2020 MERCEDES-BENZ SPRINTER alarm

Ve
rsion 1 of theove rhead cont rol panel
1 Sun visors →
98
2 Breakdown assis tance call but‐
to n (Me rcedes PRO connect)
3 Ì Activates/deacti vates
interior pr otection →
63
Ac tivates/deacti vatesth e bus
interior lighting
4 003D Switches the left-hand
re ading light on/off
5 0033 Switches automatic light
cont rol on/off
6 004A Switches the front inte‐
ri or lighting on/off 7
0044 Switches there ar interior
lighting on/off
8 003D Switches theright-hand
re ading light on/off
9 ËSwitches theto w- aw ay
alarm on/off →
62
A Eyeglasses compartment →
78
B 0053 SOS emergency call sys‐
tem
C ATA indica tor lamp At
aglance – Overhead control panel 11

Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page47). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 63)
R theto w- aw ay alarm is triggered
(/ page 62) Opening and closing
61

AT
A is au tomatical lyarmed af ter appro ximately
fi ve seconds in thefo llowing situation:
R afte rth eve hicle has been loc ked with the
SmartK ey When
theATA system is armed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with the Smart‐
Ke y.
R After pressing thest art/ stop button with the
SmartK eyinside theve hicle.
Arming/disarming ATA(Anti- theft Alarm sys‐
te m)
If th e alarm sy stem is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened
R The hood is opened
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample.
Arming #
Close all the doors. #
Lock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel flashes. Disarming
#
Unlock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel goes out.
% The
vehicle loc ksagain automatically if you
do not open a door within 40 seconds af ter
unlo cking theve hicle.
St opping the ala rm #
Press the0036 or0037 button on the Smart‐
Ke y.
or #
Press thest art/ stop button with the Smart‐
Ke y inside theve hicle.
The alarm stops. Fu
nction of theto w- aw ay alarm Fu
nction of theto w- aw ay alarm
A visual and audible ala rmis triggered if the incli‐
nation of theve hicle changes when theto w- aw ay
alarm is activated. This can be the case if the
ve hicle is raised on one side, forex ample. Arming/disarming
theto w- aw ay alarm Arming/disarming
#
Lock theve hicle with thekey.
The tow- aw ay alarm is automatically armed
af te r about 40 seconds: #
Open theve hicle with thekey.
The tow- aw ay alarm is deactivated.
The tow- aw ay alarm is only armed when thefo l‐
lowing components are closed:
R the driver's door and the front-passenger
door
R the side doors
R there ar-end doors 62
Opening and closing

Deactivating
#
Switch off the po wer supply (/ page109). #
Press but ton1.
When the button is released, indicator lamp
2 inthe button lights up for appro ximately
fi ve seconds. #
Lock theve hicle with thekey.
The tow- aw ay alarm is deactivated.
The tow- aw ay alarm remains deactivated until
yo u lock theve hicle again.
Deactivate theto w- aw ay alarm when locking your
ve hicle in thefo llowing situations:
R when loading and/or transporting theve hicle
on a ferry or car transpor ter,fo rex ample
R when parking theve hicle on a mo vable sur‐
fa ce, such as a split-le velga rage
This will pr eventfalse alarms. Interior motion sensor
Fu
nction
If th e activated the interior motion sensor de tects
motion in theve hicle interior, a visual and acous‐
tic alarm is triggered. This can happen if some‐
one reaches into theve hicle interior, forex ample. Ac
tivating/deactivating the in terior motion
sensor Ac
tivating #
Close the side windo ws. #
Make sure that no thing (such as masc ots or
coat hangers) is hanging on the inside rear‐ view mir
ror or on the grab handles on the
headliner. This will pr event false alarms. #
Lock theve hicle with thekey.
The interior motion sensor is activated af ter
appr oximately 30 seconds.
The interior motion sensor is only activated when
th efo llowing components are closed:
R the driver's door and the co-driver door
R the side doors
R there ar-end doors
Deactivating #
Unlock theve hicle with thekey.
The interior motion sensor automatically
switches off.
Deactivating #
Switch off the po wer supply (/ page109). #
Press but ton1.
When the button is released, indicator lamp
2 inthe button lights up for about five sec‐
onds. #
Lock theve hicle with thekey.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated
until you lock theve hicle again.
Deactivate the interior motion sensor when lock‐
ing your vehicle in thefo llowing situations:
R ifth ere are people or animals remaining
inside
R ifth e side windo wsremain open
R when transporting theve hicle on a ferry or
car transpor ter,fo rex ample
This will pr eventfalse alarms. Opening and closing
63

