2020 MERCEDES-BENZ SPRINTER spare wheel

Operating
the on-board computer ............ 176
Overview of the displa yson the multi‐
function display ....................................... 17 7
Setting the instrument lighting ................1 78
Menus and submenus .............................. 178Vo
ice Control Sy stem ........................... 184
No tes on operating saf ety ...................... .184
Operation ................................................ 184
Using theVo ice Cont rol Sy stem ef fec‐
tively ........................................................ 186
Basic voice commands ............................ 187Mercedes PRO
....................................... 19 5
Information about Mercedes PRO
(Mercedes me) ........................................ 19 5
Information about Mercedes PRO con‐
nect (Mercedes me connect) ................... 19 5
Calling the Mercedes-Benz Cus tomer
Center using the multimedia sy stem .......1 95
Making a call via theove rhead control
panel .......................................................1 96
Information on the breakdown assis‐
ta nce call via theove rhead control
panel .......................................................1 96
Giving permission for data transfer .......... 19 6
Tr ans ferred data during a service call ...... 19 6MBUX multimedia sy
stem .................... 19 8
Overview and operation ........................... 19 8
Sy stem settings ....................................... 209
Ve hicle information ..................................2 15
Na vigation ................................................ 216
Te lephone ................................................ 24 2
Online and Internet functions .................. 254
Media .......................................................2 61
Ra dio .......................................................2 65
Sound ...................................................... 270Tr
anspo rting .......................................... 271
No tes on loading guidelines .................... 271
Load distribution ..................................... 272
Secu ring loads ......................................... 272
Car rier sy stems ....................................... 274
Using the interior roof car rier sy stem ...... 275
Placing a load on the wheel ar ch............. 277 Maintenance and care
..........................278
ASS YST PLUS service inter val display .... .278
Engine compartment ............................... 278
Cleaning and care .................................. .286 Breakdown assi
stance ......................... 292
Emergency .............................................. 292
Emergency Call Sy stem ........................... 292
Flat tire ....................................................2 94
Battery .................................................... 294
To wing or tow- starting ............................ .300
Electrical fuses ........................................ 304
Ve hicle tool kit ......................................... 305
Hydraulic jack ......................................... 306 Wheels and tires
................................... 308
Information on noise or unusual driving
ch aracteristics ........................................ .308
No tes on regular lyinspecting wheels
and tires .................................................. 308
Information on driving with summer
tires ........................................................ .308
Information on M+S tires ......................... 309
No tes on snow chains ............................ .309
Ti re pressure ............................................ 310
Loading theve hicle ..................................3 17
Ti re labeling ............................................ .319
Information on definitions (tires and
loading) ................................................... 323
Changing a wheel .................................... 324
Spare wheel ............................................ 332 Te
ch nical data ....................................... 337
Information on tech nical da ta.................. 337
On-board electronics ............................... 337
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................3 38
Operating fluids and capacities .............. .340
Ve hicle data ............................................ 348
Tr ailer hit ch............................................. 349
Lashing points and car rier sy stems ......... 353 Display messages and
warning and
indicator lamps ..................................... 355
Display messages .................................... 355
Indicator and warning lamps .................... 376 Index
...................................................... 387 Con
tents 3

Data transmitted is
vehicle information. For any
qu estions about the collection, use and sharing
of the eCall sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo r Canada, please contact MBC’s Cust omer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests for co vered information
should be submitted via the same channels.
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avo ice connection totheve hicle occupants
can be es tablished Flat tire
Note
s onflat tires &
WARNING Risk of an accident when driv‐
ing wi thaflat tire
A flat tire greatly impairs driving characteris‐
tics, as well as steering and braking. #
Do not drive with a flat tire. #
Remo vetheflat tire and ins tallthe
spare wheel or consult a qualified spe‐
cialist workshop. Depending on
your vehicle's equipment, in the
eve nt of a flat tire you ha vethefo llowing possibil‐
ities:
R You can call breakdown assis tance via the
breakdown assis tance call button in theove r‐
head control panel (/ page196).
