2020 MERCEDES-BENZ SPRINTER MY20 with 7” or 10” screen with Nav and SXM Operator’s Manual

Ve
hicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.851 t) 5)
7720 lbs (3.502 t)
44 10 lbs (2.000 t) 1) Ve
hicle type 4500 with a max. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4630 lbs (2. 100 t) 7935 lbs (3.599 t)1)
Front axle with increased load capacity.
5) Not in combination with all-wheel drive (4x4)
and not in combination with model series
90 7.74 5 (combination vehicles with a vehicle
length of 290 inch (7,367 mm))
Gross weight of vehicle combination, trailer load, tongue weight
Ve hicle types 1500 and 2500 with a max. permissible gross weight of 8,550 lbs (3.8 78t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 550 lbs (6. 146 t)
5000 lbs (2.268 t) 2)
500 lbs (0.227 t) 2) Ve
hicle type 2500 with a max. permissible gross weight of 9,050 lbs (4. 105 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 930 lbs (6.3 19t)
5000 lbs (2.268 t) 2)
500 lbs (0.227 t) 2) Ve
hicle type 2500 with a max. permissible gross weight of 9,480 lbs (4.300 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
94 80 lbs (4.300 t) –– Te
ch nical da ta351

Ve
hicle type 3500 with a max. permissible gross weight of 9,900 lbs (4.490 t) (For Canada only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
, only
fo r model series 90 7.657 8)5000 lbs (2.268 t)
2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
, not
fo r model series 90 7.657 8)75
00 lbs (3.402 t) 3)
, not
fo r model series 90 7.657 8)75
0 lbs (0.340 t) 3)
, not for model series
90 7.657 8) Ve
hicle type 3500 with a max. permissible gross weight of 9,990 lbs (4.531 t) (For USA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
, only
fo r model series 90 7.657 8)5004 lbs (2.270 t)
2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
, not
fo r model series 90 7.657 8)75
00 lbs (3.402 t) 3)
, not
fo r model series 90 7.657 8)75
0 lbs (0.340 t) 3)
, not for model series
90 7.657 8) Ve
hicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs (2.270 t) 2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
optional: 7500 lbs
(3.402 t) 3)
, not for model
series 90 7.657 8) optional:
750 lbs (0.340 t) 3)
, not for
model series 90 7.657 8) Ve
hicle type 4500 with a max. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs (2.270 t) 2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
optional: 7500 lbs
(3.400 t) 3)
, not for model
series 90 7.657 8) optional:
750 lbs (0.340 t) 3)
, not for
model series 90 7.657 8) 2)
Only NAFTA trailer cross member, towing capa‐
city 5,000 lbs. 3)
Only NAFTA trailer cross member, towing capa‐
city 7,500 lbs. 352
Tech nical da ta

4)
Only NAFTA trailer cross member, towing capa‐
city 5,000 or 7,500 lbs.
6) In trailer operation, no individual maximum per‐
missible gross weight of those specified in the
ta ble may be exceeded.
8) The vehicle length forve hicles with the model
series 90 7.657 (Ca rgoVa n) is 290 in (7,367 mm).
9) It is not possible to tow a trailer on vehicles
which ha venot been equipped wi tha trailer cou‐
pling as standard. In this case, the maximum per‐
missible gross vehicle weight cor responds tothe
maximum permissible gross weight of theve hicle
combination.
% If
th e trailer coupling is retrofitted, the identi‐
fi cation pla tes should be adap ted according ly
with the altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if you ha veany fur‐
th er questions. The body builder label is
found on the front-end
module abo vethera diator and con tains the maxi‐
mum permissible curb weight forth eve hicles. Lashing points and car
rier sy stems Information about
the cargo tie-down points *
NO
TERisk of accident if the maximum
loading capacity of the cargo tie-down
point is exceeded If
yo u combine various cargo tie-down points
to secure a load, alw aysta ke the maximum
loading capacity of thewe akest cargo tie-
down point into account.
During maximum full- stop braking, forc es may
act which can multiply thewe ight of the load. #
Always use se veral cargo tie-down
points todistribute and spread the load.
Distribute the load on the cargo tie-
down points evenly. The nominal
tensile stre ngth is the maximum per‐
missible tensile forc e.
Fu rther information on the cargo tie-down points
and tie-down eyes can be obtained in the "T rans‐
porting" section (/ page 272).
Ti e-d owney es
No minal tensile stre ngth of the tie-down eyes Ti
e-d owney es Nominal tensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of the cargo tie-
down points in the cargo compa rtment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we r loading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5 daN The
values specified apply only toloads resting
on the cargo compartment floor if you obse rve
th efo llowing:
R The load is secured totwo cargo tie-down
points on thera il
R The dis tance tothe nearest load-securing
point on the same rail is appr oximately 1 m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo u place a load on thero of as well as any
ex tern al and internal attachments, theve hi‐
cle's center of gr avity will be raised and the
usual driving characteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering, theve hicle will tilt
more se verely and ma yre act more sluggishly
to steering mo vements.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteering Te
ch nical da ta353

