2020 MERCEDES-BENZ SPRINTER open gas tank

Flammable materials such as lea
ves, grass or
twigs may ignite if they come into contact
wi th:
R hot parts of thest ationary heater exhaust
sy stem
R theex haust gas itself
There is a risk of fire. #
When thest ationary heater is swit ched
on, make sure that:
R Hot vehicle parts do not come into
contact with flammable materials.
R The exhaust gas can flow out of the
st ationary heater exhaust pipe
unhindered.
R The exhaust gas does not come into
contact with flammable materials. *
NO
TEDama getothe auxiliary heating If
th e auxiliary heating is not used for an
ex tended pe riod of time, it can be damaged. #
Switch the auxiliary heating on for
around ten minu tes at least once a
month. *
NO
TEDama getothe auxiliary heating
due toove rheating If
th e hot air flow is bloc ked, the auxiliary
heating can overheat and switch off. #
Do not block the hot air flow. %
Ve
hicles with modified fuel displa ys:if an
ex tern ally operated consumer is connec ted
via the cable forth e auxiliary heater, this is
not take n into conside ration on the "range
re maining" display of the on-board computer.
In this case, obser vethe fuel displa y.The fuel
display pr ovides the cur rent le vel.
If yo u are transpo rting hazardous materials, com‐
ply with there leva nt sa fety regulations. Alw ays
place objects at a suf ficient dis tance from the
outlet opening of the auxiliary heating.
Au xilia ryheating works independently of the
engine and complements the climate cont rol sys‐
te m in theve hicle. Auxilia ryheating heats the air
inside theve hicle tothe set temp erature. Hot-water auxiliary heater
Fu
nction of the hot- water auxiliary hea ter
The hot-water auxiliary heater complements your
ve hicle's climate contro l system, and has a
heater boos ter,auxiliary heating and auxiliary
ve ntilation function. In addition, the auxiliary
heating sy stem heats the engine coolant topro‐
te ct the engine and sa vefuel during thewa rming-
up phase. The auxiliary heating heats the air
inside theve hicle tothe set temp erature. It is not
dependent on the heat output of theru nning
engine. The auxilia ryheating is operated directly
using theve hicle's fuel. Forth is reason, the fuel
ta nk must ha vebeen filled abo vethere ser vefuel
le ve l so that the auxiliary heating can work. The
auxilia ryheating automatically adapts its operat‐
ing mode tothe outside temp erature and
we ather. It is therefore possible that the auxiliary
heating may switch from ventilation toheating
mode or from heating toventilation mode. When
th e engine is running, auxilia ryventilation is not
acti ve.Au xilia ryheating automatically switches
itself off af ter a maximum of 50 minutes. Yo u
cannot use the "auxiliary ventilation" ope rating
mode tocool the air inside theve hicle tobelow
th e outside temp erature. Auxilia ryheating helps
to heat up theve hicle while the engine is running
and at low outside temp eratures.
Operating the hot-wa ter auxiliary heater draws
po we r from theve hicle batter y.Therefore, drive a
re asonably long dis tance af ter heating or ventilat‐
ing theve hicle twice in succession at most.
Au xilia ryheating can be activated only at temp er‐
atures below 40 °F (4.5 °C).
Switching the hot- water auxiliary hea ter on
and off with the button
Re quirements:
R The fuel tank is filled abo vethere ser veleve l.
Switching auxiliary heating on and off #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button.
Ac tivating the speci fied temp erature #
Swit chon the ignition. #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button. #
Set thete mp erature using the0082 button. #
Press the003B button.
The red or blue indicator lamp on the003B
button goes on or off. 106
Climate cont rol

*
NO
TEDo not use diesel torefuel vehicles
with a gasoline engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDo not use gasoline torefuel vehi‐
cles with a diesel engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEDama getopainted sur faces due to
fuel #
Do not spill any fuel on painted sur fa‐
ces. +
ENVI
RONMENTAL NOTEEnvironmental
damage due toimproper handling of fuel If fuels are handled improperly,
they pose a
danger topersons and the environment. #
Do not allow fuels torun into the sew‐
age sy stem, the sur face wate rs,the
ground water or into the ground. Re
quirements:
R The vehicle is unloc ked.
R The auxiliary heating is deactivated.
R The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fueling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 340). 1
Fuelfiller flap
2 Fuelfiller cap
% The fuel
filler flap is beside the front left-hand
door when vie wed in the direction of tr avel.
The position of the fuel filler cap 00D4is also
shown in the Instrument Displa y.The ar row
on thefilling pump specifies the side of the
ve hicle. #
Open fuel filler flap 1. #
Turn fuel filler cap 2coun ter-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel vapors
from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. 134
Driving and pa rking