R Cha nge the wheel (/ page 327). Batte
ry Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, forex ample the lighting sys‐
te m, ABS (anti-lock braking sy stem) or ESP ® (Elect
ronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose control of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering maneuvers
and/or when theve hicle's speed is not
adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page 147)
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youwa nttoreplace the battery yourself,
obse rveth efo llowing information:
R Alwaysre place a faulty bat tery with a battery
which fulfills theve hicle's specific require‐
ments.
R Carryove r de tach able parts such as theve nt
hose, elbow fitting or term inal co ver from the
battery tobe replaced.
R Make sure that theve nt hose is al wayscon‐
nected toits original opening on the battery
side.
Ins tallth eex isting or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R Make sure that the de tach able parts are con‐
nec ted in the same way as before.
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries that ha vebeen tested
and appr ovedfo ryo ur vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
acid bu rns should the battery be damaged in an
accident. 294
Breakdown assis tance

R
Use snow chains only when thero ad sur face
is comple tely sno w-covered. Re mo vethe
snow chains as soon as possible when you
come toaro ad that is not sn ow-co vered.
R Local regulations may restrict the use of
snow chains. Obse rveth e applicable regula‐
tions before ins talling snow chains.
R Activate all-wheel drive be fore driving off with
snow chains (/ page125, 124, 125).
R If sn ow ch ains are installed, the maximum
permissible speed is 30 mph (50 km/h).
R Vehicles with Parking Assis t:do not use
Pa rking Assist PARKTRONIC if sn ow chains
are ins talled.
% You can deactivate ESP ®
to pull away
( / page 148). This all ows the wheels to
spin, achieving an increased driving forc e. Ti
re pressure Note
s on tire pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tire pressure
Underinfla ted or overinfla ted tires pose the
fo llowing risks:
R The tires may bur st, especially as the load
and vehicle speed increase.
R The tires may wearexcessively and/or
une venly, which may greatly impair tire
traction.
R The driving characteristics, as well as
st eering and braking, may be greatly
impaired. #
Comply with there commended tire
pressure and check the tire pressure of
all tires including the spare wheel regu‐
larly:
R at least once a month
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. off-
ro ad driving #
Adjust the tire pressure as necessar y. Driving wi
thtire pressure that is too high or too
low has thefo llowing consequences:
R Shor tenth e service life of the tires.
R Cause increased tire damage.
R Adversely af fect handling characteristics and
th us driving saf ety, e.g. due tohydroplaning. &
WARNING Risk of an accident due to
insuf ficient tire pressure
Ti re s with pressure that is too low can over‐
heat and bur stas a result.
In addition, they also suf fer from excessive
and/or ir regular wear, which can significantly
impair the braking properties and the han‐
dling characteristics. #
Avoid excessively low tire pressures in
all the tires, including the spare wheel. Ti
re pressure which is too low can cause:
R Tire faults as a result of overheating
R Impaired handling characteristics
R Irre gular wear
R Increased fuel consum ption &
WARNING Risk of accident from exces‐
sive tire pressu re
Ti re s with excessively high pressure can bur st
because they are damaged more easily by
highw ayfill, pot holes etc.
In addition, they also suf fer from ir regular
we ar, which can significantly impair the brak‐
ing properties and the handling characteris‐
tics. #
Avoid excessively high tire pressures in
all the tires, including the spare wheel. Excessively high tire pressure can
result in:
R Increased braking dis tance
R Impaired handling characteristics
R Irre gular wear
R Impaired driving com fort
R Susceptibility todamage &
WARNING Risk of accident caused by
re peated drop in tire pressure
If th e tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. 310
Wheels and tires

Re
ar axle tire pressures on vehicles with rear wheel drive and Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicle load Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fully laden 460 kPa (4.6 bar/67 psi)Max.