#
Method 2: interrupt the po wer supply byacti‐
va ting standby mode (/ page145). #
Method 3: disconnect all batteries. In this
case, please con tact a qualified specialist
wo rkshop.
% Charge
thest ar ter battery every 6 months,
eve n if it has been disconnected or in
st andby mode.
The charge leve l of thest ar ter battery must be
ch eckedeve ryfour we eks if no measures are
ta ke nto maintain the battery charge. #
Voltage of thest ar ter battery below
12 .2 V: charge thest ar ter battery topreve nt
deep discha rge damage.
% Yo
u can obtain fur ther information at a quali‐
fi ed specialist workshop. St
andby mode Ac
tivating/deactivating standby mode
Re quirements:
R The engine is switched off.
When you activate standby mode, the energy loss
is minimized if theve hicle is par kedfo r an exten‐
ded pe riod.
St andby mode has thefo llowing characteristics:
R The star ter battery is pr otected.
R The maximum non-operational time is shown
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is not avail‐
able.
R The interior motion sensor and tow- aw ay
alarm functions are not available.
If th efo llowing conditions are met, standby mode
can be activated or deactivated using the multi‐
media sy stem:
R The engine is switched off.
R The ignition is switched on.
If th e displa yed non-operational time of theve hi‐
cle is exceeded, there could be a loss of comfort
and thest ar ter battery can no longer be guara n‐
te ed toreliably start the engine. The
star ter battery must firs t be charge d in the
fo llowing situations:
R The non-operational time of theve hicle is to
be extended.
R The messa gethat the battery charge is not
suf ficient forst andby mode appears in the
media displa y.
% St
andby mode is automatically deactivated
when the ignition is switched on.
On-board computer: 4 Settings 5
Vehicle
5 Ruhezustand (Stan dby) #
Toactivate/deactivate: selectYesorNo.
% If
th e options are gr ayed out, then the battery
ch arge is not suf ficient forst andby mode. Driving and driving saf
ety sy stems Note
on driving sy stems and your responsibil‐
ity Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and maneu‐
ve ring theve hicle. The driving sy stems are aids
and do not relie ve you of your responsibility.
Alw ays pay attention tothe tra ffic and inter vene
if necessa ry. Be aware of the limitations rega rd‐
ing the safe use of these sy stems. Information about sensors
Cer
tain driving and driving saf ety sy stems use
sensors 1tomonitor the area in front of, behind
or next totheve hicle (depending on theve hicle's
equipment). Driving and parking
14 5

*
NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
Yo
u can also secure theto wing device tothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing with a tow rope There is a
risk of an accident if you do not
obse rve saf ety and pr otective measures when
to wing using a tow rope.
Obser vethefo llowing points when towing
with a tow rope: #
Secure theto w rope on the same side
on bo thvehicles, if possible. #
Make sure theto w rope does not
exc eed the legally prescribed length. #
Mark theto w rope in the middle, e.g.
with a white clo th(30 x 30 cm). This
makes other road users aware that a
ve hicle is being towe d. #
Obser vethe brake lamps of theto wing
ve hicle while driving. Alw ays maintain a
dis tance that ensures theto w rope does
not sag. #
Do not use steel cables or chains to tow
yo ur vehicle. Otherwise, you could dam‐
age theve hicle. #
Deactivate automatic locking (/ page 50).#
Do not activate the HOLD function. #
Deactivate theto w- aw ay alarm (/ page 62). #
Deactivate Active Brake Assi st (/ page 150). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexc essive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. To
wing a vehicle with the front or rear axle
ra ised *
NO
TEDama gewhen the ignition is
switched on If
yo u lea vethe ignition switched on when
to wing theve hicle with the front or rear axle
ra ised, ESP ®
actuation can damage the brake
sy stem. #
The ignition must be switched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of the propeller shafts When ins
talling the propeller shafts, they can
be damaged if you do not use new sc rews.
Alw ays use new scr ews when ins talling the
propeller shafts.
Only ha vethe propeller shafts ins talled or
re mo vedby qualified, skilled personnel. 302
Breakd own assi stance

