2020 MERCEDES-BENZ SPRINTER USB port

1
Combination swit ch
Tu rn signals →
85
High beam →
85
Wi ndshield wipe rs →
95
Re ar wind owwiper →
95
2 Steering wheel buttons →
176
3 DIRECT SELECT le ver→
12 2
4 Inside rearview mir ror →
98
5 Overhead control panel →
87
6 DIN sl ot, e.g. for mounting a
ta ch ograph or the timer forthe
st ationary heater
7 Sun screen →
98
8 Co-d rive r's po wer window
switch →
60
9 Central locking →
49
A Stow age compartment co ver→
306
B Co-driver's stowage compart‐
ment or tach ograph housing
C Cup holders →
78
D Climate control sy stem →
99
E MBUX multimedia sy stem dis‐
play →
19 8
F MBUX multimedia sy stem con‐
trol elements →
201 G
12V soc ket →
80
H 230 V soc ket
I Opens and closes the electric
sliding door →
52
J Hazard warning lamps →
85
K Vehicles with KEYLESS STAR T:
ke y slot →
11 0
L USB port →
77
M Start/ stop button →
11 0
N Right-hand swit chpanel
Ac tivates/deacti vates all-wheel
drive →
12 5
Engages/disengages LOW
RANGE →
12 6
Ac tivates/deacti vates DSR →
127
Ra ises/lo werstheve hicle le vel→
12 9
Ac tivates/deacti vates po wer
ta ke -off
Ac tivates/deacti vateswo rking
speed control (ADR) →
16 9
Ac tivates/deacti vates cargo
compartment ventilation →
108
Ac tivates/deacti vatesthe
ro tating beacon
O Steering wheel gearshift pad‐
dles →
124 6
Ataglance – Cockpit

information about
your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of them are necessary foryo ur vehicle
to function safel y,some pr ovide support when
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfort or enter tainment
functions which are also made possible with elec‐
tronic control units.
Electronic control units con tain data memo ries
which can permanently or temp orarily store tech‐
nical information on theve hicle's operating state,
component stre ss, service requirements as well
as tech nical events and malfunctions.
This information general lydocuments thest ate of
a component part, a module, a sy stem or of the
environment such as:
R operating statuses of sy stem components
(e.g. fluid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in which theve hicle is
damaged
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothe pr ovision of control unit func‐
tions, this data ser vesto recognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythe manufacturer. Most of this data is
vo latile and is only processed in theve hicle itself.
Only a small proportion of the data is stored in
ev ent or fault memories.
When you use services, thete ch nical da tafrom
th eve hicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th ird parties (e.g. breakdown services). Services
include repair services, maintenance processes, wa
rranty events and quality assurance measures,
fo rex ample. The data is read out via the connec‐
tion forth e diagnostics connection in theve hicle,
which is requ ired bylaw. The respective service
network locations or third parties collect, process
and use the data. The data documents tech nical
st ates of theve hicle, helps in finding er rors and
in impr oving quality and is trans ferred tothe
manufacturer if necessar y.In addition, the manu‐
fa cturer is subject toproduct liability. Forth is
purpose, the manufacturer requ ires tech nical
da ta from vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet during repairs or maintenance
wo rk.
Depending on the equipment selected, you can
enter data in com fort and inf otainment functions
of theve hicle.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R navigation destinations entered
R data on the use of Internet services
This data can be sa ved locally in theve hicle or
located on a device that you ha veconnected to
th eve hicle (e.g. smartphone, USB memory stick
or MP3 pla yer). If this data is sa ved in theve hicle,
yo u can dele teit at any time. Trans fer of this data
to third parties only occurs on your requ est,
especially as part of online services according to
th e settings you selec ted.
Yo u can sa vecon venience settings/cus tomiza‐
tions in theve hicle and change them at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat and steering wheel posi‐
tions
R suspension and climate cont rol settings
R customizations such as interior lighting
If yo ur vehicle is equipped appropriately, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can operate these devi‐
ces via the cont rol elements integrated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia sy stem. Simultane‐ 28
General no tes

1
Lever
2 Steering column height
3 Steering column fore -and-aft adjustment #
Toadjust thest eering wheel: swing lever
1 down as far as it will go.
The steering wheel is unloc ked. #
Movethesteering wheel tothe desired posi‐
tion. #
Pull le ver1 up as far as it will go.
The steering wheel is loc ked. St
ow age areas Overview of
the front stowage compa rtments Overvi
ewofthe front stowage compa rtments
Obser vethe no tes on loading theve hicle
(/ page 271). 1
Lockable compartment abo vewindshield
(/ page 78)
2 Windshield stowage compartment with two
cup holde rs/ashtr aystow age space
St ow age compartment with co ver,depending
on specification (/ page77)
3 Center console stowage compartment with
USB port, charging inter face, NFC inter face
and 12V soc ket
4 Stow age compartment abo vewindshield
(subject toa maximum load of 5 lb (2.5 kg))
5 Front passenger side stowage compartment
(subject toa maximum load of 11lb (5 kg))
6 Cup holders
7 Stow age compartment in the doors
Opening and closing the center console/
windshield stowage compa rtment St
ow age compartment co ver (e xamp le: cen ter
console) Seats and
stowage 77