rear axle load 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicle load Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fully laden 520 kPa (5.2 bar/75 psi)Be sure
toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Notes on tire pressure (/ page310)
R Tire and Loading In form ation placard
(/ page 317)
R Maximum tire pressu re (/ page 321) Overview of
the tire pressure table for eme rgency spa rewheels Ti
re s/emer gency spare wheel Air pressur eIn combination with vehicle
tires
225/75 R16C 121/120R (122L) 1)
370 kPa (3.7 bar/54 psi) 225/75 R16C 121/120R (122L)
225/75 R16C 121/120R (122L) 1)
690 kPa (6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse for a short time as an emer gency
spa rewheel on Super Sin gle ve hicles for a dis‐
ta nce of maximum 100 km (62 miles) and at a
maximum speed of 55 km/h (34 mph). Ti
re pressure moni toring sy stem Fu
nction of the tire pressure monitor on sin‐
gl e tires &
DANG ER Risk of accident due toincor‐
re ct tire pressure
Each tire, including the spare (if pr ovided),
should be checked monthly when cold and
inflated tothe inflation pressure recommen‐
ded bytheve hicle manufacturer on theve hi‐
cle placard or tire inflation pressure label. (If
yo ur vehicle has tires of a dif fere nt size than
th e size indicated on theve hicle placard or
tire inflation pressure label, you should de ter‐ mine
the proper tire inflation pressure for
th ose tires.)
As an added saf etyfe ature, your vehicle has
been equipped with a tire pressure monitor‐
ing sy stem (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly unde r-inflated. Accord‐
ingly, when the low tire pressure telltale illu‐
minates, you should stop and check your tires
as soon as possible, and inflate them tothe
proper pressure. Driving on a significantly
under-inflated tire causes the tire toove rheat
and can lead totire failure. Under-inf lation
also reduces fuel ef ficiency and tire tread li fe,
and may af fect theve hicle's handling and
st opping ability. Please no tethat the TPMS is
not a substitute for proper tire maintenance,
and it is the driver's responsibility tomaintain
cor rect tire pressure, even if under-inflation 314
Wheels and tires

1
Tread weargrade
2 Traction grade
3 Temp erature grade
% The data shown in
the illustration is sample
data.
% This grading is not legally prescribed
for Can‐
ada, but specified in most cases anyw ay.
Tr ead weargrade
The tread wear grade is a comparative grading
based on tread wear grade tests conducted
under contro lled conditions on a specified U.S.
Depa rtment of Transpor tation test trac k.For
ex ample, a tire graded 150wo uld wear one and
one-half times as well on the go vernment test
track as a tire graded 100.
The relative per form ance of tires depends upon
th e actual conditions of their use, ho wever,and
may depart significantly from the norm due to
va riations in driving habits, service practices and
dif fere nces in road characteristics and climate
conditions.
Tr action grade &
DANG ER Risk of accident due toinade‐
qu ate traction
The traction grade assigned tothis tire is
based on stra ight-ahead braking traction
te sts, and does not include either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Always adapt your driving style and
drive at a speed tosuit the pr evailing
traf fic and weather conditions. *
NO
TEDama getothe driv etra in from
wheelspin #
Avoid wheelspin. The traction grades – from highest
tolowest –
are AA, A,B and C. These grades relate tothe tire's ability
tocome toast andstill on a wet pa ve‐
ment under controlled conditions on a specified
U. S. go vernment test sur face made from asphalt
and concr ete.
Te mp erature grade &
WARNING Risk of accident from tire
ove rheating and tire failure
The temp erature grade forth is tire is es tab‐
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla‐
tion, or excessive loading, either separately or
in combination, can cause excessive heat
build-up and possible tire failure. #
Obser vethere commended tire pres‐
sures and regular lych eck the tire pres‐
sure of all tires including the spare
wheel. #
Adjust the tire pressure as necessar y. The
temp erature grades are A (highest grade), B
and C. These relate toa tire's resis tance toheat
and its ability torelease heat on a specified test
wheel in laboratory tests under contro lled condi‐
tions. Sus tained high temp eratures can cause the
material of the tire todegenerate and reduce tire
life. In addition, excessively high temp eratures
can lead tosudden tire failure. Grade C refers to
a per form ance which all passenger vehicle tires
must exhibit, according totheU. S. Depa rtment
of Transpor tation's requ irements. Information on DOT and TIN (Tire Identifica‐
tion
Number) U.