#
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1.
% Ve
hicles with a diesel engine and incor‐
re ct fueling pr otector against refueling
with gasoline: thefiller neck is designed for
re fueling at diesel filling pumps for passenger
ve hicles.
% Ve
hicles with a diesel engine without an
incor rect fueling pr otector: refueling pre‐
fe rred at diesel filling pumps for passenger
ve hicles. Ho wever,yo u can also refuel at a
diesel filling pump for truc ks.
% If
th e fuel tank has been run comple tely dr y,
add at least 1.3 ga l (5 l) of fuel. Problems with
the fuel and fuel tank Problem
Possible causes/consequences and 0050 0050Solutions
Fu el is leaking from the
ve hicle. The fuel line or
the fuel tank is de fective. #
Apply the parking brake. #
Switch off the engine. #
Remo vetheke y from the ignition loc k.
Or, on vehicles with KEYLESS‑GO: #
Open the driver's door.
The on-board electronics are in position 005A. This corresponds tothe
"k ey remo ved". #
Do not restart the engine under any circums tances. #
Consult a qualified specialist workshop.
The engine does not
st art. The fuel
tank has been run comple tely dr y. #
Refuel theve hicle with at least 1.3 ga l (5 l) of fuel. #
Swit chthe ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not star t: #
Switch the ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not start af terth re e attem pts: #
Consult a qualified specialist workshop. Driving and parking
13 5

DEF
Note
s on DEF
* NO
TEWhen you open the DEF tank,
small amounts of ammonia vapor may
escape. #
Only fill th e DEF tank in well-ventilated
areas. #
Do not let DEF come into con tact wi th
skin, eyes or clo thes. #
Keep DEF away from children. *
NO
TEDo not ingest DEF. If DEF is swallo
wed: #
Immediately rinse out your mouth thor‐
oughly. #
Drink plenty of water. #
Seek medical attention immediately. *
NO
TEDama gecaused byadditives in
DEF or bydiluting DEF The DEF
exhaust gas af tertre atment sy stem
could be destr oyed bythefo llowing:
R Additives in DEF
R Diluting DEF #
Only use DEF in accordance with ISO
222 41 . #
Do not mix additives. #
Do not dilu teDEF. *
NO
TEDama geand malfunctions caused
by impurities in DEF Impurities in DEF
result in thefo llowing:
R Higher emission values
R Damage tothe catalytic con verter
R Engine damage
R Malfunctions in the DEF exhaust gas
af te rtre atment sy stem #
Avoid impurities in DEF. *
NO
TEDEF residue cr ystallizes af ter
some time. Remo veDEF residue. #
Immediately rinse su rfaces that come in
con tact wi thDEF when filling with
wate r. #
DEF can also be remo ved with a damp
clo thand cold water. #
If DEF has already cr ystallized, clean
using a spon geand cold water. DEF is a li
quid urea solution used forex haust gas
af te rtre atment of diesel engines. In order forthe
ex haust gas af tertre atment tofunction properly,
only use DEF in accordance with ISO 222 41 .
DEF has thefo llowing properties:
R non-t oxic
R colorless and odorless
R non-flammable
DEF availability:
R you can ha veDEF added byfast service at a
qu alified specialist workshop, e.g. an author‐
ized Mercedes-Benz Center.
R DEF is available at numerous gasst ations via
DEF filling pumps.
R alternatively, DEF is available at qualified spe‐
cialist workshops, e.g. an authorized
Mercedes-Benz Center, and at numerous gas
st ations as a DEF refill canis ter or DEF refill
bottle.
% DEF freezes at a
temp erature of appr ox‐
imately 12.2 °F (-11 °C). The vehicle is equip‐
ped with a DEF preheating sy stem at thefa c‐
to ry. This means that winter operation is also
ensured forte mp eratures below 12.2 °F
(-11 °C). If you add DEF at temp eratures
below 12.2 °F (-11 °C), the DEF le vel in the
instrument clus ter may not be displa yed cor‐
re ctly. If the DEF is frozen, drive for at least
20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is
cor rectly displa yed. In extreme winter condi‐
tions, the time needed todetect theto p-up
amount may be considerably longer. Park the
ve hicle in a warm garage tospeed up this
process.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip. 13 6
Driving and pa rking

Re
filling DEF Va
riant 1 Va
riant 2 #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip DEF refill canis ter1.
The filling process stops when the DEF tank is
comple tely full.
DEF refill canis ter1 can be remo ved when it
has been only partially em ptied. #
Unscr ewdisposable hose 2and close DEF
and refill canis ter1 inreve rse order. #
Switch on the ignition for at least 60 seconds. #
Start theve hicle.
% Av
oid storing DEF containers permanent lyin
th eve hicle.
DEF refill bottle
Only scr ewthe DEF refill bottle hand-tight onto
th efiller opening in the engine compartment. It
may otherwise be damaged. DEF
refill bottles 1can be obtained at many gas
st ations or at a qualified specialist workshop.
Re fill bottles without a thre aded cap of fer no
ove rfill pr otection. DEF may leak out as a result
of ove rfilling. Mercedes-Benz of fers special refill
bottles with a thre aded cap. You can obtain this
from an authorized Mercedes-Benz Center. #
Unscr ewthe pr otective cap from DEF refill
bottle 1. #
Place DEF refill bottle 1as shown on filler
opening 2and scr ewit on clockwise until
hand-tight. #
Press DEF refill bottle 1towa rdsfiller open‐
ing 2.
The DEF tank is filled. This could take up to
one minute.
% When
the DEF refill bottle is no longer
pressed down, filling stops. The bottle can be
re mo ved when it has been only partially emp‐
tied. #
Let go of DEF refill bottle 1. Driving and parking
13 9

