
Using the lug wrench from theve hicle tool kit,
unscr ewthe now visible bolts counter-clock‐
wise byappr oximately 20 turns. #
Slightly raise spare wheel car rier 4 and
unhook left-hand saf ety hook 3. #
Assemble the pump le verfo rth e jack and
slide it into slee ve5 ontheright-hand side
of spare wheel car rier 4. #
Raise the spare wheel car rier with the pump
le ve r and unhook right-hand saf ety hook 3. #
Position loop 7ofextraction device 6on
th e spare wheel so that you will later be able
to attach lug wrench 8. #
Prepare the jac k. #
Place the jack beneath the cor responding
jack support point. #
Movethe pump le ver up and down until the
tire is raised a maximum of 1.18 in (3 cm) off
th e ground. #
Hook lug wrench 8into loop 7ofextrac‐
tion device 6onthe spare wheel. #
Carefully remo vethe spare wheel from spare
wheel car rier 4. The spare wheel is heavy.
When the spare wheel is remo ved, the center
of gr avity changes due tothe heavy weight of
th e wheel. The spare wheel may slip down or
tip ove r. #
Remo vethe spare wheel extraction device
and store it in a safe place. You can now
ins tallth e spare wheel on your vehicle. #
Lowe rth eve hicle.
Ve hicles with rear wheel drive: installing the
spare wheel (vehicle with lo weredch assis)
% In
theeve nt of a flat tire, you may store the
fa ulty wheel inside theve hicle onl y.An intact
wheel may be stored in the spare wheel car‐
ri er only when theve hicle is unladen. A laden
ve hicle must firs t be raised. #
Carefully place the spare wheel onto spare
wheel car rier 4. The spare wheel is heavy.
When you place the spare wheel onto spare
wheel car rier 4, the center of gravity
ch anges due tothewe ight of the wheel. The
spare wheel may slip down or tip over. #
Slide the pump le verfo rth e jack into slee ve
5 on spare wheel car rier 4. #
Raise spare wheel car rier 4 with the pump
le ve r and attach right-hand saf ety hook 3. #
Slight lyraise spare wheel car rier 4 and
attach left-hand saf ety hook 3. #
Pull the pump le ver out of slee ve5 . #
Using the lug wrench, tighten saf ety hook
bolts 3byturning them clockwise. #
Replace and engage co vers 1 . #
Close there ar-end doors. Wheels and tires
335

Ve
hicles with rear wheel drive: removing the
spare wheel (chassis) #
Loosen wing nuts 3manually and then
re mo vethem. #
Loosen nuts 2asfar as theth re ad end. #
Slightly raise spare wheel car rier 4 and
unhook left-hand saf ety hook 1. #
Assemble the pump le verfo rth e jack and
slide it into the slee veon theright-hand side
of spare wheel car rier 4. #
Raise spare wheel car rier 4 with the pump
le ve r and unhook right-hand saf ety hook 1. #
Slowly lo wer spare wheel car rier 4 tothe
ground. #
Lift spare wheel car rier 4 slightly and pull
th e pump le ver out of the slee ve. #
Use the pump le verto lift the spare wheel
be yond there ar edge of the spare wheel car‐
ri er. #
Carefully remo vethe spare wheel from the
spare wheel car rier. The spare wheel is heavy.
When the spare wheel is remo ved, the center
of gr avity changes due tothe heavy weight of
th e wheel. The spare wheel may slip down or
tip ove r.
Ve hicles with rear wheel drive: installing the
spare wheel (chassis) #
Carefully place the spare wheel onto spare
wheel car rier 4. The spare wheel is heavy.
When you place the spare wheel onto the
spare wheel car rier, the center of gr avity
ch anges due tothewe ight of the wheel. The
spare wheel may slip down or tip over. #
Slide the pump le verfo rth e jack into the
slee veon spare wheel car rier 4. #
Raise spare wheel car rier 4 with the pump
le ve r and attach right-hand saf ety hook 1. #
Slight lyraise the spare wheel car rier and
attach left-hand saf ety hook 1. #
Pull the pump le ver out of the slee ve. #
Tighten nuts 2. #
Put wing nuts 3in place and tighten them. 336
Wheels and tires

Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337

Fr
equency band Maximum transmis‐
sion output
70 — cm — waveband
420 — 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R two-w ayradios with transmit ter frequencies
in the 380 – 410 MHz frequency band and a
maximum transmission output of up to2 W
(trunked radio sy stem/T etra)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of theve hicle forth efo l‐
lowing frequency bands:
R Trunked radio sy stem/T etra
R 70 — cm — waveband
R 2G/3G/4G Ve
hicle identi fication pla te,ve hicle identi fi‐
cation number (VIN) and engine number
Ve hicle identi fication pla te Depending on
theve hicle model, theve hicle iden‐
tification plate is located on the seat base of the
driver's seat or on the B-pillar.
% The data is
vehicle-specific and can dif fer
from that shown. Alw ays obser vethe specifi‐
cations on your vehicle's identification plate. Ve
hicle identification plate (e xample: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code Ve
hicle identification plate (e xample: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code 338
Tech nical da ta

Ve
hicle identification plate (e xample: Can‐
ada, comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code Ve
hicle identification plate (e xample: Can‐
ada, incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code
The maximum permissible gross vehicle weight is
made up of theve hicle weight, all vehicle occu‐
pants, the fuel and the load. The maximum gross
axle weight rating is the maximum weight that
can be car ried byone axle (front or rear axle).
Ne verexc eed the maximum permissible gross
ve hicle weight or the maximum gross axle weight
ra ting forth e front or rear axle. The
vehicle identification plate may also contain
th efo llowing data:
R Payload
R Curb weight
R Numb er of passenger seats
VIN eng rave d unde rneath the hood Engr
aved VIN 1is located underneath the hood.
VIN underneath the windshield The VIN is also attached as a label on
the lo wer
section of windshield 2.
Emission Control Information label Example: Emission Control Information label
% The data is
vehicle-specific and can dif fer
from that shown. Te
ch nical da ta339

Engine number
The engine number is
stamped onto the crank‐
case. You can obtain fur ther information from any
qu alified specialist workshop. Operating fluids and capacities
Note
s on operating fluids &
WARNING Risk of inju ryfrom operating
fl uids harmful to your health
Operating fluids may be poisonous and harm‐
ful to yo ur health. #
Obse rveth ete xt on the original contain‐
ers when using, storing or disposing of
operating fluids. #
Alwaysst ore operating fluids sealed in
th eir original containers. #
Alwayske ep children away from operat‐
ing fluids. +
ENVIRONMEN
TALNO TEEnvironmental
pollution due todisposing of operating
fl uids in a non-environmen tally responsi‐
ble manner Operating
fluids include thefo llowing:
R fuels
R exhaust gas af tertre atment additives, e.g.
DEF
R lubricants
Incor rect disposal of ope rating fluids can
cause considerable damage tothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thefo llowing:
R Fuels
R Exhaust gas af tertre atment additives, e.g.
DEF
R Lubricants
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control sy stem refrigerants
Use only products recommended byMercedes-
Benz. Damage caused bythe use of products that ha
ve not been appr oved is not co veredby the
Mercedes-Benz guarantee or goodwill gestures.
Yo u can identify operating fluids appr oved by
Mercedes-Benz bythefo llowing insc ript ions on
th e container:
R MB-F reigabe (e.g. MB- Freigabe 229. 51 )
R MB-Appr oval (e.g. MB-App rova l 229.51)
Fu rther information on appr oved operating fluids
is available at thefo llowing locations:
R Inthe MB Specifications for operating fluids
at http://be vo.mercedes-benz.com (by enter‐
ing the designation)
R Ataqu alified specialist workshop &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, open flames, smoking and creation
of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fueling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact wi thskin, eyes or clo thing. #
Do not inhale fuel vapor. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fueling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. 340
Tech nical da ta