S. tire regulations indicate that every tire man‐
ufacturer or retreader mu stimprint a TIN in or on
th e side wall of each tire produced. %
The data shown in
the illustration is sample
data. 320
Wheels and tires

Load index
8 8:
R "Light load": light load tires
R "C": commercial tires Information on definitions (tires and load‐
ing)
Ti re stru ctu reand characteristics: describes
th e number of la yers or the number of rubber-
coated la yers inthe tire tread and the tire wall.
These are made of steel, nylon, pol yester and
ot her materials.
Bar: metric unit for tire pressu re.
14 .5038 pounds per square inch (psi) and
10 0 kilopascals (kPa) are the equivalent of 1 bar.
DOT (Department of Transportation): DOT
mar ked tires fulfill there qu irements of the
U. S. Depa rtment of Transpor tatio n.
Av erage weight of vehicle occupants: the
number of occupants for which theve hicle is
designed multiplied by150 lbs (68 kg).
Un iform Tire Quality Grading Standards: a uni‐
fo rm standard tograde thequ ality of tires with
re ga rdsto tread quality, tire traction and temp er‐
ature characteristics. The quality grading assess‐
ment is made bythe manufacturer in accordance
with test specifications of theU. S. go vernment.
The quality grade of a tire is imprinted on the
side wall of the tire.
Re commended tire pressu re:there commen‐
ded tire pressure is the pressure specified forthe
tires ins talled on theve hicle at thefa ctor y.
The Tire and Loading In form ation placard con‐
ta ins there commended tire pressures for cold
tires, the maximum permissible load and the
maximum permissible vehicle speed.
The tire pressure table con tains there commen‐
ded tire pressures for cold tires under various
operating conditions, i.e. load and/or speed of
th eve hicle.
Increased vehicle weight due tooptional
equipment: the combined weight of all standard
and optional equipment available forth eve hicle,
re ga rdless of whe ther it is actually ins talled on
th eve hicle or not.
Rim: the part of the wheel on which the tire is
ins talled.
GA WR (Gross Axle Weight Rating): GAWR is the
gross axle weight rating. The actual load on an
axle mu stneverexc eed the Gross Axle Weight Ra
ting. You can find the Gross Axle Weight Rating
on the B-pillar on the driver's side.
Speed rating: the speed rating is pa rtof the tire
identification. It specifies the speed range for
which a tire is appr oved.
GV W (Gross Vehicle Weight): the Gross Vehicle
We ight includes thewe ight of theve hicle includ‐
ing fuel, tools, the spare wheel, accessories
ins talled, occupants, luggage and the trailer
dr aw bar nose weight if applicable. The Gross Vehi‐
cle Weight must ne verexc eed the Gross Vehicle
We ight Rating (GVWR) specified on the B-pillar on
th e driver's side.
GV WR (Gross Vehicle Weight Rating): the
GV WR is the maximum permitted gross weight of
th e fully laden vehicle (weight of theve hicle
including all accessories, occupants, fuel, lug‐
ga ge and the trailer dr awbar nose weight if appli‐
cable). The Gross Vehicle Weight Rating is speci‐
fi ed on theve hicle identification plate on the B-
pillar on the driver's side.
Maximum weight of the laden vehicle: the
maximum weight is the sum of theve hicle's curb
we ight, weight of the accessories, maximum load
and thewe ight of thefa ctory ins talled optional
equipment.
Kilopascal (kPa): metric unitfor tire pressu re.
6.9 kPa are the equivalent of 1 psi. Ano ther unit
fo r tire pressu reis bar. 100 kilopascals (kPa) are
th e equivalent of 1 bar.