#
Only connect suitable devices tothe
soc ket. Re
quirements:
R The devices must be equipped with a suitable
plug which con form sto thest andards spe‐
cific tothe count ryyou are in.
R Only devices up toa maximum of 150wa tts
are pe rmitted.
R Do not use multiple soc ket outlets. #
Open flap 3. #
Insert the plug of the device into 115 V soc ket
1 .
When the on-board electrical sy stem voltage
is suf ficient, indicator la mp2lights up.
If yo u will not be using the11 5 V po wer soc ket,
ke ep theflap closed. Using soc
kets in the cargo co mpartment Re
quirements:
R Only devices with a maximum po wer con‐
sum ption of 180 W (15 A) may be connected. #
Fold up co ver1 ofthe soc ket. #
Inse rtthe plug of the device. Charging a mobile phone using
the USB
soc ket in the rear #
Place the mobile phone in stowage compart‐
ment 1and connect it toUSB port 2to
ch arge. Seats and
stowage 81

Overview and operation
Overview of
the MBUX multimedia sy stem &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
MBUX stands for Mercedes-Benz User Experi‐
ence. 1
Touch Control and multimedia sy stem cont rol
panel
2 Media display with touch functionality
Opens/closes the center console stowage
compartment abo vethe display (/ page78)
3 Operating strip, calls up applications
In the center console stowage compartment you
can find thefo llowing ports and inter faces:
R Two USB ports or one USB port
The USB port with theç symbol facilitates
th e connection of the mobile phone with the
multimedia sy stem using a suitable cable. This will enable
youto use the functions of
th e mobile phone via Apple CarPlay™ or
Android Auto.
R Stow age space with charging inter face and
NFC inter face (if available)
Yo u can operate the multimedia sy stem with the
fo llowing central control elements:
R Touch Control 1
Operation takes place bycursor control.
R Media display (tou chscreen) 2
R Buttons on operating strip 3
% Alternatively
you can conduct a dialog with
th eVo ice Cont rol Sy stem (/ page184).
Mul tiple applications are available foryo u. Yo u
can call these up using the home screen or using
th e buttons on operating strip 3.
Yo u can con veniently call up and add favo rite s on
th esteering wheel using thef rocker switch.
Quic k-access in the home screen and in the
applications ser vetoselect functions more
qu ickl y.
If yo u use the learn function of the multimedia
sy stem, you will receive sug gestions during oper‐
ation of the most probable navigation destina‐
tions, radio stations and con tacts. The configu ra‐
tion of the suggestions take s place in your pro‐
fi le. You can compile your profile from various
ve hicle settings and settings of the multimedia
sy stem.
The Notifications Center collects incoming notifi‐
cations, e.g. about an available software update.
Depending on the type of notification it of fers
va rious actions. You can call up theNoti fications
Center on the home screen and in the menus of
th e applications.
Wi th th eglobal sear chintheve hicle you can
sear chon-board across many categories as well
as online in the Internet. You can use theglobal
sear chinthe home screen and in the notifica‐
tions.
Anti-theft pr otection
This device is equipped with tech nical pr ovisions
to protect it against theft. Further information on
pr otection against theft can be obtained from an
authorized Mercedes-Benz Center. Note
s onthe media display Obser
vethe no tes on caring forth e interior
(/ page 290). 19 8
MBUX multimedia sy stem

Changing
the PIN #
Select Change Settings. #
Enterth e cur rent PIN. #
Select Change PIN. #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Change Settings. #
Confirm wi th the PIN. #
Select Protect Data Export. #
Activate or deacti vate the function.
Un blocking the PIN #
Consult an authorized Mercedes-Benz Center
and ha vethe PIN pr otection reset. Software update
Information on software updates
A software update
consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update
R Activation of the update byrestarting the sys‐
tem
The multimedia sy stem pr ovides a message when
an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software update Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps Ad
vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will receive futu reupdates foryo ur
multimedia sy stem, the Mercedes PRO connect
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in many cases, ins
talled automaticall y.Yo u can
monitor thest atus of your updates at any time via
th e Mercedes PRO por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R Con veniently receive software upda tes via the
mobile phone network
R The long-term quality and availability of
Mercedes PRO connect is guaranteed
R Keep your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://www.mercedes.pro
Pe rforming a software upda te
Re quirements:
R For online updates: an Internet connection
is es tablished (/ page 254).
R For automatic online updates: your vehicle
has a permanently ins talled communication
module.
Multimedia sy stem:
4 Settings 5
System 5
Software Update
Au tomatically #
Activate Automatic Online Update .
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic Online Update. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page214). 214
MBUX multimedia sy stem