Fu
el Note
s on fuel grades on vehicles with a gaso‐
line engine
Obser vethe no tes on operating fluids
(/ page 340).
* NO
TEDo not use diesel torefuel vehicles
with a gasoline engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch on the ignition. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Contact a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. Only
refuel using lo w-sulfur regular fuel with at
least 87AKI/91 RON.
% E10 fuel contains an additive of up
to10%
et hanol. Your vehicle is suitable for use with
E10 fuel. You can fuel your vehicle with E10
fuel.
* NO
TEDama gecaused bythe wrong fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, engine
and exhaust sy stem. #
Only refuel with there commended fuel. *
NO
TEDama gecaused bythe wrong fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, engine
and exhaust sy stem.
Ne verre fuel with thefo llowing:
R Diesel
R Gasoline with more than 10%ethanol by
vo lume, e.g. E15, E20, E85, E100
R Gasoline with more than 3% me thanol by
vo lume, e.g. M15, M30, M85, M100
R Gasoline with additives con taining me tal #
Do not mix su chfuels with the fuel rec‐
ommended foryo ur vehicle. %
To
ensure the long evity and per form ance of
th e engine, only unleaded regular gasoline
may be used. No
tethat the higher quality premium grade
ga soline can be refueled at any time.
If yo u are using drums or canis ters to refuel the
ve hicle, you should filter the fuel before filling.
This will pr event malfunctions in the fuel sy stem
due tocontaminated fuel.
Usually you will find information about the fuel
grade on the fuel pump. If there is no identifica‐
tion on the fuel pump, consult a gasst ation
attendant.
% Fo
r fur ther information, contact a qualified
specialist workshop or visit http://
www.mbusa.com (USA only).
Note s on additives in gasoline
Obser vethe no tes on operating fluids
(/ page 340).
* NO
TEDama gefrom use of unsuitable
additives Even small amounts of
the wrong additive
may lead tomalfunctions. #
Only add cleaning additives recommen‐
ded byMercedes-Benzto the fuel. Mercedes-Benz
recommends using brand-name
fuels wi thadditives.
In some countries, theav ailable fuel may not con‐
ta in suf ficient amounts of additi ves. Deposits
could build up in the fuel injection sy stem as a
re sult.
In this case, in consultation with an authorized
Mercedes-Benz Center, the fuel should be mixed
with the cleaning additive recommended by
Mercedes-Benz.
Yo u must obse rveth e no tes and mixing ratios
indica ted on the container.
Note s on fuel grades on vehicles with diesel
engines
Gene ral no tes
Obser vethe no tes on operating fluids
(/ page 340). &
WARNING Risk offire from fuel mixture
If yo u mix diesel fuel with gasoline, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component pa rts
in theex haust sy stem may overheat without
wa rning. Te
ch nical da ta341

#
Neverre fuel using gasoline in diesel
engines. #
Never mix gasoline with diesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and emission cont rol sy stem.
Ne verre fuel with:
R Gasoline
R Marine diesel
R Heating oil
R Pure bio-diesel or vege tab le oil
R Paraffin or kerosene #
Do not mix such fuels with diesel fuel
and do not use any special additives.
If yo u ha veaccidentally refueled with the
wrong fuel, obser vethefo llowing: #
Do not switch on the ignition. #
Consult a qualified specialist workshop. *
NO
TEMalfunctions due tocontaminated
fuel Fu
el contamination can lead tomalfunctions
in the fuel sy stem. #
Ifyo u are using drums or canis ters to
re fuel theve hicle, you should filter the
fuel before filling. *
NO
TEDama gedue toincor rect fuel Incor
rect fuel can lead toengine damage. #
Refuel only ULSD or diesel fuel with a
sulfur content of maximum 15ppm. Usually
you will find information about the fuel
grade on the fuel pump. If there is no identifica‐
tion on the fuel pump, consult a gasst ation
attendant.
The fuel grade recommended foryo ur vehicle is
fo und on the instruction label in the fuel filler
fl ap . Note
s on low outside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo u heat fuel sy stem components, e.g. with
a heat gun or open flame, these components
could be damaged.
Fu el may leak out and ignite. Depending on
th e type of damage, fuel might not escape
until the engine is running. #
Never heat fuel sy stem components. #
Consult a qualified specialist workshop
to have the malfunction rectified. Re
fill only with commercially available ULTRA-
LO W SULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), which fulfills the ASTM D9 75
st andard.
The flow properties of diesel fuel may be inade‐
qu ate at low outside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fin separa‐
tion can only be rectified byheating the
entire fuel sy stem. Park theve hicle in a
heated garage ,fo rex ample.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristics is available in the
winter mon ths. Yo u can obtain fur ther informa‐
tion on this at thega sst ation or from your fuel
supplier.
Yo ur vehicle is equipped with a fuel preheating
sy stem. This additionally impr ovesth eflow char‐
acteristics of the diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO W SULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp erature of appr oximately 14.5 °F (-10 °C).
* NO
TEDama gedue togasoline or paraf fin Gasoline or paraf
fin in diesel fuel impairs the
lubricity of the fuel. This can result in damage
to the fuel injection sy stem, forex ample. #
Do not add any gasoline or paraf fin to
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels with bio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r 5% (B20 fuels) can lead tofuel filter 342
Tech nical da ta