Load index: in additiontothe load-bearing index,
th e load index may also be imprinted on the side‐
wa ll of the tire. This specifies the load-bearing
capacity more precisel y.
Curb weight: thewe ight of a vehicle with stand‐
ard equipment including the maximum capacity
of fuel, oil and coolant. It also includes the air-
conditioning sy stem and optional equipment if
th ese are ins talled on theve hicle, but does not
include passengers or luggage.
Maximum tire load: the maximum tire load is
th e maximum permissible weight in kilog rams or
lbs for which a tire is appro ved.
Maximum permissible tire pressure: maximum
permissible tire pressure for one tire.
Maximum load on one tire: maximum load on
one tire. This is calculated bydividing the maxi‐
mum axle load for one axle bytwo.
PSI (pounds per square in ch):standard unit of
measurement for tire pressu re. Wheels and tires
323

Information on
the direction of the tires' rota‐
tion Ti
re s with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of hydro‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar rowonthe side wall of the tire indicates its
cor rect direction of rotation.
Yo u may also ins tall a spare wheel against the
direction of rotation. Obser vethe time restriction
on use as well as the speed limitation specified
on the spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tires from oil, grease and fuel. Overview of
the tire-chan getool kit Necessary tire-changing
tools may include, for
ex ample:
R Jack
R Wheel wrench
% Yo
u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop.
Ve hicles with rear wheel drive The tire-change
tool kit is located in stowage
compartment 1abo vethestep of the co-driv‐
er's door and in thestow age compartment in the
fo ot we ll on the co-driver side. Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tire-change tool is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Take theve hicle tool kit from thefo ot we ll on
th e co-driver side (/ page 305). Ve
hicles with rear-wheel drive #
Take the jack and the tire-change tool kit out
of thestow age compartment (/ page 327). #
If necessar y,remo vethe hub cab. #
Assemble the lug wrench extension using the
middle rod and thero d with the lar gest diam‐
et er from theth re e-piece jack pump le ver. #
Starting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench. #
Using the lug wrench, loosen the wheel nuts
or bolts on the wheel you wish tochange by Wheels and tires
327

Jack support point,
rear axle (vehicles 5.0 t) #
Place the jack beneath the jack support
point. #
Vehicles with all-wheel drive: turn jack
spindle 2counter-clockwise as far as it will
go. #
Raise theve hicle until the tire is raised a max‐
imum of 1.2 in (3 cm) off the ground. #
Loosen and remo vethe wheel (/ page 330). Re
moving a wheel Re
quirements:
R The vehicle is raised (/ page 328).
When changing a wheel, avoid applying any
fo rc eto the brake discs since this could
impair the le vel of com fort when braking.
* NO
TEDama getothre ading from dirt on
wheel bolts #
Do not place wheel bolts in sand or on a
dirty sur face. #
Unscr ewthe wheel bolts or nuts with the
wheel nut wrench. #
On front wheels with wheel nuts, remo vethe
wheel nut co ver. #
Remo vethe wheel. Installing a new wheel
Re
quirements:
R The wheel is remo ved (/ page 330). &
WARNING Risk of accident from losing a
wheel
Oiled, greased or damaged wheel bolt/wheel
nut thre ads or wheel hub/wheel mounting
bolt thre ads can cause the wheel bolts/wheel
nuts tocome loose.
As a result, you could lose a wheel while driv‐
ing. #
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. &
WARNING Risk of inju ryfrom tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on the ground. #
Obser vethe no tes on thech oice of tires
(/ page 324). #
For saf etyre asons, only use wheel bolts or
wheel nuts which ha vebeen appr ovedby
Mercedes-Benz and forth e wheel in question.
When you ins tallth esteel spare wheel, it is
essential you use short wheel bolts for a steel
wheel. Using other wheel bolts when ins talling
th esteel spare wheel may lead todamage tothe
brake sy stem. 330
Wheels and tires