and braking
characteristics, will be greatly
impaired. #
Always comply with the maximum roof
load and adjust your driving style. &
WARNING Danger of accident due to
une ven loading
If yo u load theve hicle une venly, the handling
ch aracteristics as well as thesteering‑ and
braking characteristics can be heavily
impaired. #
Load theve hicle evenly. #
Secu rethe load against sliding. The driving, braking and
steering characteristics
of theve hicle will change with the type of load,
th ewe ight and the center of gr avity of the load.
* NO
TERisk of accident if the maximum
permitted roof load is exceeded. If
th ewe ight of thero of luggage, including the
ro of rack ,exc eeds the maximum permitted
ro of load, there is a risk of an accident. #
Ensure that thewe ight of thero of lug‐
ga ge and roof rack toget her does not
exc eed the maximum permitted roof
load. #
The roof rack 's supporting feet must be
ar ranged at a uni form distan ce from
ea ch other. #
Mercedes-Benz recommends you ins tall
a st abilizer bar on theve hicle's front
axle. Fu
rther information about saf ety measures can
be found in the "T ranspo rt" section
(/ page 272).
Max. roof load/pairs of supporting roof rack
fe et Ve
hicles
with Maximum
ro
of load Minimum
number of
pairs of sup‐
porting
feet
Normal roof 661 lbs
(300kg) 6
High roof 331 lbs
(150kg) 3 This information applies if
the load is distributed
eve nly across the entire roof area.
If th ero of rack is shor ter,re duce the load propor‐
tionatel y.The maximum load per pair of support‐
ing roof rack feet is110 lbs (50 kg).
The loading guidelines and other information
about load distribution and load securing can be
fo und in the "T ranspo rt" section (/ page272). 354
Tech nical da ta

Display messages
Int
roduction Fu
nction of display messages
The display messages appear on the multifunc‐
tion displa y.
The display messages with graphic displa yscan
be displa yed in simplified form at in the Opera‐
to r's Manual and may deviate from the display on
th e multifunction displa y.The multifunction dis‐
play sho wshigh-priority display messages in red.
In addition, a warning tone sounds for specific
display messa ges.
Ac t in accordance wi th the display messages and
comply with the additional instructions in this
Operator's Manual.
In addition, symbols are shown for some display
messa ges:
0091 Fu
rther information
0061 Hide display messages
Yo u can use the left-hand Touch Control toselect
between the symbols byswiping tothe left or
ri ght. Pressing 0091displa ysfur ther information
on the multifunction displa y.Pressing 0061hides
th e display message.
Yo u can hide lo w-priority display messages by
pressing the¤ button or with the left-hand
To uch Control. The displ aymessages are sa ved in
th e message memor y.
Re ctify the cause of a display message as quickly
as possible.
Yo u cannot hide high-priority displ aymessages.
The multifunction display will show these display
messages until their causes ha vebeen rectified.
Calling up sa ved displ aymessages
On-boa rdcompu ter:
4 Service 5
1 Message
If th ere are no display messages, No Messages
appears on the multifunction displa y.#
Brows eth ro ugh the display messages by
swiping upwards or down wards on left-hand
To uch Control. #
Exiting the message memor y:press the
0038 button. Display messages and
warning and indicator lamps 355

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespective window cur tain airbag is malfunctioning
(/ page 35). &
WARNING Risk of inju ryor fata l injury due tomalfunctions
in the window airbag
If th e window airbag is malfunctioning, it might be triggered
unintentionally or might not be triggered at all in theeve nt of an
accident wi thhigh deceleration. #
Have the window airbag checked and repaired immediately
at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespective restra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y. 356
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur red in the sy stem; the parking brake is inop‐
erative. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the holding forc e may not be suf ficient for
th e incline. &
WARNING Risk of accident if the electrical parking brake
has insuf ficient holding force
If th e electrical parking brake does not ha vesuf ficient holding
fo rc e on a steep incline, theve hicle may rollaw ay. #
Park theve hicle on a le vel sur face only and secu reit
against rolling away. #
Shift the automatic transmission toposition 005D. Obser
vethe no tes on parking theve hicle (/ page140).
0024 Par king Brake See Oper-
ator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the closing forc e may not be suf ficient for
th e incline. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y. Displ
aymessa ges and warning and indicator lamps 357

Display messages
Possible causes/consequences and 0050 0050Solutions
Check Brake Pads See
Operator's Manual *T
he brakepads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Visit a qualified specialist workshop.
004D
Check Brake Fluid Level *T
here is not enough brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Do not add brake fluid. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not add brake fluid.
Active Brake Assist Func-
tions Limited See Opera-
tor's Manual *A
ctive Brake Assi stis malfunctioning. #
Visit a qualified specialist workshop.
Active Brake Assist Func-
tions Currently Limited
See Operator's Manual *A
ctive Brake Assi stistemp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page149). #
Drive on.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again. #
Ifth e display message does not disappear, stop in accordance
with the traf fic conditions and restart the engine.
Radar Sensors Dirty See
Operator's Manual *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirt on the sensors
R Heavy precipitation
R Exte nded country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear, proceed as follo ws: 358
Display messages and warning and indicator lamps