#
Select Report Traffic Incident.
A prom ptis shown. #
Select Yes.
The Thank You for Supporting Accident Pre-
vention message appears. Map and compass
Setting
the map scale
Multimedia sy stem:
4 © 5
Navigation
Zooming in #
When the map is shown, tap twice quickly
with one finger on the media displa y.
or #
Movetwo fingers apart on the media displa y.
Zooming out #
Tap with two fingers on the media displa y.
or #
Movetwo fingers toge ther on the media dis‐
pla y.
% Yo
u can set the unit of measurement of the
map scale (/ page213).
Moving the map
Multimedia sy stem:
4 © 5
Navigation #
Movethefinger in any di rection on the
to uchsc reen when the map is shown.
When the map has been mo vedth efo llowing
information appears in thest atus line, forex am‐
ple:
R The dis tance from theve hicle's cur rent posi‐
tion is shown.
R Information about the cur rent map position is
shown, e.g. the name of thero ad.
The following functions are available:
R Select a destination on the map
(/ page 221).
R Select a POI (/ page219).
R Show traf fic incidents on the map
(/ page 234).
This function is not available in all countries. #
Toreset the map tothe cur rent position
of theve hicle: tap on symbol \. Ro
tating the map #
With two fingers, rotat e counter-clockwise or
clockwise on the media sy stem displa y.
Selecting the map orientation
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Orientation. #
Select an option.
The 003Bdot indicates the cur rent setting.
The following options are available:
R 2D Heading Up option:the 2D map view
is aligned tothe direction of tr avel.
R 2D North Up option:the 2D map view is
displa yed so that nor this alw ays at the
to p.
R 3Doption: the 3D map view is aligned to
th e direction of tr avel.
or #
Touse quick- access: repeatedly tap or press
on theÄ compass symbol on the map.
The view changes in the sequence 3D,2D
Heading Up to2D North Up .
If th e map is mo ved, it can switch between
3D and 2D North Up.
Selecting POI symbols for the map display
Multimedia sy stem:
4 © 5
Navigation 5
Z
POIs include gasst ations and ho tels, forex ample.
These can be displa yed as symbols on the map.
Not all POIs are available everywhere.
Pe rsonal POIs are destinations which you ha ve
sa ve d on a USB device, forex ample.
% The display of POI symbols on
the map can
be activated or deactivated as a favo rite. #
Toswitch on/off using quick- access: if
av ailable, swit chPOI Symbols on or off.
The POI symbols forth e selected categories
are shown on the map.
or #
Toswitch on/off in the menu: select
Advanced. #
Select View. #
Select Map Elements. 236
MBUX multimedia sy stem

Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or data
st orage medium.
Depending on the data source, you ha vethefo l‐
lowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
5,000 entri es per mobile phone
Fr om the contacts menu, you can per form thefo l‐
lowing actions:
R Make a call, forex ample call a con tact
(/ page 248)
R Navigation (/ page 221)
R Compose messa ges (/ page 250)
R Additional options (/ page248)
If a mobile phone is connected tothe multimedia
sy stem (/ page243) and automatic calli ng up
(/ page 247) is ac tivated, the mobile phone's
contacts are displa yed in the address book.
The multimedia sy stem can show suggestions
based on frequently used contacts as well as
incoming and outgoing calls (/ page 204).
These are shown at theto p of the contact list.
Downloading mobile phone contacts
Multimedia sy stem:
4 © 5
Phone 5

5 Z #
Select Contacts & Recent Calls.
Au tomatically #
Toswitch on Synchronize Contacts Automati-
cally: activate the display button.
Manually #
Toswitch off Synchronize Contacts Automati-
cally: deactivate the display button. #
Select Synchronize Contacts.
Calling up contacts
Multimedia sy stem:
4 © 5
Phone 5
g
The following options can be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rch aracters into the sear chfield. #
Select the contact.
De tails forth e contact are shown.
A contact can contain thefo llowing de tails:
R Phone numbe rs
Te lephone numbe rscan be sa ved as global
fa vo rite s (/ page 204).
R Navigation addre sses
R Geo-coordinates
R Internet address
R E-mail addresses
R Relation (if set)
R Information on messenger services
Editing thefo rm at of a contact's name
Multimedia sy stem:
4 © 5
Phone 5
Z #
Select General . #
Select Name Format .
The following options are available:
R Last Name, First Name
R Last Name First Name
R First Name Last Name #
Select an option.
Overview of importing contacts
Contacts from various sources Source
Requirements:
ò USB device The USB device is
connected with the
USB port.
ñ Bluetooth ®
con‐
nection If
th e sending of
vCards via Blue tooth®
is suppor ted, vCards
can be received on
mobile phones or net‐
boo ks,fo rex ample.
Blue tooth ®
is activa‐
te d in the multimedia
sy stem and on the
re spective device (see
th e manufacturer's
operating instruc‐
tions). MBUX multimedia sy
stem 247