Display messages
Possible causes/consequences and 0050 0050Solutions
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit a qualified specialist workshop.
or #
Check whe ther changing the bulb is permitted. Indicator and
warning lamps Overview of indicator and
warning lamps When
the ignition is switched on, many sy stems
per form a self-test. Some indicator and warning
lamps may switch on or flash temp orarily during
th is time. This behavior is no cause for alarm.
These indicator and warning lamps indicate a
malfunction only if they light up or flash af terthe
engine has been star ted or during a journe y.
Indicator and warning lamps:
0058 Low beam (/
page84)
0060 Pa
rking lamps (/ page84)
0057 High beam (/
page 85)
003E003D Tu
rn signal lights (/ page 85)
005E Re
ar fog light (/ page84)
00E9 Seat belt not
fastened
(/ page 383)
0027 and
004D USA: Brakes (red) (/
page377)
004D Canada: Brakes (red) (
/page 377)
004D Brakes (yell
ow) (/ page377)
0025 ABS malfunction (/
page 377)
002E Off-
road gear
00E5 ESP®
(/ page 377)
00BB ESP®
OFF (/ page 377)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
0049
and 0024 US
A: Electric pa rking brake applied
(red) (/ page377)
0024 Canada: Electric parking brake
applied (red) (/
page377)
0024 Electric parking brake (yell
ow)
( / page 377)
00CC Po
we r-assis tedsteering malfunction
(/ page 383)
003D Elect
rical malfunction
(/ page 384)
0075 Re
stra int sy stem (/ page377) 00B9
Che
ckEngine (/ page 384)
00D4 Fu
elreser vewith fuel filler cap loca‐
tion indicator (/ page 384)
00AC Coolant
too hot/cold (/ page 384)
00BA Dis
tance warning (/ page 383)
0028 Preglow
0077 Ti
re pressure monitor 376
Displaymessa ges and warning and indicator lamps

1,
2, 3 ...
3-zone automatic climate control
(operating unit) .................................... .101
12 V so cket
see Soc ket (12 V)
11 5 V soc ket
see Soc ket (1 15 V)
360° Camera ........................................ 15 9
Care ................................................ .288
Fu nction ........................................... 15 9
Selecting a view ................................ 161
Switching au tomatic operation
on/off (rear view camera) ................. 161A
ABS (Anti-lock Braking Sy stem) .......... 14 6
Ac celeration
see Using kickdown
Ac cess data
Setting (Blue tooth®
) .........................2 55
Ac oustic locking verification signal
Ac tivating/deactivating ...................... 47
Ac tivating/deactivating the HOLD
function ................................................. 15 5
Ac tive Brake Assi st.............................. 14 9
Fu nction/no tes ................................ 14 9
Setting .............................................. 15 0
Ac tive Di stance Assist DISTRO NIC..... 15 2
Calling up a speed ............................ 15 3
Fu nction ........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring a speed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tive Lane Keeping Assist .................167
Fu nction ........................................... 167
Sy stem limitations ............................1 67
Tr ailer operation .............................. .167
Ac tive Parking Assist
Maneuvering assis tance ................... 161
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction ............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 22 Ad
d-on equipment guidelines ............... 22
Ad ditional turn signal light (all-
wheel drive vehicles) ............................. 92
Ad diti ve ................................................. 344
DEF .......................................... 136, 343
Engine oil ......................................... 344
Ad diti ves
Fu el .................................................. 341
Ad diti ves (DEF)
see DEF
Ad diti ves (engine oil)
see Additive
Ad diti ves (fuel)
see Fuel
Ad dress book
see Contacts
ADR (working speed control) Adjusting .......................................... 16 9
Fu nction ........................................... 16 8
Switching on/off .............................. 16 9
Af ter-sales service center
see ASS YST PLUS
Air nozzles see Air vents
Air vents ........................................1 04,105
adjusting (front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver, front
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overview ............................................ 35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndow cur tain airbag ........................ 35
Alarm sy stem
see ATA (Anti-Theft Alarm sy stem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wrange ........................................ 12 6
No tes ................................................ 124
Alternative route
see Route Index
387