R
For use of personal POIs: a USB device is
connected wi th the multimedia sy stem.
R Personal POIs with the GPS Ex change form at
(.gpx) ha vebeen sa ved in the "PersonalPOI"
fo lder on the USB device.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 POIS
Sear ching using categories (no route guid‐
ance) #
Select the categor y.
or #
Select All Categories . #
Select the category and the sub-category (if
av ailable).
The sear chtake s place in the vicinity of the
ve hicle's cur rent position. The sea rchre sult
are sor tedby distance in ascending orde r.
The POIs show thefo llowing information:
R direction of the linear dis tance tothe POI
(ar row)
R name of POI
R linear dis tance tothe POI #
Tofilter according tocategories or in
sear ch re sults: enter a sear chentry inthe
ª Search text field. #
Select a POI from the list.
The destination address is shown. The route
can be calculated.
Sear ching using categories (route guidance
active) #
Select the categor y,forex ample Tankstelle
(gas station).
or #
Select All Categories . #
Select the category and the sub-category (if
av ailable). #
Tofilter according tocategories or in
sear ch re sults: enter a sear chentry inthe
ª Search text field. #
Select the sear chpositions In the Vicinity ,
Near Destination orAlong the Route. #
Ifth ere are intermediate destinations forthe
ro ute and Near Destination has been selec‐
te d, select the POI in thero ute overview. #
Select a POI from the list.
The destination address is shown. The route
can be calculated.
Sear ching for personal POIs #
Select Personal POIs. #
Select a categor y. #
Ifro ute guidance is active, select a sear ch
position In the Vicinity ,Near Destination or
Along the Route. #
Select a personal POI.
The destination address is shown. The route
can be calculated.
or #
Enter a sear chentry intothe sear chfield and
fi lter the list. #
Select a personal POI.
Editing personal POI categories #
Select a personal POI category from the list
0049.
A menu opens. #
Tochange a name: selectChange Name. #
Enter the name. #
Select 0076. #
Tochange a symbol: selectChange Icon. #
Select a symbol. #
Todel ete a personal POI categor y:select
Delete. #
Select Yes.
Configuring categories forqu ick- access
Yo u can con figure the categories forqu ick-
access.
If yo u calculate thero ute, forex ample, thefirst
th re e of these categories can be selected as sym‐
bols. #
Select All Categories . #
Select the category and the sub-category (if
av ailable). #
Select forß.
f addsthe categor y.
ß remo vesth e categor y. #
If all available quick- access positions are full,
select the category tobe replaced. 220
MBUX multimedia sy stem

#
Immedia tely rinse su rfaces that come in
con tact wi thDEF when filling with water
or remo veDEF wi tha damp clo thand
cold water.
If DEF has already cr ystallized, clean using a
spon geand cold water. If
yo u open the DEF tank, small amounts of
ammonia vapor may be released. Do not inhale
any ammonia vapor that may be released. Fill the
DEF tank only in well-ventilated areas.
DEF consum ption and filling capacity
DEF consum ption
Like fuel consum ption, DEF consum ption is highly
dependent upon driving style and operating con‐
ditions. DEF consum ption is usually within a
ra nge of 0 and 10% of the fuel consum ption. If
necessar y,DEF mu stbe refilled in acco rdance
with the instructions when there fill message is
displa yed in the instrument clus ter.This may also
be necessary between the scheduled mainte‐
nance.
To tal capacity of DEF tank Ve
hicl eT otal capacity
All model s5 .8gal (22 liters ) Exhau
stgas af tertre atment
The vehicle must be operated with DEF if the
ex haust gas af tertre atment sy stem is tofunction
cor rectl y.
If yo u operate theve hicle without DEF or with
emissions-rele vant malfunctions, the legal MOT
appr oval is in validated. The vehicle could be pro‐
hibited from public road use byan of ficial ordi‐
nance.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no DEF or one
th at does not comply with the specifications of
th ese operating instructions.
Engine management monitors theex haust gas
af te rtre atment components for compliance with
emissions la wsand regulations. If you attem ptto
operate theve hicle without DEF, with diluted DEF
or with a dif fere nt reducing agent, this will be
de tected bythe engine management sy stem.
Other emissions- releva nt malfunctions, e.g.
me tering malfunctions or sensor er rors, are also
de tected and log ged. The engine management sy
stem subsequently
pr eve nts the engine being restar ted af ter issuing
a wa rning message.
Therefore add DEF tank regular lyduring vehicle
operation or, at the latest, af terre ceiving thefirst
wa rning message via the instrument clus ter. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 340). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters other
th an those which meet the specifica‐
tions necessary forth e prescribed
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil changed af terthe
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Fu rther information on engine oil and oil filter:
R inthe MB Specifications for operating fluidsat
http://be vo.mercedes-benz.com (by entering
th e designation)
R at a qualified specialist workshop 344
Tech nical da ta